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Hire the best Helpdesk Specialists in Cavite City, PH

Check out Helpdesk Specialists in Cavite City, PH with the skills you need for your next job.
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  • $25 hourly

    • 4.7/5
    • (7 jobs)
    With over 14 years working experience in my belt, I am specialize on customer service, technical support, training and quality ( French / English) - Email support - Chat Support - Inbound / Outbound calls - Sales - Technical support - Training & quality Analyst My Skills include: Word, excel, outlook, Adobe Photoshop, Java with Eclipse software, social media marketing and computer networking. All works are completed by me, so can rest assure knowing that your work will not be outsource by someone else. I pride myself lastly on provide the highest quality of work and will never complete a project until the client is 100% satisfied Reward and recognition • Aditya Birla Minacs: Monthly reward and recognition - Best adviser agent December 2010 - Best adviser agent January 2011 • TCL Online Services Inc - Best Improvement Agent 2012 - Best Agent of the Year 2013 • Telus Philippines - Best Agent of the month of November and December 2016 • Accenture Philippines 2 times best agent for the quarter in 2018
    Featured Skill Helpdesk
    Camtasia
    Video Editing Software
    French
    Phone Support
    Email Support
    Video Commercial
    Teaching French
    Customer Service
    French to English Translation
    Computer Hardware
    Information Technology
    French to German Translation
    Customer Support
    Accounts Payable
  • $15 hourly

    • 5.0/5
    • (6 jobs)
    Based on my experience in the IT industry, including almost 3 years as an IT Helpdesk Engineer, I have developed a wide range of skills and expertise in various areas. Some of the key skills and knowledge areas that I possess are: Office 365: I am familiar with Microsoft's cloud-based productivity suite and have experience working with its various components, such as Exchange Online, SharePoint Online, and OneDrive for Business. I am comfortable providing end-user support for common Office 365 issues, such as password resets, email troubleshooting, and file sharing. IT Glue: I have experience using IT Glue, a popular IT documentation platform, to create and maintain documentation for clients' IT infrastructure. I am able to organize and categorize information in IT Glue, making it easy to find and share with other team members. Active Directory: I have a solid understanding of Active Directory and how it functions as a central authentication and authorization service for Windows-based networks. I am familiar with creating and managing user accounts, groups, and security policies within Active Directory. Continuum: I have experience working with Continuum, a remote monitoring and management (RMM) tool that allows IT teams to monitor and manage client systems from a central location. I am comfortable troubleshooting issues and deploying updates and patches through Continuum. Connectwise: I have experience using Connectwise, a popular professional services automation (PSA) tool used by IT service providers. I am able to manage client tickets, track time, and create invoices within Connectwise. SQL Server: I have knowledge of SQL Server, a relational database management system developed by Microsoft. I am able to write and execute basic SQL queries, perform backups and restores, and troubleshoot common issues. Network Administration: I have a good understanding of network infrastructure, including switches, routers, firewalls, and VPNs. I am able to troubleshoot basic network issues and configure network devices. Overall, my experience in the IT industry has given me a broad set of skills and knowledge that make me well-suited for a variety of roles within IT support and operations.
    Featured Skill Helpdesk
    Customer Service
    Technical Support
    Microsoft Active Directory
    Office 365
  • $15 hourly

    • 4.7/5
    • (116 jobs)
    I am an all-around virtual assistant who gets the jobs done. Below are the lists of expertise I can provide to every client who needs my help: CREDIT REPAIR EXPERT: I have extensive experience in the Credit Repair industry. I provide resolutions to people who need to rebuild their credit reports. I do monthly credit report updates, dispute letters, monthly follow-ups, entering personal and credit information of new clients to CRM and provide 100% accuracy on data entry. APPOINTMENT SETTER: I am also experienced in Setting Appointments for real state firms. Do cold calling for real estate firms. TECHNICAL SUPPORT REPRESENTATIVE: An experienced Technical Support Representative providing technical assistance to clients (hardware and software). Human Resource Assistant: I create job posts, interview, and assess applicants and help them with onboarding. DATA ENTRY: I can do internet research and provide the information requested by clients. I also help when it comes to lead generation and ensure that information is provided accurately. SHOPIFY EXPERT: Process orders through Shopify and provide quality Customer Service through email or chat. Here are the tools or systems I have used and I am familiar with: Credit Repair Apps: Credit Repair Cloud Dispute Suite Prodigy CDM Letterstream Dispute Bee White Label Zoho Gmail, Excel, MS Word Shopify Dropified Oberlo Indeed Mojo Five9 Zendesk HelpScout I am a person with positive energy who loves working, have fun, and be positive whatever the circumstances are!
    Featured Skill Helpdesk
    Shopify
    Funding Needs Assessment
    Order Processing
    Administrative Support
    Social Media Marketing
    Credit Repair
    Human Resource Management
    Credit Scoring
    Alternative Dispute Resolution
    Blog Writing
    Lead Generation
    Data Entry
  • $4 hourly

    • 5.0/5
    • (1 job)
    Objectives: To use my programming and technical knowledge that will enable me to utilize skills for my career growth. * Working knowledge in C# .NET and Visual Basic .Net * Working knowledge in HTML, PHP, CSS, Bootstrap and MySQL * Database * MySQL database * Knowledgeable in MS Office Suite * Familiarity with multi-OS platforms * Adobe Photoshop * Adobe Premier * In-depth familiar in hardware assembly, maintenance, printer, and * Trouble shooting * Fast learner, able to accept and learn from criticism and flexible
    Featured Skill Helpdesk
    Adobe Premiere Pro
    Microsoft Office
    .NET Framework
    Video Editing
    HTML
    Visual Basic
    Office 365
    C#
    CSS
    Adobe Inc.
    Bootstrap
    Adobe Photoshop
  • $10 hourly

    • 4.2/5
    • (3 jobs)
    I am an adept IT Helpdesk Support professional with over 10 years of experience in BPO/ITO, specializing in IT Helpdesk, Technical Support, and Customer Service. I believe in establishing a strong rapport with customers, as trust plays a key role in effectively resolving technical issues. By earning their trust, I am able to deliver exceptional service that ensures a positive experience. Recent Work as Citrix Administrator: In my current role as a Citrix Administrator, I have gained hands-on experience in managing and maintaining virtual desktop infrastructure (VDI) to ensure seamless user operations. Key responsibilities include: Managing Machine Catalogs and OS Layers: Overseeing the creation of virtual desktop environments, ensuring that users have reliable access to their desktop resources. Optimizing Citrix Infrastructure: Ensuring optimal performance and uptime of Citrix virtual desktop environments. Troubleshooting and Issue Resolution: Addressing complex technical issues such as login problems, network issues, and application performance within the Citrix environment. Citrix Cloud Management: Administering and configuring Citrix Cloud to support scalable remote access solutions. User Support and Troubleshooting: Providing expert support for users facing technical challenges within the Citrix environment, ensuring minimal downtime. In addition to my role as a Citrix Administrator, I have also provided L1 support for an MSP in Australia, handling account creation, onboarding, terminations, and device decommissioning. I have resolved technical issues related to login concerns, Outlook/email issues, VPN connectivity, and network challenges, serving as the first point of contact for client issues and ensuring timely resolutions or proper escalation. As an IT Helpdesk L1, I am responsible for resolving system issues, ensuring all devices within the network are functioning properly, handling password resets, managing VPN access, and providing application support, including for O365 and M365 management when necessary. Here are my core skills: IT Helpdesk Support (Level 1) Citrix Administration Customer Service Live Chat, Email, and Phone Support Technical Support Data Entry Online Research RMM Tools: ScreenConnect ConnectWise Automate & Management Bomgar VNC Zoho Tools I have experience with: M365 Citrix Cloud Ruckus PowerShell Active Directory Citrix SalesForce Zendesk CMS ServiceNow ZOHO VMware WebEx I am a reliable, proactive individual who is always eager to learn new technologies and improve my skills. My goal is to consistently exceed client expectations. I am available for both short- and long-term projects, and I am confident that my technical expertise and customer-focused approach would be a valuable asset to any team.
    Featured Skill Helpdesk
    Customer Service
    Technical Support
    Data Entry
    Google Search
    Email Support
    Online Chat Support
    Zendesk
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