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Hire the best Helpdesk Specialists in Cebu City, PH

Check out Helpdesk Specialists in Cebu City, PH with the skills you need for your next job.
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  • $10 hourly

    • 5.0/5
    • (2 jobs)
    I'll be your Remote Assistant with over a decade of experience in Customer Service and Technical Support via phone, chat, and email. Without a background in Accounting/Bookkeeping - our Client allowed me to gain knowledge and experience working in Finance as an Accounts Payable, specializing in updating customer/vendor records and entering invoices in NS for inventory and non-inventory.
    Featured Skill Helpdesk
    Online Chat Support
    Email Support
    Microsoft PowerPoint
    Technical Support
    English to Tagalog Translation
    Microsoft OneNote
    System Installation & Upgrades
    Customer Support
    Microsoft Outlook
    Computer Skills
    Microsoft Office
    Data Entry
    Microsoft Excel
  • $5 hourly

    • 5.0/5
    • (4 jobs)
    With more than a decade of professional experience, I have developed a deep expertise in Customer Service, as well as a versatile background in roles such as Technical Support Manager, Purchasing Support, Project Manager, Product Marketing Manager, Executive Assistant, and Market Analyst. My unwavering determination and passion for continuous learning have been key factors in my success across different fields. Throughout my career, I have proficiently utilized a wide range of tools and platforms, including Slack, FreshDesk, Zendesk, Salesforce, Airtable, Grafana, Adobe Workfront, WordPress and many more. I am very proficient with Microsoft Applications such as Microsoft Teams, Outlook, D365, Power Point, Excel, MS Word, Sharepoint and Power Bi. Skills: Virtual Assistant Customer service Data Entry and research Purchasing Support Technical Support Email Support Chat Support Project Management Business and Market Intelligence Market and Competitive Analysis Marketing Strategy Product Research
    Featured Skill Helpdesk
    Microsoft PowerPoint
    Online Chat Support
    Microsoft Power BI
    Inventory Report
    Inventory Management
    Data Analysis
    Analytics Plugin
    Technical Support
    Customer Service
    Email Communication
    Communications
    Data Entry
    Microsoft Excel
  • $11 hourly

    • 3.6/5
    • (7 jobs)
    Dedicated IT professional with more than 10 years of combined experience consumer and enterprise support. Offering expertise in M365, Office Perpetual, and general IT troubleshooting. Committed to delivering exceptional technical support and contributing to team productivity and quality. Skilled in incident management, customer service, and optimizing resource utilization. Seeking a challenging IT helpdesk role where I can leverage my skills to provide efficient and effective support to end users.
    Featured Skill Helpdesk
    Managed Services
    Windows Administration
    BPO Call Center
    Technical Support
    Incident Management
    Online Chat Support
    Desktop Support
    Customer Service
    Email Support
    Microsoft Active Directory
    Office 365
    Customer Support
  • $10 hourly

    • 4.4/5
    • (3 jobs)
    My Objective is to be able to provide excellent and accurate service to my client and to be able to share my knowledge and experience with the company. I joined Upwork to get work opportunities that I'll be able to perform from home. I am here to provide my immediate professional support, services , skills and dedication for your projects and be able to help on your success. Skills •Excellent in communication skills both written and in verbal form • Customer Service Support • Inbound Phone Support • Outbound Phone Support • Phone Support Representative • Customer Service • Technical Support Representative • Ticket, Chat, Phone, Social Support Rep • IT Help Desk/Ticket Support • Live Chat Support • Email Support • Social Customer Support
    Featured Skill Helpdesk
    Telemarketing
    Cold Calling
    Technical Support
    Email Communication
    Customer Support
    Product Knowledge
    Phone Communication
    Customer Service
    Data Entry
    Online Chat Support
    Email Support
    Phone Support
    English
  • $46 hourly

    • 4.5/5
    • (45 jobs)
    ************************************************************************************************** "I will guarantee to build your company brand, establish your company integrity, earn your customer's trust, do business with confidence, and help you increase revenue". ************************************************************************************************** A Lean Six Sigma Certified professional. A self-taught I.T. specializing in cloud computing and networking. I would love to work for people who are longing for progress and continuous improvement. I would appreciate working for a firm that takes some of my insights towards the job to make it more meaningful, and efficient. I am your reliable service planner, project manager, and implementation officer ready to help your business succeed in both I.T. and service process industries. I am a service provider for industries that have been handling and dealing with different people from various walks of life as well as businesses of all kinds. I was trained and mastered different skills to complete the task designated to me. All of it should always be for the advantage of the business. I dream to apply all of those solid experiences to a particular business that would embrace and acknowledge some of my business-wise suggestions. VoIP expertise is listed below: **Call Flow Designing - Programmatic and Traditional **Telephony Server Deployment, config and setup **SIP termination/Origination Setup **Call queues / Auto Attendant - IVR **Call Forwarding / Call Routing **Voicemail Setup / Custom Answering Rules **Porting / User setup / Limited extensions **SMS Automation **Shared lines **Multi Site **Hot Desking **Templates / Role setup **Call logging expert / Audit trail **Announcement / Audio greetings - Voice over **Call Recording / Holiday Config **Desk Phone Provisioning **Analog line integration - ATA fxs/fxo config **Call Center Management console **Integration support via custom API
    Featured Skill Helpdesk
    VoIP Administration
    End User Technical Support
    3CX
    System Administration
    Microsoft Exchange Server
    Computing & Networking
    Bug Reports
    Customer Service
    macOS
    Incident Management
    Logistics Coordination
    Business Operations
    Microsoft Outlook
    Tech & IT
  • $20 hourly

    • 5.0/5
    • (10 jobs)
    Experienced IT specializing in Tier 1 and 2 System Administration, Web Hosting, and Digital Marketing Solutions. Proven expertise in providing technical support for dental and general helpdesk environments, alongside advanced skills in automation tools like GoHighLevel, AI-powered calling systems and a lot more. With a strong background in information technology, business process outsourcing, and digital marketing, I bring a unique blend of technical proficiency and business acumen. My Bachelor’s degree in Business Administration, with a focus on General Management, complements my ability to deliver efficient, scalable solutions that drive operational excellence. Areas of Expertise: - System Administration (Tier 1 & 2) - Web Hosting & Digital Marketing Solutions - Dental & General IT services - Technical Support & Helpdesk Solutions - Automation & AI Integration - Business Process Optimization Always eager to learn and adapt, I bring a unique blend of technical expertise and creative problem-solving to every project. Let’s connect and explore how we can collaborate to achieve impactful results! 💡
    Featured Skill Helpdesk
    DNS
    Digital Marketing
    CRM Software
    CRM Automation
    Automation
    WordPress Plugin
    Domain Name
    Google Cloud Platform Administration
    Website Migration
    Website Backup
    Google Workspace Administration
    Web Host Manager
    Technical Support
    Email Support
  • $15 hourly

    • 5.0/5
    • (20 jobs)
    Hi, I am an experienced IT professional with over 7 years of expertise. As a freelancer, I offer a wide range of services in IT management. This includes taking care of everything from data centers and servers to desktop support. I can help with IT operations, managing applications, securing networks, and handling devices like routers, UPS systems, and DVRs. I have also set up secure connections for multiple remote locations. I am expert on windows 10/11 Server 2019/2022 Active Directory, Office 365,SQL Server 2017/ 2019 ,ERP Application Management & SCCM, Intune, servers migrations, Seagull scientific Bartender Software App and web Management many more, In my Accenture days. I have experience providing IT support at both the basic (L1) and more advanced (L2) levels. I'm familiar with point-of-sale software, supply chain management, accounts, and systems that help manage inventory, warehouses, and reporting. Additionally, I have skills in areas like cloud computing, software development, computer hardware, network administration, and help desk support. I can also assist with vendor management, procurement, business analysis, and improving processes. Along with my IT management skills, I have experience working with e-commerce applications. I am dedicated to delivering high-quality services and ensuring customer satisfaction. Overall, I have a strong background in IT and can handle various tasks. I pay attention to detail, stay updated with the latest trends, and always strive to provide the best support possible for IT projects or organizations I work with. _____________ AS A WEB AND EMAIL SERVER SPECIALIST: _____________ • Strong experience configuring, upgrading, migrating and maintaining emails. • Proficient configuring and maintaining mails servers. • Experienced configuring, monitoring, upgrading and maintaining web hosting panels: Plesk Control Panel, cPanel, Direct admin, and Exchange and Mdeamon email server & Office 365 admin, Google workspace implementation and migration, multiple Web Panel. • Strong analytical skills; able to work with technicians from various engineering disciplines to troubleshoot complex system-level issues. • Domain Name System (DNS) expert, capable of configuring, managing and troubleshooting DNS. • I have wide expertise in email &hosting migration.I have worked on Name cheap,Blue host, Hostinger, Plesk, wix , Go daddy, framer etc Expertise • office 365, Outlook/workspace, Web Panel Administration • Data Migration • Emails troubleshooting and configuration
    Featured Skill Helpdesk
    Cloud Engineering
    Security Engineering
    Technical Support
    Public Policy
    Backup
    Migration
    Security Patch Installation
    System Installation & Upgrades
    Group Policy
    System Administration
    Incident Management
    Desktop & Laptop Support
    Microsoft Active Directory
    Office 365
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    IT / Technical Support Professional with more than a decade of experience providing phone, e-mail, chat, and remote support for customers across North America, Canada and Australia for all of their IT related needs. With Hands-on Experience on the following Technologies and platform: • General IT Support • Windows Server 2008 / 2012 / 2016 / 2019 • Microsoft Exchange Server 2010 / 2013 /2016 • Active Directory Administration • Group Policy Administration • Office 365 Management • Microsoft Teams Administration • SharePoint / OneDrive Administration • Windows Administration (Windows 11, 10, 8, 7) • Managed Printers • Strong understanding on LAN/WAN environment • Networking Equipment and Firewall (Cisco / Meraki / Sonicwall / Sophos) • VOIP Phone System: 3CX, RingCentral, Webex, Vonage • ConnectWise Automate (Remote Monitoring & Management Platform) • ConnectWise Manage and Salesforce Ticketing System • SpamTitan, Barracuda, Mimecast Spam Firewall • Remote Access Tools (Windows Remote Desktop, ConnectWise Control, Solarwind MSP N-Central, TeamViewer, LogMeIn) • Virtualization platform (Azure, Hyper-V, VMWare, Scale, CITRIX) • Symantec, Webroot, SentinelOne Endpoint Protection • Exclaimer, CodeTwo Email Signature Management • Patch management and desktop / server maintenance • Advanced Hardware and Software troubleshooting
    Featured Skill Helpdesk
    Microsoft Exchange Server
    Windows Server
    Windows Administration
    Technical Support
    Service Level Management
    Customer Service
    Desktop Support
    Phone Support
  • $10 hourly

    • 4.5/5
    • (14 jobs)
    I have extensive knowledge when it comes to computer hardware, software, software programming, web development and computer networking. I have in depth understanding of the underlying concept that makes computer system works on hardware, software level as well as computer networking and system security concept. Making it real easy for me to adapt to new technologies as well as using new tools and software and integrating various systems.
    Featured Skill Helpdesk
    Microsoft Windows PowerShell
    IT Service Management
    Computer Network
    Email Support
    Web Design
    Technical Support
    Online Chat Support
    Landing Page
    HTML5
    Website
    JavaScript
    HTML
    WordPress
    CSS
  • $28 hourly

    • 0.0/5
    • (1 job)
    IT Lead with many years of expertise in many organizations and industries. Quick learner, adaptable, and persistent. Dependable, analytical, and hardworking; able to work both independently and as part of a team. - Managing/Supervising/Leading a Team - Coaching - Monitoring and Improving the Team Performance, AHT, SLA, Team Stats - Creating Reports - Assigning tasks to the Team - L2/L3 IT Support - Maintenance and enhancement across a suite of market-leading cloud/uncloud software applications and related integrations for my client's services - Emphasis is on meeting business BAU objectives and timelines in a fast-paced environment while adhering to my client's IT support methodologies and framework - Extending the technology stack for future business diversification and growth will necessitate project work. - Maintain current knowledge of relevant technology, tools, and professional skills used within the team. - Carry out minor enhancements with limited supervision and participate in project work to provide the business with new software capabilities. - Examining IT enhancements and strategies
    Featured Skill Helpdesk
    Desktop Support
    Online Chat Support
    Email Support
    Security Analysis
    LAN Administration
    IT Support
    IT Service Management
    IT Project Management
    IT Consultation
    IT Management
    Microsoft Windows
  • $5 hourly

    • 5.0/5
    • (1 job)
    Hello, I'm Jade Gargantiel, a seasoned customer service and technical support professional with over 12 years of experience. My journey has equipped me with a strong foundation in customer support, where I've honed my skills in email, phone, text communication, and technical troubleshooting. Currently, I serve as a Fulfillment Team Lead at Hellotech Inc., where I leverage tools like Microsoft and Google to create schedules, log tasks, and track volumes, ensuring smooth and efficient team operations. In addition to my customer service expertise, I have extensive experience in technical support, including IT helpdesk services, telecom support, and assisting with internet, cable, and landline issues. My technical background has given me a well-rounded skill set, enabling me to handle a wide range of customer inquiries and technical challenges. One of my key strengths is my proficiency in CRM management, particularly with Kustomer by Amazon Connect. This expertise has enabled me to streamline customer interactions, enhance data accuracy, and improve team productivity. My role also involves contributing to the creation and management of knowledge bases, which has significantly improved team training and operational efficiency. I thrive in fast-paced environments and enjoy working within dynamic teams where collaboration and quick thinking are essential. My proactive approach, strong communication skills, and ability to work effectively under pressure align perfectly with organizations that value innovation and excellence. I'm excited to bring my experience and skills in customer service, technical support, CRM management, and administrative support to new challenges and opportunities.
    Featured Skill Helpdesk
    Kustomer
    CRM Software
    Email Management
    Information Technology
    Data Entry
    Shipping & Order Fulfillment Software
    Virtual Assistance
    Email Communication
    Customer Service
    Order Fulfillment
    Customer Support
    Technical Support
    Email Support
    Online Chat Support
  • $10 hourly

    • 4.2/5
    • (2 jobs)
    I am a driven and reliable individual who has 8 years of experience in the IT Helpdesk. I also have 5 years of experience as a Supervisor. My communication, technical and organizational skills are my top strengths. I am also very eager to learn new things and I work hard to retain and make use of that new learning.
    Featured Skill Helpdesk
    Tech & IT
    Supervision
    Microsoft Outlook
    Computer Network
    Phone Communication
    Technical Support
    Information Technology
    Microsoft Excel
    Cisco Router
    Customer Service
  • $5 hourly

    • 4.0/5
    • (1 job)
    I have been working for almost 20 years with a comprehensive working experiences in various organization such as Logistics, Manufacturing, Television/Film production and Shared Service Company. Good in written and verbal communication and can work independently but can function very well especially in handling a team or department. With my leadership skills, I can start a work day with some daily motivation, relationship building, showing respect, and creating solutions to problems when they arise.
    Featured Skill Helpdesk
    People Management
    Recruiting
    Logistics Coordination
    Logistics Management
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    I’m a dedicated Helpdesk and Remote Troubleshooting Specialist with over 3 years of experience providing top-notch technical support to businesses and individuals. Whether it’s resolving software issues, setting up systems, or guiding users through technical challenges, I’m here to make technology work for you. Here’s what I bring to the table: • Expert Remote Troubleshooting: Proficient in diagnosing and resolving hardware, software, and network issues remotely. • Helpdesk Support: Skilled in managing helpdesk tickets, providing timely solutions, and ensuring customer satisfaction. • Technical Tools: Experienced with tools like TeamViewer, AnyDesk, Powershell, and remote desktop protocols. • Customer-Centric Approach: Friendly, patient, and clear in communication, ensuring clients feel supported every step of the way. I specialize in: -Remote IT support for small businesses and individuals. -Troubleshooting Windows, macOS, and Linux systems. -Resolving software installation and configuration issues. -Providing step-by-step guidance for non-technical users. Let’s work together to solve your technical challenges and keep your systems running smoothly. Feel free to reach out—I’d love to discuss how I can help!
    Featured Skill Helpdesk
    Microsoft Active Directory
    IT Support
    Remote IT Management
    Microsoft Windows PowerShell
    System Administration
  • $8 hourly

    • 0.0/5
    • (1 job)
    I am a graduate of Bachelor of Arts Major in English and worked for multinational IT companies. I specialize in the following fields: Customer Service Sales Technical Support Office Networking Complaint Handling Customer Retention Talent Sourcing Incident Management via Zendesk Social Media Management Real Estate Marketing A registered Real Estate Salesperson here in the Philippines Qualifications: - 13 years of Business Process Outsourcing experience - 5 years in Real Estate selling and marketing - English language fluency - Technology Savvy
    Featured Skill Helpdesk
    Real Estate Lead Generation
    Real Estate Listing
    Real Estate Marketing
    Real Estate
    Recruiting
    Technical Support
    Customer Support
    Customer Retention
    Microsoft Project
    Microsoft Office
    Zendesk
  • $20 hourly

    • 4.8/5
    • (4 jobs)
    - Worked with some of the top BPO/ITO companies - Can work with less supervision - Interested in learning new ideas - Multitasker - Proactive - Fast learner - Persistent - Determined and responsible - Flexible - Works harder to reach goals - Accepts part - time/ full-time job
    Featured Skill Helpdesk
    Sophos Sophos UTM
    ITIL
    ServiceNow
    Educational Technology
    Microsoft PowerPoint
    Amazon ECS
    ConnectWise Automate
    Citrix Systems GoToMeeting
    Cloud Computing
    Data Entry
  • $10 hourly

    • 4.8/5
    • (41 jobs)
    Great to meet you! Welcome to my professional profile on Upwork Global. I'm the owner/founder of Go Online Solutions, an Upwork agency. We are ISO 9001 Certified agency. Our team members are top-rated and well-experienced in different campaigns like Telemarketing, Virtual-assistance, Sales, Customer Service, Technical Support, Administrative Support, Email Marketing, Social Media Management, Lead Generation, Bookkeeping, Chat and Email Support, and other online-based projects. We strive to be the best agency to provide service for our customers with a mentality to lead in all lines of business grow as a team. We take pride in our core values: Best in Class Customer Focus. I'm fast and hyper-reliable and pride myself on my multitasking ability (I used to have a day "corporate" job with two of my successful businesses on the side). I believe in developing a tight plan upfront for every project and focusing on iterative development. I aim to grow your business, not just earn with it. I look forward to working with you! Please see below for the complete list of companies I've worked with. Office-based job: 🏢 👍 Quickbooks Level 2 Technical Support for six years (Intuit Accounting Software) 👍 Microsoft Surface Level 2 Support for two years (Electronics and Accessories) 👍 Fingerhut Sales Representative ( Ecommerce ) 👍 Lead 5 Appointment Setter/Sales for two years (the UK and US-Based Campaign at Live2sell Group) Home-based client: 🏠 👍 US and Australian Cleaning Force, working as The Sales Development Representative (SDR)/Appointment Setter (Go1, Dectec, King Palm, Tactical Sales, Purility, Cables and Kits) TASKS: - cold calls - email marketing/automation - data entry - contact gathering - LinkedIn search - lead gen - appointment setting Phone :(205) 578-7291 Skype: live:marvinalquilos102885_1
    Featured Skill Helpdesk
    Email Support
    Microsoft Teams
    Competitive Analysis
    Technical Support
    Web Service
    Intuit QuickBooks
    Social Customer Service
    Startup Company
    Database Management
    Phone Support
    List Building
    Business with 1-9 Employees
  • $8 hourly

    • 0.0/5
    • (1 job)
    Deliver support to customers over the phone using a ticketing system, remote control and remote management tools. Continuously analyze complex server, network, application and PC issues for solutions. Address critical customer-impacting issues from inception to resolution using all of the resources of the company. Configuration and Troubleshooting of LAN's, WANs, Firewall, and Wireless. Technical expertise including strong understanding of networking, servers, security, storage and IT operations. Strong desktop OS skills Windows XP/Windows 7 Desktop Operating System. . Strong general application knowledge in Office and other mainstream applications. Some VoIP experience Connectwise, Labtech, N-able experience, Screenconnect, ITglue Microsoft 365, Hyper V, Microsoft Exchange Work with team to develop systematic process to better troubleshoot and identify root causes of issues. Specialize in the area of IT that our customers use and that utilizes your skillsets and strengths. • Physical Desktop Support in a BPO environment • Install, upgrade, support and troubleshoot Windows 7, Windows 10 and Microsoft Office and other desktop applications • Install, upgrade, support and troubleshoot for printers, computer hardware and other peripheral equipment • Performs general preventative maintenance tasks on computers, laptops, printers and other peripheral equipment • Performs remedial repairs on computers, laptops, printers and other peripheral equipment Customize desktop/laptop hardware to meet user specifications and site standards. • Returns defective equipment parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts • Inventory to insure proper spare parts levels • Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal • Computers (PC) or notebooks that have authorized access to the network Install, upgrade, support and troubleshoot Enterprise • Applications hosted on Windows Server 2008, 2012 • Perform Windows Server monthly maintenance (Defrag, Disk clean up, Clearing of logs, Rebooting of Servers) • Handles Active Directory and performs membership of groups, creating security groups, password resets, creating logins/ User account management • Intermediate knowledge in DNS and DHCP Intermediate knowledge in Group Policy Management and Configuration. • Ensure desktop computers interconnection with systems including associated validation systems, file servers, antivirus servers, application servers, and administrative systems • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime • Troubleshooting network connectivity in a LAN/WAN environment • Develop trends by monitoring and analyzing incoming calls, problems and support requests • Dealing with hardware and application support queries and issues reported to the support helpdesk • Provide user data and application recovery • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software • Use tools and methodologies to load, copy and customize operating system configurations for deployment • Responsible for tracking hardware and software inventory • Familiarize end users on basic software, hardware and peripheral device operation • Works with vendor support contacts to resolve technical issues within the desktop environment • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible • Works with other IT team members regarding new branch builds and upgrades • Dealing with queries by following departmental procedures for fault resolution • Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines • Arranges for and/or prepares equipment for shipping/receiving • Maintains I.T. records and tracking for area of responsibility • Ensures that supported customer accurately completes the approved work request with the date and time of submission • Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures • Maintain adequate knowledge of operating systems and application software used to provide a high level of support • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures
    Featured Skill Helpdesk
    Asset Management
    Information Technology Operations
    Windows Administration
    Desktop Support
    ServiceNow
    Network Administration
  • $7 hourly

    • 0.0/5
    • (0 jobs)
    Virtual Assistant - Executive/General/Admin Dynamic and goal-oriented professional with more than six years of expertise in building and delivering a positive customer experience, strong analytical talents combined with outstanding leadership and communication qualities. To establish a career in a developing company where I will have the chance to demonstrate my abilities by taking on challenges, achieving organizational objectives, and moving up the professional ladder via dedication and ongoing learning.
    Featured Skill Helpdesk
    Order Management
    Calendar Management
    Email Management
    CRM Software
    Data Entry
    Multitasking
    Business Analysis
    Customer Satisfaction
    Technical Support
    Customer Service
    Service Level Agreement
    Business Process Outsourcing
    ServiceNow
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    OBJECTIVE: To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
    Featured Skill Helpdesk
    Tech & IT
    Phone Communication
    Technical Support
  • $9 hourly

    • 0.0/5
    • (0 jobs)
    Dynamic Helpdesk Analyst with over 12 years of experience delivering outstanding technical support and enhancing customer service quality. Proficient in troubleshooting complex issues and managing diverse help desk operations. Possesses expertise in troubleshooting and remote assistance, ensuring a seamless user experience. Committed to improving efficiency and operational success through strategic planning and proactive problem-solving. Passionate about leveraging technical and communication skills to elevate service standards and promote team development. ORGANIZATIONAL STRENGTH: * Able to manage time efficiently and prioritize tasks well. * Maintain organized and accurate records. ADAPTABLE PROBLEM SOLVER: * Adapt quickly to new technologies, approach issues with a solution-oriented mindset, and often resolve them independently. COSTUMER-FOCUSED: * Known for prioritizing customer needs, expectations, and satisfaction. GOAL-ORIENTED: Consistently meet Team KPIs and Team goals, demonstrating reliability and dedication to excellence in every role.
    Featured Skill Helpdesk
    IT Support
    Technical Support
    Customer Service
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