Hire the best Helpdesk Specialists in Baguio, PH

• Energetic and friendly customer representative with a vast experience handling different channels - email, chat and phone - inbound and outbound. • Can demonstrate first-rate problem solving communication skills, with proper training. • Highly critical thinker with effective researching skills. • Flexible team player who works in a fast-paced environment. • Proficient computer literacy proven through work experience in software programming and applications, social media. • Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts. • Good communication skills in English and Filipino....

I am very knowledgeable in offering the best Customer Service Experience through Email, LiveChat and LiveText. -Very much interested in working for non-voice accounts -Used Salesforce, Slack, Google Drive, Hangouts To obtain a position where I can demonstrate my ability to handle challenging tasks; that calls for creativity and learning; that offers career advancement as well as professional and personal growth in a friendly and people-oriented atmosphere.

An IT Technician/IT Remote Support Technician who has a can-do attitude and takes pride in providing great customer service. Can do: - Take support requests from our clients via telephone and chat. - Diagnose and resolve technical, hardware and software, issues. (Windows & Mac OS) - Helps customers with internet connectivity issues no WiFi/LAN connection, intermittent connection through a phone. - Diagnose and resolve computer problems through phone or remote connection by using LMI (LogMeIn Rescue), TeamViewer, GoToAssist, etc.. - Use diagnostic utilities to help with troubleshooting. - Provide and process information in...

For over 6 years i have explored and exposed to Microsoft platform for Technical and Customer services with my strong background as software and hardware specialist and data admin. *Proficient Both in Oral and Written Communication *Knowledgeable in Microsoft Operating system and Microsoft Office applications *Two years of experience as Data and Reporting analyst. *Excellent in multitasking and Customer service skills *Experienced at analyzing clients needs such as Presenting Business review and Productivity Reports (Specifically to Microsoft Technical Adviser Clients) *Works well independently or on a Team *A dynamic team leader for 3 years...

Hello there! My name is Vince, and I have three years of experience working as an IT Specialist based in the Philippines. Through proper training and hands-on troubleshooting, I have acquired and gained technical skills that can suffice for large and small-scale businesses and industries. Most of my tasks involve direct communication, analysis, and technical troubleshooting with an organization's users. In addition, I have worked as an IT Specialist for two international companies, which trained me to attain fast problem solving and analytical skills, correct my diction and verbal skills, communicate and address information adequately to...

Educated customers on promotions to enhance sales. Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions. Cultivated customer loyalty, promoted repeat customers and improved sales. Responded to customer requests for products, services and company information. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answered customer telephone calls promptly to avoid on-hold wait times. Responded to support requests from end users and patiently walked individuals through basic...

My name is Lee Anthony Ballesca, a 25 year old college undergrad from the university of baguio. It's been my dream to work within the gaming industry and for the past years I have been slowly accumulating experience within this field. I am very familiar with a work from home set up as I have been doing this since the start of the pandemic in 2019. I am also very familiar with a ticketing system as for almost 2 years I have handled close to a hundred tickets per day all dealing with players' accounts or technical concerns. I also have a complete set up for work from home and I am willing to work on shifting schedules and night or graveyard...

I have a vast professional work experience of 10 years in industries such as the BPO or Call Centers and IT companies here in the Philippines and Singapore. Based on my work experience, I am well exposed in Incident Management, Team Management, IT Support, and Customer Service. I specialize in providing support through the phone, email, remote and face-to-face assistance. As an employee, I work well with a team. I have the ability to learn new skills and work with minimal supervision and even perform under pressure. I am highly driven to contribute significantly to the growth of the company, and definitely to grow with the company.

I am an experienced customer support for over 5 years. Versatile worker that can handle different tasks. I have worked in the Hospitality industry for one of the well known Hotels in the world. For 2 years that honed my ability to handle different types of visitors and clients and provide them their most unforgettable vacation experience. During my first BPO job I was able to pursue my studies as an Information Technology student. When I graduated I decided to look for a job that would be in line with my course so I entered the world of Technical Support. With Technical support I was tested with all the patience that's needed. It was for...