Hire the best Helpdesk Specialists in Johannesburg, ZA
Check out Helpdesk Specialists in Johannesburg, ZA with the skills you need for your next job.
- $13 hourly
- 4.8/5
- (5 jobs)
I am excited to introduce myself as a highly skilled Virtual Assistant with over a decade of experience in various roles. My expertise includes: Customer Service: Proficient in both phone and email support. E-commerce Management: Experienced in order fulfillment, live chat support, helpdesk operations, and order processing. Platform Proficiency: Skilled in Shopify, Oberlo, AliExpress, and various marketing automation tools such as Mailchimp and Klaviyo. I have successfully designed and managed multiple Shopify websites and social media marketing accounts, focusing on content creation and email automation. My organizational skills and adaptability allow me to take on diverse tasks effectively, learning quickly as needed. I am committed to providing high-quality, professional support to ensure the success of my clients' businesses. With flexible hours, I am available day or night to meet your needs. Thank you for considering my services. I look forward to the opportunity to assist you.Helpdesk
Social Media WebsiteSocial Media ContentCustomer Relationship ManagementEmail CommunicationSocial Media Content CreationSocial Media AdvertisingWeb DesignCustomer ServiceDropshipping - $25 hourly
- 0.0/5
- (2 jobs)
I'm a Senior IT Desktop/Cloud Engineer based in South Africa, open to projects and jobs locally and globally. With 8 plus years of experience as a Technical Support Specialist. I have a Degree in Information Technology and I'm Microsoft Certified and 3 years of hands-on experience with Microsoft Azure (AZ 104,SC-200,MSCE 2012, MS 365, Windows 10 & 11, MAC OS), along with CompTIA A+ and N+, Zendesk ticketing system Expert, Cisco CyberSecurity Certification, IBM Cloud Essential Certification. I have worked with a wide variety of platforms and applications as a Support Analyst such as SQL Databases, Azure Apps and Services, SAP, Sage Pastel, Windows OS, Linux OS, PowerShell, Backup, Exchange, Active Directory, Group Policies, Sophos Firewalls, Norton and Symantec Antivirus, VMware, Azure VPN, WVD (Windows Virtual Desktop), Google Suit, Microsoft 355 services. I am adept in the maintenance, upgrade, and improvement of multiple systems. Moreover, while on-the-job experience has afforded me a well-rounded skill set, including first-rate organization, I excel in the following KPA’s • Deliver effective incident queue management via a ticket logging system. Priorities ticket resolution workload on predefined SLA with proactive and timely status updates. • Handling of variety 1st/2nd IT incident requests from our global team, including hardware and software-related issues (Mac, Servers, Windows 10/11, Printers, M365, Security, Wi-Fi, VPN) • Work closely with (and take directions from) Service Delivery Manager (SDM) and Technical Chief Officer (TCO) to provide excellent services across the organization. • Implement, manage, and govern solutions for Microsoft Office 365/Azure processes • Lead existing and upcoming IT projects, and provide support to over 700 staff globally • Administers and Monitor security and Firewall systems (Sophos XG Firewall and Symantec Endpoint Security) • Liaise with third-party and vendors regarding asset warranty, maintain stock and inventory levels of IT equipment and device lifecycle within the SLA. • Working closely with Human Capital teams to ensure on-boarding/off-boarding are run smoothly • Provide IT induction training and Presentation about the company’s IT Policies and Procedures for new starts and internship studentHelpdesk
Microsoft AzureOffice 365Sophos Sophos UTMZendeskSymantec Security SoftwareCybersecurity MonitoringMicrosoft Virtual ServerServer AdministrationNetwork EngineeringWindows AdministrationSystem AdministrationNetwork AdministrationRemote Connection SupportMicrosoft Active Directory - $20 hourly
- 5.0/5
- (11 jobs)
With 5 years of experience in the digital sector of operations & services and sales & marketing, I bring a wealth of skills and expertise to help businesses achieve their goals. My focus is on content creation, campaign building and management, Google AdWords and social media ad creation, as well as system administration to build workflows and processes for efficient operations. Having worked in the travel industry for 5 years, specifically in the Car Rental and vehicle sales industry, I have applied my skills in operations and sales & marketing departments to deliver results for my clients. I am proficient in various systems and platforms, including Google Workplace, Google Ads, Facebook, Instagram, Mailchimp & Survey Monkey, Freshworks Products, 3CX & Call flow designer, and LinkedIn. I also collaborate with selected web development companies to manage custom web application projects, ensuring that the end product is tailored to your organization's requirements and provides enhanced operational efficiency. My key focus within a project is to achieve the outlined goals in the most effective way possible. I always strive to find the best solutions for my clients, implement automation into workflows, and deliver functional processes that provide the desired results. I look forward to hearing how I can help your business achieve its goals and provide efficient solutions to your digital marketing needs. Contact me to discuss how we can work together for your success.Helpdesk
Custom AppAPI IntegrationCustomer ServiceContent RewritingTraining MaterialsCanvaContent WritingProject WorkflowsContent ResearchInstagramFacebookFreshdeskContent PlanningFreshworks CRM - $20 hourly
- 0.0/5
- (0 jobs)
Communication skills, help or assistance, promotion, learning new skills of the online and working together with people and more of all workers to give myself a new growth as a person.Helpdesk
Communication SkillsOnline HelpVoice & Tone GuidelinesProduct Photography PrepPromotionWriting - $5 hourly
- 0.0/5
- (0 jobs)
Young Technician looking to support your IT needs from Software installation to hardware troubleshootingHelpdesk
Hardware TroubleshootingHardware WalletTech & ITTechnical SupportPhone CommunicationCustomer Service Want to browse more freelancers?
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