Hire the best Helpdesk Specialists in Caloocan City, PH

Application Analyst to a company that provides cloud-based Benefits Management System to different companies in the US. My job is to perform complex analysis of the software to meet our client’s expectation. I'm also an expert in providing quality customer service over the phone chat and email with my over 10 years experience. Hard worker and fast learner.

I've been in the Technical/Customer Support field for about 7 years. I've worked in different positions including Escalations Support, email support, and customer service. I can say that I am a well-rounded individual and I take pride in the work I do. Here are some traits and skills that you can expect: ✓ I am very professional ✓ I am a good listener ✓ I am very patient and polite ✓ I am very resourceful ✓ I am a positive person ✓ I am goal-oriented ✓ I am a very technical person ✓ I am always willing to learn

Willing to share and provide the clients with my skills and abilities and especially my great experience here in UpWork over the past years with different client/employer with different task. Tasks that includes Data Entry, Web/Online Research which inlcudes look-ups/searching phone numbers and other web research, other Administrative task, Outsourcing/Recruiting assistance and some SEO skills. I am very willing and glad to be working with anyone here that needs help to get the job done right.

A+ Certified Tech with high level experience on the following: - Workstation operating system issues (Windows and Mac) - Workstation hardware diagnostics and troubleshooting - Printer Issues (local and network) - MS office / O365 / Gsuite - Antivirus installation, threat removal - Backup software (Acronis, Replibit, Veeam) I also have ample amount of experience with: - Managing Server 2008, 2012 and 2016 and 2019 - HyperV / VMware servers / workstations - Managing Active Directory - Microsoft Exchange - VPN - Sonicwall / WatchGuard / Fortinet

Tired of doing everything yourself? You're not alone. A lot of business owners feel overwhelmed when it comes to handling all the day-to-day tasks themselves. That's where I can help! Hello! I provide virtual assistant services that will help you take care of your admin tasks. With over 6 years of experience in Customer Service Sales/Financial/Telco/Healthcare for both Chat and Voice . im also experienced in some platforms such as discord NFTs , telegram, Instagram, facebook and etc. I have the skills to help you with your tasks. I love using Gsuites, MS Excel, Photoshop, Canva, and Google Driver for my work. They are all very...

I have 5 years of call center experience as a customer and tech support via phone, chat, and email. I am also an expert web researcher and data entry specialist. I am seeking opportunities to work as a chat or email support representative or as a Virtual Assistant. I worked as a customer and/or technical support representative via a BPO company for Cisco, Toshiba, Comcast, Xbox, Dell, Alienware, DTV, and SiriusXM. As a freelance worker and a previous employee, I was well known to be an efficient worker and a team player. I have handled and completed a lot of research and CSR tasks here in Upwork. I make sure to deliver quality results...

I am a globally experienced customer care representative, extensive assistance provider, and a decision-maker while creating a positive return on investments for my clients. My particular expertise is Good Communication Skills, Customer Management/Relationship skills, Leadership skills, and a Sales Generator.

Knowledgeable and dedicated customer service professional with extensive experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contributes to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

I am an experienced IT Helpdesk Support(8 years) and Web Designer(10 years). I can offer the following services: • Troubleshoots computer related issues (Hardware/Software/Network) • Provide Remote Support • Graphics design/editing • Photo Editing(Photoshop) • Web Designing • PSD to HTML/CSS • Video Editing • Audio Editing • Hardware recommendation • Technical Writing • Office suite (Word, Excel, Powerpoint) • Windows OS: Win 11, 10, 8/8.1, 7 • Installing and configuring Local & Network printers and Scanners. • In-depth understanding of Computer Applications and wifi issues. • Network monitoring tools - Solarwinds, Meraki Dashboard,...

I am a System Administrator with proven excellent technical support and customer service experience for the last 15+ years. I have in depth experience in Building, Managing, Configuring, Patching, Troubleshooting and Monitoring Infrastructure Environment within Microsoft, Citrix, VMware, AWS and Linux Technologies with Minimum supervision. What I can offer are: • Excellent communication skills written and oral • Good attention to details when handling incident and requests • Advanced Server Administration skills (Windows, Citrix, VMWare, AWS, Linux) • Advanced MS Outlook and MS Office support skills • Advanced Windows Server, AD...

I currently work as an inventory assistant; I help the store with inventory management, log the daily deliveries and the items that are taken out of store, and physically move products within the inventory room to the sales floor. I am very attentive when it comes to details. I can help you with everything; I'm basically an all-rounder. I can easily adapt and learn. I'm always ready to learn.

Dear Mr/Ms. Client, Thank you for considering me as your Virtual Assistant. I have worked as a freelancer since 2010. I handled different portfolios, led a team of freelancer and helped clients achieve their vision for their start up company. I have been in the BPO industry for 15 years. I started as a Call Center Agent then was promoted as a Unit Manager; I managed 15-30 agents with diverse backgrounds and temperaments while maintaining a professional and genuine interest in their development. One of my tasks as a unit manager is to effectively deliver the required number of sales, collections, productivity, schedule compliance,...

CERTIFICATION and Training *Comptia A+ *Microsoft Certified Professional *Certified Service Desk Analyst *ITILv4 Foundation Certificate in IT Service Management *Project Management System Engineer Gamma Interactive Inc / January 2023 – Present • Vcenter/VMware management to all local servers that we setup • Setup of new domains depends on the company requirements. • Handles Azure AD and On-Prem AD (Security, and Distro Group) • Managing Azure SharePoint, and Teams (access/permissions/Policy) • Monitoring of O365 Licenses – giving license access • Handles escalated tickets for O365 E3 application concerns. • Performing monthly server...

As a former Product Support for a Property Management Software Company, I played a key role in maintaining the company's IVR system and scheduling maintenance tasks. My dedication and attention to detail helped me to ensure that the company's customers experienced minimal downtime, and that any issues were quickly resolved. I also worked on networking projects for the company's internet service provider. Their technical knowledge and problem-solving skills were instrumental in ensuring that the network was reliable and efficient, providing customers with high-quality internet connectivity. Overall, My experience in automation and...