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Hire the best Helpdesk Specialists in Islamabad, PK

Check out Helpdesk Specialists in Islamabad, PK with the skills you need for your next job.
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  • $7 hourly
    • 5.0/5
    • (3 jobs)
    As a Medical Billing Expert/Customer Support Expert with superb capability in typing skills, paying great attention to details & follow the instructions carefully. I am a hardworking, fast learner, organized, dependable person with outstanding English communication skills. Finding work at Upwork is a challenging but rewarding experience. I have a US phone number, Skype/MagicJack/Vonage/8x8 to call & dedicated lease line for my clients. I have extensive experience in Medical Billing (over 11 years using various systems)/Customer Support and am a Certified HIPAA Professional. A friendly, loyal, and dedicated individual who has the ambition to succeed in any given environment. I am an avid and quick learner and am always up to a challenge, whatever the situation. I get along well with others, am self-motivated and work efficiently on my own, and seeking a Remote/PRN/Part-Time Position. Have Experience in US medical billing for Government Aided Hospitals, Clinics, Telemedicine and Hospitals 1. Managed Hospital Billing for providers and their Appointment Scheduler (www. nimble schedule), Charges & Pharmacy Department besides performing Demographics, Charges, Payments, Clearing House Rejections, &;Denials for NHSI California, Pharmacy and Dental Billing. 2. Manage Charges & Payment, Hospital/ Long Term Care/ Outpatient Billing for Providers and Denials for mental group California, Arizona, Michigan, Montana, Pennsylvania, Arkansas, New York Working for providers providing Telemedicine from different states. 3. Also Worked for clients doing Internal Medicine, Gastro, Physical Therapy. I have worked on a full RCM cycle in the last 17 years from the given below 1. Demographics Entry (a)Insurance Eligibility and verification of patient’s health benefits from insurance carrier’s website and through Phone. (b)Create appointments on scheduler while receiving patient calls 2.Patient Demographic Entry (Registration) 3. Charge Posting/Super Bill Review 4.Claim Submission (Primary & Secondary Insurance) 5. Payment Posting, EOB, and check search via websites and batches 6. Fixing Electronic Rejection Reports 7. Daily checking Clearinghouse reports 8. Basic coding 9. Authorization 10. Insurance Verification 11. Account Receivable (a)Accounts receivable analysis with corrective and preventive actions and decision making for Collections. (b)- Strong claims follow up on denials from insurances like Workers Comp, Medicare, Medicaid, BCBS Semi-Government, Managed care, and Commercial Insurances (Aetna, BCBS, Cigna, UHC, Oxford, etc...) 10. Patient Calling 11. Keep track of both electronic and paper claims and maintain End Reports and Financial reports for the client With work experience on the following PMS and EMR Software 1. Kareo 2. Eclinical Works 3. Mdsynergy 4. Next-Gen 5. Companion Practice Management 6. Medical Manager 7. Zirmed 8. AdvanceMD 9. GE Centricity 10. Office Ally 11. Medisoft 12. Healthfusion 13.TherapyNotes Clearing House: 1. Gatewayedi 2. Officially 3. Emdeon Office Specialties 1. General Practice 2. Asthma & Allergy 3. Endocrinology 4. Podiatry 5. Plastic Surgery 6. Cardiology 7. Internal Medicine 8. Pediatrics 9. Pain Management 10. Therapy (Physical, Occupational, Speech) 11. Institutional Billing 12. Home Health Billing Having Great experience in Client Collaboration Tools like 1. Gmail 2. Google Drive 3. Google Docs 4 Adobe PDF reader 5. Skype 6. Team Viewer, LogMeIn, Remote Desktop, GoToMyPC 7. GoToMeeting. 8. Skype 9. Dropbox 10. Splashtop Business Involved in Team Management with a focus on optimum utilization of available resources, compliance to delivery schedules & other SLA parameters, in addition to conducting training sessions and providing production reports to senior management based on requirements. Give the best I have to fulfil the task assigned. To continually grow, learn additional skills, and gain experience in this ever-evolving technology. I have also worked in US Trucking Industry with working for Big Industry Clients by giving them load tracking, getting them paid, calling Accounts Receivable, Working for Factoring Companies are just a few tasks worked independently.
    Featured Skill Helpdesk
    Virtual Assistance
    Insurance Claim Submission
    EMR Data Entry
    Scheduling
    Customer Service
    HIPAA
    General Transcription
    Electronic Medical Record
    ICD Coding
    Medical Mastermind Medical Billing Services
    Medical Billing & Coding
    Software
    Medical Records Software
    Data Entry
  • $5 hourly
    • 4.8/5
    • (3 jobs)
    Medical billing and Account Receiveable Representative. Can teleconservation with insurance reps for resolving the claims of complexed nature. Also having the MS-Office expertise. Can provide the insurance documentation according to the requirements of insurance.
    Featured Skill Helpdesk
    Data Entry
    Revenue Management
    Medical Billing & Coding
    Payment Processing
  • $30 hourly
    • 5.0/5
    • (27 jobs)
    🏆 Top rated plus talent on Upwork ✅ Delivered various Jira Software and Jira Service Management Projects ✅ Delivered 50+ projects delivered on other Platforms and Upwork ✅ Atlassian ACP-620 certified ✅ Delivered Customer Support, IT Onboarding, Idea Management and HR & Staffing solutions on Jira ✅ Digital transformation projects for various clients using Jira With over 4 years of experience managing Jira and other Atlassian products for a diverse client base, I can help you with anything related to Atlassian Jira/Jira Service Management, Confluence or Opsgenie Key highlights on Jira 1. Delivered a SAAS helpdesk for a Digital Telco. 2. Have delivered various Change Management, Release Management, Help Desk and Incident Management solutions on Jira 3. Delivered various project management projects and helped teams optimize their existing Jira suite. 3. ACP-620 certified: Have built and delivered numerous Jira Software solutions to agile teams working globally 4. Banking on my ITIL experience and knowledge, I have helped implement highly efficient service desks for teams globally on Jira Service Management
    Featured Skill Helpdesk
    Process Optimization
    Scrum
    IT Service Management
    Help Desk Software
    Automation
    Agile Project Management
    ITIL
    Jira
    Atlassian Confluence
  • $10 hourly
    • 5.0/5
    • (1 job)
    ✅ 5+ Years of Experience ✅ 500+ Projects Delivered to Private clients ✅ Install and Configure 200+ OS On Hetzner Dedicated ✅ Email Support, Discard, Jira Ticket System ✅Window Server, Linux Server, Troubleshooting ✅ CCNA, CCNP, FortiGate Firewall, ASA Firewall As a seasoned Network and Support Engineer with over 5 years of dedicated experience, I've been integral to the success of numerous enterprises, both large and small. My proficiency extends across a spectrum of networking technologies, including LAN/WAN configurations, routing protocols, and security implementations. From optimizing network performance to troubleshooting complex issues, I've consistently ensured seamless operations for my clients. Having collaborated with a diverse range of businesses, from multinational corporations to ambitious startups, I've honed my skills in providing comprehensive network solutions tailored to each client's unique requirements. Whether it's deploying robust infrastructure for Fortune 100 companies or implementing scalable network architectures for emerging ventures, I bring a wealth of expertise to every project. In my extensive career, I've had the privilege of working with renowned brands such as Cisco, Amazon, and Google, as well as innovative startups like TechCo and DataSphere. With a portfolio boasting successful deployments across various industries, including finance, healthcare, and e-commerce, I've earned a reputation for delivering results that exceed expectations. My commitment to excellence is unwavering, demonstrated by my track record of meeting deadlines without compromise. I understand the critical importance of uptime and reliability in today's interconnected world, and I strive to uphold these standards in every undertaking. Whether you require seamless network integration, proactive maintenance services, or strategic guidance to navigate evolving technological landscapes, I offer the expertise and dedication necessary to drive your project forward. Let's connect to explore how I can empower your business with tailored network solutions designed for success!
    Featured Skill Helpdesk
    FortiGate Firewall
    Microsoft Azure
    VMWare
    VirtualBox
    Windows Server
    Network Administration
    Cisco Certified Network Professional
    Cisco Certified Network Associate
  • $20 hourly
    • 4.7/5
    • (46 jobs)
    I have more than 10 years of Technical support experience (including online, over the phone and onsite support) and for the past 5 years, I have been using ConnectWise Manage/Control/Automate, AuthAnvil, BizDox, ITGlue, TeamViewer, ScreenConnect to manage and troubleshoot complex server issues (including IBM Power Systems, Storages, EMC Storages Backup Using NIM, Firewall, Active Directory, DNS, DHCP, Group Policy, Network Sharing and security, Exchange, Intermedia, Office 365, Backup and Antivirus management) and troubleshooting L1/L2/L3 client issues (including virus/malware, printers, software and hardware problems and system performance issues). I also have of experience in Hyper-V, VMWare and PowerVM products which includes Hyper-V replica and VMWare SRM and IBM Hypervisor I have done several migration projects which includes Exchange Server Migration, Windows Server Migration from physical to virtual environment, Local In-premise Exchange to Intermedia Cloud hosting exchange and Exchange Defender to McAfee Nuvotera Spam-Soap Migration. I also have 7 years of experience with IBM AIX related Porjects like migration of AIX from 6.1 to 7.1, LPM Migration, Storage migration using AIX LVM, Managing operations remotely for a client. I have more than 7 years of experience working with NOC/MSP where I give technical support Phone, Email and Chat support to my clients remotely. I have experience of working with several multinational companies like IBM, Nokia, Telenor and NSN. I have a friendly, professional demeanor and a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a Technical Support Specialist for Windows as well as your go-to guy for any additional projects you need assistance with.
    Featured Skill Helpdesk
    Group Policy
    VMware ESX Server
    Microsoft Hyper-V Server
    Mac OS X Administration
    Documentation
    Windows Administration
    Virtualization
    Technical Support
    Office 365
  • $30 hourly
    • 5.0/5
    • (550 jobs)
    Based on knowledge and experience gained over the last five years as Technical Support / IT Support, I have developed great expertise in many fields such as: Windows Server 2008R2/2012R2/2016/2019 Windows 7/8/10, Microsoft Exchange 2010/2013/2016/2019, Outlook 2010/2013/2016/2019, MCSA: Office 365 MCP: Microsoft Azure Single Sign-On (SSO) for Office 365 On-Premise Directory Synchronization with Azure Active Directory on Cloud (DirSync) Existing Office 365 (wave 14) Tenant Upgrade to Office 365 (wave 15) SSL Certificates Microsoft Exchange Hybrid Deployment On-Premise Mailboxes migration to Office 365 Cloud PST migration Virtualization environments: Hyper-V, VMware Workstation. Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Backup Exec, Symantec Netbackup, Symantec Enterprise vault MAC OS X Mac OS X Server Desktop and Technical support. Based on my friendly and communicative spirit, I am sure I can fulfill all your requirements and expectations.
    Featured Skill Helpdesk
    Desktop Application
    Microsoft Exchange Online
    Computer Maintenance
    Microsoft SharePoint Administration
    Windows Administration
    Google Workspace Administration
    Mac OS X Administration
    Migration
    System Administration
    Office 365
    Microsoft Azure
    Microsoft Exchange Server
  • $9 hourly
    • 4.9/5
    • (34 jobs)
    I am a highly skilled Remote IT Specialist with over [X] years of experience in IT support, system administration, cybersecurity, and cloud solutions. I specialize in providing remote IT solutions to businesses of all sizes, ensuring secure, efficient, and optimized IT infrastructure. My expertise spans troubleshooting, network security, cloud computing, and automation, helping businesses minimize downtime and maximize productivity. 💡 What I Can Do for You: -IT Support & Troubleshooting – Quick resolution for hardware, software, and connectivity issues -System Administration – Windows, Linux, macOS, server configurations, and optimizations -Network Setup & Security – Firewall configurations, VPNs, routers, switches, and access control -Cloud Computing – AWS, Azure, Google Cloud setup, optimization, and migration -Cybersecurity & Data Protection – Implementing security measures to prevent cyber threats and data breaches -Remote Desktop & Virtualization – Setting up and managing RDP, VMware, Citrix, and cloud workspaces -Backup & Disaster Recovery – Automated solutions to prevent data loss and ensure business continuity -IT Consultation & Strategy – Guiding businesses in IT infrastructure improvements and cost-saving solutions 🛠️ Technical Skills: 💻 Operating Systems: Windows Server (2012, 2016, 2019, 2022), Linux (Ubuntu, CentOS, Red Hat), macOS 🌐 Networking: Cisco, Fortinet, Palo Alto, pfSense, Ubiquiti, MikroTik ☁ Cloud & Virtualization: AWS, Azure, Google Cloud, VMware, Hyper-V 🔐 Cybersecurity: Firewall management, SIEM solutions, endpoint protection, compliance standards (ISO, GDPR, HIPAA) 📡 Remote Support Tools: AnyDesk, TeamViewer, RDP, SSH 📂 Database & Storage: SQL, MySQL, PostgreSQL, RAID, NAS, SAN 🛠 DevOps & Automation: Docker, Kubernetes, PowerShell, Bash, Python scripting 🚀 Why Choose Me? ✔ Remote-Friendly: I have extensive experience working with clients worldwide across different time zones. ✔ Fast Response & 24/7 Availability: I ensure minimal downtime with quick resolutions. ✔ Security First Approach: Your data and IT systems will be secure and compliant. ✔ Cost-Effective Solutions: I provide affordable IT services without compromising quality. ✔ Custom IT Solutions: Tailored strategies based on your unique business requirements.
    Featured Skill Helpdesk
    IT Consultation
    Remote IT Management
    Technical Support
    IT Support
    Urdu
    English to Urdu Translation
    Urdu to English Translation
    Data Mining
    Data Scraping
    Hindi to English Translation
    Hindi
    Data Entry
    Microsoft Excel
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    A Highly motivated and results-driven professional with over 15 years’ experience in IT Operations, Service Desk, NOC, Office 365 Support and Cloud Computing. Strategic and innovative individual who thrives on challenge and the opportunity to excel and deliver. Technically sophisticated IT professional with strong experience in technical and NOC support services providing to customers. A well organized, highly enthusiastic and committed person who is comfortable working in a multi-tasking environment. Below is the Summary of knowledge and skills: • Microsoft Office 365 Support Project Management SOW MSA Creation Technical documentation • Help desk Management • Network Monitoring • Cisco IP Phones and Call Manager • Active Directory • Exchange Online • VMware Administration • Network Operation Center Tools: • VMware vSphere ESXi • FireScope Monitoring Tool • Zabbix Monitoring Tool • Cisco Unified Operation Manager (CUOM) • Quest vWorkspace • InfoVista Monitoring and Reporting Tool. • Cisco VOSS/CUCDM • Cisco Unified Communications Manager (CUCM) • LANDesk Ticketing System • Service-Now Incident Management System
    Featured Skill Helpdesk
    Office 365
    Network Monitoring
    Microsoft Active Directory
    Azure App Service
    Cisco UCS
    ServiceNow
    VMware Administration
    Cisco CallManager
    Microsoft Exchange Online
  • $25 hourly
    • 4.7/5
    • (19 jobs)
    Dedicated Support professional offering versatile technical skills and proficiency in top of the line softwares available over the internet. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
    Featured Skill Helpdesk
    HTML
    Time Management
    Desktop Support
    Product Knowledge
    Customer Support
    Ticketing System
    Technical Support
    Desktop Application
    Communication Etiquette
    Zendesk
    Freshdesk
  • $7 hourly
    • 5.0/5
    • (1 job)
    I am vastly experienced customer support representative with over 6 years’ experience, I can handle all inquiries, feedback, complaints that your customers may have relating to your business or organization. I will respond to all relevant emails, live chat requests and any other way in which your customers communicate with you and your business. My previous experiences and strengths include: 3 years banking experience as Customer Relationship Manager. 1 Year in Canadian Company as Customer Sales Representative. 1 Year Customer support representative in a USA based company. 1 Year as Customer Support Representative/Content moderator in U.K based company. *Provided Customer related escalations handled professionally via Email, Live Chat, and Social Media (e.g. Facebook, Instagram, etc.) Platforms: Zendesk Freshdesk Outlook Facebook Instagram Slack And many more. If you are looking for a solution-oriented, extremely motivated, highly resourceful, attentive to details and professional Customer Service Representative, you have found the right person here! I’m the one you need since my highest priority is solving all types of inquiries and helping your customers get the utmost satisfaction from your brand/organization/company.
    Featured Skill Helpdesk
    HubSpot
    Customer Support
    Data Entry
    Administrative Support
    Customer Service
    Zendesk
    Email Support
  • $20 hourly
    • 4.8/5
    • (2 jobs)
    I am a qualified IT Professional having more than (10) years of diversified experience with demonstrated success implementing strategic IT initiatives that improve business functionality with positive impacts on the bottom line. Skilled Network Engineer with proven ability to lead and motivate organization employees to maximize productivity. I lead and work in concert with diverse groups effectively windows server 2003, 2008, 2012, Active directory DC, files & print server, clustering, WLAN, DHCP, DNS, NLB, IFM, RODC, ADC, PADC GPO, Wins, Sites & services, site replication, Bridging, Merging different domains, WDS, Hyper-V, DFS, FSRM, IIS, DiskManagement, VPN, IPSEC, NAP, Server backup & Recovery, RARS, share and ... more NTFS permissions, IPv4, IPv6, RDS, monitoring systems and servers, application management, system backup and restore, policies, server core installation, and administration, Trust relations. Microsoft Certified Solutions Expert: Private Cloud MCSA on Windows Server 2012 Microsoft Certified IT Professional Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator: Messaging MCP - || Specialties|| Windows Server 2012 R2, 2012,2016. 2019. 2008 R2, 2008, 2003 SBS 2011, 2008, 2003 Exchange Server 2013, 2010, 2007, 2003 Hyper-V 2012 R2 Cisco Routers, Switches TMG 2010, Sonicwall, Pfsense Firewall, Sophos XG || Managed Service Provider|| Hosted Exchange, Office 365 AntiSpam, Barracuda Antispam Labtech, ConnectWise, Kaseya Ahsay Backup, Symantec BackupExec, Shadow Protect Remote Support, LogMeIn, Team Viewer Sonicwall, Sophos, FortiGate Firewalls
    Featured Skill Helpdesk
    VPN
    Windows Administration
    Microsoft Hyper-V Server
    VMware ESX Server
    Firewall
    Sophos Sophos UTM
    Network Security
    Ad Server
    Technical Support
    Office 365
    Microsoft Exchange Server
    System Administration
    Windows Server
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Hi there! I am a highly skilled and reliable Virtual Assistant with 6 years of experience providing administrative support, lead verification, and project management services. I hold a Bachelor's in Sociology and a Master's in Mass Communication, which has equipped me with strong communication and organizational skills essential for managing business operations effectively. Here are some of the services I offer: - Email and calendar management - Lead verification, and lead outreach - Data entry, data organization, and analysis - Project management and task tracking (Trello, Asana, ClickUp) - Scheduling meetings and travel arrangements - Social media management and content scheduling - Customer support and communication - Research and report creation I am proficient in tools such as Mail, Slack, Helpdesk, LinkedIn, and Google Meet, ensuring seamless communication and task management. Whether you need help with administrative tasks, lead management, or customer service, I’m here to support you with efficiency and attention to detail. Let’s work together to make your business run smoother and more efficiently. I look forward to helping you reach your goals!
    Featured Skill Helpdesk
    Administrative Support
    Google
    LinkedIn
    Slack
    Customer Relationship Management
    Google Workspace
    Microsoft Office
    Project Management
    Office Administration
    Virtual Assistance
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Experienced Customer Service Specialist with a solid background in taxi operations, dispatch management, and client support. Proven ability to grow through the ranks—from Call Taker to Main Controller and Operations Manager—thanks to strong dedication, operational excellence, and leadership. Skilled in customer communication, driver coordination, billing, and running smooth, independent operations across the UK. Committed to delivering high-quality service and continuous improvement in fast-paced environments.
    Featured Skill Helpdesk
    Business Process Outsourcing
    Data Entry
    B2C Marketing
    Email Support
    Customer Support
    VoIP Software
    Outbound Call
    CRM Software
    Inbound Inquiry
    Telephone System
    Booking Management System
    Slack
    Customer Service
  • $30 hourly
    • 0.0/5
    • (1 job)
    With over 9 years of professional experience in the dynamic realm of cyber security and digital forensics, I bring expertise honed through extensive academic training and a robust track record in safeguarding digital landscapes. My dedication to this field is underscored by a master's degree in Information Security, bolstered by multiple certifications including CHFI, ACE, MCSE, CC, MCP, and other distinguished IT credentials.
    Featured Skill Helpdesk
    Graphic Design
    Cyber Threat Intelligence
    Cybersecurity Management
    Digital Forensics
    Computer Engineering
    Desktop Support
    Microsoft Office
    Network Administration
    Microsoft Server
    System Administration
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