Hire the best Helpdesk Specialists in Caloocan City, PH

Check out Helpdesk Specialists in Caloocan City, PH with the skills you need for your next job.
  • $15 hourly
    I've been in the Technical/Customer Support field for about 9 years. I make sure that you receive TOP TIER customer service. I've worked in different positions including Escalations Support, email and chat support, and technical customer service specialist. I can say that I am a well-rounded individual and I take pride in the work I do. Here are some traits and skills that you can expect: ✓ I am very professional ✓ I am a good listener ✓ I am very patient and polite ✓ I am very resourceful ✓ I am a positive person ✓ I am goal-oriented ✓ I am a very technical person ✓ I am always willing to learn If ever needed, I'd be delighted to assemble a team of top-tier professionals in the same industry, known for their exceptional customer service. I personally know these individuals and their expertise ensures your customers feel truly valued, leaving them with big smiles on their faces.
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    Following Procedures
    Troubleshooting
    Customer Support Plugin
    Computer Skills
    Desktop Support
    Customer Service
    Microsoft Office
    Customer Support
    Technical Support
    Order Processing
    Online Chat Support
    Email Support
    Order Tracking
  • $25 hourly
    Are you ready to take your business to the NEXT LEVEL? I know it's not easy being an entrepreneur, I can HELP you out! Let me help FREE up some of your TIME, so you can use it on other IMPORTANT things. Sounds like a PLAN? Contact me to outsource some of your tasks! Why HIRE me? ✭ Over 15k+ Upwork Hours ✭ 5-star rated Freelancer ✭ Consistent 100% Job Success ✭ Over 13 years of experience working as Independent Contractor ✭ Over 13 years doing Virtual Assistant & Project Management tasks ✭ 70+ successful all-time jobs and counting! ✭ Acquired comprehensive experience on digital marketing & course launches SOME of the platforms and tools I know: ✭ Kajabi ✭ FG Funnels ✭ GoHighLevel ✭ LeadPages ✭ ConvertKit ✭ GSuite ✭ WordPress ✭ Shopify ✭ Trello ✭ Canva ✭ HelpScout ✭ Buffer ✭ HootSuite ✭ MailChimp
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    Social Media Marketing
    Customer Support
    Brand Management
    English
    Customer Service
    Email Marketing
    Internet Marketing
    WordPress
    Email Communication
    Digital Marketing
    Data Entry
  • $9 hourly
    Willing to share and provide the clients with my skills and abilities and especially my great experience here in UpWork over the past years with different client/employer with different task. Tasks that includes Data Entry, Web/Online Research which inlcudes look-ups/searching phone numbers and other web research, other Administrative task, Outsourcing/Recruiting assistance and some SEO skills. I am very willing and glad to be working with anyone here that needs help to get the job done right.
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    Quality Assurance
    Customer Service
    Data Entry
    Recruiting
    Online Chat Support
    Email Support
  • $20 hourly
    A+ Certified Tech with high level experience on the following: - Workstation operating system issues (Windows and Mac) - Workstation hardware diagnostics and troubleshooting - Printer Issues (local and network) - MS office / O365 / Gsuite - Antivirus installation, threat removal - Backup software (Acronis, Replibit, Veeam) I also have ample amount of experience with: - Managing Server 2008, 2012 and 2016 and 2019 - HyperV / VMware servers / workstations - Managing Active Directory - Microsoft Exchange - VPN - Sonicwall / WatchGuard / Fortinet
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    Microsoft Windows
    Technical Support
    Customer Support
  • $13 hourly
    Application Analyst to a company that provides cloud-based Benefits Management System to different companies in the US. My job is to perform complex analysis of the software to meet our client’s expectation. I'm also an expert in providing quality customer service over the phone chat and email with my over 10 years experience. Hard worker and fast learner.
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    Customer Service
    Data Entry
    Healthcare Management
    Administrative Support
    Information Technology
    Technical Support
    Email Support
    Online Chat Support
  • $7 hourly
    Tired of doing everything yourself? You're not alone. A lot of business owners feel overwhelmed when it comes to handling all the day-to-day tasks themselves. That's where I can help! Hello! I provide virtual assistant services that will help you take care of your admin tasks. With over 8 years of experience in Customer Service Sales/Financial/Telco/Healthcare for both Chat and Voice . im also experienced in some platforms such as discord NFTs , telegram, Instagram, facebook and etc. I have the skills to help you with your tasks. I love using Gsuites, MS Excel, Photoshop, Canva, and Google Drive for my work. They are all very user-friendly tools that make my work easier. Plus, they're all great for collaborating with others. If you're looking for someone who can help you take care of your admin tasks quickly and efficiently, then please get in touch. I'd be happy to help! - experienced in handling customer inquiries and concern (chat/voice) - experienced in handling Sales Account - handled different line of businesses such as Finance, Telecommunication ,healthcare and Technical support -experienced in discord and social media virtual assistant - Regular communication is really important to me, so let’s keep in touch!”
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    Social Media Marketing
    NFT Minting
    Sales
    Communications
    Outbound Sales
    Customer Service
    Microsoft Excel
    Discord
    Telemarketing
    Social Media Management
    English
    Online Chat Support
  • $40 hourly
    Information Technology To work in a company where professionalism and excellence are being practiced that give each employee the excellent opportunity to enhance their unlimited potentials.
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    Computer
    Specifications
    Adobe Photoshop
    Technical Project Management
    Information Technology
    System Maintenance
    Tech & IT
  • $8 hourly
    To experience other field of work and earn extra money. I've been in the field of Technical Support/Helpdesk for the past 14+ years delivering quality customer service for and technical assistance to regular as well as VIP customers.
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    Customer Service
    Technical Support
  • $20 hourly
    I have 5 years of call center experience as a customer and tech support via phone, chat, and email. I am also an expert web researcher and data entry specialist. I am seeking opportunities to work as a chat or email support representative or as a Virtual Assistant. I worked as a customer and/or technical support representative via a BPO company for Cisco, Toshiba, Comcast, Xbox, Dell, Alienware, DTV, and SiriusXM. As a freelance worker and a previous employee, I was well known to be an efficient worker and a team player. I have handled and completed a lot of research and CSR tasks here in Upwork. I make sure to deliver quality results and meet client expectations. I am a very fast learner since I have been immersed in several accounts and handled speaking with people from different countries. I have also worked as a Quality Assurance / QA for Upwork Marketplace Quality for three years. My job was to make audit work done by colleagues and make sure it is aligned with the current policies and processes. I am currently working as a Customer service manager for an email support team. I handle everything from escalations to stats reporting and queue monitoring. I also handle new hire training and onboarding. This means I can help your team with different kinds of responsibilities and manage a team that performs to your expectation. My main hobbies are social media browsing and gaming. This is relevant if you want assistance in the social media marketing or if you need someone to test games for bugs or fixed. I mostly play console games but I have experience with PC and mobile games. If you are looking for an expert in the field of QA, CSR, TSR, Web Research and Recruitment then look no more. I am but one message away.
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    Administrative Support
    Data Entry
    Game Testing
    WordPress
    Customer Service
    Lead Generation
    Technical Support
    Blog Writing
    Recruiting
    Order Entry
    Blog Commenting
    Online Chat Support
    Email Support
  • $10 hourly
    With extensive experience in Technical Support and Customer Service, I have honed my skills in utilizing various tools and platforms like Zendesk, Microsoft Administration, Slack, Intercom, CloudTalk, Canva, Trello, and HelpCrunch. This expertise enables me to provide exceptional customer support and technical assistance to clients. I am adept at managing customer support requests, resolving technical inquiries, and delivering timely solutions. My strong communication skills, multitasking abilities, and task prioritization make me an efficient professional who excels in working with diverse teams and handling customer escalations to ensure satisfaction. My unwavering dedication to exceeding client expectations has resulted in a proven track record of exceptional customer service, leading to high client satisfaction and repeat business. If you are in need of a skilled Technical Support and Customer Service Specialist proficient in the mentioned tools and platforms, I am well-suited for the role. I am eager to contribute to delivering top-quality customer service and technical support to your clients.
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    Tech & IT
    IT Support
    CloudTalk
    Intercom
    Slack
    Trello
    Online Chat Support
    Email Support
    Virtual Assistance
    System Administration
    Technical Support
    Microsoft Exchange Online
    Zendesk
    Data Entry
  • $12 hourly
    Thank you for considering me as your Virtual Assistant. I'm excited about the opportunity to support you and help your business thrive. Experience and Expertise: Since 2010, I've been a dedicated freelancer, managing diverse portfolios, leading teams of freelancers, and helping clients realize their visions for their startups. My background includes: Legal Expertise: As a Juris Doctor of Law graduate, I've worked with US law firms since 2019. My roles have included paralegal and intake specialist positions, where I've converted leads into clients, scheduled appointments, and managed documents for Family, Real Estate, Immigration, Corporate, and Criminal law firms. I'm proficient in Clio, Smokeball, and various other legal management tools. BPO Industry Veteran: With 15 years in the BPO industry, I started as a Call Center Agent and progressed to Unit Manager, overseeing 15-30 agents. My responsibilities included driving sales, collections, productivity, and maintaining high-quality customer service standards. Versatile Freelancer: On Upwork, I've excelled as a Virtual Assistant, Transcriber, Writer, Web Researcher, Lead Generator, and Customer Support Representative. My clients' feedback highlights my passion, dedication, and commitment to excellence. Skills and Tools: Social Media Management: Twitter, Facebook, Instagram, LinkedIn, Pinterest, YouTube Chat Tools: Zendesk, LiveChat, Live Person, Intercom, Freshdesk, Salesforce Communication Platforms: Slack, WhatsApp, WeChat, Skype, Trello Project Management Tools: Agile CRM, Zoho CRM, Salesforce, Hubspot Legal Applications: Best Legal Choice, Clio, Smokeball Clients and Industries Served: Banking Institutions (Collections) Service Providers (OnStar, SiriusXM) Tax Relief Companies Real Estate Companies and Law Firms Supermarkets Marketing Firms Events Companies Design Companies Various Law Firms I am passionate about delivering exceptional work and exceeding client expectations. I am eager to bring my skills and experience to your organization, ensuring the highest quality of service. I look forward to the opportunity to work with you and contribute to your success.
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    Ecommerce
    Microsoft Excel
    Draft Documentation
    Legal Writing
    Desktop Support
    Review or Feedback Collection
    Customer Service
    Management Skills
    Administrative Support
    Legal Research
    Inventory Management
    Online Chat Support
  • $10 hourly
    I have worked as a Technical Support Specialist for different BPO accounts locally in PH for almost 7 years and recently concluded an 8 year long term contract with a US Company (IDERA) as a License Software Specialist (Phone and Email Support) via Upwork. I do have a knack for problem-solving and would work well independently with little oversight. I'm organized, proactive, and committed to quality. I am a self-starter and excel at Phone, Back-Office Support, Documentation and Customer Relationship Management. I am familiar with diverse PC systems and support protocols, and learn new procedures quickly. As a part of your team, I will bring in years of experience working with different types of clients and customers with diverse backgrounds, I also aim to satisfy support and enhance your customer service goals.
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    Data Entry
    ITIL
    Network Security
    IT Management
    Computer Network
    Technical Support
    Software Licensing
    Phone Support
    Email Support
  • $15 hourly
    I am writing to introduce myself as a seasoned professional in the IT industry, specializing in IT support and help desk support. With a solid background spanning four years, I have amassed extensive experience in providing technical assistance and troubleshooting to end-users, ensuring smooth operations and customer satisfaction. In addition to my IT support expertise, I have had the privilege of serving as an Account Manager for a six-month project-based assignment at an esteemed MSP (Managed Service Provider) company. In this role, I spearheaded client relationships, comprehended their unique requirements, and proactively delivered tailored solutions to meet their specific business objectives. This experience has further honed my abilities in managing accounts, fostering effective communication, and successfully achieving project milestones. Furthermore, I bring to the table a rich seven-year history in sales, coupled with comprehensive customer support prowess. Through my tenure, I have gained valuable insight into customer needs, challenges, and expectations. My unwavering commitment to providing exemplary customer service has resulted in consistently exceeding sales targets and cultivating enduring client relationships. By combining my comprehensive IT support background, account management acumen, and sales expertise, I possess a unique skill set that enables me to deliver outstanding outcomes. My unwavering dedication to delivering a seamless customer experience, paired with strong business acumen, positions me as a valuable asset to any organization. Thank you for considering my profile. I eagerly look forward to discussing in further detail how my skills and experience align with the requirements of your esteemed organization.
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    Technical Support
    Customer Service
    Sales
    Data Entry
    Email Support
    Online Chat Support
  • $3 hourly
    OBJECTIVE: A career-oriented person with good interpersonal skills, equipped with extensive knowledge, could perform under pressure, and can work less supervision. Willing to learn more and able to appreciate the meaning of hard work and good service.
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    Social Media Chatbot
    Social Media Account Integration
    Video Ad Campaign
    Network Administration
    Computer Hardware Installation
    Computer Hardware Design
    Computer Hardware
    Hardware Design
    Software Maintenance
    Software Consultation
    Software Configuration Management
    Help Desk Software
    InvGate Service Desk
    Graphic Design
  • $6 hourly
    As a former Product Support for a Property Management Software Company, I played a key role in maintaining the company's IVR system and scheduling maintenance tasks. My dedication and attention to detail helped me to ensure that the company's customers experienced minimal downtime, and that any issues were quickly resolved. I also worked on networking projects for the company's internet service provider. Their technical knowledge and problem-solving skills were instrumental in ensuring that the network was reliable and efficient, providing customers with high-quality internet connectivity. Overall, My experience in automation and networking has made me a valuable asset to any telecommunications team. To be perfectly honest, i am looking for a long term partnership to start my freelancing career. I am willing to be train and easy to manage. I am a very committed person and make sure my duties are perform in a timely manner.
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    Help System
    Product Support
    Customer Service
    Technical Support
    System Automation
    Customer Support
    Automation
    BPO Call Center
    Microsoft Office
    Continuous Improvement
    Customer Support Plugin
    Process Improvement
    Call Center Management
    Email Support
  • $4 hourly
    • High-performing professional with 3 years of experience delivering high-impact work in the IT industry. • Skilled in developing strong internal and external relationships to facilitate collaborative achievement of high priority goals. • Confident in ability to thrive in a fast-paced setting and leverage skills in Problem Solving Skills, Detail Oriented, Auto Delivery, Collaboration, Technical, Documentation and Analysis to enable team success. • Committed to lifelong learning and going the extra mile to contribute to facilitate continuous improvement.
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    Ticketing System
    Incident Management
    People Management
    Change Management
    Batch Processing Framework
    Problem Solving
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