Hire the best Helpdesk Specialists in Johannesburg, ZA

Check out Helpdesk Specialists in Johannesburg, ZA with the skills you need for your next job.
  • $13 hourly
    I am excited to introduce myself as a highly skilled Virtual Assistant with over a decade of experience in various roles. My expertise includes: Customer Service: Proficient in both phone and email support. E-commerce Management: Experienced in order fulfillment, live chat support, helpdesk operations, and order processing. Platform Proficiency: Skilled in Shopify, Oberlo, AliExpress, and various marketing automation tools such as Mailchimp and Klaviyo. I have successfully designed and managed multiple Shopify websites and social media marketing accounts, focusing on content creation and email automation. My organizational skills and adaptability allow me to take on diverse tasks effectively, learning quickly as needed. I am committed to providing high-quality, professional support to ensure the success of my clients' businesses. With flexible hours, I am available day or night to meet your needs. Thank you for considering my services. I look forward to the opportunity to assist you.
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    Social Media Website
    Social Media Content
    Customer Relationship Management
    Email Communication
    Social Media Content Creation
    Social Media Advertising
    Web Design
    Customer Service
    Dropshipping
  • $25 hourly
    I'm a Senior IT Desktop/Cloud Engineer based in South Africa, open to projects and jobs locally and globally. With 8 plus years of experience as a Technical Support Specialist. I have a Degree in Information Technology and I'm Microsoft Certified and 3 years of hands-on experience with Microsoft Azure (AZ 104,SC-200,MSCE 2012, MS 365, Windows 10 & 11, MAC OS), along with CompTIA A+ and N+, Zendesk ticketing system Expert, Cisco CyberSecurity Certification, IBM Cloud Essential Certification. I have worked with a wide variety of platforms and applications as a Support Analyst such as SQL Databases, Azure Apps and Services, SAP, Sage Pastel, Windows OS, Linux OS, PowerShell, Backup, Exchange, Active Directory, Group Policies, Sophos Firewalls, Norton and Symantec Antivirus, VMware, Azure VPN, WVD (Windows Virtual Desktop), Google Suit, Microsoft 355 services. I am adept in the maintenance, upgrade, and improvement of multiple systems. Moreover, while on-the-job experience has afforded me a well-rounded skill set, including first-rate organization, I excel in the following KPA’s • Deliver effective incident queue management via a ticket logging system. Priorities ticket resolution workload on predefined SLA with proactive and timely status updates. • Handling of variety 1st/2nd IT incident requests from our global team, including hardware and software-related issues (Mac, Servers, Windows 10/11, Printers, M365, Security, Wi-Fi, VPN) • Work closely with (and take directions from) Service Delivery Manager (SDM) and Technical Chief Officer (TCO) to provide excellent services across the organization. • Implement, manage, and govern solutions for Microsoft Office 365/Azure processes • Lead existing and upcoming IT projects, and provide support to over 700 staff globally • Administers and Monitor security and Firewall systems (Sophos XG Firewall and Symantec Endpoint Security) • Liaise with third-party and vendors regarding asset warranty, maintain stock and inventory levels of IT equipment and device lifecycle within the SLA. • Working closely with Human Capital teams to ensure on-boarding/off-boarding are run smoothly • Provide IT induction training and Presentation about the company’s IT Policies and Procedures for new starts and internship student
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    Microsoft Azure
    Office 365
    Sophos Sophos UTM
    Zendesk
    Symantec Security Software
    Cybersecurity Monitoring
    Microsoft Virtual Server
    Server Administration
    Network Engineering
    Windows Administration
    System Administration
    Network Administration
    Remote Connection Support
    Microsoft Active Directory
  • $20 hourly
    With 5 years of experience in the digital sector of operations & services and sales & marketing, I bring a wealth of skills and expertise to help businesses achieve their goals. My focus is on content creation, campaign building and management, Google AdWords and social media ad creation, as well as system administration to build workflows and processes for efficient operations. Having worked in the travel industry for 5 years, specifically in the Car Rental and vehicle sales industry, I have applied my skills in operations and sales & marketing departments to deliver results for my clients. I am proficient in various systems and platforms, including Google Workplace, Google Ads, Facebook, Instagram, Mailchimp & Survey Monkey, Freshworks Products, 3CX & Call flow designer, and LinkedIn. I also collaborate with selected web development companies to manage custom web application projects, ensuring that the end product is tailored to your organization's requirements and provides enhanced operational efficiency. My key focus within a project is to achieve the outlined goals in the most effective way possible. I always strive to find the best solutions for my clients, implement automation into workflows, and deliver functional processes that provide the desired results. I look forward to hearing how I can help your business achieve its goals and provide efficient solutions to your digital marketing needs. Contact me to discuss how we can work together for your success.
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    Custom App
    API Integration
    Customer Service
    Content Rewriting
    Training Materials
    Canva
    Content Writing
    Project Workflows
    Content Research
    Instagram
    Facebook
    Freshdesk
    Content Planning
    Freshworks CRM
  • $20 hourly
    Communication skills, help or assistance, promotion, learning new skills of the online and working together with people and more of all workers to give myself a new growth as a person.
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    Communication Skills
    Online Help
    Voice & Tone Guidelines
    Product Photography Prep
    Promotion
    Writing
  • $5 hourly
    Young Technician looking to support your IT needs from Software installation to hardware troubleshooting
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    Hardware Troubleshooting
    Hardware Wallet
    Tech & IT
    Technical Support
    Phone Communication
    Customer Service
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