Hire the best Helpdesk Specialists in Karachi, PK

Check out Helpdesk Specialists in Karachi, PK with the skills you need for your next job.
  • $12 hourly
    Zendesk💬, Shopify🛍️, Gorgias🤖, Amazon Cloud Services☁️, Slack💬, ManyChat🔗, Salesforce📊, Zoho📇, WordPress🌐, Freshdesk📞, Intercom💬, HubSpot📈, Zapier🔄, Jira📝, Office365📁, ClickUp📋, Outlook📧, HTML💻, CSS🎨, Java☕, Networking🌐, SQL🔍 My name is Aleeza, and I bring over 5 years of professional experience in various platforms and tools. With over 200 completed projects, I aim to deliver top-notch quality and satisfaction on every project. I specialize in eCommerce management, billing and dispute resolution, and proficient customer communication. My skill set includes developing policies, handling VAT/tax concerns, and offering subscription management. Moreover, I have hands-on expertise in blockchain and cryptocurrency support, excelling in chat, phone, and email support roles. My goal is to ensure thorough, clear communication and exceptional outcomes. 💬 Zendesk: Customer service platform for managing support tickets and client communication. 🛍️ Shopify: E-commerce platform for setting up online stores, handling orders, and managing products. 🤖 Gorgias: Helpdesk software focused on eCommerce support and automation for customer interactions. ☁️ Amazon Cloud Services: Cloud computing services to manage storage, databases, and other cloud functionalities. 💬 Slack: Messaging platform for team communication to streamline workplace collaboration. 🔗 ManyChat: Chatbot software for automating messages and enhancing customer interactions. 📊 Salesforce: Customer Relationship Management (CRM) platform to manage client relations and data. 📇 Zoho: Suite of online productivity tools and SaaS applications to manage various business tasks. 🌐 WordPress: Web platform to create and manage websites and blogs. 📞 Freshdesk: Helpdesk software to deliver customer support via phone, chat, and email. 💬 Intercom: Customer messaging platform for businesses to communicate with clients. 📈 HubSpot: Inbound marketing and sales software to help companies grow and manage customer relationships. 🔄 Zapier: Integration tool to automate workflows between various applications. 📝 Jira: Project management software to track issues and manage agile development. 📁 Office365: Suite of productivity software including Word, Excel, PowerPoint, and other tools. 📋 ClickUp: Project management tool to organize tasks, track projects, and manage workflows 📧 Outlook: Email management and calendar software for business communication. 💻 HTML: Markup language for creating and structuring content on the web. 🎨 CSS: Styling language for designing web page layouts and formatting. ☕ Java: Programming language for developing various types of applications. 🌐 Networking: Setup and management of computer networks to ensure smooth communication and data transfer. 🔍 SQL: Database management language for querying and manipulating databases.
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    Customer Experience
    Technical Support
    Zendesk
    Ecommerce Support
    Freshworks CRM
    Freshdesk
    SaaS
    Zoho CRM
    Shopify
    Customer Satisfaction
    Technical Analysis
    Jira
    Customer Support
    Amazon
  • $10 hourly
    I have worked as a social media manager and virtual assistant for over three years. I'm PMP certified, and my license can be verified as well. I have worked with clients in various real estate management, healthcare, and e-commerce. I handled all administrative tasks such as calendar management and financial reporting and oversaw and trained a team of virtual assistants. In addition to it, I have also done social media management for my clients. I have also worked as an e-commerce VA and established a Shopify store for my client. I managed the client's e-commerce, doing listings and product research. I am familiar with various tools such as Microsoft Office, Google Suite, Shopify, Buffer, Trello, Slack, Canva, Mailchimp, Hubspot, Nookal, PowerDiary, Zoho, TextMagic, Asana, Active Campaign, Calendly, Monday.com, and more.
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    Asana
    Jira
    YouTube Video
    Slack
    Amazon Web Services
    Shopify
    Video Editing
    Facebook
    LinkedIn
    Facebook Ads Manager
    Instagram
    Twitter/X
  • $6 hourly
    As a Customer Service Specialist and Virtual Assistant, I specialize in providing top-notch Email and Chat Support. With a strong commitment to delivering excellent customer experiences, I'm here to assist with your communication needs and help your business thrive.
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    Phone Support
    HubSpot
    Email Support
    Lead Generation
    Ecommerce Order Fulfillment
    Customer Support
    CRM Development
    Order Processing
    Customer Service
    Time Management
    Shopify
    Microsoft Excel
    Scheduling
    Data Entry
  • $15 hourly
    I am a highly motivated and experienced IT Technical Support Specialist with 2 years of experience in the IT industry. I have a wide range of technical skills and knowledge on computers, servers, networks, and telecoms. I am also proficient in using a variety of ticketing systems, chat tools, remote tools, and email management software. I am a strong problem-solver and I can quickly identify and resolve issues. I am also a team player and I can work effectively with others to achieve common goals. I am confident that I can provide you with the high-quality IT support that you need. I am available to work on a full-time or part-time basis, and I am willing to travel. SKILLS: ✔Computers: Hardware, software, troubleshooting, and repair ✔Servers: Installation, configuration, and maintenance ✔Telecoms: Installation, configuration, and troubleshooting ✔Ticketing systems: SolarWinds, ServiceNow, CRM and Zendesk. ✔Chat tools: Facebook messenger, Teams, Slack, Ring central, Fuze, Trello, Discord, Zoom ✔Remote tools: Citrix Gotoassist, TeamViewer, Anydesk, and more. ✔Email management: Microsoft Outlook, Gmail, Yahoo Mail ✔Project management: Microsoft Project, and Trello ✔MS Application: Microsoft Excel, Office (Word, Excel, PowerPoint), Outlook, OneNote ✔Internet research: Google Search, Bing, Yahoo ✔Knowledge base: Creation and maintenance ✔Standard Operating Procedure SOP and Quality Assurance: Creation and maintenance ✔Admin Assistance | Tech Support | Customer Service Tools: Microsoft Excel, Office (Word, Excel, PowerPoint), Google Suite (Sheets, Docs, Forms), PDF, and Office 365, Google Drive, Dropbox, OneDrive EXPERIENCE: ✔IT Technical Support Specialist ✔Provided technical support to employees on a variety of computer, server, network, and telecoms issues ✔Resolved issues quickly and efficiently ✔Worked effectively with other IT staff to maintain and improve the IT infrastructure ✔Successfully completed all projects on time and within budget WHY HIRE ME? ✔I am a skilled and experienced IT Technical Support Specialist with a proven track record of success. ✔I am able to quickly identify and resolve issues. ✔I am a team player and I am able to work effectively with others to achieve common goals. ✔I am available to work on a full-time or part-time basis, and I am willing to travel. CONTACT ME: Please feel free to message me at any moment to discuss your forthcoming projects or to request a project consultation. I look forward to hearing from you!
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    Issue Tracking System
    Email Deliverability
    Cloud Security
    Virtual Desktop Infrastructure
    Virtual Assistance
    Office 365
    Microsoft Azure Administration
    System Administration
    Phone Communication
    IT Support
    Technical Support
    Tech & IT
  • $15 hourly
    Hello! I'm Roman, a seasoned IT Support Specialist with over 6 years of experience in providing top-notch technical support and solutions. My expertise lies in diagnosing, troubleshooting, and resolving a wide range of technical issues, ensuring seamless and efficient operations for businesses and individuals.
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    Email Support
    Web Hosting
    DevOps Engineering
    Custom Web Design
    WordPress Development
    Web Development
    Windows Administration
    VoIP
    Technical Support
    IT Support
  • $15 hourly
    With more than 15 years of experience in providing technical support to different clients and organizations, from PC to Mac and Android to IOS. I satisfy my clients with my dedication to work and get the job done. Sometimes my repeating clients come up with complex problems, on which I research and provide acceptable solution to the problem. I can help you with the following: ✅ Remote Troubleshooting: By accessing your computer remotely I can fix your Windows / Mac as well as software problems (Installation of applications, resolve email issues, antivirus etc.) and help setting up other products such as printers, scanners, projectors, external display and conference room equipment etc. ✅ Remote Assistance: I can help you over phone, chat or email to fix your computer or network and provide assistance related to iOS and Android etc. ✅ Projects: I can help you in computer related projects such as computer backup, setup shared network storage, smart devices and home theater related queries. I accept complex problems as challenge and feel happy to provide solution, of course there is nothing more important than a smiling face. I am available for any time zone and open for contract. Let's get started!
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    Android
    iOS
    macOS
    Home Theater System
    Phone Support
    TeamViewer
    Smart TV
    AnyDesk Software
    Hardware Troubleshooting
    Internet of Things
    Microsoft Windows
    Troubleshooting
  • $10 hourly
    Hi, My name is Khurram Jawaid and I'm a Virtual Support Assistant. I'm passionate about my work and I'm always looking for new challenges. I have professional experience and strong work ethic. You can consider me as team player and willing to go the extra mile. Here are some Skills: ✅ IT Service Management ✅ Information Security ✅ Network Analysis ✅ Customer Support ✅ Virtual Assistance ✅ Helpdesk ✅ App Development ✅ Windows Forms ✅ Microsoft Office ✅ Microsoft Excel ✅ Microsoft Visual Studio ✅ SQL Server Integration Services ✅ GitHub ✅ Graphic Design ✅ Adobe Photoshop ✅ Logo Creation ✅ Branding ✅ Business Card design ✅ Brochure/Flyer/Poster/Banner Design ✅ Business Presentation ✅ Image editing and Image Retouching ✅ Facebook & Other Social Media Profile & Cover Page Design ✅ Packaging Design/ Magazine Design I'm highly motivated and results-oriented individual and always looking for ways to improve my skills and knowledge, If you're looking for a professional, I'm the person for you. Please contact me today to discuss your project. Thank you for your time.
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    Microsoft Excel
    Microsoft Visual Studio
    Data Analytics & Visualization Software
    Web Analytics Software
    Windows Administration
    SAP Crystal Reports
    Database Management System
    Software Design
    Graphic Design
    Information Technology
    Virtual Assistance
    Microsoft Office
  • $10 hourly
    As an experienced IT Support Technician, I provide top-notch technical support to individuals and organizations, ensuring seamless operation of computer systems, networks, and peripherals. With a strong background in troubleshooting, problem-solving, and customer service, I excel in resolving technical issues efficiently and effectively.
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    Problem Solving
    Microsoft Office
    Customer Service
    Network Administration
    IT Support
    Microsoft Windows
  • $10 hourly
    Results-oriented System Administrator with a Bachelor of Science in Computer Science and 7 years of experience. Possess a comprehensive skillset to optimize your IT infrastructure. Proven ability to manage large user environments (1000+) across on-premises infrastructure and Hyper-V deployments. Extensive experience configuring Windows Servers, NAS devices, and leading IT support teams to ensure exceptional user experience. Expertise Technical Skills: Specialize in hardware and software troubleshooting, operating system installations and upgrades (Windows 11, Mac OS), data backup and recovery, and application support (MS Office, Outlook). Proficient in virus, spyware, and malware removal. Problem-Solving: Adept at diagnosing and resolving a wide range of IT issues, including boot-up problems, blue screens of death (BSOD), email issues, slow computer performance, browser problems, and more. Communication and Support: Provide exceptional customer service through email, live chat, phone support, and ticketing systems.
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    Virtual Machine
    Cloud Computing
    IT Management
    Remote IT Management
    IT Support
    ISO 27001
    PRTG
    Zabbix
    Network Monitoring
    Microsoft Hyper-V Server
    Microsoft Active Directory
    Microsoft Windows
    Troubleshooting
    Windows Server
  • $5 hourly
    I’m a data enthusiast with a passion for Excel wizardry! Whether it’s cleaning messy datasets, crunching numbers, or creating insightful visualizations, I thrive on turning raw data into actionable insights. 📊 Skills: Data Wrangler: I tame unruly spreadsheets, ensuring data consistency and accuracy. Formula Maestro: From VLOOKUP to SUMIFS, I wield Excel functions like a pro. Pivot Picasso: Pivot tables My canvas! I create dynamic summaries and uncover hidden patterns. Chart Whisperer: Bar charts, line graphs, pie charts—I make data sing! 🚀 Mission: To empower businesses and individuals by transforming data chaos into clarity. Let’s Excel together!
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    Data Cleaning
    Online Help
    Information Technology
    Microsoft Excel
    Filters
    Excel Formula
    Microsoft Excel PowerPivot
    Document Conversion
    Data Entry
    Visual Basic for Applications
    Spreadsheet Macros
    Excel Macros
    Data Analytics
    Automation
  • $3 hourly
    EXPERTISE Communication Skills Receptionist Duties Resolving Issues Phone Etiquette Multi Task
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    Sales & Marketing
    Customer Satisfaction
    Customer Care
    Help System
    Front
    Front Desk
    Customer Service
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