Hire the best Helpdesk Specialists in Marikina City, PH

Check out Helpdesk Specialists in Marikina City, PH with the skills you need for your next job.
  • $8 hourly
    I bring over 15 years of extensive experience in providing exceptional customer support across diverse channels, including phone, live chat, email, and social media. Throughout my career, I have consistently demonstrated top performance in numerous sales campaigns, earning a commendable reputation for excellence. I have had the privilege of contributing to the success of renowned organizations such as AT&T, TPG, Sandisk, Microsoft, and Vosker. My expertise lies in effectively merging customer service excellence with strong sales skills, ensuring both customer satisfaction and fostering business growth.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Technical Support
    Customer Satisfaction
    Email Communication
    Wireless Network Implementation
    Email Support
    Customer Support
    Online Chat Support
    Computer Network
    Internet of Things
    Customer Service
    Phone Support
    Hardware Troubleshooting
  • $5 hourly
    ROI CHRISTIAN JAVILLO SERVICE DESK ANALYST - I'm a service desk analyst who specializes in computer hardware/software and printers while giving the best customer experience possible. - I'm experienced in Active Directory, Azure Active Directory, Office 365 administration, MFA, Remote connection, ServiceNow, mapping network drives/printers, onboarding/offboarding accounts and assigning licenses. - I'm open to new things and always willing to learn
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Technical Support
    Microsoft Office
    Computer Hardware
    Office Administration
    Ticketing System
    Customer Service
    Server Administration
    LogMeIn Rescue
    Computer
    ServiceNow
    Microsoft Azure
    Microsoft Active Directory
    Office 365
  • $20 hourly
    I am a natural-born tech enthusiast and troubleshooter at heart, with a passion for tackling technical challenges. The prospect of joining your team in this industry excites me, as it aligns perfectly with my skill sets and offers an opportunity for professional growth in a field I am deeply passionate about. Moreover, I see it as a way to contribute to a larger scale by assisting others and enhancing my understanding of this field. My flexibility with work hours and my reputation as an enthusiastic team player make me a valuable asset. Here's a concise overview of my current skill set that I believe would be beneficial to your team: NOC - VoIP --Supported a range of customers, from small to enterprise-grade, across multiple states, providing VoIP solutions and premium support in both on-net and off-net environments. --Proficient in resolving VoIP routing issues on various telephony circuits such as MPLS, T1, DIA, and Flex, employing troubleshooting and break-fix strategies. --Skilled in tracing and isolating phone routing issues related to different VoIP protocols. Expertise in investigating telephony blocking on LAN and WAN, including network devices, switches, routers, firewalls, and port-related issues, with capabilities in setting up NAT and port forwarding on routers like Dreytek, Cisco, and Meraki. --Proficient in configuring SD-WAN, failover, WAN aggregation, and load balancing. On-premise Infrastructure and Cloud Support --Supported a range of accounts, spanning Basic, Mid-size, and Enterprise, with a focus on Microsoft O365 services, including activation, onboarding, email migration, and hybrid deployment planning. --Assisted clients in Microsoft Office Pro Plus software installation and administration of Exchange Online, Teams, and SharePoint Online services. --Provided break-fix support for service-related issues and supported MSP360 backup deployment. --Proficient in AWS and Azure VM support. Service Desk --In my 13 years of experience within a dynamic and high-volume service desk environment, I honed my skills in providing exceptional support and assistance to users. My responsibilities encompassed a broad spectrum of IT functions, primarily focusing on: Active Directory Management: --Proficient in managing and maintaining Active Directory, including user account management, group policies, and security permissions. Exchange Server Support: --Skilled in supporting and troubleshooting Exchange Server, handling mailbox management, email routing, and resolving connectivity issues. Application Support: --Extensive experience in diagnosing and resolving application-related queries, troubleshooting software issues, and providing guidance on application usage and functionality. Incident and Request Management: --Demonstrated expertise in managing incidents and service requests, ensuring timely resolution and adherence to defined SLAs, which significantly contributed to a streamlined and efficient service desk operation. Remote Assistance and Troubleshooting: --Adept at utilizing remote assistance tools to diagnose and troubleshoot technical issues, providing step-by-step guidance to end-users for issue resolution. Knowledge Base Creation and Maintenance: --Developed and maintained a comprehensive knowledge base, documenting solutions for common issues and best practices. This resource facilitated quick and effective issue resolution, benefiting both the team and end-users. Effective Communication and Customer Service: --Cultivated strong communication and customer service skills, ensuring clear, concise, and empathetic interactions with users. This approach fostered a positive service desk experience and enhanced overall customer satisfaction. Training and User Education: --Conducted training sessions and provided user education on IT tools, applications, and security protocols, empowering users to make the most of available technologies while adhering to best practices. My tenure in the service desk role has imbued me with adaptability, resilience, and a keen understanding of the critical role a service desk plays in maintaining operational efficiency and user satisfaction within an organization. I am eager to apply these skills and experiences in future endeavors, including contributing effectively within your esteemed organization.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Customer Support
    Ticketing System
    VoIP Administration
    ConnectWise Automate
    Mobile Device Management
    Shopify
    Windows Administration
    VoIP Software
    Technical Support
    Microsoft Exchange Server
    Office 365
    Microsoft Azure
  • $7 hourly
    They say DATA is the new sexy when it comes to decision making and I am great at providing context and making sure that that data is as easy to understand as it gets! Proving myself as a self-starter by finishing a course for Data Analysis (sponsored by Google and Coursera) and doing my best in understanding Python. If you don't have any data that needs to be analyzed I am also great at: -Customer Service -Technical Support -Web-designing (Wordpress)
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Insurance Verification
    Incident Management
    Administrative Support
    Customer Support
    Customer Service
    Customer Satisfaction
    Technical Support
    Email Communication
    WordPress Malware Removal
    Product Knowledge
    WordPress
    Email Support
    Real Estate
  • $15 hourly
    I am an IT professional with several years of experience in troubleshooting, multitasking and diagnostic skills used to effectively meet and exceed client expectations. Demonstrated outstanding customer service skills; documented troubleshooting procedures and talent for quickly learning regarding current information, procedures, and technologies.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    OpenVPN
    ScreenConnect
    ConnectWise Automate
    Managed Services
    Microsoft SharePoint Administration
    ServiceNow
    ITIL
    Incident Management
    Customer Service
    HCL Notes
    End User Technical Support
    Citrix Virtual Apps & Desktops
    Office 365
    Microsoft Active Directory
  • $30 hourly
    Logical, solution-focused IT professional with 17+ years of remarkable experience in providing comprehensive technical support to client and companies. Adept at leveraging superior analytical thinking skills to prioritize tasks, identify technical issues, and provide timely resolutions.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    FTP
    Microsoft Office
    Technical Support
    Data Analysis
    Problem Solving
    Leadership Skills
    Testing
    Integration Testing
    Training
    Unix
    Tech & IT
  • $3 hourly
    I'm helpdesk technician currently working in a company, handling tickets and requests related to Active Directory, Microsoft SCCM, Office 365 Admin and Exchange Admin related task. Tech Skills -Microsoft Windows Server -Remote assistance via RDP / mRemoteNG / SCCM -App to Device Deployment -User update via Active Directory -Migration from Google Workspace to Microsoft 365 and vice versa -Email Migration and Email Server setup
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    IT Sourcing
    Customer Service
    Google Workspace
    Microsoft Exchange Online
    Microsoft SCCM
    Office 365
    Microsoft Office
    Information Technology
    Microsoft Active Directory
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job (it’s free)

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a Helpdesk Specialist near Marikina City, on Upwork?

You can hire a Helpdesk Specialist near Marikina City, on Upwork in four simple steps:

  • Create a job post tailored to your Helpdesk Specialist project scope. We’ll walk you through the process step by step.
  • Browse top Helpdesk Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Helpdesk Specialist profiles and interview.
  • Hire the right Helpdesk Specialist for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Helpdesk Specialist?

Rates charged by Helpdesk Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Helpdesk Specialist near Marikina City, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance Helpdesk Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Helpdesk Specialist team you need to succeed.

Can I hire a Helpdesk Specialist near Marikina City, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Helpdesk Specialist proposals within 24 hours of posting a job description.