Hire the best Helpdesk Specialists in Rawalpindi, PK

Check out Helpdesk Specialists in Rawalpindi, PK with the skills you need for your next job.
  • $50 hourly
    Visualize Your Next Project… 🕵 What will it mean to you: ⚡︎ To have it done by a reliable expert? ⚡︎ To have it completed on time and budget? ⚡︎ To have it perform better than you expected? That’s what you get when you work with me. 𝐑𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐧𝐨𝐰! 🎓 𝐂𝐄𝐑𝐓𝐈𝐅𝐈𝐂𝐀𝐓𝐈𝐎𝐍𝐒 ✔️ Email & SMS Deliverability Certification - Klaviyo Academy ✔️ Marketing Software - HubSpot Academy ✔️ Contextual Marketing - HubSpot Academy ✔️ Sales Software - HubSpot Academy ✔️ Frictionless Sales - HubSpot Academy 🟧 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 ✔️ 14 years (19300+ hours) of proven experience on Upwork. ✔️ Completed 440+ jobs & projects on Upwork. ✔️ 24 years of total professional experience working for companies all across the globe. ⭐ Zendesk ⭐ Freshworks/Freshdesk/Freshservice/Freshsales ⭐ Intercom ⭐ HubSpot ⭐ Klaviyo ⭐ ActiveCampaign ⭐ Any other CRM since they operate almost the same I will revamp any CRM and Customer Support system, specifically tailored for your business needs. I translate your strategic vision into tangible results through technology implementation. 𝐓𝐄𝐒𝐓𝐈𝐌𝐎𝐍𝐈𝐀𝐋𝐒 My dedication to client satisfaction has earned me over 300 five ⭐ reviews on Upwork, contributing to my Top Rated status. Here are a couple of them: 👍 [You should hire Muhammad] I know it can feel like trying to find a needle in a haystack on Upwork, but I can tell you Muhammad is one of those rare needles. He is fantastic. He knows Zendesk like the back of his hand. He pays close attention to detail and moves very fast. He does extra things that will make your life easier and if you need something changed or customized he makes it happen quickly. He made our life easy and had us up and running with Zendesk very quickly. Thank you so much Muhammad! -Nick 👍 Muhammad has been a strength to our project to optimize use of Zendesk. He has really helped to elevate the system so that the customer is communicated properly and effectively. He helped us set up several Zapier and Wufoo forms to help assist our returns processing. He is an asset to any project that looks to make the most out of Zendesk tools. I hope him the best on his future endeavors. We would surely bring him back to work on our projects in the future. 👍 Muhammad did an outstanding job helping me get started with FreshDesk. I knew very little about the platform myself, so not only did he perform the necessary setup, he also served as a consultant/trainer to help me understand the platform. Any time I had a question, he was available to help me figure out how things worked. Now things are running smoothly without his assistance so I have ended the contract, but I would not hesitate to hire him again if needed. 🎯 𝐌𝐘 𝐌𝐈𝐒𝐒𝐈𝐎𝐍... 𝐀𝐍𝐃 𝐏𝐑𝐎𝐌𝐈𝐒𝐄 Be your silent efficiency partner. I empower businesses by maximizing ROI through streamlined CRM/Helpdesk systems. My methods deliver: ✔️ 𝑹𝒆𝒅𝒖𝒄𝒆𝒅 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒂𝒍 𝒄𝒐𝒔𝒕: Save on manual tasks and unnecessary overhead. ✔️ 𝑬𝒏𝒉𝒂𝒏𝒄𝒆𝒅 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒗𝒊𝒕𝒚: Free your team from repetitive work to focus on high-impact tasks. ✔️ 𝑰𝒎𝒑𝒓𝒐𝒗𝒆𝒅 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒂𝒕𝒊𝒔𝒇𝒂𝒄𝒕𝒊𝒐𝒏: Faster response times and smoother workflows mean happier clients. ✔️ 𝑫𝒂𝒕𝒂-𝒅𝒓𝒊𝒗𝒆𝒏 𝒐𝒑𝒕𝒊𝒎𝒊𝒛𝒂𝒕𝒊𝒐𝒏: Guaranteed measurable results, not just promises. ✔️ 𝑷𝒆𝒂𝒄𝒆 𝒐𝒇 𝒎𝒊𝒏𝒅: Focus on your business goals with the confidence that your operations are running smoothly and effectively behind the scenes. ✔️ 𝑬𝒎𝒑𝒐𝒘𝒆𝒓 𝒚𝒐𝒖𝒓 𝒕𝒆𝒂𝒎𝒔: Give your Support, Marketing, and Sales teams the tools and guidance they need to excel and consistently deliver their best. ✅ 𝐋𝐄𝐓'𝐒 𝐆𝐄𝐓 𝐒𝐓𝐀𝐑𝐓𝐄𝐃! Whether you have a clear vision or just a vague sense of what needs improvement, I'm here to guide you step-by-step towards streamlined workflows. 🎖️ My CRM/Helpdesk expertise covers: ► 𝐓𝐢𝐜𝐤𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Streamline your support process with intuitive ticketing systems, automated workflows, and priority routing. ► 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Build stronger customer relationships with personalized interactions, detailed customer profiles, and segmentation tools. ► 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 & 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬: Gain valuable insights into your customer data with comprehensive reports and dashboards, allowing you to make data-driven decisions. ► 𝐀𝐍𝐃 𝐌𝐔𝐂𝐇 𝐌𝐎𝐑𝐄! I have extensive experience implementing countless other features to optimize your CRM/Helpdesk for your unique needs. 👉 You're guaranteed to get unlimited support even after we close the project. It is paramount to me that you are comfortable with your system always! Let's connect for further discussions. I am just a message away! Cheers, Zafar
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    Digital Marketing
    Marketing Automation
    Email Marketing
    Email Campaign Setup
    Email Automation
    Chatbot Development
    CRM Software
    Zapier
    Zoho CRM
    HubSpot
    Intercom
    Freshworks CRM
    Freshdesk
    Zendesk
  • $11 hourly
    I have a Master's in Administration with a concentration in Information Resource Management. I have an extensive background in the field of Administrative Support. I worked heavily with customers and computers on a daily basis. Research, writing and computer skills are a must in which I consider myself to be proficient in. If the work needs to be done fast and efficiently I'm the person for the job. I am responsible, time efficient, and give every job 100%. One of my strongest skills is my fast learning skill so I can learn anything easily if chance is given. I constantly seek ways to improve myself and become better. Customer satisfaction is the ultimate goal. I am working with QQ Solutions since last 3 years.
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    Adobe Photoshop
    Data Mining
    Microsoft Excel
    Market Research
  • $14 hourly
    With over 8 years of hands-on experience working with MSP providers and assisting small to medium-sized businesses, I am a seasoned IT professional dedicated to delivering top-notch services. My expertise spans a wide range of technologies and services, ensuring comprehensive support for your IT infrastructure. Key Skills: Cloud Platforms: MS Azure, Office 365, Google Workspace Security: Antivirus Installation/Removal, Network Security, VPN, Sonicwall/WatchGuard/Fortinet , Ubiquiti / Unifi Network Expert Collaboration Tools: Calendly Integrations, Microsoft Intune, Microsoft Exchange, MS Teams, Zoom Migration Services: Email & Domain Migration Server Management: Windows Server 2008, 2012, 2016, 2019, HyperV, VMware Networking: MikroTik, Ubiquiti Network Setup Telephony: Xencall/ReadyMode, ViCi Dialer, Ring Central, Free PBX Workstation Support: OS Troubleshooting (Windows/Mac), Hardware Diagnostics Printers: Local and Network Printer Issue Resolution , IT Support , Remote IT Support Why Choose Me: I bring a wealth of experience in managing and securing IT infrastructures, ensuring the smooth operation of your business. My track record includes successful collaboration with MSP providers, and I am well-versed in independently assisting businesses of all sizes.
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    Ubiquiti
    UniFi
    IT Support
    IT Asset Management
    Cybersecurity Management
    Office 365
    Google Workspace Administration
    Customer Service
    Managed Services
    Office & Work Space
    Tech & IT
    Microsoft Windows
    Troubleshooting
    Technical Support
  • $10 hourly
    This might be a 𝐥𝐞𝐚𝐩 𝐨𝐟 𝐟𝐚𝐢𝐭𝐡; perhaps, 𝐫𝐚𝐧𝐝𝐨𝐦 𝐜𝐢𝐫𝐜𝐮𝐦𝐬𝐭𝐚𝐧𝐜𝐞𝐬 that you chose to visit my profile of all the people who applied for your job. Nobody really knows yet. However, what I know is: you're looking for a 𝘀𝘁𝗲𝗹𝗹𝗮𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗴𝗲𝗻𝘁 to free up your time. You know what? 𝐘𝐨𝐮'𝐫𝐞 𝐚𝐭 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐩𝐫𝐨𝐟𝐢𝐥𝐞. I'm an extensively 𝙤𝙗𝙨𝙚𝙨𝙨𝙚𝙙, 𝙚𝙖𝙜𝙚𝙧, 𝙬𝙖𝙧𝙢-𝙝𝙚𝙖𝙧𝙩𝙚𝙙, 𝙥𝙧𝙤𝙖𝙘𝙩𝙞𝙫𝙚, 𝙙𝙚𝙩𝙖𝙞𝙡-𝙤𝙧𝙞𝙚𝙣𝙩𝙚𝙙, and 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝗴𝗲𝗻𝘁 with 𝟎𝟑 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 in the 𝗴𝗮𝗺𝗶𝗻𝗴 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 and 𝗧𝗲𝗹𝗲𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 - 𝗖𝗲𝗹𝗹𝘂𝗹𝗮𝗿 & 𝗪𝗶𝗿𝗲𝗹𝗲𝘀𝘀 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀. Since I am an active 𝗴𝗮𝗺𝗶𝗻𝗴 𝗲𝗻𝘁𝗵𝘂𝘀𝗶𝗮𝘀𝘁, I can navigate through Windows and Computers like a 𝓦𝓲𝔃𝓪𝓻𝓭. I am a 𝙛𝙖𝙨𝙩 𝙡𝙚𝙖𝙧𝙣𝙚𝙧 with an undergraduate degree in 𝘾𝙤𝙢𝙥𝙪𝙩𝙚𝙧 𝙎𝙘𝙞𝙚𝙣𝙘𝙚. ☛ 𝗦𝗸𝗶𝗹𝗹𝘀, 𝗔𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 & 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀 ✤ 𝗟𝗶𝘃𝗲 𝗖𝗵𝗮𝘁 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 | General Inquiries | Inbound Sales | Complaints | Escalations | Refunds, Replacements & Disputes ✤ Responding to Live Chats & eMails from new leads and 𝘁𝘂𝗿𝗻𝗶𝗻𝗴 𝘁𝗵𝗲𝗺 𝗶𝗻𝘁𝗼 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 | friendly & super-fast manner ✤ 𝗘𝗺𝗮𝗶𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (Sending eMails, Creating Newsletter, eMail Reach Out) ✤ 𝗩𝗔 𝘁𝗮𝘀𝗸𝘀 (Admin task, Data Entry, Extensive Research) ✤ 𝗭𝗲𝗻𝗱𝗲𝘀𝗸, 𝗚-𝗦𝘂𝗶𝘁𝗲, 𝗦𝗹𝗮𝗰𝗸, 𝗧𝗿𝗲𝗹𝗹𝗼, 𝗭𝗼𝗼𝗺, 𝗛𝘂𝗯𝘀𝗽𝗼𝘁, 𝗠𝗼𝗻𝗱𝗮𝘆.𝗰𝗼𝗺, 𝗲𝘁𝗰 ✤ Experienced in training and assisting new agents ✤ 𝗧𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝘁 | Windows & Mac-OS | Software & Hardware ✤ 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗔𝗽𝘁𝗶𝘁𝘂𝗱𝗲 & 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘁𝗶𝗲𝘀: Resourceful | Highly Organized | Time management | Team player | Fast learner | Resourceful | 𝗖𝗮𝗻-𝗱𝗼 𝗮𝘁𝘁𝗶𝘁𝘂𝗱𝗲 | Can work well with Autonomy | finding answers for myself and 𝘁𝗮𝗸𝗶𝗻𝗴 𝗺𝗮𝘁𝘁𝗲𝗿𝘀 𝗶𝗻𝘁𝗼 𝗺𝘆 𝗼𝘄𝗻 𝗵𝗮𝗻𝗱𝘀 ☛ Past Projects/Niche ✤ 𝗚𝗮𝗺𝗲𝘀, 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗴𝗮𝗺𝗶𝗻𝗴 𝘀𝘁𝗼𝗿𝗲𝘀 ✤ 𝗧𝗲𝗹𝗲𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 | 𝗔𝗟𝗗𝗜𝗺𝗼𝗯𝗶𝗹𝗲 (𝗧𝗲𝗹𝘀𝘁𝗿𝗮’𝘀 𝟱𝗚, 𝟰𝗚, 𝗮𝗻𝗱 𝟯𝗚 𝗺𝗼𝗯𝗶𝗹𝗲 𝗻𝗲𝘁𝘄𝗼𝗿𝗸𝘀) ✤ 𝗧𝗲𝗰𝗵 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝘁 𝗧𝗲𝗹𝗲𝗻𝗼𝗿, 𝗣𝗞 ☛ What am I looking for? Looking for a reliable company where I can offer my customer support services so that the 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗰𝗮𝗻 𝗳𝗼𝗰𝘂𝘀 𝗼𝗻 𝗴𝗿𝗼𝘄𝗶𝗻𝗴 𝘁𝗵𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 further, 𝐛𝐞𝐧𝐞𝐟𝐢𝐭𝐢𝐧𝐠 𝐚𝐥𝐥 𝐨𝐟 𝐮𝐬. Although, with little to no supervision, I can learn almost any project. But I would give preference to the following niches: (1) 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗿𝗲𝗹𝗮𝘁𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝗴𝗮𝗺𝗶𝗻𝗴 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆, (𝟮) 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀, (𝟯) 𝗠𝗼𝗯𝗶𝗹𝗲 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗖𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀, (𝟰) 𝗖𝗿𝘆𝗽𝘁𝗼𝗰𝘂𝗿𝗿𝗲𝗻𝗰𝘆, (𝟱) 𝗪𝗲𝗯 𝟯.𝟬
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    G-Cloud
    Crisp
    Email Communication
    Trello
    Data Entry
    Customer Satisfaction
    Gorgias
    Zendesk
    Freshdesk
    Customer Feedback Documentation
    Product Onboarding
    Online Chat Support
    Order Processing
  • $9 hourly
    I am a Pro Medical Administrative Assistant, Gamer, and a Patient Care Coordinator. How does this help you? As an experienced Medical Administrative assistant, I will cover all aspects of managing your day-to-day tasks for your business and will help you to increase revenue by freeing your time. My expertise lies in "Healthcare Revenue Cycle Management". I have experience in working with practices like physical therapy, internal medicine, chiropractor, Home care, psychotherapy, psychiatry, ABA, and MFT. I will provide unlimited revisions to your satisfaction, take less time, and work with great quality and accuracy. Looking forward to getting connected!
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    Patient Care
    Electronic Health Record
    ICD Coding
    Appointment Scheduling
    Business Development
    Customer Service
    Administrative Support
    Insurance Verification
    Healthcare Management
    Insurance Claim Submission
    EMR Data Entry
    Revenue Management
    Healthcare Common Procedure Coding System
    Medical Billing & Coding
  • $18 hourly
    DevOps: GIT, Jenkins, Docker, Ansible, Kubernetes Database: MySQL Virtualization: VMware ESXI / VSphere, VMware Workstation, Hyper-V Security Tools: pfSense, VPN, OpenSSL, Pentesting Additional: VoIP services (Asterisk), FreePBX I love what I am doing. In recent times I have engaged in DevOps. I worked as Microsoft Office 365 Administrator, Linux/System support Engineer and Customer Services. Migrations to Office 365. Microsoft Teams. Managing V-Center and ESXI servers. Backup infrastructure over Veeam. Extensive experience in IT Support Engineer Service Desk, Technical Support and Customer Service at various level and area of responsibilities. Troubleshooting different Devices and Computers, Active Directory. Giving Product Information and Product Support for Customers. Provide Technical Assistance and Customer Service through Phones, Chats and Emails. Monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems over the phone. Working with customers/employees to identify computer problems and advising on the solution. Logging and keeping records of customer/employee queries. Updating self-help documents so customers/employees can try to fix problems themselves. Resolving domain and hosting issues.
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    Network Security
    Network Administration
    DevOps
    Database Query
    Linux System Administration
    Kubernetes
    Technical Support
    Jenkins
    Data Entry
    Microsoft Teams
    cPanel
    Email Support
    Office 365
    Microsoft Active Directory
  • $20 hourly
    Extensive experience of 11 Years in the following Roles, IT Support Engineer, System Engineer, Network Support Engineer, Technical Support, Head of IT, and MSP Provider ( Managed IT Services) at various levels and areas of responsibilities. Work experiences consist of Troubleshooting different Devices and Computers, Active Directory, Office 365 Administration, FTP/sFTP, Manage Client's Network, Provision, Setup Office Communicator, VPN Server, Firewalls, Backup, Giving Product Information and Product Support for Customers, Providing Technical Assistance and Customer Service through Phones, Chats, and Emails. Good Hands on with OS and application issues for Linux, MAC, and Windows. Some core skills include but are not limited to: • TCP/IP, LAN/WAN Technology, Wireless Technology, Virtual LAN, Voice Over IP, Virtual Private Network, and Network Attached Storage (RAID) • Advanced knowledge in networking device installation (Network Adapters, Routers– Wired and Wireless, Modems, Print servers, Access Points, Wireless Bridge, and Network Attached Storage) • Experienced in Network and/or Systems Administration and Troubleshooting • Network services and/or devices administration (DNS, DHCP, AD, SMTP, WWW, Firewall, NAS, SAN, Network Appliances, routers, switches, etc) • TCP/IP Administration • Google workspace Administration and Migrations • Monitoring Systems: Solar wind NMS * Web: Apache, Nginx, WordPress • Administration of Microsoft Windows servers(2008, 2012, 2016) • Microsoft infrastructure: Active Directory, Office 365 • Virtualization: VMWare, Amazon Web Services, Microsoft Azure, GCP, Hyper - V • Firewalls: PFSense, Sophos, Mikrotik • Administration of Linux Servers(Centos, Ubuntu) • DNS: Bind, Unbound, Microsoft DNS Server • Slack Enterprise Grid System Administration and Migrations • Professional MSP and IT Helpdesk Services • Backups: Veem, Altaro • Enterprise Antivirus: Avast, Kaspersky, Symantec, Trend Micro • ITSM Solutions • RMM Tool: Synchro, Itarian Please feel free to have a quick 10 min call to understand the critical concepts of knowledge you were looking for me to support further. I'm a highly motivated & teamworking individual whom you can trust for the work to be done on time with less supervision.
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    Computer Maintenance
    PfSense
    Information Technology Operations
    Network Administration
    Windows 10 Administration
    Technical Support
    Microsoft Server
    Virtualization
    DHCP
    Microsoft Exchange Server
    Microsoft Windows
    DNS
    System Administration
    Windows Server
  • $25 hourly
    I am professional freelancer since last 9 years. I am expert in Linkedin Lead Generation, Research work and providing customer support services. I am very active in communication and always respond back in 5 minutes or less. Clients satisfaction is my only goal to achieve always. This is the reason that I am Top Rated on upwork. I am 24/7 available on Skype and upwork chat. I am looking for long term working relationships on Upwork.
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    Adobe Photoshop
    Data Mining
    Microsoft Excel
    Zendesk
  • $8 hourly
    I am a seasoned professional with 6+ Years of experience in Client and customer services, Technical Support, Customer Success, and Sales with an exceptional track record of providing exceptional customer support in around 30 English and non-English countries. Work History: I possess a good understanding of distinction in different business models and the needs of their customers. Previously, I have demonstrated success in these processes having worked with cellular MVNOs', SaaS companies, wireless smart IoT devices, digital marketing and software companies as well as several offshore outsourced call centers enabling me to learn and bring to use the knowledge of many different domains and disciplines that result in satisfied customers wherever I go. Previous responsibilities carried out include: Technical Support / Customer Success: Onboarding new customers and providing chat, call email support to Fintech and other businesses. Customer success for Cellular Networks / MVNO’s. From purchase and onboarding to plan selection and technical assistance. Testing software and reporting bugs as well as providing technical assistance for SaaS companies. Providing after-sales technical support as well as selling, upselling, retention, and order assistance for Smart IoT devices company. Identifying backtracking and troubleshooting bugs. Creating tickets and documenting the resolution. Providing remote desktop support for issues troubleshooting. Escalating complex tickets to senior Tier, Devs or relevant department. Manage customer escalations in accordance with agreed SLAs and support agreements Sales experience: Prior experience to these includes Outbound/ Inbound sales in real estate, medical equipment, and 20+ other different products/services. In my previous experiences, I have worked with software and tech companies, digital marketing, e-commerce, real estate, insurance brokerages, and IoT devices companies assisting customers and businesses from product selection to delivery as well as after-sales support services where required. These different experiences have enabled me to utilize my experiences and offer a blend of both sales and support services to analyze the need of customers and take every necessary step to resolve their issue and turn your customer into a 'Happy Customer'. I am a fast learner possessing the ability to quickly learn and adapt to new concepts with minimum to no supervision. I am a tech-savvy person proficient in many industry-leading CRM, CMS and ticketing software. I have also worked on many custom-built systems, live chat platforms (salesforce, intercom, helpscout, Zendesk, helpdesk, pipefy, asana, HubSpot, etc.). I also possess knowledge of different OS systems (Linux, Windows, and macOS) and languages like HTML, CSS some bash, and python. With an eye for detail, I am fast at learning and can work with minimal supervision so that's something I can promise you won't have to worry about. Punctuality is also really important to me, I go out of my way to deliver before deadlines because it’s just proper business etiquette, and I respect your time as well as our agreement. Hope this gives you an idea about my previous experiences and abilities. Why Would You Hire Me? I am committed to providing the highest standards of Accuracy I will give you quality work within the required time Full-Time Freelancer in Upwork, available 24/7 Quick response on Upwork. I can handle pressure and am serious about deadlines. I have a home office/ designated workstation and a high-speed internet connection, which enable me to maximize my focus on work. Please do reach out to me in case you have any questions or want to negotiate on the rate. Regards,
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Client Management
    Customer Acquisition
    Customer Experience Research
    Intercom
    Troubleshooting
    End User Technical Support
    Customer Support
    Customer Relationship Management
    Technical Support
    Email Support
    Online Chat Support
    Phone Support
    Zendesk
    Help Scout
  • $15 hourly
    open to new ideas want to earn money and grow in the industry. work hard play harder, and always look for an opportunity
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    CRM Software
    Virtual Assistance
    Information Technology
    Customer Support
    Computer Network
    Sales
    Administrate
    Online Chat Support
    Technical Support
    Desktop Support
    Email Support
    Tech & IT
    IT Support
  • $20 hourly
    i have experience in networking LAN WAN WLAN services networking troubleshooting, router configurations, NVR DVR configurations desktop support windows remote desktop services and VPNs services configurations. also have experience in data entry and copy typing in word and excel sheet.
    vsuc_fltilesrefresh_TrophyIcon Helpdesk
    Microsoft PowerPoint
    Microsoft Word
    Microsoft Excel
    Online Help
    Network Engineering
    Information Technology
    Computing & Networking
    Computer Network
    Data Entry
    IT Support
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