Hire the best Helpdesk Specialists in Santa Rosa, PH
Check out Helpdesk Specialists in Santa Rosa, PH with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (14 jobs)
I am Sarah, a tech-savvy Amazon and Walmart Virtual Assistant (VA), who introduces myself as a computer engineering professional with four years of experience in the BPO industry. I transitioned to remote work during the pandemic and have gained valuable insights from my clients about Amazon operations, including product research using tools like Helium 10, Keepa, and Jungle Scout, as well as inventory management using Eva and Inventory Lab. I am eager to learn what led me to part-time work as an Amazon VA, where I received comprehensive training in various aspects of Amazon Seller Central. I have developed skills in monitoring store health, optimizing product listings, providing customer service, and coordinating Amazon posts and lightning deals. I am also knowledgeable in managing Walmart stores. I am looking forward to the opportunity to contribute her skills and dedication to you!
Helpdesk
Prospect ListAmazon WebstoreEcommerceProduct ResearchSocial Media MarketingAmazon ListingData ScrapingCustomer SupportOnline Chat SupportAmazon FBAOnline ResearchProduct ListingsData Entry - $8 hourly
- 4.6/5
- (7 jobs)
𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙧𝙖𝙞𝙨𝙚 𝙩𝙝𝙚 𝙗𝙖𝙧 𝙞𝙣 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚? 🚀 🏆 Top Rated with 100% Job Success Score 💻 Detail Oriented, Quality Work and Versatile 🥇 The Customer Service PRO you need 𝙃𝙚𝙧𝙚'𝙨 𝙝𝙤𝙬 𝙄 𝙘𝙖𝙣 𝙖𝙨𝙨𝙞𝙨𝙩 𝙮𝙤𝙪 👇👇👇 ✨👩🏻💻𝙀𝙢𝙖𝙞𝙡 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 / 𝙇𝙞𝙫𝙚 𝙘𝙝𝙖𝙩 / 𝙄𝙣𝙗𝙤𝙪𝙣𝙙 𝙖𝙣𝙙 𝙤𝙪𝙩𝙗𝙤𝙪𝙣𝙙 𝙘𝙖𝙡𝙡𝙨 ✦ Email support specialist knowledgeable in live chat excellence and smooth inbound/outbound call handling. Utilizing 𝙕𝙚𝙣𝙙𝙚𝙨𝙠, 𝙇𝙞𝙫𝙚𝘾𝙝𝙖𝙩, 𝙈𝙚𝙡𝙡𝙬𝙤𝙤𝙙, 𝙁𝙧𝙚𝙨𝙝𝙙𝙚𝙨𝙠, and cutting-edge 𝘾𝙖𝙡𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙎𝙤𝙛𝙩𝙬𝙖𝙧𝙚 to deliver exceptional customer interactions. ☎️✔️𝘼𝙥𝙥𝙤𝙞𝙣𝙩𝙢𝙚𝙣𝙩 𝙨𝙚𝙩𝙩𝙚𝙧 ✦ Mastering the art of seamless scheduling, I bring efficiency to every appointment. With 𝘾𝙖𝙡𝙚𝙣𝙙𝙡𝙮, 𝙍𝙞𝙣𝙜 𝘾𝙚𝙣𝙩𝙧𝙖𝙡, 𝙖𝙣𝙙 𝙂𝙤𝙤𝙜𝙡𝙚 𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧, I ensure a smooth and organized booking experience for clients and collaborators. ✨👩🏻💼 𝙏𝙤𝙥 𝙉𝙤𝙩𝙘𝙝 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 ✦I elevate your efficiency with precision. I ensure seamless task management by utilizing 𝙂𝙤𝙤𝙜𝙡𝙚 𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧, 𝙈𝙞𝙘𝙧𝙤𝙨𝙤𝙛𝙩 𝙊𝙪𝙩𝙡𝙤𝙤𝙠, 𝘼𝙞𝙧𝙗𝙣𝙗, 𝙖𝙣𝙙 𝙂𝙤𝙤𝙜𝙡𝙚 𝙁𝙡𝙞𝙜𝙝𝙩𝙨. Additionally, I streamline communication through 𝙕𝙤𝙤𝙢, 𝘿𝙞𝙨𝙘𝙤𝙧𝙙, 𝙖𝙣𝙙 𝙒𝙝𝙖𝙩𝙨𝘼𝙥𝙥 for effective collaboration. 🙋🏻♂️🤝𝙍𝙚𝙘𝙧𝙪𝙞𝙩𝙢𝙚𝙣𝙩 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩 ✦As a Recruitment Tools Specialist, I leverage the power of 𝙄𝙣𝙙𝙚𝙚𝙙, 𝙇𝙞𝙣𝙠𝙚𝙙𝙄𝙣, 𝙐𝙥𝙬𝙤𝙧𝙠, 𝙖𝙣𝙙 𝙊𝙣𝙡𝙞𝙣𝙚 𝙅𝙤𝙗 𝙋𝙃 to curate top-tier talent. With proficiency in these platforms, I ensure a streamlined and effective recruitment process. 𝙏𝙤𝙡𝙙 𝙮𝙤𝙪 𝙄'𝙢 𝙩𝙝𝙚 🥇 𝙩𝙝𝙚 𝙥𝙚𝙧𝙨𝙤𝙣 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙 *𝙬𝙞𝙣𝙠* 𝙅𝙪𝙨𝙩 𝙨𝙚𝙣𝙙 𝙢𝙚 𝙖 𝙦𝙪𝙞𝙘𝙠 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙖𝙣𝙙 𝙬𝙚 𝙘𝙖𝙣 𝙝𝙤𝙥 𝙤𝙣 𝙖 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 ☎️ 𝙖𝙣𝙙 𝙙𝙞𝙨𝙘𝙪𝙨𝙨 𝙝𝙤𝙬 𝙬𝙚 𝙘𝙖𝙣 𝙩𝙖𝙠𝙚 𝙮𝙤𝙪𝙧 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙩𝙤 𝙩𝙝𝙚 𝙣𝙚𝙭𝙩 𝙡𝙚𝙫𝙚𝙡. 😊 💬 Get in touch with me today and collaborate 😊
Helpdesk
Product KnowledgeExecutive SupportTicketing SystemCustomer Relationship ManagementLive Chat SoftwareCustomer SatisfactionCommunication EtiquetteCustomer SupportCustomer ServiceOrder TrackingCRM SoftwareZendeskEmail SupportEmail Communication - $8 hourly
- 5.0/5
- (2 jobs)
15 years of combined customer service, sales, technical support experience. I am well versed with phone and email support. I am included as a top performer on my BPO career. -BPO Operations -Customer Service -Client and Project Management -Sales -CSAT -RMA -Voice/ Chat/ Email Support -Community Moderation
Helpdesk
Data EntryAdministrative SupportCustomer ServiceTechnical SupportCustomer SatisfactionCustomer Relationship ManagementBPO Call CenterOnline Chat SupportCall Center Management - $12 hourly
- 0.0/5
- (0 jobs)
I am involved with people and technology for the last 10 years. 5 years of which being a tech support specialist of some of the world's recognized brands such as Toshiba and Asus. Assisting end users on fixing tech over the phone, embracing the challenge to convey through a very limited medium, through voice, the instructions on how to get their gadgets to work again, on a variety of devices such as laptops, TV's, DVR, routers, as well as android phones and tablets, while providing excellent customer experience. Also ensures all records are accurate and relevant by documenting relevant details through the use of CRMs (Siebel, RightNow CX and ServiceNow). Today I am supporting employees of Citi through IBM as part of Request Fulfillment Team, which focuses on messaging and telephony. I ensure delivery of email access as well as telephone access on a timely manner, which is critical in performing the day to day tasks for new hires as well as catering to employee movement between APAC and EMEA regions, ensuring that their transition and daily communications are met. With an extensive knowledge on tools such as Office 365, Exchange Admin Center, Google Sheets, Docs and Drive, Avaya MultiSite Admin, Cisco Unified CM, Cisco Unity, Microsoft Exchange Management Console, Active Directory, Microsoft Exchange Shell. Performing duties such as creation of mailboxes, setting up restrictions such as IUO, inbound/outbound, online archives, Distribution List creation and maintenance (change primary/secondary owners, restoring DL memberships) as well as shared mailboxes creation and maintenance. With telephony, I am tasked to create new Cisco/Avaya extensions, depending on the phone system used, create call forwarding (external/internal), pickup groups, hunt groups, voicemails and enabling softphone features (Cisco Jabber and OneX Agent/Communicator).
Helpdesk
Oracle RightNowMicrosoft Active DirectoryMicrosoft Exchange ServerCisco CallManagerAvayaOracle SiebelEmail SupportServiceNowOnline Chat Support - $7 hourly
- 0.0/5
- (1 job)
A passionate IT Professional with over 8 years of working experience as Desktop Support. Extremely organized and can absolutely deliver the best work you are looking for. Skillful enough to work as virtual assistant, technical support and customer service representative. ❗❗ KEY COMPETENCIES ❗❗ ➣ Exemplary Customer Service & Troubleshooting Skills ➣ Excellent Communication Skills (oral and written) ➣ Active Directory ➣ Windows 7 / Windows 10 ➣ Mobile Device Management/ Microsoft Intune ➣ McAfee EPO ➣ Microsoft Exchange ➣ Microsoft Office 2010/ 365 ➣ RSA Authentication Manager ➣ Virtualization (VMware\Citrix) ➣ Basic Networking understanding (TCP/IP) ➣ ServiceNow ➣ Virtual Private Network
Helpdesk
TroubleshootingTechnical SupportCustomer ServiceMultitaskingMicrosoft OfficeVPNDesktop SupportMicrosoft Active DirectoryServiceNow - $5 hourly
- 0.0/5
- (0 jobs)
Dynamic and results-driven Operations Specialist with a proven track record in managing customer and seller inquiries within the E-commerce and BPO industries. Experienced in optimizing operations and delivering exceptional service, I bring a strong background in handling complex issues and enhancing customer satisfaction. My professional journey also includes valuable experience in the Airline Industry, where I honed my skills in customer relations, logistics, and operational efficiency. Adept at leveraging my expertise to support business objectives and drive process improvements, I am committed to contributing to organizational success through innovative solutions and exceptional operational management.
Helpdesk
Task CreationTraining & DevelopmentBusiness ManagementManagement SkillsVendor ManagementResolves ConflictTravelMicrosoft OfficeAmadeus CRSTask CoordinationTravel & Hospitality Want to browse more freelancers?
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