Hire the best Helpdesk Specialists in Virginia
Check out Helpdesk Specialists in Virginia with the skills you need for your next job.
- $65 hourly
- 5.0/5
- (6 jobs)
I'm a Microsoft certified professional with 20+ years of experience working with for-profit and non-profit businesses and their unique technologies. I have a willingness to learn new technology and enjoy helping others to succeed. Strengths include: • HIPAA, CARF, PCI-DSS and other various regulations • Point-of-Sale (Hardware and Software) • Document Management (Hardware and Software) • Customer Relationship Management (CRM) • Medical/Practice Management (Software) • Hardware/Software Troubleshooting and Support (Helpdesk) • Small Business technology audit and assessment • Basic Data Entry (approximately 65-75wpm) • Product Testing (physical or digital) • SharePoint 2013, O365 Management and "basic" design • Microsoft Server 2008 / 2012 (Management and Automation) ** Remote service and support available utilizing Splashtop for secured remote access. *** If necessary, VPN access is an option for short or long-term support and maintenance. Additional experience: • Mobile App testing • Professional product review and feedback • Small business technology consultationHelpdesk
EnglishTechnical SupportBusiness with 1-9 EmployeesIncident ManagementTroubleshootingAutomationScriptingMicrosoft SharePoint AdministrationPoint of Sale & Payment SystemsElectronic Medical RecordHardware TroubleshootingMicrosoft Office - $40 hourly
- 5.0/5
- (1 job)
Willing to relocate to: Africa, Middle East Authorized to work in the US for any employer Skills * Risk Analysis and Management (10+ years) * Budgeting and Forecasting (10+ years) * Product and Service Sales (10+ years) * Merchandising (10+ years) * Team Leadership and Coaching (10+ years) * Opening and Closing Procedures (10+ years) * Payroll Management (10+ years) * Scheduling Experience (10+ years) * Web Technologies and Services (10+ years) * Cost Reduction Strategies (10+ years) * Microsoft Applications (10+ years) * Vendor Management (10+ years) * Training and Development (10+ years) * Strategic Planning (7 years) * Profit & Loss (7 years) * P&L Management (9 years) * Business Development (10+ years) * Product Development (10+ years) Assessments Management & Leadership Skills: Impact & Influence - Highly Proficient July 2019 Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly ProficientHelpdesk
Human ResourcesCustomer ServiceSupply Chain & LogisticsManagement SkillsBusinessBudgetTech & ITLeadership SkillsCoachingTechnical Project ManagementBusiness DevelopmentLogistics CoordinationBusiness CoachingBusiness Management - $50 hourly
- 5.0/5
- (23 jobs)
I'm a versatile writer with a passion for transforming complex ideas into engaging content. I’ved honed my ability to adapt to any topic or audience, crafting compelling blog posts across diverse industries. From technology and finance to health and lifestyle, I deliver content that informs, entertains, and inspires. My expertise extends beyond blog writing. I offer comprehensive content solutions including SEO optimization, in-depth research, and meticulous proofreading. I thrive on the challenge of understanding my clients' unique needs and tailoring content accordingly. Whether you're looking to boost your online presence, educate your audience, or generate leads, I'm committed to delivering exceptional results. 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? ♦ Client-Centric Approach: Your feedback and input are invaluable to me. I prioritize your needs and work closely with you to ensure that the final deliverables exceed your expectations. ♦ Commitment to Quality: I go the extra mile to provide polished, professional content that meets your standards and deadlines. Let's collaborate to create content that sets you above the rest and achieves your goals.Helpdesk
Customer ServiceIT Service ManagementTrainingIncident ManagementChange ManagementCommunicationsITILProcess ImprovementContent WritingInformation Technology OperationsServiceNowWritingTechnical WritingCreative Writing - $45 hourly
- 0.0/5
- (0 jobs)
Sr. IT Operations Administrator & Support Engineer Results-driven IT professional with extensive experience in managing desktop support and IT service desk operations for large organizations. Proven expertise in optimizing IT service delivery through strategic planning, process improvement, and technical project management. I am proficient in overseeing hybrid Active Directory environments, Azure, and Microsoft Intune administration, with a strong focus on endpoint security and compliance management. Skilled in implementing IT initiatives that enhance operational efficiency, reduce costs, and improve user experience. Adept at leading teams, managing vendor relationships, and utilizing tools such as ServiceNow and SCCM to streamline processes and ensure high service levels. I am committed to leveraging technology to drive business outcomes and foster continuous improvement. Core Strengths: * Leadership & Team Management: Led cross-functional teams to achieve strategic objectives.Helpdesk
ServerServiceNowTechnical Project ManagementTechnical SupportTech & ITPhone CommunicationCustomer Service - $50 hourly
- 0.0/5
- (0 jobs)
I’m an experienced analyst with expertise in Internet registry data validation, document review, and compliance. Skilled in real-time customer support with a proven ability to manage high-priority tasks and improve process efficiency. My expertise includes: - Reviewed and validated legally binding contracts to ensure customer compliance - Resolving high-priority requests under tight deadlines - Providing real-time customer/technical support via phone, email, live chat - Mitigating fraud risks through research, document review, and policy compliance I bring a results-driven approach and a commitment to quality. Let’s collaborate to achieve your project goals!Helpdesk
Process ImprovementPhone SupportTrainingInstructional DesignOnline ResearchPhone CommunicationOnline Chat SupportProblem SolvingCustomer SupportTech & ITNeeds AssessmentFraud MitigationComplianceDocument Review - $28 hourly
- 4.8/5
- (133 jobs)
Over the last 13 years I have developed my skills as a Customer Support Guru and Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Mohawk, Boston Scally Company, Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Fortified Bike, Uncommon Green, Geekdom and Anita Grant Cosmetics. I am seeking opportunities to further the use of my skills in a position I love. I enjoy making customers happy and solving their issues. It gives me great satisfaction to watch a business improve and grow through awesome customer support. I offer loyalty and dedication to growing your business that is second to none. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I can be reached through chat and Email, I do not use a webcam. I do not provide phone work or accept phone based contracts. ** Awarded the Odesk Top 1% of Contractors WorldWide Award for 2013** ** Top 1% Contractor on Upwork for 2014, 2015, 2016, 2017, 2018**Helpdesk
Content ManagementEmail CommunicationMicrosoft WordAdministrative SupportData EntryPublic RelationsMicrosoft ExcelForum ModerationCustomer SupportSoftware QAOnline Chat SupportEmail Support - $80 hourly
- 0.0/5
- (0 jobs)
I am a professional cloud engineer who is responsible for designing, deploying, and managing an organization's cloud computing infrastructure. This includes the setup and management of cloud-based servers, storage, networking, and applications. I am also responsible for ensuring the security and scalability of cloud systems, as well as optimizing their performance and cost-effectiveness. I'm a cloud engineer with experience in migrations from on-prem to the cloud. Whether you are running a single VM on a typical physical server, a single service, or a whole network, infrastructure I can help to migrate everything in the cloud from scratch.Helpdesk
Computer NetworkComputing & NetworkingNetwork AdministrationNetwork Engineering - $23 hourly
- 0.0/5
- (0 jobs)
Professional Summary Diligent IT enthusiast and Cybersecurity student with a hands-on approach to technology. Seeking an entry-level position in Data Entry to apply my precision, technical acumen, and commitment to accuracy.Helpdesk
Computer SkillsTypingInformation TechnologyKernel-based Virtual MachineKali LinuxMicrosoft OfficeEmail CommunicationPhone CommunicationTechnical SupportCustomer ServiceTech & IT - $20 hourly
- 0.0/5
- (0 jobs)
Hello! I'm Luis, a highly experienced and dedicated freelance IT System Administrator with a comprehensive background in system administration and network management . With over 10 years in the IT field, I've developed a robust skill set that includes advanced knowledge in Microsoft 365 administration, Active Directory and VOIP. My career is driven by a passion for technology and a commitment to delivering high-quality, reliable IT solutions that empower businesses to operate more efficiently and securely. I pride myself on my problem-solving skills, which allow me to swiftly diagnose and rectify complex technical issues, minimizing downtime and ensuring that business operations run smoothly. Clients appreciate my dedication to providing exceptional service, underpinned by clear communication and a proactive approach to IT management. I understand that every organization has unique needs, and I thrive on tailoring my services to meet those specific requirements, whether it's managing IT infrastructure, enhancing network security, or implementing cutting-edge technologies that drive growth and innovation. Beyond my professional endeavors, I'm constantly seeking out new technologies and methodologies to stay ahead of industry trends – ensuring that I can offer my clients the most current and efficient IT solutions. If you're looking for a reliable, skilled, and forward-thinking freelance IT System Administrator to ensure your IT infrastructure is robust, secure, and aligned with your business objectives, I'd love to hear from you. Let's connect and discuss how we can work together to achieve your IT goals!Helpdesk
User Guide WritingAV EquipmentCustomer EngagementTraining & DevelopmentIT Project ManagementSoftware IntegrationWindows 11 AdministrationWindows 10 AdministrationInterpersonal SkillsCustomer SupportTechnical DocumentationOffice 365Microsoft Active DirectorySystem Administration Want to browse more freelancers?
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