Hire the best Helpdesk Specialists in Makati City, PH

Check out Helpdesk Specialists in Makati City, PH with the skills you need for your next job.
  • $15 hourly
    Professional Level of Customer Service through multiple facets of the industry through Phone Support, Email Management and Live Chat Support. Other skills include but not limited to: Data Scrapping, Sales, Data entry, Outbound Support and follow-up, Insurance Policy and Claim Management and Order Management through an E-commerce web tool, and Project management using CRM.
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    Order Processing
    Product Onboarding
    Online Chat Support
    Order Tracking
    BPO Call Center
    Customer Support
    US English Dialect
    Customer Service
    Virtual Assistance
    Administrative Support
    Data Entry
  • $15 hourly
    My name is Jason from the Philippines and I've been in the IT and Technical industry since 2013. I started working as tech support for telcos while learning my way with IT. Got promoted with an IT role and has been in the IT field since then. I like to learn new things specially if it is IT or tech related. I always have a positive attitude when it comes to work and will make sure that the company is supported the way it is needed. Tools: ✅ Jira ✅ Google Workspace ✅ Office365 ✅ Crowdstrike ✅ Okta ✅ Kandji ✅ Slack ✅ In-house apps and others Skills: ✅ Account Administration (Onboarding, offboarding, password resets, etc) ✅ Office 365 (creation, onedrive) ✅ Customer support ✅ Hardware and Software Troubleshooting ✅ and other IT task that would help your company! I'm here to look for jobs that last long. I'm a quick learner and you won't find any issues with my working etiquette. Send me a ping, let's talk!
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    Mobile Device Management Software
    Office 365
    Online Chat Support
    IT Asset Management
    Troubleshooting
    Email Support
    Phone Support
    Computer Hardware
    Technical Support
    Google Workspace Administration
    Desktop Support
    Hardware Troubleshooting
    IT Support
    macOS
  • $20 hourly
    Handled calls as a Technical Support Representative for Dell for 9 years, providing both hardware and basic software assistance for desktop and laptop to our customers from the US. Within 9 years, I was designated as a Level 2 Support where I co-led a team as an expert that provided assistance to Level 1s, as well as taking escalation calls. Shifted to IT Servicedesk that provided support to employees of Concentrix globally via call, chat or email. Currently, I am a Global Helpdesk providing support to all employees of my current company. I handle tickets efficiently and ensure customer satisfaction is experienced through complete resolution of issues.
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    Customer Support
    Email Support
    Online Chat Support
    English
    Data Entry
    Customer Satisfaction
    Communication Skills
    Data Mining
    Customer Service
    Ticketing System
    Hardware Troubleshooting
    Technical Support
    Email Communication
  • $5 hourly
    An experienced professional with multiple skills looking to secure a position with a new or established company who can offer a good opportunity for a long-term either part-time or full-time project that will lead to a lasting relationship. My core competency and expertise lies in the field of information technology and computer in general. I am highly committed and technically practiced, developed through training courses and over six years experience as a Technical / Customer Support Representative and Helpdesk Analyst for various companies providing phone, chat and email support. My skills and experiences are but not limited to: • Administrative Support • Copy Typing Specialist • Data Entry • Data Extraction Specialist • Web Research • Product Research • Email Marketing • Email Response Handling • Email Customer Service • Chat Customer Service • Shopify Product Listing • Technical Support • Helpdesk If you needed someone who’s highly dependable, consistent, a smart worker, self-driven and a quick learner, I could likely be the one you’re looking for. Passionate towards accomplishing tasks efficiently and in a timely manner. Takes a lot of pride in output and client's satisfaction. I am confident that I can give significant contribution to your company. I’d love to hear more about what would make your project a success for you, and explore if we’d be a good fit to work together. Can you hop on a 5-10 minute call or chat to discuss?
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    Administrative Support
    Email Support
    Online Chat Support
    Technical Support
    Data Entry
    Email Marketing
    Product Listings
  • $10 hourly
    🔎 Are you looking for someone who can provide exceptional technical support service experiences and need someone who can help your life to be easy? 🏆 𝙔𝙤𝙪𝙧 𝙨𝙚𝙖𝙧𝙘𝙝 𝙚𝙣𝙙𝙨 𝙝𝙚𝙧𝙚! I'll be your ultimate solution for comprehensive and efficient customer support 💼 9 years of corporate experience, with a deep understanding of business and technology operations 💼 6 years of seniority and leading a technical team in delivering software-driven solutions 🧑🏻‍🎤 I am your ROCKSTAR IT! I'll heavily tackle any IT-related tasks and deliver exceptional results. 💚 I'll take care of you, your business, and your customers. 🟢 𝑺𝒐𝒖𝒏𝒅 𝒍𝒊𝒌𝒆 𝒘𝒉𝒂𝒕 𝒚𝒐𝒖 𝒏𝒆𝒆𝒅? Let my tools and abilities do the talking👇 🔥𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 / 𝑻𝒊𝒄𝒌𝒆𝒕𝒊𝒏𝒈 𝑺𝒚𝒔𝒕𝒆𝒎 ● Zendesk | Jira | Asana | Slack 🔥𝙄𝙣𝙩𝙚𝙜𝙧𝙖𝙩𝙞𝙤𝙣 𝙋𝙡𝙖𝙩𝙛𝙤𝙧𝙢 ● Zapier | IFTTT | Microsoft Power Automate 🔥𝘾𝙍𝙈 𝙏𝙤𝙤𝙡𝙨 ● HubSpot | Salesforce | Zoho | Insightly | Nimble 🔥𝑨𝑰 𝑻𝒐𝒐𝒍𝒔 ● ChatGPT | OpenAI | Quillbot | Grammarly | Submagic | Heygen 🔥𝑫𝒂𝒕𝒂𝒃𝒂𝒔𝒆 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 ● MS SQL | Oracle | Microsoft Access | Microsoft Excel 🔥𝑷𝑶𝑺 𝑺𝒚𝒔𝒕𝒆𝒎𝒔 ● Micros | Aloha | Transight | Oracle(Symphony) | Dragontail | OneSystem 🔥𝑹𝒆𝒎𝒐𝒕𝒆 𝑺𝒐𝒇𝒕𝒘𝒂𝒓𝒆 ● Anydesk | Teamviewer | VNC viewer | Remote Desktop Connection | Ultraviewer 🔥𝑬𝒎𝒂𝒊𝒍 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 ● Mailchimp | Gmail | Yahoomail | Microsoft Outlook | Mozilla Thunderbird 🔥𝑷𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚 𝑻𝒐𝒐𝒍𝒔 ● MS 365 | Google Suite | Dropbox | Evernote | Google Drive 🔥𝑮𝒓𝒂𝒑𝒉𝒊𝒄𝒔 𝑫𝒆𝒔𝒊𝒈𝒏𝒊𝒏𝒈 ● Canva | Adobe Photoshop | Picsart | Adobe Lightroom 🔥𝑽𝒊𝒅𝒆𝒐 𝑬𝒅𝒊𝒕𝒊𝒏𝒈 ● Capcut | Canva | Powerdirector | Quik | Submagic | Heygen 🔥𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝑻𝒐𝒐𝒍𝒔 ● Teams | Zoom | Discord | Whatsapp | Viber | iMessage 🔥𝑶𝒕𝒉𝒆𝒓 𝒕𝒐𝒐𝒍𝒔 ● VMWare | Hyper V | VPN | SQL Server Management | Rebrandly ✨ Let's collaborate and unlock the true potential of your business. Contact me today and together, we'll redefine success in the digital era. ✨ 👇👇👇 3 Quick steps: 🟢 If you're impressed and think we're a good fit. 💬 Drop a personalized message and let me know.. 📞 What time works best for you for a discovery call *wink* PS. I'm a gamer and musician. Let's play and level-up together! *wink*
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    Bug Reports
    Online Chat Support
    Troubleshooting
    Ticketing System
    AI Chatbot
    QA Testing
    Blockchain, NFT & Cryptocurrency
    Customer Support
    Database Management System
    Network Administration
    Windows Administration
    Email Support
    Tech & IT
    SQL
  • $8 hourly
    I have previous experience as a customer support representative. Throughout my career, I have dealt with customers. Working as Technical Support and Billing Customer Support for some of the best companies in the Philippines. - Knows Citrix, Cisco, Bomgar, Active Directory, Microsoft 365 and Etc. - Regular communication is important to me, so let’s keep in touch.
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    Help System
    Technical Support
    Customer Service
    Information Technology Strategy
  • $8 hourly
    Dedicated customer service, technical support, and IT services desk professional with 7 years experience in a fast-paced environment, seeking an opportunity in a team-oriented company. Adept at handling a wide range of contact methods while accurately documenting customer issues and providing first class service with every interaction.
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    Microsoft Active Directory
    Remote Connection Support
    Information Technology
    MacBook
    Windows Administration
    Microsoft Office
    Microsoft Windows
    Office 365
  • $11 hourly
    This marketing and communications specialist, and IT enthusiast intends to harness his knowledge, skills and talents to meet objectives; be productive, competent, and influential at work; in an environment that allows ambition and creativity to flourish; with a job that recognizes and rewards it.
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    Phone Support
    Hardware Troubleshooting
    Business Process Outsourcing IT Services
    BPO Call Center
    Social Media Marketing
    Content Writing
  • $6 hourly
    I am an experienced professional with a diverse skill set in administrative assistance and information technology. With a solid background in managing purchasing, sales, and invoices as an admin assistant, and later being promoted to an IT personnel role, I have gained valuable expertise in server maintenance, data entry, network security setup, and the effective utilization of Pitch Tree, QuickBooks, and MS Office Suite. What sets me apart is my strong work ethic, attention to detail, and the ability to prioritize tasks effectively. I am dedicated to delivering high-quality work within deadlines and continuously seek opportunities to enhance my skills and stay updated with the latest advancements in technology and administrative practices. With my combined experience as an administrative assistant and IT personnel, along with my proficiency in server maintenance, data entry, network security setup, Pitch Tree, QuickBooks, and MS Office Suite, I am confident in my ability to contribute to the success of [Company Name]. I am eager to bring my skills, dedication, and passion for technology to a team that values innovation, efficiency, and collaboration. -Soft skills: I am dedicated, hard-working, a fast learner, bright, Hard Skills: -✅CSR -✅Social Media Manager -✅Can do inbound and outbound call -📊Data Entry -✅Data Management -✅Lead Generation -✅Graphic Designing -✅Online Research -✅Data Processing Applications and Tools, websites I use: ⭐⭐⭐⭐⭐Google Sheets ⭐⭐⭐⭐⭐Google Docs ⭐⭐⭐Microsoft Excel ⭐⭐⭐Microsoft Word Zendesk, Hubspot, VoIP/Softphone - Avaya, SalesForce, Ring Central Adobe Photoshop, Adobe Illustrator, Canva, Paint Amazon, Shopify, eBay, Alibaba, Facebook, Instagram, Pinterest. Linkedin I have a great passion for work, work under pressure, and consistently meet deadlines. Some may say that I am strict towards work, but at the end of the day, people thank me for the exceptional work ethic that I possess. If my skills are fit for you, please get in touch with me.
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    English
    Online Chat Support
    Email Support
    System Configuration
    Bug Reports
    Master Data Management
    Technical Support
    Microsoft Office
  • $11 hourly
    Lead Technical SME IT Service Desk PERSONAL PROFILE: More than 10 years experience of technical customer relation on an IT and BPO Industry. Goal oriented and highly driven and an effective team player that has a high initiative to lead.
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    Printer
    Office 365
    Computing & Networking
    Microsoft Azure
    Customer Service
    Microsoft Active Directory
    Customer Relationship Management
  • $12 hourly
    Hi, I'm an IT guy who's been in the technical industry for about 9yrs. Been supporting customers for the last 6 years since 2009 from different ISPs to an antivirus company, cable tv, and a laptop manufacturer company. Handled different types of customers on the phone, learned almost perfectly how to deal with different types of people over the phone. Here are some of the skills I acquired through the years: - Highly Capable in setting up an internet connection Wi-Fi/LAN on PC, Mobile, and Gaming Consoles. - Highly Capable on assembling, maintaining, and installing hardware of computers and laptops. - Configuring network issues and setting up router and modem connections. - Very well experienced in connecting PCs and printers via shared network. - Installing and troubleshooting software such as drivers, MS Office, computer applications, and the tools we use today in pandemic. - Installing and troubleshooting hardware such as BSOD, PC not booting, updating BIOS, etc. - Highly experienced in virus removal from PC. - Knowledgeable with Salesforce. - Amateur in video editing through Premiere Pro. - High level of adaptability and quality customer service in technical support capable of handling high workloads. I have a goal-driven personality as I really love this job most specially, helping other people in making their lives easier using technology. Cheers, Pat
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    Microsoft Active Directory
    Managed Services
    Microsoft Azure
    Microsoft Office
    Office 365
    Customer Support Plugin
    Information Technology
    Product Installation Support
    End User Technical Support
    Technical Support
    Online Chat Support
    Tech & IT
  • $4 hourly
    PROFILE Computer Science graduate majoring in Social Computing with a background in programming and database management using JavaScript, C++, HTML, CSS, Python, and MySQL Experience working in an economic development agency as technical support as part of on-the-job training. Highly analytical, motivated, and skilled at solving technical problems. Can work well both independently and in a team. EXPERIENCE Bases Conversion and Development Authority (BCDA) IT Staff March-June 2023 Able to support all departments when it comes to technical reports. Manage and process office documents. Monitor the security using TrendMicro
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    Virtual Assistance
    Administrative Support
    Data Entry
    Technical Support
    Project Planning
    Project Management
    Management Skills
    Microsoft Project
  • $8 hourly
    CAREER OBJECTIVE Driven and enthusiastic beginner seeking to apply virtual assistant in a dynamic professional environment. Eager to learn, grow, and contribute effectively to the success of any employer that is willing to hire me.
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    Phone Support
    Email Communication
    Procure-to-Pay
    Customer Service Analytics
  • $5 hourly
    A meticulous professional with a strong passion for technology, keen to apply acquired skills and dedicated to pursuing new learning opportunities. - Knows simple and advance troubleshooting. - Knows Java, HTML, PHP, SQL. - Knowledgable in SAP.
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    IT Support
    Tech & IT
    Quality Assurance
  • $10 hourly
    PROFILE Obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.
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    IT Service Management
    Microsoft Azure
    Customer Service
    Technical Analysis
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