Hire the best Helpdesk Specialists in Tennessee

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$50 hourly
Aldith G.
- 5.0/5
- (88 jobs)
Hey there! Thanks for stopping by! I'm here to help you turbocharge your business with top-notch software implementation and customer experience management expertise. With over two decades of industry experience under my belt, I bring a wealth of knowledge and certified prowess as a Zendesk implementation expert. I've had the pleasure of working with a diverse range of businesses, from small enterprises to healthcare organizations and home service professionals. My passion lies in helping businesses like yours thrive and flourish in today's competitive landscape. As your go-to Zendesk guru, I specialize in tailoring the platform to fit your unique business needs like a glove. Whether it's configuring workflows, setting up automations, or generating insightful reports, I've got you covered. With my help, you'll enjoy seamless integration, stellar customer interactions, and streamlined operations. But that's not all! My expertise extends beyond Zendesk. I'm well-versed in other software solutions like Zendesk Sell, Housecall Pro, Simple Practice, Bitrix24, HighLevel, and more. Need a hand with customer experience management? Consider it done! From developing killer support strategies to training your teams for excellence, I've got the skills to elevate your customer service game. My secret sauce? Exceptional management skills. I pride myself on my ability to nip issues in the bud and keep customer satisfaction levels soaring. By implementing smooth processes and fostering open communication, I'll help you keep those customer escalations at bay and boost retention rates. Let's not forget about knowledge management. With tools like Guide, Trainual, and Whale.io in my toolkit, I can create rock-solid knowledge bases that empower your customers and support teams alike. Say goodbye to long wait times and hello to lightning-fast issue resolution and self-service capabilities. Bottom line: I'm pumped to partner with you on your journey to success. Whether you've got a burning question or a full-blown project in mind, I'm all ears. Let's chat and see how we can make magic happen for your business. Hit me up anytime!

Helpdesk
Project Management Software
Knowledge Management
Business Operations
Training Design
Software Configuration Management
System Configuration
Ticketing System
Customer Relationship Management
Process Improvement
Customer Service
Management Skills
Zendesk
$25 hourly
Robert S.
- 5.0/5
- (49 jobs)
I have excellent communication, and negotiating skills combined with the ability to deliver exceptional tasks. Customer service, data entry, transcription, VA, research and administrative work. I have a keen eye for details and work effectively under pressure. Some of my current positions are on hold (for various reasons; seasonal/traffic has lowered, ect.) I currently have one position that I work part time on Upwork. I would like to work part time/full time from my home for extra income. I have currently over 25 years experience in customer service related fields. I also am very fluent with the internet and computer.

Helpdesk
Customer Support
Content Writing
Phone Communication
Order Entry
Administrative Support
English Tutoring
Retail Merchandising
Public Relations
Customer Service
Order Processing
Phone Support
$30 hourly
Jonathan E.
- 0.0/5
- (0 jobs)
I.T. professional with over a decade of experience as an outsourced Engineer, internally as an IT-Manager / Director, and for vendors on service desks supporting MSPs, enterprise organizations, and dev teams.

Helpdesk
Security Engineering
Regulatory Compliance
Microsoft Hyper-V Server
Citrix
VMWare
Virtual Desktop Infrastructure
Managed Services
Systems Engineering
Network Engineering
DevOps
Microsoft Azure
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