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Hire the best Helpdesk Specialists in Lahore, PK

Check out Helpdesk Specialists in Lahore, PK with the skills you need for your next job.
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  • $10 hourly
    • 5.0/5
    • (4 jobs)
    🌟 𝗨𝗻𝗹𝗼𝗰𝗸 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗼𝘁𝗲𝗻𝘁𝗶𝗮𝗹 𝘄𝗶𝘁𝗵 𝗮 𝗩𝗲𝗿𝘀𝗮𝘁𝗶𝗹𝗲 𝗘𝘅𝗽𝗲𝗿𝘁 𝗶𝗻 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻, 𝗦𝗮𝗹𝗲𝘀, 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴, 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 🌟 Hello! 👋 I'm 𝗠𝘂𝗵𝗮𝗺𝗮𝗱 𝗔𝗯𝗱𝘂𝗹𝗹𝗮𝗵 𝗬, a dynamic and results-oriented professional with over 7 years of experience in driving business growth through expert Lead Generation, Sales, Marketing, Business Development, and Customer Service. I’m here to be the powerhouse behind your success! 💪 𝗪𝗵𝗮𝘁 𝗜 𝗢𝗳𝗳𝗲𝗿: 🎯 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐆𝐞𝐧𝐢𝐮𝐬: I specialize in finding and nurturing high-quality leads that are primed to convert. My tailored strategies ensure that your sales pipeline is always filled with potential clients ready to do business. 📞 𝐓𝐞𝐥𝐞𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 & 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐌𝐚𝐞𝐬𝐭𝐫𝐨: Whether it’s making impactful calls or crafting compelling online campaigns, I’ve got the skills to engage your audience. From cold calling to SEO and social media marketing, I create connections that lead to conversions. 🚀 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐏𝐫𝐨: I’m all about growth. I’ll help you identify new opportunities, develop strategies to enter new markets, and optimize your business operations for maximum efficiency and profitability. 🛠️ 𝐒𝐚𝐥𝐞𝐬 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭: Turning leads into customers is my forte. I work with you to develop sales strategies that close deals faster and boost your bottom line. 💬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐂𝐡𝐚𝐦𝐩𝐢𝐨𝐧: Exceptional customer service is key to retaining clients. I ensure your customers are not just satisfied, but delighted. Fostering long-term loyalty and repeat business. 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? ✅ 𝐏𝐫𝐨𝐯𝐞𝐧 𝐒𝐮𝐜𝐜𝐞𝐬𝐬: I have a track record of helping businesses like yours thrive, delivering measurable results that speak for themselves. ✅ 𝐇𝐨𝐥𝐢𝐬𝐭𝐢𝐜 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: My expertise spans across lead generation, marketing, sales, and customer service, giving you a comprehensive solution to your business needs. ✅ 𝐂𝐥𝐢𝐞𝐧𝐭-𝐂𝐞𝐧𝐭𝐫𝐢𝐜: Your goals are my priority. I’m committed to understanding your unique needs and providing personalized solutions that align with your vision. ✅ 𝐑𝐞𝐬𝐮𝐥𝐭𝐬-𝐃𝐫𝐢𝐯𝐞𝐧: I’m not just about ideas. I’m about action. I focus on delivering tangible results that drive growth and ensure your business reaches its full potential. Let’s work together to take your business to the next level! 🌟 Reach out today, and let’s create a strategy that brings your vision to life.
    Featured Skill Helpdesk
    Telemarketing
    Sales
    Internet Truckstop ITS Dispatch
    Refund Processing
    Ecommerce Order Fulfillment
    Phone Support
    Ecommerce Support
    Shopify
    Inbound Marketing
    Online Chat Support
    Customer Support
    Email Support
    Customer Service
    Customer Support Plugin
  • $15 hourly
    • 5.0/5
    • (4 jobs)
    Hi! I'm Ali, an experienced IT Consultant with 5 years in the field. With a solid background in Client Success Consulting, Quality Assurance (QA), Partnership Management, Operations, and Product Management, I bring a comprehensive skill set to every project. 𝙆𝙚𝙮 𝙍𝙚𝙨𝙪𝙢𝙚 𝙃𝙞𝙜𝙝𝙡𝙞𝙜𝙝𝙩𝙨: 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 𝘾𝙤𝙣𝙨𝙪𝙡𝙩𝙖𝙣𝙩 - 𝘾𝙡𝙞𝙚𝙣𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: Successfully managed and supported over 30 major clients, delivering exceptional service and support in both corporate and eCommerce environments. 𝙋𝙖𝙧𝙩𝙣𝙚𝙧𝙨𝙝𝙞𝙥 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 : Led strategic product partnerships for a USA-based software services company. Oversaw all stages from product training and Quality Assurance (QA) to launch and long-term partner success. 𝙌𝘼 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙈𝙖𝙣𝙖𝙜𝙚𝙧: I’ve improved system performance by 20% and reduced downtime by 25% through effective management and process optimization. My experience in the industry has honed my skills in ensuring smooth and efficient operations. 𝙑𝙚𝙣𝙙𝙤𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: I excel in managing vendor relationships and optimizing inventory systems. My approach focuses on enhancing efficiency, cutting costs, and maintaining seamless operations. Let’s Connect! I’m excited about the opportunity to contribute to your project and help you achieve your objectives. Feel free to reach out to discuss how my skills and experience align with your needs.
    Featured Skill Helpdesk
    Vendor Management
    Program Management
    QA Testing
    Project Management
    Inventory Management
    Partnership Development
    IT Support
    Customer Relationship Management
    Management Consulting
    Customer Service
  • $50 hourly
    • 4.6/5
    • (51 jobs)
    👋 Greetings! I'm Hafsa Jamshed, your VMware Exsi | Windows Server Administrator | Intune | Azure | Hyper-V | Microsoft Partner | Google Workspace | Microsoft 365 Migration Expert here to assist you 24/7. I am a ☑️ Top-Rated freelancer with over ☑️ 18,600 hours logged and a perfect ☑️ 100% Job Success Score. With 18 years of extensive experience managing and optimizing IT infrastructures, I have worked as a Principal Senior Consultant, Microsoft 365 & Cloud Support Engineer, VMware System Administrator, and more for various Managed Services Providers (MSP) worldwide. 📞 Let’s set up a free 30-minute consultation 💬 to discuss📅 You could hire someone else for a lower rate who takes 5x as long to do the job right. You could also hire me, sit back, relax, and let an expert implement your solution exactly as needed. Please think of me as your cloud solutions Advil. I reliably relieve headaches instead of causing them. 🌟 Why Choose Me? 🔹 Proven Track Record: Successfully migrated hundreds of clients' on-prem emails and data to the cloud (Office 365, Google Workspace, etc.) with a 100% on-time delivery rate. 🔹 Expertise: Extensive experience in Microsoft technologies, VMware, Intune, and Office 365. 🔹 Customer Service: Excellent customer service skills backed by industry certifications. 🌟 Certifications: 1️⃣ Microsoft Azure Infrastructure Solutions 2️⃣ MCSA – Office 365 3️⃣ MCP – Windows 4️⃣ Server Virtualization with Windows Server Hyper-V and Systems Center Specialist 💼 Key Services: 📌Helpdesk /NOC /Tech /IT Support Services (RMM Tools): 🔹 Providing managed IT Services to ensure continuous monitoring and proactive management 🔹 Offering 24/7 support to quickly address any issues that arise 🔹 Pulseway, Datto RMM (CenterStage), Ninja One RMM, Splashtop Business, Screen Connect, Labtech, LogMeIn, LogMeIn Rescue, Team Viewer, Any Desk etc. 🔹 Jira, Autotask, ConnectWise, etc. 📌 Microsoft Windows Server Support Services: 🔹 Windows Servers (2k-2k25), SBS (2k3-2k11) & Essentials Servers (2k12-2k22 Installation, Configurations & administrations, etc. 🔹Domain Controller Migration from Old Windows Server Versions (2003, 2008, 2012, 2016) to New Windows Server (2019, 2022, 2025) with FSMO Roles, Group Policies, and File Services, maintaining the same NTFS and Sharing Policies, etc. 🔹Active Directory (AD), AD Sites, Trust, DNS, Group Policies, DHCP, Print Services, Roaming Profiles, Redirected Folders, File Services, SSL Certificates, IIS, WSUS, etc. 🔹Remote Desktop Services (RDS), Terminal Services, Routing and Remote Access (RRAS) VPN (PPTP, L2TP, SSTP), etc. 🔹Failover Cluster, Load Balancing (LB), etc. 📌 Modern Workspace Services (M365 & Google Workspace): 🔹 Emails and Data Migration from Google Workspace (G-Suite) to M365 & Vice Versa, On-premises Exchange Servers, Hosted Exchange, etc. 🔹Migrate mailboxes to Office 365 using the following Microsoft methods: Cutover, IMAP, Hybrid Migration, PST Migration, and Migration using third-party tools like Bititan (Migration Wiz), etc. Single Sign-on (SSO) Configurations, MFA Authentications, Conditional Access, etc. 🔹 Setting up One Drive for Business, SharePoint Online in Office 365, Creating Team Sites, Communication Sites, Library and Lists with SharePoint Online, Managing permissions in SharePoint Online, etc. 🔹 SharePoint Team Site creation with Document Library and Data Migration from On-Premises Network Shares or SharePoint Server, etc. 🔹 Setting up Microsoft Teams, Phone Systems, etc. 🔹 Configure DNS records, such as MX, SPF, DKIM, and DMARC, for improved email deliverability, etc. 📌 Microsoft Exchange Server Support Services: 🔹 Exchange Server (2k3-2k19) deployment & administrations etc. 🔹 HA & DAG Configurations, CAS Arrays, Mailbox Migrations, Hybrid deployment with Office 365, etc. 🔹 3rd Party Spam Filters: Spamhero, MessageLabs and Smtp2go, etc. configurations & administration. 📌 Cloud Support Services (Azure, AWS): 🔹 Directory Synchronization using Azure AD Connect, Entra ID, SSO with On-Premises Windows Servers, etc. 🔹 Azure Resource groups, Virtual Networks, Storage and Virtual Machines configurations, Monitoring, etc. 🔹 Entra ID integration with 3rd party tools like Yubikey, DUO Security, LastPass, etc. 📌 Virtualization Supports Services (Hypver-V, VMware Exsi): 🔹 Microsoft Hyper-V (2k8- 2k22), High Availability (HA) with Failover Clustering & Load Balancing, etc. 🔹Private Cloud & Public Cloud. 🔹VMware Hypervisor Exsi (5.5-7.03), vSphere, vCenter (5.5-7.03), vMotion, etc. 📌 Desktop Support Services: 🔹Windows (XP,7,8,8.1,10, &11) Office 365 apps, Office (2k3-2022), Outlook, Malware Byte, ESET AV, Webroot, Bitdefender, etc 🕒 Always On Duty: If allowed to work with you and your team, consider your infrastructure managed 24/7. Your success is my priority.
    Featured Skill Helpdesk
    Domain Migration
    Cloud Migration
    Microsoft Intune
    System Administration
    Google Workspace
    Microsoft Endpoint Manager
    VMware ESX Server
    Windows Administration
    Microsoft Active Directory
    Office 365
    Windows Server
    VMware vSphere
    Microsoft Azure
    Microsoft Exchange Server
  • $16 hourly
    • 5.0/5
    • (11 jobs)
    System Administration | L1/L2/L3 Support | Azure/O365 Administration | EUC | Service Desk | ITSM | Alert & Monitoring | SSMS | SSRS | ServiceNow | Intercom | Zoho | Zendesk ⚙️ Technical Support Experience With over 5 years of experience in technical support and customer support, I have honed my skills in providing top-notch help desk support and IT support. My roles and responsibilities Includes (but not been limited to): 🗣 Customer Communication: Consistently engaging with both internal and external customers to ensure their success and satisfaction. Actively following up with clients to resolve issues and provide updates via ☎️ phone, 📤 email, and 💬 chat. 🛠 Technical Troubleshooting: Extensive experience in technical troubleshooting of IIS, Linux, Oracle, Azure infrastructure, Windows services, scheduled tasks, internal applications, and other server-related problems. 🗄 SQL Query Writing: Regularly writing SQL queries to resolve application issues within the database. 🧑🏼‍💻 Collaboration: Working closely with Development and Operations teams to identify gaps and implement solutions that drive improvements in reliability, performance, and availability. 📢 Process Communication: Assisting with the communication of process changes, enhancements, and modifications to ensure all stakeholders are informed and aligned. ✅ Technical Issue Resolution: Guiding the resolution of technical issues by identifying root causes, resolving issues, and implementing long-term solutions. ❗️ High-Priority Support: Managing high-priority support tickets to ensure smooth business operations and address urgent issues promptly. ⛔️ Incident Management: Handling incident management to ensure that incidents are resolved efficiently and effectively to minimize impact on business operations. With over 2 years of hands-on experience in Microsoft Azure, I specialize in delivering scalable cloud solutions tailored to enhance operational efficiency and business agility. 🔴🔴🔴 As a Microsoft Certified Azure professional 🏆 I hold following certifications 🔴🔴🔴 🏅 AZ - 900 Microsoft Azure Fundamentals 🏅 DP - 900 Azure Data Fundamentals 🏅 SC - 900 Microsoft Security Fundamentals I bring expertise in cloud architecture, data platform solutions, and security compliance within the Azure ecosystem. My comprehensive skills in MS Azure include: 🔷 Azure Cloud Solutions: Designing and deploying scalable Azure architectures optimized for performance and cost-efficiency. 🔷 Data Platform Expertise: Implementing robust data solutions using Azure Data Services to unlock actionable insights and drive business growth. 🔷 Security and Compliance: Ensuring secure and compliant Azure environments using industry standards and best practices. 🔷 Disaster Recovery (DR): Designing and implementing disaster recovery strategies to minimize downtime and ensure business continuity. 🔷 Application Monitoring & Troubleshooting: Proactively monitoring Azure applications to optimize performance and resolve issues promptly. 🔷 Infrastructure as Code (IAC) Services: Automating Azure infrastructure deployment and management for increased efficiency and consistency. 🔷 Backup and Recovery: Implementing reliable backup solutions and recovery strategies to safeguard critical data and applications. 🔷 Alert and Monitoring: Creating time and event sensitive alert along with suitable workflow automation to mitigate the chance of a potential downtime. I am dedicated to delivering high-quality solutions that align with your business objectives, leveraging my technical proficiency and strategic insights in Azure technologies. 🎓 Education I hold a Bachelor's degree in Computer Sciences, which has provided me with a solid foundation in technical knowledge and problem-solving skills. 💡 Why Choose Me? I am dedicated to providing exceptional technical support and ensuring customer satisfaction. My strong technical background, combined with my Microsoft certifications and extensive experience in customer service, make me a valuable asset to any team. I am committed to continuous improvement and delivering high-quality solutions to meet the needs of my clients. Whether you need remote support, client support, technical assistance or want to transform your cloud strategy into success with Microsoft Azure. I am here to help 🤝 🙂
    Featured Skill Helpdesk
    Administrative Support
    Online Chat Support
    Product Support
    Email Support
    IT Support
    WordPress Development
    Microsoft Azure Administration
    Microsoft SQL Server Administration
    ServiceNow
    Microsoft IIS
    Azure DevOps
    Customer Support
    End User Technical Support
    Technical Support
  • $35 hourly
    • 5.0/5
    • (23 jobs)
    ⭐️⭐️⭐️⭐️⭐️ ”Ahmed was delivering on time and was proactive. He raised concerns and suggested improvements along the way. We will work with him in the future. Strong recommendation (Linux and cloud systems engineer)” ⭐️⭐️⭐️⭐️⭐️ “Irsal helped me out very quickly and professionally. His communication was fantastic, and he knows his stuff. I won't hesitate to hire him again in the future (Linux)” ⭐️⭐️⭐️⭐️⭐️ “Ahmed's leadership in migrating Jira from on-prem to the cloud was marked by his comprehensive knowledge of the platform. He ensured a smooth transition and provided our team with in-depth training on the Atlassian stack. His expertise extends to all aspects of Jira administration, including project configurations, workflows, custom fields, and plugins like ScriptRunner and EazyBI. As a systems and cloud engineer, he also has a deep understanding of Jira's underlying infrastructure, including servers and databases. He recommended some security measures in Jira and our infrastructure as well. He was proactive and timely communicative. If you want to hire someone who needs their Atlassian stack setup like Jira, Confluence, and BitBucket and who can take care of your systems, let Ahmed take care of it. Overall, it was a nice experience working with him, and will definitely work in the future (Jira)” 🏆 Top rated plus with 6850+ hours of achievements ✅ 😊 8+ happy customers and still going on 👨‍💻 Professional solutions engineer with experience in Systems Engineering, Atlassian Administration, Zapier integration, and Security consultation I’m an experienced solutions engineer who helps my clients succeed by translating business needs into technical solutions. With 7+ years of experience, I have worked on several projects, from implementing data analysis tools to rolling out ITIL practices. Here are a few highlights of projects I have completed. 📊 Implementation of Qlik Sense Server/Enterprise for significant clients such as PEPSI Pakistan and, Colgate-Palmolive Pakistan, ADNoc UAE, delivering end-to-end solutions that enhance data analytics. 💻 Development of a Virtual Desktop POC using Azure Virtual Desktop, facilitating a smooth transition to modern workspace solutions. 🔄 Standardization of workflows for 40+ engineering teams in Jira, improving project management across diverse initiatives. ⚙️ Operationalization of Adaxes and scrum process automation, streamlining team collaboration. 🤖 Automation of incident management processes through Zapier integrations, enhancing efficiency across teams. 🛠️ Service management portal setup using ITIL practices for various departments, promoting effective service delivery in Jira Service Management. 🔒 Vulnerability policy definition and implementation using tools like Qualys, ManageEngine Endpoint Central (ManageEngine Desktop Central), and Jamf. ☁️ AWS cost management and IAM configuration, optimizing cloud resource utilization. 🐧 Linux administration across various distributions (Ubuntu, Redhat, CentOS, Fedora), ensuring robust server performance 🔐 Google Workspace management for secure user access, including 1Password rollout for enhanced security. 🌐Jira migration from OnPrem to Cloud Apart from the rollout of these projects, I have several skills in cybersecurity, DevOps practices, documentation, knowledge base, Ansible playbooks, SailPoint administration, and Zscaler administration. VPN infrastructure, EndPoint security, Citrix Administration, Active Directory, Microsoft EntraID (aka Azure directory) administration, solutions architect, Databases (PostgreSQL, MySQL), Azure applications, and Okta administrator. I am dedicated to ensuring you achieve your goals and would love to discuss how I can support your projects. Let’s connect and explore how we can work together to create impactful solutions for your business!
    Featured Skill Helpdesk
    Automated Workflow
    IT Service Management
    System Administration
    Project Workflows
    Scrum
    Agile Project Management
    Atlassian Confluence
    Cloud Engineering
    Vulnerability Assessment
    Jira
    System Security
    ITIL
    Cybersecurity Management
    Linux System Administration
  • $5 hourly
    • 5.0/5
    • (5 jobs)
    Hi there! I’m Muhammad Shehzad- Your dedicated, detail-oriented, and highly experienced Customer Support Representative with a 100% Job Success Score and over 5 years of proven success in managing full-cycle support services. Are you struggling with delayed responses, missed inquiries, or negative customer experiences across your online store or social media channels? You're not alone — and that’s exactly where I step in. As a Customer Support Specialist for eCommerce, I help brands deliver smooth, efficient, and personalized support across Live Chat, Email, Phone, and Social Media. Using platforms like Gorgias, Shopify, and leading helpdesk tools, I focus on customer retention, accurate order handling, and converting conversations into loyal customers. ✅ What I Solve — Client Pain Points + My Solutions 🔴 “Our response time is slow, and we keep missing chats or messages.” 🟢 My Solution: → I offer real-time Online Chat Support with 99% first-response efficiency using Gorgias, Zendesk, or LiveChat. I handle high-volume chat queues while keeping response quality top-tier. 🔴 “Our customer complaints are rising. We're losing repeat business.” 🟢 My Solution: → With a strong grasp of Customer Retention, I go beyond scripted responses. I resolve issues empathetically, track behavior through CRMs, and implement proactive support tactics that build loyalty. 🔴 “Our Shopify orders get delayed or confused — it’s hurting our reputation.” 🟢 My Solution: → I manage end-to-end Ecommerce Order Fulfillment: tracking orders, processing returns, and resolving disputes swiftly using Shopify, Gorgias, and email support systems. 🔴 “We're flooded with social media DMs, comments, and support requests.” 🟢 My Solution: → I handle Social Media Replies across platforms like Facebook, Instagram, and TikTok—engaging, converting, and de-escalating concerns professionally, while protecting your brand voice. 🔴 “We need someone who can generate leads and support sales—not just reply.” 🟢 My Solution: → I handle Inbound Inquiries via chat/email/phone, pre-qualify leads, and contribute to Sales Support using persuasive but natural communication. My focus: turning interest into purchases. 💡 Industry-Specific Experience eCommerce Stores (Apparel, Beauty, Home Goods, Subscription Boxes) BPO & Call Centers (Inbound support, escalation handling) Social Media Brands & Influencer Shops Startups needing full-cycle customer care from scratch ⚙️ Tools & Platforms I Work With Gorgias, Zendesk, HelpDesk, Freshdesk Shopify, WooCommerce, BigCommerce LiveChat, Tawk.to, Crisp, Intercom.Salesforce,Herocare Facebook Business Inbox, Instagram, TikTok DM Management CRM: Kommo, HubSpot, Trello, Slack 🎯 Why Hire Me? ✔ 100% Job Success Score on Upwork ✔ Fluent in empathetic, upsell-friendly communication ✔ Available for part-time, full-time, or weekend shifts ✔ Highly organized, tech-savvy, and solutions-driven ✔ Ability to build a customer support process from scratch ✨ Let's Grow Your Business — One Happy Customer at a Time If you're seeking a dedicated, experienced, and multi-platform support specialist who can streamline your processes, boost retention, and deliver real results — let’s talk.
    Featured Skill Helpdesk
    Ecommerce Order Fulfillment
    Lead Generation
    Social Media Replies
    Social Media Engagement
    Sales
    Inbound Inquiry
    Customer Retention
    Shopify
    Ecommerce Support
    Customer Support
    Phone Support
    Email Support
    Gorgias
    Online Chat Support
  • $5 hourly
    • 5.0/5
    • (3 jobs)
    ⭐ Hi there, I'm Imran Raza, a Customer Support Manager and Virtual Assistant with 5+ years of experience in Customer Support Management and live chat support. ⭐ I have a proven track record of success in providing exceptional customer chat support that enhances user satisfaction. I excel in resolving inquiries efficiently, ensuring a seamless and positive customer experience. My ability to communicate effectively and problem-solve helps build strong customer relationships. I have worked with a variety of businesses across different industries, including online stores, Amazon affiliate, real estate, hospitals, event management, brands, and restaurants & many more. ⭐ I'm Expert in: -Zendesk -Freshdesk -Intercom -Tawk.to -Help Scout -Zoho Desk - Live Chat ⭐ I am also a highly organized and efficient individual with excellent communication and customer service skills. I'm also a quick learner and I'm always up for a challenge. ⭐ If you're looking for a reliable and experienced Customer Support Manager or Virtual Assistant to help you with your Chat Support, Customer Support or live chat support, I'd be happy to discuss your project with you further. Feel Free to Contact me. Thanks...!
    Featured Skill Helpdesk
    Live Chat Software
    Customer Satisfaction
    Customer Relationship Management
    Customer Care
    Customer Service Chatbot
    Customer Support
    Customer Service
    LiveAgent
    Zoho Desk
    Intercom
    Freshdesk
    Zendesk
    Online Chat Support
    Virtual Assistance
  • $9 hourly
    • 5.0/5
    • (1 job)
    You might have invested significant time and money into your cloud infrastructure, only to find it’s still not performing as securely or efficiently as you need. Constant downtimes, slow performance, or security vulnerabilities can cost you more than just resources, they affect your bottom line. I am Adil, An IT professional with over 7 years of experience in computer networks, system engineering, virtualization and cloud computing. As a seasoned Cloud Engineer, I’m here to help you take control of your Microsoft Azure, Microsoft server administrations, VMWare and system-level support, offering robust infrastructure, secure configurations and optimized performance. Let’s connect! We’ll create a secure, scalable, high-performing cloud infrastructure to support your business goals. Click the Hire Me button, and let’s get started!
    Featured Skill Helpdesk
    Zoom Video Conferencing
    Desktop & Laptop Support
    IT Support
    Desktop Support
    Windows Administration
    Technical Support
    Office 365
    Virtual Machine
    End User Technical Support
    Single Sign-On
    User Identity Management
    Microsoft Azure Administration
    Microsoft Azure
    Microsoft Active Directory
  • $5 hourly
    • 5.0/5
    • (5 jobs)
    Greetings! I'm Muhammad Nasrullah, an experienced customer support professional dedicated to enhancing your customer interactions. With years of expertise and over 100 successful projects across diverse industries, I bring a strategic and results-oriented approach to your business. ♦️ My goal is clear: to deliver exceptional support that sets your customer service apart. By fostering meaningful customer connections and optimizing support operations, I ensure your business excels in every customer interaction. 📞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Delivering top-notch inbound and outbound support, ensuring every customer query is addressed with professionalism and care. 📧 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Efficiently managing your inbox, ensuring prompt and thoughtful responses to all customer emails. 💼 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞: Offering comprehensive executive support, from scheduling and booking to handling various administrative tasks. 💬 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐈𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧: Boosting your brand’s presence by engaging effectively with your audience across social media platforms. 🖥️ 𝐂𝐑𝐌 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Proficiently managing CRM tools to gain valuable customer insights and improve relationship management. 🔢 𝐃𝐚𝐭𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Providing fast and accurate data entry services to keep your records meticulously maintained. 🔄 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭: Always looking for ways to streamline and enhance customer service processes for greater efficiency and effectiveness. ♦️ 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? ✔️With a portfolio boasting over 100 successful projects, my experience speaks for itself. ✔️Your business's success is my priority. I tailor my services to meet your unique needs. ✔️I seamlessly integrate into your team and adapt to your business’s workflow. ✔️I stay updated with the latest trends and best practices in customer service and virtual assistance. 𝐒𝐩𝐞𝐜𝐢𝐚𝐥 𝐎𝐟𝐟𝐞𝐫 ❗️ For first-time clients, I'm offering a 10% discount on the first 10 hours of service. Experience the difference a dedicated support professional can make!
    Featured Skill Helpdesk
    Product Listings
    Email Support
    Zendesk
    Technical Support
    Refund Processing
    Shipping Case
    Ecommerce Support
    Phone Support
    Inbound Marketing
    Expert
    Receptionist Skills
    Customer Care
    Customer Service
    Virtual Assistance
  • $22 hourly
    • 5.0/5
    • (1 job)
    Talha Majid – Certified IT Professional | Cloud Migration Expert | Microsoft Specialist Hi there! I am an experienced IT professional with over a 10 years of expertise in IT support, cloud migrations, and systems engineering. Holding a Master's degree in Computer Engineering and certifications from Microsoft, I specialize in delivering innovative and efficient solutions for businesses worldwide. Key Skills & Expertise: - Cloud Migrations: Proficient in Microsoft Teams, SharePoint, OneDrive, and Exchange migrations (on-premises to cloud & cloud-to-cloud). - Systems Administration: Expert in Microsoft servers, Azure Active Directory, and NAS/SAN storage configuration, Email Configuration - Backup & Security: Skilled in implementing redundancy strategies and backup solutions like Veeam. - Problem Resolution: Providing 2nd and 3rd-level IT support while collaborating with vendors and IT teams for seamless troubleshooting. With a proven track record of working with diverse clients across the globe, I am dedicated to ensuring system availability, scalability, and security in every project. My hands-on approach, attention to detail, and commitment to excellence make me a reliable partner for your IT needs. Let’s collaborate to make your next project a success!
    Featured Skill Helpdesk
    IT Consultation
    IT Support
    Microsoft Teams
    Microsoft SharePoint Administration
    End User Technical Support
    Microsoft Azure
    Microsoft Intune
    Office Administration
    Single Sign-On
    Active Directory Federation Services
    Microsoft Active Directory
    Microsoft 365 Copilot
    System Administration
    Computing & Networking
  • $20 hourly
    • 4.8/5
    • (103 jobs)
     A seasoned professional with over 18 years of experience in IT Strategic Planning, Budgeting, Project Management, Infrastructure Management, System Administration, Networking, and Team Management.  Demonstrated skills as Lead Auditor for ISO 27001:2005 ISMS for any medium to large scale organization.  Acknowledged for integrity, high professional standards, “big-picture” vision, & sensitivity to deliver projects within time & cost parameters.  Proven skills as Lead Auditor for ISO 22301:2012 Business Continuity Management Systems for any medium to large scale organization.  Conversant with setting up and maintaining entire WAN/ LAN, PABX Management and ITIL Stdd. Implementation.  Well-versed with analyzing network security needs, software/ hardware installation and other services.  Proficient in attending to various software and hardware problems, detecting the reason of malfunctioning and resolving various problems.  Change Recognized for tackling challenging issues and delivering innovative solutions that enhance system functionality and end-user productivity while meeting clients' budget and time constraints.  Expertise in attending to various networking issues, and resolving various problems; adept in fine tuning of networks and ensuring maximum performance.  Exceptional work ethic, routinely use available time to solve organisational problems, ability in multi-tasking and timely completion of all assignments.
    Featured Skill Helpdesk
    Project Management
    ISO/IEC 20000
    Agile Software Development
    IT Management
    Business Continuity Plan
    Compliance Consultation
    ISO 27001
    ITIL
    GDPR
    SOC 2 Report
    Information Security
  • $8 hourly
    • 1.0/5
    • (3 jobs)
    🕘 Available in Australian Time Zone 🇦🇺 ✅ Top Rated Badge ✅ 100% Job Success Score ✅ Stellar Customer Services ✅ 100% Client Satisfaction 👉 Who am I? ★ I'm a self-motivated, dynamic and professional customer support specialist with 8 years of experience working in the customer care area managing high volumes of workload within deadline-driven companies like Walmart. I also have 2 years experience in working with eCommerce and drop-shipping companies, doing email handling, solving tickets, live chats, order management, and fulfillment. ★ Turning complaints into opportunities by identifying and assessing customers needs in order to achieve 100% satisfaction, ability to calm angry customers in a friendly manner and regain their trust ★ I possess excellent communication and interpersonal skills. I'm a hardworking and a reliable person. I can work very well under pressure, keeping excellent track of deadlines. I'm a fast learner, and I work quick but thorough. I'm highly organized, punctual, a great asset to the team, and very efficient on any level. 👉 Skills, Personality & Work-Ethics ★ Providing Live Chat Support | Zendesk | Crisp | LiveChat | Zopim | Gorgias | Tawk.to | Verizon | ★ CRM Documentation | CCA | Freshdesk | eDesk | Trello | Zoho | Helpdesk | TeamSupport | Freshsales ★ Dropshipping Stores Management | eBay | Reverb | Shopify ★ Graphic Desgin | Adobe Photoshop | Adobe Illustrator ★ Strong empathy skills | Self-Sufficient | Results-oriented | Customer-focused ★ Excellent skills for communicating and relating with both staff members and customers ★ Strong sense of documentation | Positive attitude to continued learning
    Featured Skill Helpdesk
    Product Knowledge
    Customer Service
    Online Chat Support
    Freshdesk
    Email Support
    Help Scout
    Inbound Inquiry
    Zendesk
  • $10 hourly
    • 4.2/5
    • (19 jobs)
    Struggling with customer support or operational tasks? I can help! With 10+ years of experience in SaaS, and B2B/B2C, I specialize in providing exceptional Customer Support and Virtual Assistant Services for US-based companies. I’ve helped businesses boost customer satisfaction by 20% and reduce response times by 30%, ensuring seamless operations and happy clients. Whether you need email/chat support, CRM management, or operational assistance, I’ve got you covered! Let’s work together to streamline your processes and deliver outstanding results.
    Featured Skill Helpdesk
    Appointment Scheduling
    Data Entry
    Phone Communication
    Multitasking
    Client Management
    Administrative Support
    Virtual Assistance
    Customer Service
    Customer Support
    Order Processing
    Online Chat Support
    Email Support
    Zendesk
    Phone Support
  • $9 hourly
    • 4.5/5
    • (4 jobs)
    With over 7 years of experience in customer support and virtual assistance, I specialize in delivering top-tier service through multiple channels, including phone, email, live chat, and text. Recently, I worked as a Workforce Management Team Lead with Dorm Room Movers and as a Virtual Assistant for a Bitcoin trading company for 5-6 months. I’m skilled in platforms like Zendesk, HubSpot, Salesforce, and GoHighLevel, excelling in client onboarding, billing inquiries, and backend operations. Let me help enhance your customer experience and streamline your processes. I am adept at the following services • Assisting the customers with their queries and issues • Customer acquisition • Processing refunds/Billing Inquiries • Sale or Upsell • Client Onboarding • Asana • Zendesk • Eliix • GoHighLevel • HoneyBook
    Featured Skill Helpdesk
    Automated Workflow
    Automation
    HubSpot
    Virtual Assistance
    Customer Onboarding
    Customer Support
    Phone Support
    Email Communication
    Ticketing System
    HighLevel
    Customer Service
    Data Entry
    Zendesk
    Email Support
  • $7 hourly
    • 4.9/5
    • (4 jobs)
    Thank you so much for visiting my profile. We’re living in a modern economy. The business has evolved, and customers expect not just products and services, but high-quality customer service as a standard. Customer satisfaction has a huge impact on your business's success. A low satisfaction level means your customer retention and loyalty levels will likely be below too. |♦|The services I can perform are: Call Support • Live chat operator • Email Support • Handle Property management • Answering product Question • Order Tracking • Communication Etiquette • Shopify • Order Fulfillments • Customer Satisfaction • MS-Office • Google sheet • Social Media • Translator If you are unsure about anything, we can discuss everything on hand to give you the best service with satisfaction. Feel free to check FAQs or shoot me a message through Upwork to get your work started with confidence. |♦| Please have a look at the tools I have worked for: ✔️ Live Chat Support ✔️ Email Support ✔️ Phone support ✔️ Zadarma (calling app) ✔️ Airbnb ✔️ HomeAway ✔️ Booking.com ✔️ Phone.com ✔️ Google voice ✔️ Hospitable ✔️ Vrbo ✔️ Agoda ✔️ Airtable ✔️ Guesty ✔️ Smoobo ✔️ Kross booking ✔️ New book ✔️ HomeAway ✔️ Charge Automation ✔️ Shopify ✔️ CRM ✔️ New voice media (calling app) ✔️ Ring central ✔️ Hurrier ✔️ Road Runner ✔️ Leverage ✔️ Freshdesk ✔️ Helpscout ✔️ Zoho CRM ✔️ Slack ✔️ JVZOO ✔️ Zendesk ✔️ Trello ✔️ Leverage ✔️ Freshdesk ✔️ Gorgeous ✔️ Tawk to ✔️ Reamaze ✔️ Signal ✔️ Many chats ✔️ Service Point ✔️ Google sheet ✔️ Microsoft Office ✔️ The command in Data Entry ✔️ 17 track ✔️ Deepl.com ♦ Social Media: ♦ Facebook ♦ Instagram ♦ Linked In ♦ WhatsApp ♦ Twiter ♦ Telegram |♦| I have great experience in customer service in other languages. I have already worked in these languages: || Dutch || Spanish || German ||Italian || English (US & British) || Portuguese || Norway || Swedish || Finnish || Danish |♦| I have done the following projects: |♦| Customer support for Airbnb in Austria (Chat support) • Live chat support (Airbnb, Booking.com & WhatsApp) • Handling 200+ properties • Handling Inquiries • Respond to customers within a minute and resolve their queries • Confirm bookings after receiving the all needed documents. • Informs cleaners about their schedule. |♦| Administrative Coordinator (Property management) • Quality control • Team Leading • Check all yesterday's performances (Day shift & Night Shift) • Check all messages that our team has responded to. • Mention all the pending tasks on the task tracker (Airtable) • Check the customer's necessary documents for bookings • Handling the Owner's accounts • Make a schedule for the cleaners and inform them • Confirm the customer's booking after completing the document • Informs the owner of necessary things • Handling maintenance issues. • Respond to customers and resolve their issue |♦| Admin Support for the game as a claimer (24/7) • Handling 60+ Messanger chats group. • Respond to all players within a minute. • Handling Inquiries. • Claimed back the payment from another player's account • Send the payment to other players • Keep an eye on the whole game. (24/7) |♦| Virtual Assistant for Shopify store (Worldwide) • Tickets Solving • Orders fulfillment • Orders tracking • Provide Solutions to Customer's Queries • Checking the Google Sheet where the order input automatically • Send the Google sheet to the Supplier after checking all details • Fulfill the order after receiving the tracking number from the Supplier • Send the order to "AliExpress Supplier" & Dsers • Put the orders on "Trello" due to the missing details/damaged products/ waiting from suppliers • Contact the manufacturer for the special order. • Making Discount codes for the customer • Inform the owner daily of all activities |♦| Inbound and Outbound Calls "B2B" (UK Energy) |♦| Inbound and Outbound Calls "B2B" (USA Gas Supply) |♦| Customer support for 30+ Shopify stores (Worldwide drop shipping) I also have an excellent team, and I am always ready to work on any project related to customer service. I can provide 365 days of customer service even on holidays. Building long-term client relationships is important, so I'm primarily looking for long-term projects. I'm flexible with my working hours and am happy to work closely with any existing freelancers you work with. I am looking forward to receiving a favorable response from your side. Stay blessed! Thank you
    Featured Skill Helpdesk
    WooCommerce
    Customer Service
    BPO Call Center
    Ticketing System
    Google Docs
    Order Processing
    Email Support
    Online Chat Support
    Zendesk
    Ecommerce Support
    Call Center Management
  • $15 hourly
    • 4.9/5
    • (5 jobs)
    As a Technical Support Specialist for Microsoft, my strengths and skills include: In-depth knowledge of Microsoft software and products, including Windows OS, Office Suite, and Azure cloud services. Excellent problem-solving skills and ability to diagnose and troubleshoot technical issues effectively. Strong communication and interpersonal skills, allowing me to interact with customers and team members efficiently. Ability to work well under pressure and prioritize tasks effectively to meet deadlines. Some of my notable projects and accomplishments include: Successfully resolved over 100 technical issues per week, maintaining a customer satisfaction rating of 95% or higher. Developed and implemented a new customer service training program, resulting in a 25% increase in first-call resolution rates. Completed a Microsoft-certified training program in Azure cloud services, expanding my knowledge and expertise in the field. My education background includes various Microsoft certifications including Windows and Office products. Overall, I am a dedicated and experienced Technical Support Specialist with a proven track record of delivering high-quality customer service and resolving complex technical issues.
    Featured Skill Helpdesk
    Hardware Troubleshooting
    Windows 10 Administration
    Email Deliverability
    Email Support
    Microsoft Azure
    Microsoft Hyper-V Server
    Technical Support
    Google Workspace Administration
    Windows Server
    Office 365
    Microsoft Active Directory
    Tech & IT
    Network Administration
    System Administration
  • $25 hourly
    • 0.0/5
    • (1 job)
    I’m a highly skilled and experienced Full Stack Developer specializing in both mobile and web app development, with a strong focus on Office 365 enterprise infrastructure. With over 7 years of professional experience in the field, I bring a wealth of expertise to every project I undertake. I am well-versed in leveraging the power of Office 365 to enhance business productivity. Whether it's optimizing communication and collaboration tools or streamlining data management, I have a proven track record of implementing robust Office 365 solutions. I excel in crafting both mobile and web applications, from concept to deployment. My proficiency spans across various technologies, ensuring I can create seamless, user-friendly solutions for any platform or device. Key Skills: Office 365 Integration and Customization Mobile App Development (Cross Platform- React Native) Web Development (JavaScript, Python, PHP) UI/UX Design Database Management (MYSQL, GraphQL) API Development and Integration Quality Assurance and Testing I have had the privilege of working with a diverse range of clients, from startups to established enterprises, helping them achieve their development and infrastructure goals. I take pride in the positive feedback I've received, a testament to my commitment to excellence.
    Featured Skill Helpdesk
    Microsoft SharePoint
    Network Monitoring
    Cloud Computing
    Server & Virtualization Software
    Virtual Machine
    Veeam
    Directory
    Data Center
    Microsoft Exchange Server
    DNS
    Office 365
    Microsoft Active Directory
    Windows Server
  • $5 hourly
    • 4.8/5
    • (25 jobs)
    Customer Support 📞, Email Handling 📧, Virtual Assistance 💼, Social Media Engagement 💬, CRM Management 🖥️, Data Entry 🔢, Process Improvement 🔄 Hi, I’m Muhammad Hamdullah, a seasoned customer support specialist committed to enhancing your brand’s interactions. With over years of experience and having successfully completed over 100 projects across various industries, I bring a wealth of knowledge and a results-driven approach to your business. My mission is simple: to provide stellar support that transforms your customer service into a standout feature. Focused on creating impactful customer connections and streamlining support operations, I ensure your business achieves excellence in every customer interaction 📞 Customer Support: Offer both inbound and outbound support, ensuring customer queries are handled professionally. 📧 Email Handling: Manage your inbox efficiently, responding to customer emails with care and in a timely manner. 💼 Virtual Assistance: Provide executive support, handling scheduling, booking, and other administrative tasks. 💬 Social Media Engagement: Increase your brand’s presence and interact with your audience across social media platforms. 🖥️ CRM Management: Expertly manage your customer relationship management tools for better customer insights. 🔢 Data Entry: Swift and accurate data entry services to keep your records up-to-date. 🔄 Process Improvement: Continuously seeking ways to improve customer service processes for efficiency and effectiveness. Ready to elevate your customer service experience? Contact me now to discuss how we can transform your customer support together!
    Featured Skill Helpdesk
    Virtual Assistance
    Shipping Case
    Refund Processing
    Ecommerce Order Fulfillment
    Phone Support
    Ecommerce Support
    Shopify
    Inbound Marketing
    Zendesk
    Email Support
    Online Chat Support
    Technical Support
    Customer Care
    Customer Service
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    . I have excellent English Communication Skills. I am very conscientious to my work as I value my employer's business. IT Help Desk, advanced technical troubleshooting, and sales are my expertise (email, chat, and phone support). Over the last 7 years, I have been an IT Helpdesk / Technical Support Associate for various BPO companies in Pakistan. I have worked for big company Geeksonrepair.com. I have supported desktop and laptop computers, printers, routers, and even satellite receivers. I am knowledgeable about Office 365, Active Directory, Email Exchange, virus removal, PC optimization, networking, Microsoft Office, Adobe, web browsers, registry editing, and hardware troubleshooting. I have recently worked with Geeksonrepair, an IT Firm in New York, as an IT Help Desk. I have a solid background with Active Directory, Office 365, SCCM, Windows Powershell, VPN, MS Outlook Exchange, Citrix Environment, and other IT-related stuff. My goal is to become an IT support and apply my knowledge and skills to help you and your company. I'm looking forward to work with you and your business.
    Featured Skill Helpdesk
    Microsoft Office
    Windows 10 Administration
    Windows 7 Administration
    VoIP
    Windows Server
    Virus Removal
    MikroTik RouterOS
    Technical Support
    Windows 11 Administration
    System Administration
    Email Support
    System Configuration
    Microsoft Active Directory
    Remote IT Management
    Remote Connection Support
    Label & Packaging Design
  • $5 hourly
    • 4.5/5
    • (7 jobs)
    Welcome to my Profile. My name is Usman Baig "Expert Customer Service Representative & Cold Caller". I have been working as a Customer Service Representative and Cold Caller for 7+ years already and I have vast experience as a customer service rep and cold caller mainly, providing excellent real estate cold calling, telemarketing, appointment setting, virtual assistant, lead generation, email support, phone chat support and customer service which covers the following: ✅ Answering emails/tickets from customers using Zendesk, Gmail, Gorgias and many more. ✅ Processing refunds, or returns on Shopify and providing email support and customer support ✅ Directly converse with the supplier/s for any shipment concern or follow-up ✅ Managing messages and comments on different social media accounts as an expert customer service rep. Aside from that, I also provide virtual assistant, cold caller and appointment setting service. I have had the privilege of working with American, Canadian, and Australian companies as a real estate cold caller, customer service representative & virtual assistant, contributing to their success. Communication is the cornerstone of success, whether engaging with customers or clients. My rich background as a cold caller, customer service representative, email support and chat support agent has shaped my personality, and I can confidently assure you of my commitment to quality and integrity in my work. With my work experience, I can do different kinds of tasks: ✅ Answering, handling emails and delivering top-notch customer service ✅ Managing complaints and providing live chat support ✅ Expertly managing social media accounts, content creation, and email support. ✅ Virtual assistant, product researching, data entry, lead generation ✅ Real estate cold caller, cold calling, appointment setter and telemarketer ✅ Fluent in English language ✅ 24/7 availability ✅ Proficient in various software applications including Help Desk Software, Zendesk, Gorgias, Gmail, Help Scout, Kayako, TeamSupport, Zoho Desk, HappyFox, Deskero, Salesforce Desk, RingCentral, Slack, and more 📌I can proudly say that I can be an asset to your company with my customer service, email support, virtual assistant and cold caller expertise as I have clients who have been with me not just for months, but for years already. I also have repeat clients who always hire me once they need something to be done without contacting or reaching out to other freelancers on the platform. These are good examples of my successful relationship with my clients as I truly believe that I am able to maintain and continuously provide the customer service that they want from me with outstanding quality.
    Featured Skill Helpdesk
    Appointment Setting
    Administrative Support
    Phone Support
    Virtual Assistance
    Real Estate Cold Calling
    Email Support
    Online Chat Support
    Customer Support
    Cold Calling
    Sales
    Data Entry
    Telemarketing
    Lead Generation
    Customer Service
  • $15 hourly
    • 4.7/5
    • (21 jobs)
    I am a Web Design & Development specialist at your service to provide you with the excellent services in this domain. I can provide you services in not only creating your desired project from scratch but can also by making your desired changes in an existing project. I can develop a project as per your provided instructions and can also help you by advising you about how can your project be developed to proceed at its best. I also give advice to my clients according to my experience about what are the pros and cons of the choices they are going to make for their project. I believe in the power of partnerships and continuously attempt to cultivate mutually beneficial and successful associations. My Credo: "You Think - I Deliver" My expertise includes , but are not limited to includes WordPress, Woo Commerce, .NET, PHP, Open Source CMS (Magento, Drupal, Joomla, Wordpress, etc.), Microsoft SQL Server, MySQL, C #, Network Infrastructure, Servers Administration and more. I hold a Master's Degree in Computer Sciences. I am ITIL Foundation and Prince 2 Practitioner Certified. Your projects will be completed professionally and to your complete satisfaction. I have worked with many of clients across a multitude of industries to produce custom web projects as per their demands. I usually look forward to a long-term relationship with my clients to provide my services in a friendly but professional manner. Thank you for your consideration!
    Featured Skill Helpdesk
    WooCommerce
    Web Design
    WordPress e-Commerce
    Bookkeeping
    Web Development
    WordPress Plugin
    C#
    PHP
    jQuery
    WordPress
    JavaScript
  • $7 hourly
    • 0.0/5
    • (0 jobs)
    🚀 Transform Your Customer Service with My Expertise! 🌈 Hello! I am a highly motivated professional with over 6 years of experience in customer service. As a collaborative team player, I excel at quickly resolving customer issues with grace, maintaining composure even in high-pressure situations. My recent remote work experience has honed my independence, enabling me to consistently deliver exceptional results with minimal supervision. 🔹 Skills and Expertise: 🔧 Diverse Support: I am skilled in live chat, email, and phone support, and proficient with remote tools such as Zendesk, Freshdesk, LiveChat, Slack, and Hipchat. I adapt quickly to new systems and programs. 🏅 What I Bring to Your Team: 🌍 Customer-Focused Approach: I have a proven track record of resolving a wide range of customer issues effectively and empathetically. My consistently high Key Performance Indicators (KPIs) demonstrate my commitment to customer satisfaction in every interaction. 🌞 Positive Professionalism: Known for maintaining a positive and upbeat attitude, I create an inclusive and non-judgmental environment. My references can attest to my ability to radiate positivity, regardless of the situation. ❤️ Passion and Dedication: Customer service is not just a job for me; it's a passion. I take immense pride in crafting positive experiences for customers, building lasting relationships, and making meaningful impacts. 📈 Career Growth Aspirations: Motivated and eager for career progression, I am enthusiastic about contributing to the growth and success of each role I undertake. My drive to learn and excel ensures a constant upward trajectory in my professional journey. If you are seeking a proactive and dedicated professional to enhance your team's customer service prowess, I am ready to bring my skills, positivity, and passion to the table. Let's connect and explore how I can contribute to elevating your customer service to new heights.
    Featured Skill Helpdesk
    Alternative Dispute Resolution
    HubSpot
    Email Support
    Order Processing
    Order Tracking
    Refund Processing
    Freshdesk
    Zendesk
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Thank you for visiting my profile! Are you looking for a reliable and friendly customer service representative for your business? If so, I’m here to help! I’m Taimoor Akram, offering services as a skilled Customer Service Representative, Cold Caller, Virtual Assistant, and Appointment Setter. With 4 years of experience, I specialize in providing top-notch support tailored to meet your business needs. My Expertise Includes: Customer Service Cold Calling Virtual Assistant Appointment Setting Lead Generation Data Entry & Management Email Support Social Media Management Project Management Shopify Chat Support Why Choose Me? ◾ 4+ Years of Experience – in telemarketing and customer service. ◾ 100% Client Satisfaction Guarantee ◾ 100% Quality Work Guarantee ◾ 24/7 Availability ◾ Accurate and Managed Work ◾ Detailed Notes and Results If you're seeking a Telemarketing Agent, Appointment Setter, or Cold Caller who goes above and beyond to ensure customer satisfaction, look no further. Let’s connect and discuss how I can help your business thrive!
    Featured Skill Helpdesk
    Appointment Setting
    Administrative Support
    Phone Support
    Virtual Assistance
    Real Estate Cold Calling
    Email Support
    Online Chat Support
    Customer Support
    Cold Calling
    Sales
    Data Entry
    Telemarketing
    Lead Generation
    Customer Service
  • $15 hourly
    • 0.0/5
    • (3 jobs)
    Is your hair on fire? I specialize in relationships with my customers. I understand the issue quickly and work to resolve your computer problem in short order. Contact me for your remote computer servicing, systems administration, conferencing setups, security audits, virus prevention, podcast setup, audio upgrades, and more. Experienced Computer Support Specialist that has been in the business for numerous years. Server+, Network+, Security+, Windows, Microsoft MCP, MCITP, and MCSA Certified in Microsoft Windows 7, 8, 10, Server 2008, Server 2012, and Server 2016. I have built custom desktops and I have serviced various desktops, laptops, and smartphones that have been released. Well-versed in the technological sector. Very knowledgeable and always give clear verbal answers to all questions. Reliable service and support. Customer satisfaction is always key.
    Featured Skill Helpdesk
    SolarWinds VoIP & Network Quality Manager
    ManageEngine ServiceDesk Plus
    DHCP
    End User Technical Support
    Microsoft Exchange Server
    IT Support
    Microsoft Active Directory
    Windows Server
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    More than 5 years experience as IT,Computer, Laptop,networking and help desk system support expert and as well as CCTV surveillance expert.
    Featured Skill Helpdesk
    Online Store Customization
    Configuration Management
    Gmail
    Virtual Assistance
    Email Support
    Technical Support
    Desktop Support
    Microsoft Outlook
    System Maintenance
    Microsoft Windows
    System Administration
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    Need a helping hand in managing your business or brand online? As a versatile virtual assistant, I offer * Customer Support: Handle inquiries and resolve issues via email, chat, and phone. * Responding promptly to customer inquiries * Acknowledging and resolving customer complaints. * Provide 100% professional customer support through different channels. * Picture Moderator: Ensure your content remains safe, clean, and compliant with guidelines.
    Featured Skill Helpdesk
    Shopify Dropshipping
    Order Fulfillment
    Order Processing
    Customer Satisfaction
    Ticketing System
    Email Support
    Phone Support
    Online Chat Support
    Customer Engagement
    Live Chat Software
    Customer Support
    Technical Support
    Gorgias
    Customer Service
  • $15 hourly
    • 0.0/5
    • (1 job)
    Hi there! 👋 I'm a skilled Full-Stack Developer specializing in building intelligent and robust solutions. With expertise in Python, Machine Learning (ML), Flask API, Django, and MongoDB, I create scalable web applications and services with seamless performance. I also have a strong grip on cloud technologies like Microsoft Azure for deployment, scaling, and managing applications. 🌐 Here’s what I bring to the table: Machine Learning & AI 🤖: From data processing to deploying advanced ML models, I can integrate intelligence into your applications. Flask & Django 🌟: Building scalable and secure web applications with Python-based frameworks like Flask and Django. RESTful APIs 🔗: Designing and implementing RESTful APIs for smooth communication between systems. Cloud Expertise ☁️: Hands-on experience in Azure for app deployment, serverless architecture, and scalable backend solutions. Databases 📊: Proficient in MongoDB, SQL, and relational databases for efficient data management and storage. Version Control 🔧: Well-versed in Git/GitHub for code collaboration and CI/CD pipelines. Testing & Optimization ✅: Thorough with testing frameworks to ensure performance and reliability. I stay current with tech trends to deliver solutions that meet modern business needs. Whether building a high-performing web app or integrating AI-driven features, I’m here to help you succeed! Let’s bring your project to life! 🚀 Feel free to reach out, and let’s get started.
    Featured Skill Helpdesk
    Customer Service
    Online Chat Support
    Problem Solving
    Email Support
    Troubleshooting
    Computing & Networking
    IT Infrastructure
    IT Management
    Communications
    Active Listening
    Project Management
    Time Management
    Remote Connection Support
    IT Support
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