Hire the best Helpdesk Specialists in Rawalpindi, PK
Check out Helpdesk Specialists in Rawalpindi, PK with the skills you need for your next job.
- $15 hourly
- 4.7/5
- (200 jobs)
I am professional freelancer since last 9 years. I am expert in Linkedin Lead Generation, Research work and providing customer support services. I am very active in communication and always respond back in 5 minutes or less. Clients satisfaction is my only goal to achieve always. This is the reason that I am Top Rated on upwork. I am 24/7 available on Skype and upwork chat. I am looking for long term working relationships on Upwork.Helpdesk
Adobe PhotoshopData MiningMicrosoft ExcelZendesk - $9 hourly
- 4.9/5
- (38 jobs)
With over 8 years of hands-on experience working with MSP providers and assisting small to medium-sized businesses, I am a seasoned IT professional dedicated to delivering top-notch services. My expertise spans a wide range of technologies and services, ensuring comprehensive Remote IT support for your IT infrastructure. Key Skills: Cloud Platforms: MS Azure, Office 365, Google Workspace Security: Antivirus Installation/Removal, Network Security, VPN, Sonicwall , WatchGuard/Fortinet , Ubiquiti / Unifi Network Expert Collaboration Tools: Calendly Integrations, Microsoft Intune, Microsoft Exchange, MS Teams, Zoom Migration Services: Email & Domain Migration Server Management: Windows Server 2008, 2012, 2016, 2019, HyperV, VMware Networking: MikroTik, Ubiquiti Network Setup , TCP/IP Telephony: Xencall/ReadyMode, Voip Engineer , ViCi Dialer, Ring Central, Free PBX Workstation Support: OS Troubleshooting (Windows/Mac), Hardware Diagnostics Printers: Local and Network Printer Issue Resolution , IT Support , Remote IT Support Why Choose Me: I offer extensive expertise in overseeing and safeguarding IT infrastructures, guaranteeing seamless business operations. With a proven history of working closely with Managed Service Providers (MSPs), individuals, and Small and Medium Enterprises (SMEs) as a remote IT support and Network Engineer, I excel in autonomously aiding businesses of varying scales. Helpdesk MSP / Connect Wise and Datto Expert Datto RMM/Backups/Network Autotask Microsoft Azure GSuite administration IT Management Operations Management Systems administration Active directory administration Servers monitoring and administration Email, outlook, powershell server 2008 and server 2012 CW Automate Connectwise Continuum Freshdesk Office 365 Hardware/software installation/troubleshooting (windows) wordpress design/development cpanel administration web administration Powershell Google Apps Group policy Cyber Security Content Writing Social Media Management Avast administration Insightly Trello Wrike Zapier automation Proofpoint Wordpress developer Zorus Cloud Radial BrightGauge MSPBots Sentinel One Ubiquiti / Unifi Expert Sonic Wall Pfsense Office 365 Google Workspace DKIMHelpdesk
UbiquitiUniFiIT SupportIT Asset ManagementCybersecurity ManagementOffice 365Google Workspace AdministrationCustomer ServiceManaged ServicesOffice & Work SpaceTech & ITMicrosoft WindowsTroubleshootingTechnical Support - $9 hourly
- 5.0/5
- (1 job)
I am a Pro Medical Administrative Assistant, Gamer, and a Patient Care Coordinator. How does this help you? As an experienced Medical Administrative assistant, I will cover all aspects of managing your day-to-day tasks for your business and will help you to increase revenue by freeing your time. My expertise lies in "Healthcare Revenue Cycle Management". I have experience in working with practices like physical therapy, internal medicine, chiropractor, Home care, psychotherapy, psychiatry, ABA, and MFT. I will provide unlimited revisions to your satisfaction, take less time, and work with great quality and accuracy. Looking forward to getting connected!Helpdesk
Patient CareElectronic Health RecordICD CodingAppointment SchedulingBusiness DevelopmentCustomer ServiceAdministrative SupportInsurance VerificationHealthcare ManagementInsurance Claim SubmissionEMR Data EntryRevenue ManagementHealthcare Common Procedure Coding SystemMedical Billing & Coding - $15 hourly
- 4.8/5
- (11 jobs)
Ditch the chaos, embrace efficiency. I'm your one-stop solution for administrative, creative, and technical support, streamlining your operations and driving success. Here's how I empower you: 🌠Client Whisperer: I build strong relationships, understand your unique needs, and deliver personalized support that exceeds expectations. ⚡Process Maestro: From data entry to streamlining workflows, I keep your operations organized and efficient, freeing you to focus on what matters most. 🌈Content Creator: Need captivating presentations, menus, or other materials? I weave magic with words and design, bringing your ideas to life. 💫Email Ninja: Overflowing inbox? Relax! I tame even the most chaotic email monsters, ensuring seamless communication flow. 💢Tech Guru: Network, Active Directory, Azure Cloud, Microsoft 365, G Suite, Chrome OS, and more – I've got you covered. On-prem, hybrid, or cloud – no problem! 🌍Global Reach: I've supported clients across the US and internationally, with experience in diverse industries, especially the medical field. Beyond the Skills: 🎭Quick Learner & Innovator: I'm constantly seeking ways to improve and bring fresh ideas to the table. ⚡Excellent Communication: I listen actively and communicate clearly, ensuring we're always on the same page. 🥇Proven Track Record: With 5+ years of experience, you can count on me to deliver results.Helpdesk
Data EntryCRM SoftwareVirtual AssistanceInformation TechnologyCustomer SupportComputer NetworkSalesAdministrateOnline Chat SupportTechnical SupportDesktop SupportEmail SupportTech & ITIT Support - $25 hourly
- 4.8/5
- (468 jobs)
I'm a 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 consultant with over 14 years of experience (𝟏𝟗𝟗𝟎𝟎+ 𝐡𝐨𝐮𝐫𝐬) specializing in CRM and customer support system configuration, customization, and implementation. My expertise ensures solutions tailored to your specific business needs. I have a proven track record of developing thousands of integrations, automations, and workflows across various platforms such as: ⭐ Zendesk ⭐ Freshworks (Freshdesk, Freshservice, Freshsales, Freshchat, Freshcaller) ⭐ HubSpot ⭐ Intercom ⭐ Zoho CRM & Zoho Desk ⭐ Jira ⭐ Gorgias 🟧 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 ✔️ 14 years (19900+ hours) of proven experience on Upwork. ✔️ 460+ jobs & projects on Upwork. ✔️ 24 years of total professional experience working with companies all across the globe. 🎓 𝐂𝐄𝐑𝐓𝐈𝐅𝐈𝐂𝐀𝐓𝐈𝐎𝐍𝐒 ✔️ Email & SMS Deliverability Certification - Klaviyo Academy ✔️ Marketing Hub Software - HubSpot Academy ✔️ Contextual Marketing - HubSpot Academy ✔️ Sales Hub Software - HubSpot Academy ✔️ Frictionless Sales - HubSpot Academy My dedication to client satisfaction has earned me over 400 five-star ⭐ reviews on Upwork, contributing to my Top Rated Plus status throughout my career. ✅ 𝐋𝐄𝐓'𝐒 𝐆𝐄𝐓 𝐒𝐓𝐀𝐑𝐓𝐄𝐃! Whether you have a clear vision or a vague sense of what needs improvement, I'm here to guide you step-by-step toward streamlined workflows. 🎖️ 𝐇𝐔𝐁𝐒𝐏𝐎𝐓 𝗦𝐏𝐄𝐂𝐈𝐀𝐋𝐈𝐓𝐈𝐄𝐒: ✅ Responsive email template design & customization ✅ Email Campaigns ✅ Sales and marketing process optimization ✅ Attribution tracking and reporting ✅ Integrations and cross-platform automation ✅ Data hygiene and management ✅ Reporting and Dashboards 🎖️ 𝐙𝐄𝐍𝐃𝐄𝐒𝐊 & 𝐅𝐑𝐄𝐒𝐇𝐃𝐄𝐒𝐊 𝗦𝐏𝐄𝐂𝐈𝐀𝐋𝐈𝐓𝐈𝐄𝐒: ✅ Help Center / Helpdesk design and theme branding ✅ Automatic email alerts and reminders ✅ Messaging and Live Chat setup ✅ AI and automation (Intelligent Triage, Advanced Bots) ✅ Agent Workspace configuration ✅ Voice, Talk, and Text implementation (including IVR) ✅ Freshchat setup and Chatbot development ✅ Freshcaller (Phone) setup ✅ Zendesk Explore reporting and analytics ✅ Workflows, Triggers and Automations ✅ Service level agreements (SLA management) ✅ Integration with external systems and CRMs ✅ Support channels and social media integration (Email, WhatsApp, Chat, Chatbot, Contact Form, Facebook, Twitter, Instagram, etc) ✅ Multi-brand / Multi-product deployment ✅ Zendesk Sell setup ✅ Multi-lingual support setup ✅ Training and ongoing support 🎖️ 𝐈𝐍𝐓𝐄𝐑𝐂𝐎𝐌 𝗦𝐏𝐄𝐂𝐈𝐀𝐋𝐈𝐓𝐈𝐄𝐒: ✅ Improve customer onboarding by sending users helpful onboarding messages after they sign up or initiate meaningful actions in the system ✅ Set up a help center that includes an optimized set of articles with screenshots, animated images, and short videos (as applicable) that make it easy for users to get the help they need directly from the articles ✅ Advanced qualification options to help categorize new leads, owner assignment for leads and users ✅ Custom Chatbot configuration to automatically provide quality answers to your Leads and Users 𝐖𝐡𝐚𝐭 𝐈 𝐜𝐚𝐧 𝐨𝐟𝐟𝐞𝐫 𝐲𝐨𝐮: ► Configure, optimize and manage your help desk to streamline support operations. ► Stronger customer relationships with personalized interactions and segmentation. ► Intuitive ticketing systems. ► Comprehensive reports and dashboards, allowing you to make data-driven decisions. ► 𝐀𝐍𝐃 𝐌𝐔𝐂𝐇 𝐌𝐎𝐑𝐄! I have extensive experience implementing countless other features to optimize your CRM/Helpdesk for your unique needs. 👉 Thanks for taking the time to read thus far. One last thing - there's a reason I have a plus 90% job success score and Top Rated Plus status on Upwork. It's because I do it right, or I'll work for free until you're happy. You're guaranteed to get my support even after we close the project. It is important to me you are always comfortable with your system! 🤝 Let's connect for further discussions. I am just a message away! 𝐊𝐄𝐘𝐖𝐎𝐑𝐃𝐒: Service Hub | Operations Hub Omnichannel | Technical support | Customer service Answer Bot Knowledge base Administrator | Developer | Specialist | GuruHelpdesk
CRM DevelopmentCRM AutomationEmail AutomationAI ChatbotChatbot DevelopmentTicketing SystemFreshworks CRMHubSpotIntercomJiraZoho DeskFreshdeskZendesk APIZendesk - $11 hourly
- 4.8/5
- (169 jobs)
I have a Master's in Administration with a concentration in Information Resource Management. I have an extensive background in the field of Administrative Support. I worked heavily with customers and computers on a daily basis. Research, writing and computer skills are a must in which I consider myself to be proficient in. If the work needs to be done fast and efficiently I'm the person for the job. I am responsible, time efficient, and give every job 100%. One of my strongest skills is my fast learning skill so I can learn anything easily if chance is given. I constantly seek ways to improve myself and become better. Customer satisfaction is the ultimate goal. I am working with QQ Solutions since last 3 years.Helpdesk
Adobe PhotoshopData MiningMicrosoft ExcelMarket Research - $18 hourly
- 5.0/5
- (1 job)
DevOps: GIT, Jenkins, Docker, Ansible, Kubernetes Database: MySQL Virtualization: VMware ESXI / VSphere, VMware Workstation, Hyper-V Security Tools: pfSense, VPN, OpenSSL, Pentesting Additional: VoIP services (Asterisk), FreePBX I love what I am doing. In recent times I have engaged in DevOps. I worked as Microsoft Office 365 Administrator, Linux/System support Engineer and Customer Services. Migrations to Office 365. Microsoft Teams. Managing V-Center and ESXI servers. Backup infrastructure over Veeam. Extensive experience in IT Support Engineer Service Desk, Technical Support and Customer Service at various level and area of responsibilities. Troubleshooting different Devices and Computers, Active Directory. Giving Product Information and Product Support for Customers. Provide Technical Assistance and Customer Service through Phones, Chats and Emails. Monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems over the phone. Working with customers/employees to identify computer problems and advising on the solution. Logging and keeping records of customer/employee queries. Updating self-help documents so customers/employees can try to fix problems themselves. Resolving domain and hosting issues.Helpdesk
Network SecurityNetwork AdministrationDevOpsDatabase QueryLinux System AdministrationKubernetesTechnical SupportJenkinsData EntryMicrosoft TeamscPanelEmail SupportOffice 365Microsoft Active Directory - $20 hourly
- 3.8/5
- (6 jobs)
Extensive experience of 11 Years in the following Roles, IT Support Engineer, System Engineer, Network Support Engineer, Technical Support, Head of IT, and MSP Provider ( Managed IT Services) at various levels and areas of responsibilities. Work experiences consist of Troubleshooting different Devices and Computers, Active Directory, Office 365 Administration, FTP/sFTP, Manage Client's Network, Provision, Setup Office Communicator, VPN Server, Firewalls, Backup, Giving Product Information and Product Support for Customers, Providing Technical Assistance and Customer Service through Phones, Chats, and Emails. Good Hands on with OS and application issues for Linux, MAC, and Windows. Some core skills include but are not limited to: • TCP/IP, LAN/WAN Technology, Wireless Technology, Virtual LAN, Voice Over IP, Virtual Private Network, and Network Attached Storage (RAID) • Advanced knowledge in networking device installation (Network Adapters, Routers– Wired and Wireless, Modems, Print servers, Access Points, Wireless Bridge, and Network Attached Storage) • Experienced in Network and/or Systems Administration and Troubleshooting • Network services and/or devices administration (DNS, DHCP, AD, SMTP, WWW, Firewall, NAS, SAN, Network Appliances, routers, switches, etc) • TCP/IP Administration • Google workspace Administration and Migrations • Monitoring Systems: Solar wind NMS * Web: Apache, Nginx, WordPress • Administration of Microsoft Windows servers(2008, 2012, 2016) • Microsoft infrastructure: Active Directory, Office 365 • Virtualization: VMWare, Amazon Web Services, Microsoft Azure, GCP, Hyper - V • Firewalls: PFSense, Sophos, Mikrotik • Administration of Linux Servers(Centos, Ubuntu) • DNS: Bind, Unbound, Microsoft DNS Server • Slack Enterprise Grid System Administration and Migrations • Professional MSP and IT Helpdesk Services • Backups: Veem, Altaro • Enterprise Antivirus: Avast, Kaspersky, Symantec, Trend Micro • ITSM Solutions • RMM Tool: Synchro, Itarian Please feel free to have a quick 10 min call to understand the critical concepts of knowledge you were looking for me to support further. I'm a highly motivated & teamworking individual whom you can trust for the work to be done on time with less supervision.Helpdesk
IT SupportCybersecurity ManagementSystems EngineeringServer VirtualizationNetwork MonitoringBusiness Process Outsourcing IT ServicesITILInformation Technology OperationsNetwork AdministrationWindows 10 AdministrationTechnical SupportMicrosoft ServerSystem AdministrationWindows Server - $40 hourly
- 0.0/5
- (0 jobs)
With over ten years of experience in Technical and IT Support, I have a proven track record of efficiently managing IT environments, implementing effective solutions, and delivering top-tier support to ensure seamless operations and high user satisfaction across diverse technical landscapes. My expertise spans a wide range of areas, including: Office 365 Migrations: Migrated multiple business units into a unified Office 365 environment; completed 6 tenant-to-tenant migrations. Data Migration From File server to SharePoint. Data Migration from NAS storage to SharePoint. PST Migration. On-Premises Active Directory (AD) synchronization with Azure AD. Single Sign-On (SSO) for Office365 Google Workspace Compliance & Security: Managed Office 365 tenants, licensing, email security, retention policies. Windows Server 2008R2/2012R2/2016/2019 Windows 10/11 MCP: Microsoft Azure Backups : Datto SaaS Protection. Virtualization: Hyper-V , VMware Workstation. CrowdStrike Antivirus, ActZero Telecom Configuration: Avaya IP Office Manager. Service Desk: ManageEngine and SolarWinds. SonicWall for LAN/WAN connectivity, VPNs, web filtering, and application control. Desktop and Technical support Signature Management : Code TwoHelpdesk
Google Workspace AdministrationWindows AdministrationTicketing SystemDesktop & Laptop SupportMicrosoft SharePoint AdministrationOffice 365Microsoft Exchange OnlineSystem AdministrationTech & ITMigrationMicrosoft Azure - $9 hourly
- 0.0/5
- (1 job)
Abandon up chaos and adopt efficiency. I'm your one-stop solution for technical, creative, and administrative help; I'll streamline your business and propel it forward. Here's how I empower you: 🌠Client Comforter: I establish trusting connections, pay close attention to your particular needs, and provide exceptional, individualized support. 🌈Creator of Content: Want interesting menus, presentations, or other materials? I use words and design to create magic that makes your ideas come to life. ⚡Master of Process: I handle everything from data entry to workflow optimization, keeping your business productive and orderly so you can concentrate on what really important. 🌍Worldwide Reach: With experience in a variety of businesses, particularly the medical industry, I have provided help to clients both domestically and abroad. 💢Tech Guru: I can help you with network, Active Directory, Azure Cloud, G Suite, Chrome OS, Microsoft 365, and more. Cloud, hybrid, or on-premises — no issues! 💫Email Ninja: Message inbox overflowing? Unwind! I control even the wildest email beasts to guarantee smooth communication. Beyond the Skills: ⚡Superb Communication: I make sure we're constantly in agreement by actively listening and communicating. 🎭Quick Learner & Innovator: I'm always looking for methods to get better and provide new concepts.Helpdesk
Data ExtractionCopy & PasteList BuildingGoogle SheetsData EntryOnline Chat SupportCRM SoftwareIT SupportTech & ITCustomer SupportVirtual AssistanceTechnical Support Want to browse more freelancers?
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