Hire the best Helpdesk Specialists in Venezuela

Check out Helpdesk Specialists in Venezuela with the skills you need for your next job.
  • $7 hourly
    🏆 Top Rated Freelancer 🚀 100% Job Success 💎 51+ Upwork Projects Accomplished. 🕰 5300+ Total Working Hours 💸 $50k+ earnings generated with this platform Charismatic, efficient, workaholic, responsible, multitasking. Those are the qualities that better describe me and the reasons why I always succeed in my projects. I am great at: - Customer Support - Virtual Assistant - KYC duties - Content Writing - Transcription (Eng-Spa) - Translation (Eng-Spa) Do you want it? I get it for you! I have more than 6 years of experience in these fields and I have worked with companies like: - TranscribeMe - Rev - Transcription Panda - Babbletype - SadoTech - Baltic Wonder - Buenosybaratos - White Label Casinos Looking forward to working with you! Carla
    Featured Skill Helpdesk
    Virtual Assistance
    Know Your Customer
    Ticketing System
    CRM Software
    Oracle
    Zendesk
    Customer Service
    Order Fulfillment
    Customer Support
    Shopify
    Spanish
    English
    Castilian Spanish
  • $8 hourly
    Agile Project Analyst. Lawyer, Political Scientist, Academic tutor, and teacher. Used to work as a helpdesk. Proactive, organized. Scrum. Agile methods. Project Management.
    Featured Skill Helpdesk
    Scrum
    Management Skills
    Business Management
  • $15 hourly
    As a junior software engineer with experience in mobile and web development, I am passionate about programming and engineering, constantly strive to stay updated with the latest trends in the industry, which is why I want to develop my skills and expertise in mobile app development. - I'm experienced in HTML, CSS, JavaScript, TypeScript, React, React Native, Kotlin, NodeJS, ExpressJS. My goal is to become an expert in android mobile app development with these technologies and work on challenging and innovative projects that push the boundaries of what is possible. I am eager to learn, grow, and contribute to the development of cutting-edge mobile apps that can make a real difference in people's lives.
    Featured Skill Helpdesk
    Mobile App Development
    React Native
    Web Services Development
    MERN Stack
    Microsoft Windows PowerShell
    Firebase
    Scripting
    Kotlin
    React
    Web Development
    ExpressJS
    JavaScript
    TypeScript
    Amazon Web Services
  • $20 hourly
    Hello, and thank you for stopping by! Some of the fields of expertise you can verify through my profile reviews, links or asking about more in deep: [Main Skills]: · System Administration, from standalone servers to on-prem infrastructures · OS deployment, system setup, software provisioning/configuration, migration/upgrades and other custom solutions · Home & SME Networking design and implementation, Firewall, VLAN, VPN, Load Balancing, etc. · HelpDesk & Solution of common issues, including security [General Expertise]: · GNU / Linux: Debian, Ubuntu, OpenWRT, pfSense, RouterOS (Mikrotik), Archlinux, Manjaro, UnRaid · Docker: Portainer, Container building, Composer · Web Services: DNS management, reverse proxies, migration/upgrades, backup/recovery, Bash scripting, etc. · Cloud Computing: DigitalOcean, OVH, Linode, AWS and Hetzner (small scale management) · Virtualization: VMware (ESXi), Oracle Virtualbox, Qemu/KVM, Proxmox · Networking: OpenVPN, Wireguard, SSH, NFS, FTP, Samba, PXE [Former Experiences]: · Single Sign-On (SSO): Shibboleth, OpenLDAP → Active Directory → MS 365 integration · Automated backups (incl. hot backups for Virtual Machines) · Custom VPN solutions (e.g. secure access to remote resources) · Rebranded / custom Linux OSes (incl. OpenWRT) · Panels: Webmin/Virtualmin, Cockpit · Mail: Postfix, Dovecot · Monitoring: Prometheus, Grafana · Orchestration: Saltstack · English → Spanish translation & proofreading (documents, manuals, apps & games) · Audio Edition & Image Retouching (not designing or production) · Batch processing of audio/video/images (e.g. transcoding) · Writing about IT, Social Science and other topics (Non SEO) [About Me]: «You've been making the wrong mistakes» (Thelonious Monk) I got involved into what is called ‘Computer Sciences’ back in 1998, at University’s Computer Lab. The payment was a total joke, but the teachers and knowledge acquired was invaluable. I started my own business in 2000 from scratch, and survived selling assembled PCs and doing tech support for over a decade. With a few casual approaches to what today is called 'FOSS', I had the real crush with it in 2007. More as hobby than something profitable, I tinkered around with it and learned a lot; while busy in several, different jobs. I got into what was called 'Freelancing' in 2016, and hit the jackpot in 2019 with a job which had future, plus a good employer that paid me good. Then, ‘Corona-chan’ came up to mess up everything again. Job included. Later on, I found my current main job at Upwork in 2021 by mere chance, and since then, in commitment with it. Still attend requests from good old clients, though. A German client once said to me: «Your spoken English is excellent, for German standards» [About my main Job]: Currently, I work remotely as main SysAdmin for a Germany based development software company, keeping on my charge an on-prem infrastructure composed of a few dozens of devices that englobe servers, switches, routers, dockerized/virtualized services, monitoring and other related artifacts. We have had intense times together. One day in Feb, 2022, without previous warning, the datacenter got in the middle of a war zone. I had to quickly migrate the entire infrastructure data to the cloud. No preparations, no schedules or timetables. It took me a week with little sleep to migrate everything to a totally different environment, and improvise both a cluster and a network topology, everything on the crazy run. The zone was under constant risk of bombing. I didn't know by then, but the on-site staff could extract the hardware, put it save, and sent it across 2 countries, before to be re-aconditioned and re-assembled (it didn’t arrive in good shape) into a new datacenter, several months later. No need to tell you who was in charge to migrate everything back, but that was the easiest part compared with the struggles of a SysAdmin working under insane pressure. Periodically, they ask for implementing everything they need running for their work, or provide support for the different issues they could have. More than once, such requirements has been very unique and ‘near-impossible’ to accomplish. I started to notice I came out with a solution, no matter how I argued against, believing it was ‘out of my skills’. Everything is running pretty fine at there now. They added more servers and put water cooling system. My virtual presence, although required, doesn't need to be constant anymore. All critical services and tasks run automatically and I receive alerts when something goes bad. Due to this, I'm starting to have spare time that I would like invest into one-time projects, jobs involving occasional consultancy, or tasks related with my experience up to, say, 25-30 hours per month. With all this said, I hope you can profile me better, and also would like hear about your requests. I might even tell you how did I get that job. Thank You for Reading!
    Featured Skill Helpdesk
    Subtitles
    Debian
    Linux System Administration
    Ubuntu
    English to Spanish Translation
    Embedded Linux
    Data Entry
    Network Engineering
    Proofreading
  • $13 hourly
    I am a Systems Engineer with more than 15 years of experiencie in IT Support, which give me excellent skills with customer service and quality of service. I have been related in other activities as Management, Sales and Marketing. I am a very responsible person and I learn quickly. I am interested to try something different from my normal job to take on new challenges.
    Featured Skill Helpdesk
    Sales & Marketing
    Finance & Accounting
    Marketing
    Customer Service
    Systems Engineering
    Desktop Application
    Management Skills
    Data Analysis
  • $17 hourly
    I have a strong passion for my work and have managed the network and associated systems for a company that provides services and parts to the industrial sector. This includes trade-in tires and spare parts, as well as the wholesale and retail of vehicles and forklifts. In my previous role, I was responsible for HelpDesk Support. I studied French at the Alliance Française for two years, attending classes after my work schedule. Upon completion, I certified my studies by taking the DELF and TEF exams. Currently, I am seeking a remote job. Given my experience in IT activities that typically require physical or on-site presence, I am eager to apply my analytical skills and attention to detail in a role such as Data Entry, User Support, or as an Editor or Translator from French to Spanish and vice versa.
    Featured Skill Helpdesk
    User Profile Creation
    User Technical Training
    End User Technical Support
    System Installation & Upgrades
    System Configuration
    Administrative Support
    System Administration
    Document Translation
    Transcript
    French
    Data Entry
    IT Support
  • $10 hourly
    Career Summary As an IT enthusiast, I possess a strong understanding of computer hardware and software, complemented by extensive knowledge of various operating systems. With a keen eye for detail, I excel in troubleshooting common computer issues. Also, I have a sense of Graphic Design Skills * Researcher * Attention to detail * Positive * Leadership * Responsible Tools * Word * PowerPoint Specialties * IT repairs and maintenance * Management * Copywriting
    Featured Skill Helpdesk
    Help Scout
    AnyDesk Software
    Google Workspace
    Research & Strategy
    Leadership Skills
    Troubleshooting
    Information Technology
  • $30 hourly
    I'm Innovator, Strategist, and Expert in Technology Solutions and a seasoned professional with over 15 years of experience in telecommunications, data analysis, and business process optimization. As an accomplished systems engineer with a passion for innovation.
    Featured Skill Helpdesk
    Data Analysis
    Structured Programming
    IT Consultation
    Telecommunications Engineering
    Scrum
    Python
    Statistics
    Excel Formula
    Microsoft Project
  • $9 hourly
    I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.
    Featured Skill Helpdesk
    Database Programming
    Web Hosting
    WordPress
    Web Host Manager
    Customer Support
    Technical Support
    Email Support
    Online Chat Support
    Phone Support
  • $20 hourly
    ✅ eCommerce Email Marketing Expert With over 3 years of experience in eCommerce marketing, I'm confident in my ability to help your brand achieve success through creating converting campaigns. Let's work together to boost sales and drive growth. With a strong understanding of segmentation strategies, I can help your company increase open rates and conversions through targeted email campaigns ✅ Customer Support I have experience in technical support and helpdesk, and possess the necessary skills to provide efficient and effective customer service. Let me leverage my expertise to support your team with the highest quality helpdesk assistance. ✅ Deliverability Expert As a deliverability expert, I'm well-versed in email dedicated domains, DKIM, SPF, and DMARC authentication. My knowledge and experience will help ensure your emails reach the inbox. Allow me to use my skills to help your company achieve successful email deliverability.
    Featured Skill Helpdesk
    Marketing Strategy
    Social Media Marketing
    Client Management
    Canvas
    Email Deliverability
    Graphic Design
    Copywriting
    SendGrid
    Email Marketing
    Email Marketing Strategy
    Email Campaign Setup
    Email Design
  • $12 hourly
    Systems Engineer graduated from the Bicentennial University of Aragua, I consider myself a proactive person, I develop in my work area and I am a responsible and dedicated person. I’m experienced in HTML and CSS, javascript, react JS, and basic programming. I might not know something but i learn fast so i can get my work done I also know alot from computers, from hardware to software Experienced in everything related to Microsoft, 365, Azure, IT Helpdesk.
    Featured Skill Helpdesk
    Steam
    QA Testing
    English to Spanish Translation
    Stellar
    Office 365
    IT Support
    Game Testing
    Computer Skills
    Computer Hardware
    Low-Level Programming
    Computer Assembly
    Computer Network
    Translation
  • $10 hourly
    Ingeniero en Informática, aplicada, disciplinada, con más de 15 años de experiencia en el Área, tuve una trayectoria de 17 años, en la Administración Pública, específicamente en el ente recaudador de finanzas, donde me desempeñe en el área de programación, luego de unos años como Coordinadora del Departamento de IT, ahora también como Asistente Virtual, Community Manager, sin dejar a un lado las ganas de seguir adquiriendo nuevos conocimientos y actualizar todo el potencial, con expectativas en el mercado laboral que se me pueda presentar.
    Featured Skill Helpdesk
    Canva
    Remote Connection Support
    Data Backup
    Data Entry
    Microsoft Office
    Virtual Assistance
    Web Design
    Social Media Account Integration
    Content Creation
  • $5 hourly
    Proactivo, Atención al Cliente, Buena y rápida escritura con la computadora, dispuesto, Capacitado para Trabajar Bajo Presión en cualquier situación, puntual, responsable
    Featured Skill Helpdesk
    Data Entry
    General Transcription
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