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Hire the best HubSpot Experts in Jamaica

Check out HubSpot Experts in Jamaica with the skills you need for your next job.
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  • $10 hourly
    • 5.0/5
    • (4 jobs)
    I am an expert in Administrative support, Email support & handling, Customer service, Inbound and Outbound calls, Sales, Technical support, Data entry, Copywriting, Transcription and Real Estate. I am a highly innovative and result-driven individual. I am known for my ability to grasp information quickly and adapt and excel in any given environment. I have excellent: Organizational and Time management skills. Great communication skills. Ability to build rapport. Attentive for details.
    Featured Skill HubSpot
    Slack
    Calendar Management
    Notion
    Ecommerce Support
    Scheduling
    Customer Support
    File Management
    Online Chat Support
    Administrative Support
    Order Tracking
    Customer Service
    Email Support
    Biochemistry
    Data Entry
  • $16 hourly
    • 5.0/5
    • (5 jobs)
    Hi there! I’m Trishorna McFarlane—a blend of creativity, precision, and purpose, ready to make a difference for your team. My background is uniquely diverse: I’m an author, a registered nurse, an entrepreneur, and an experienced operations manager. I bring a holistic perspective that’s as comfortable in strategy meetings as it is in creating content or building meaningful client relationships. Over the years, I’ve honed a skill set that balances the art of storytelling with the science of efficiency. My web design projects bring together style and functionality, creating digital spaces that truly resonate. As the Founder and Project Manager of Task Charity Foundation, I’ve led initiatives focused on positive impact, managing each project with the kind of detail, empathy, and structure that keep everything running smoothly. My operations management experience strengthens my ability to streamline processes, improve productivity, and deliver reliable results. I adapt quickly to new tools—WordPress, Salesforce, Hubspot, Microsoft 365, you name it—and pride myself on being a fast learner, so I’m ready to jump in and contribute from day one. I’m passionate about building collaborative, supportive work environments where ideas flow freely, and people feel valued. Let’s connect—I’d love to explore how I can bring my unique skills to help your team achieve exceptional results.
    Featured Skill HubSpot
    Receptionist Skills
    WordPress
    Management Skills
    Project Management
  • $10 hourly
    • 4.4/5
    • (48 jobs)
    Hi! I am Chantal, an avid Writer, Customer Support Representative (Chat, Email, Phone, and Ticket Support), Virtual Assistant who is willing to go above and beyond every time. With more than 7 years of rigorous experience in phone sales, telemarketing, customer support, inbound and outbound marketing campaigns, I freelance here on Upwork as one of the Top Virtual Assistants on the platform. You have the vision; let me do the hard part for you and give your customer’s the best support there is so you concentrate on growing your business. I CAN: ✅ Handle Appointment Scheduling ✅Build out Support teams and training materials. ✅Manage Customer Support Teams ✅Manage Social Media Post scheduling ✅ Be A Remote, Virtual Assistant ✅ Handle and Respond To Emails ✅ Provide Administrative Support ✅ Answer Product Questions And Services Leading To A Sale ✅ Give Excellent Customer Support Tags: Administrative Support, Answered Tickets, Answering Product Questions, Appointment Setting, Call Handling, Call Support, Chat Support, Communication Etiquette, CRM, Customer Satisfaction, Customer Service, Customer Support, Data Entry, Data Scraping, Email Handling, Email Support, English, Following procedures, Google Docs, MS Office, Inbound Inquiries, Interpersonal Skills, Lead Generation, Live Chat Operator, Microsoft Excel, Microsoft Word, Mobile App, NGP VAN, Research, Telemarketing, Telephone Handling, Ticketing Systems, Virtual Assistant, Web Scraper, Zendesk I pride myself on my ability to express myself both orally and written. I become overly enthused when provided with an opportunity to share my skills either with an individual or a group. Here is my course of action: ✅ Listen to your requirements ✅ Incorporate any rules or guidelines you need ✅ Reflect the tone of voice you prefer to showcase your unique value to your clients ✅ Call, convert, and improve efficiency ✅ Engage prospects, entice decision-makers ✅ Make sales Lets identify exactly what you need and the timeframe of your goals. I am here to help. After our discussion, we can do a trial to see if we are a good fit before we go ahead with the rest of the project. Good things to know from the client: ✅ You know what you need ✅ You have an idea of what your customer wants ✅ You have a clear vision of your products and services Excited to start today? Send me a message now, and let's get into it!
    Featured Skill HubSpot
    Help Scout
    Online Chat Support
    Article Writing
    Recruiting
    Google Workspace
    Blog Writing
    Shopify
    Receptionist Skills
    Zendesk
    Customer Service
  • $20 hourly
    • 5.0/5
    • (2 jobs)
    Hi there! I’m here today to discuss career opportunities with your company. Let me tell you a little bit about myself: I love helping people find what they need and ensuring they feel good about their purchases. I grew up taking piano lessons, and my favorite part of the process had the chance to make someone else happy. When working with customers, it’s important that they like me—and it’s also essential that they feel like they’ve gotten value from my service. In my previous role I have been mostly involved in establishing effective client relationships. I have also developed a superior understanding of customer service and customer relationship with the span of time. I love helping people navigate their lives, whether finding the right car or insurance or ensuring they have what they need for any situation. My ability to communicate effectively with customers is a big part of my success. I’m looking forward to hearing more about what you do at your company!
    Featured Skill HubSpot
    Social Media Marketing
    Content Strategy
    Virtual Assistance
    Telemarketing
    Project Management
    B2B Marketing
    Lead Generation
    Appointment Setting
    Customer Support
    Pipedrive
    Data Entry
    Communication Etiquette
    Online Chat Support
    Order Tracking
  • $14 hourly
    • 4.9/5
    • (49 jobs)
    My name is Tiffani. I am a professional Customer Service Representative offering services such as cold calling. appointment setting, travel planning, lead generation. and more Having gained years of call center Customer Service experience, I am confident that I am able to provide you with quality results, quality customer satisfaction, and a comprehensive report on tasks assigned to me. I graduated and received my Vocational Training Certificate in Business Administration in the year 2012. All my previous job experiences have been within the field of offering Customer Support. I look forward to offering my knowledge and expertise here on Upwork to satisfy one's needs.
    Featured Skill HubSpot
    Phone Communication
    Travel Planning
    Editing & Proofreading
    Zendesk
    B2B Marketing
    Telemarketing
    Email Communication
    Pipedrive
    Zoho CRM
    Lead Generation
    Cold Calling
    Customer Service
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    Welcome to my Upwork profile! Eight years of experience working in the Customer Service industry have given me a thorough understanding of the value of providing excellent customer service. I possess excellent communication skills, both verbal and written, enabling me to interact with customers clearly and professionally across multiple channels. Professionalism and consistency are my key goals in all my work tasks. I have displayed this trait in all areas of my life. My different job positions, volunteering roles, and studies have proven this to be accurate. I work efficiently both as an individual contributor and in a group. I am highly organized, detail-oriented, and proficient in using customer relationship management (CRM) systems and relevant software tools. I learn quickly and can adapt to any campaign with ease. I am very flexible, dependable, and eager to work.
    Featured Skill HubSpot
    Telemarketing
    Outbound Sales
    Administrative Support
    RingCentral Glip
    Technical Support
    Calendar Management
    Virtual Assistance
    Slack
    Ticketing System
    Email Communication
    Online Chat Support
    Phone Support
    Zendesk
  • $20 hourly
    • 5.0/5
    • (3 jobs)
    I am good at setting up appointments following through with work orders and creating work orders I send technicians on-site I provide updates I see that the job is completed and I also see that the technicians are paid for the job when it's completed. I was also a claims specialist at SquareTrade. I file claims for customers who call in with the issues they are having via their Protection Plan.
    Featured Skill HubSpot
    Zendesk
    Five9
    Data Collection
    Cold Calling
    Salesforce
    Order Fulfillment
    Time Management
    Data Entry
    Customer Support
    Email Support
    Order Tracking
  • $20 hourly
    • 5.0/5
    • (68 jobs)
    ARE YOU LOOKING TO WORK WITH THE BEST?. ARE YOU LOOKING TO GET EXCEPTIONAL RESULTS? LOOK NO FURTHER. I have over 9+ years experience working in the B.P.O industry giving professional, efficient and high quality service. The energetic professional with solid experience providing diverse customer support in high volume call center environments that I am . I have gained Strong problem-solving skills coupled with initiative and accuracy provide a first-rate experience for the customer and facilitate the development of strong customer relationships while growing my self as an individual My main objective is to provide excellent service, with timely, accurate, and professional result, apart from being flexible I am a fast learner and a fast thinker. I seek a position that can drive me to learn and develop in the field of my expertise and to be able to apply my skills and knowledge to become a part of the company’s growth and development. I am ready to shine on this platform while bringing my experience, skills and expertise along with the intentions to be learning something new along the way.
    Featured Skill HubSpot
    Staffing Needs
    Time Management
    Email
    Salesforce
    Customer Service
    Customer Support
    Cold Calling
    Telemarketing
    Sales
    Sales & Marketing
    Travel & Hospitality
    Real Estate
  • $25 hourly
    • 4.6/5
    • (66 jobs)
    Are you getting overwhelmed by emails, sales follow-ups, meetings being missed and just drowning in admin work? Do you desperately need help from someone knowledgeable and can hit the ground running? Look no further! I am a highly experienced Executive Assistant specialising in helping business owners and Executives regain much needed time in their day to complete higher-level tasks. I have a passion for organization and a track record of providing top-notch virtual support. With a decade in the VA industry, including 8 years as an EA to CEOs, Founders, and Small Business Owners alike, I bring a wealth of skills to the table. *𝙀𝙢𝙖𝙞𝙡 𝙖𝙣𝙙 𝘾𝙡𝙞𝙚𝙣𝙩 𝙁𝙤𝙡𝙡𝙤𝙬-𝙐𝙥: I excel in managing email communications and ensuring timely client follow-ups, demonstrating a keen eye for detail and a commitment to exceptional client relations. *𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙖𝙣𝙙 𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙞𝙣𝙜: I am skilled in juggling multiple calendars and scheduling across varying timezones, utilizing tools such as Calendly to streamline appointments and meetings, ensuring none of your important client or personal meetings are dropped or missed. *𝙎𝙤𝙛𝙩𝙬𝙖𝙧𝙚-𝙖𝙨-𝙖-𝙎𝙚𝙧𝙫𝙞𝙘𝙚 (𝙎𝙖𝙖𝙎): Proficient in various SaaS applications, I leverage technology to streamline processes, enhance collaboration, and drive productivity. *𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙍𝙚𝙡𝙖𝙩𝙞𝙤𝙣𝙨𝙝𝙞𝙥 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 (𝘾𝙍𝙈) 𝙖𝙣𝙙 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚: Experienced in utilizing CRM systems, particularly Zoho, Zoho Desk, and HubSpot. I excel in maintaining strong customer relationships and delivering exceptional service. *𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: I bring expertise in project management, utilizing platforms like Asana, Notion, etc to coordinate tasks, meet deadlines, and ensure successful project outcomes. *𝘾𝙤𝙣𝙨𝙪𝙡𝙩𝙖𝙣𝙘𝙮: As a seasoned professional, I offer consultancy services, providing strategic insights and recommendations to drive organizational success, bringing order and routine to your busy life. *𝘽𝙖𝙨𝙞𝙘 𝙒𝙤𝙧𝙙𝙋𝙧𝙚𝙨𝙨 𝙆𝙣𝙤𝙬-𝙃𝙤𝙬: I possess a foundational understanding of WordPress, enabling me to contribute to website management and updates. *𝙒𝙚𝙗 𝙖𝙣𝙙 𝘼𝙘𝙖𝙙𝙚𝙢𝙞𝙘 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝: With a strong research background, I navigate the digital landscape adeptly, providing valuable insights through web and academic research. I am also fluent in a range of software tools, some of which include: Slack Zoom G-Suite/Google Workspace Microsoft Office LinkedIn and LinkedIn Profinder Hootsuite PayPal Invoicing My commitment to staying at the forefront of technology, coupled with a proactive and positive attitude, ensures that I am well-equipped to meet the dynamic challenges of the executive support role. Let's collaborate to elevate efficiency and productivity within your organization!
    Featured Skill HubSpot
    Light Project Management
    Email Communication
    Email Management
    Zoom Video Conferencing
    Asana
    Scheduling
    Calendar Management
    WordPress
    Notion
    Zoho CRM
    Executive Support
    Administrative Support
    Google Workspace
    Microsoft Office
  • $16 hourly
    • 5.0/5
    • (14 jobs)
    Behind every successful business owner, there is a hardworking team.Let me be that for you! I am a hardworking, organized, highly motivated woman who always put both feet ahead to ensure that I produce results that will not just be satisfactory to you but exceptional. I believe that for any business to be successful, I must be dedicated and strive for success. With 2 years experience in Administration and Payroll as well as more than 4 years in Customer Service as well as Support, I have always strived to offer professionalism and my own touch of creativity thus leaving every client happy once I am well knowledgeable of what I am doing. Not just persistent, but with a keen eye for errors and knowledgeable of what I do, I always aim to deliver only my best, because though everyone can be the best in what they do, it is the work that is put in, the results that reflects the work and a lasting impression on everyone that was apart of the journey. Fluent in Spanish with a drive for success, let us be a team and together as a force we will exceed all expectations!
    Featured Skill HubSpot
    Virtual Assistance
    Task Coordination
    Customer Service
    Dropbox API
    Shopify
    Payroll Accounting
    Problem Solving
    Email Communication
    Data Entry
    Zendesk
    Zoho CRM
  • $12 hourly
    • 4.6/5
    • (1 job)
    Hi, I’m Toni-Ann - your seasoned Virtual Assistant and Remote Customer Success Expert. With 10+ years of professional experience - including over 6 years working remotely - I specialize in helping entrepreneurs, e-commerce brands, and businesses deliver seamless customer experiences while staying organized behind the scenes. I’ve worked with U.S. law firms, remote support agencies, and global online retailers to provide: ✅ Email, Chat & Phone Support (Zendesk, Gorgias, Slack) ✅ Virtual Assistance & Calendar/Inbox Management ✅ Order Tracking, Refunds, and Issue Resolution ✅ CRM & Data Entry, Scheduling, and Client Communication I’m proactive, detail-oriented, and dependable - with a calm presence and excellent communication skills. I take pride in helping business owners breathe easier knowing that their customers and operations are in good hands. I have a fully remote-ready home office with high-speed internet, backup power, and a quiet environment. I’m available for flexible hours and long-term or short-term contracts. Let’s work together to take things off your plate and deliver results 🙌🏽💻
    Featured Skill HubSpot
    CRM Software
    Administrative Support
    Data Entry
    Calendar Management
    Virtual Assistance
    Troubleshooting
    Customer Support
    Online Chat Support
    Zendesk
    Email Support
  • $18 hourly
    • 4.4/5
    • (14 jobs)
    My journey started out as a Customer Service Representative locally since 2009, working with Fortune 500 companies with superb customer service and always willing to help customers resolve their queries with great retention skills. Over the years I have grown into other positions as a Telemarketer, Business and Sales Development Representative, Appointment Setter, Cold/Warm Caller and Lead Generator. With this wealth of experience gained, it has highlighted one of my strongest attribute, that of being able to transition into any position required of me in my skilled areas with professionalism, knowledge and experience. I would love the opportunity in adding value to your company, attaining its goals and retaining the legacy of your brand.
    Featured Skill HubSpot
    Customer Service
    Sales Development
    Cold Calling
    Slack
    Business Development
    Lead Generation
    Google Docs
    Data Entry
    Microsoft Excel
    Customer Support
    Email Support
    Order Processing
    English
    Zendesk
  • $20 hourly
    • 4.9/5
    • (5 jobs)
    Highly motivated and results-oriented professional with over 4 years of experience in customer service. Valued for my strong commitment to teamwork and excellence, I thrive in high-pressure environments while consistently meeting deadlines and delivering exceptional service. Equipped with advanced technological proficiency, exceptional interpersonal skills, and a proactive approach, I am adaptable to change and known for maintaining a positive mindset. I am eager to leverage my extensive customer service experience, diverse knowledge, and unwavering dedication to excellence to meet and exceed your organization's customer service needs.
    Featured Skill HubSpot
    Ticketing System
    Human Resources
    Intercom
    Technical Support
    Human Resource Management
    Freshdesk
    Zendesk
    Email Support
    Project Management
    Customer Service
    Data Entry
  • $10 hourly
    • 4.1/5
    • (9 jobs)
    Intermediate Customer service /Sales Representative 8 months experience in Motor/ Property Insurance 2 years in Direct Sales I am a diligent, determined and dedicated individual who believes the world is my oyster. I am well spoken, sociable and interested in expanding my knowledge and skill set through interacting with people from different cultures.
    Featured Skill HubSpot
    Scheduling
    Phone Support
    Online Chat Support
    Zoho CRM
    Order Tracking
    Email Support
    Microsoft Excel
    Mathematics
    Google Workspace
    Microsoft Word
    Data Entry
    Shopify
    English
  • $10 hourly
    • 0.0/5
    • (1 job)
    With over 5 years of experience as a Virtual Executive Assistant and Client Support Specialist, I deliver high-impact solutions that streamline operations, enhance client satisfaction, and save time. My expertise lies in managing complex workflows, resolving customer issues efficiently, and fostering strong client relationships—all while optimizing processes to boost your business's performance. ✅ Results-Driven Expertise Managed high-volume communications, reducing response times by 30% and improving client retention. Automated administrative tasks using tools like Zapier, saving over 10 hours weekly for executive teams. Enhanced customer satisfaction scores through proactive issue resolution and personalized support. ✅ Technical Proficiency Skilled in leading CRM platforms (Zendesk, HubSpot, Gorgias) and project management tools (Trello, Asana), I ensure seamless task execution and data tracking. My background in the US insurance industry and diverse sectors enables me to adapt quickly to your unique business needs. ✅ Why Hire Me? I don’t just manage tasks—I optimize your operations for maximum efficiency. Whether it’s coordinating schedules, managing customer communications, or implementing workflows, I bring a proactive approach that saves time, improves processes, and drives measurable results. Let’s collaborate to achieve your business goals and provide your clients with an outstanding experience.
    Featured Skill HubSpot
    Email Support
    Phone Support
    Online Chat Support
    High-Ticket Closing
    Zendesk
    Customer Onboarding
    Data Entry
    Appointment Scheduling
    Insurance
    CRM Software
    Calendar Management
    Email Management
    Customer Support
    Virtual Assistance
  • $9 hourly
    • 5.0/5
    • (1 job)
    I am an excellent communicator who possesses analytical and interpersonal skills, a conscientious individual who works hard and meticulous. I have experience working with a diverse workforce/group, which has given me a distinct advantage in managing and maintaining excellent relations while realizing business/clients objectives. I work well with minimal supervision, and I am dependable. I have over seven (8) years of customer service experience assisting clients/customers in Jamaica, the Caribbean, and the USA. My areas of expertise are as follows: ✅ MS Office Suite ✅ Transcription ✅ Email and File Management/Handling ✅ Data Entry ✅ Web Research ✅Appointment Setting ✅ All Admin Support ✅ Proofreading ✅Scheduling ✅Lease Processing ✅Vendor Management and Relations ✅Fleet Management ✅Office Administration ✅Supervisory Management ✅Sales and Marketing ✅Customer Service ✅Project Management ✅Negotiating
    Featured Skill HubSpot
    ChatGPT
    Cold Call
    BPO Call Center
    Virtual Assistance
    Appointment Setting
    Lead Generation
    Social Media Management
    Salesforce
    Administrative Support
    Scheduling
    Customer Service
    Digital Marketing
    Email Communication
    Data Entry
  • $20 hourly
    • 3.0/5
    • (2 jobs)
    As a Language, Literature, and Literacy major, I possess advanced proficiency in the Microsoft Office Suite, including Excel, Word, and PowerPoint. My communication skills, both written and verbal, are exemplary, enabling effective collaboration with team members. Additionally, I excel in multitasking and project management, owing to my strong analytical skills and exceptional organizational abilities. My tenure as a Customer Service Representative has honed my communication prowess and underscored the significance of delivering exceptional customer service. In sum, my diverse skill set and experiences render me well-equipped for a range of roles.
    Featured Skill HubSpot
    Zendesk
    Slack
    CRM Software
    Customer Service
    Microsoft Word
    Microsoft Office
    Education
    Microsoft Excel
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Grant OBJECTIVE To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills. To input all that I have learned in previous experiences in this position to give additional growth to myself in all areas and assist in elevating this organization.
    Featured Skill HubSpot
    CRM Software
    Salesforce
    Software
    Salesforce CRM
  • $15 hourly
    • 2.8/5
    • (3 jobs)
    My name is Danesha Simpson. I am a customer service representative with 4 years experience working with companies in both the United States & Jamaica. I have worked remotely and in office handling customers queries via phone & emails.The skills I possess are active listening, empathy, problem solving & communication. I am also very detail- oriented. I have experience with Microsoft Office, Salesforce, Skype, Convoso, Hubspot, Slack and Zoom. I am looking to fill a vacant position to fulfill a high level of performance for both myself and any client I’ll get the chance to coordinate with.
    Featured Skill HubSpot
    Interpersonal Skills
    Communication Skills
    Active Listening
    Problem Solving
    Debt Collection
    Skype
    Zoom Video Conferencing
    Salesforce
    Slack
    Sales
    Outbound Sales
    Customer Service
    Customer Support
    Email Support
  • $8 hourly
    • 0.0/5
    • (1 job)
    Overall, my diverse skill set in graphic design, writing, and virtual assistance enables me to provide comprehensive and versatile support to clients, helping them achieve their goals and elevate their brand presence with creativity, professionalism, and attention to detail.
    Featured Skill HubSpot
    Customer Support
    Active Listening
    Critical Thinking Skills
    CRM Software
    Scheduling
    Problem Solving
    Artificial Intelligence
    Server
    Customer Service
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    As a Sales Leader and Logistics Consultant with extensive experience in fleet safety, compliance solutions, and customer support, I am passionate about helping businesses optimize their fleet operations while maintaining the highest safety standards. Currently, I work with 7Cs Global and Wide Open Road Compliance, specializing in providing tailored compliance and safety solutions for fleet owners in the transportation and logistics industry. I am skilled in identifying clients’ unique needs and offering practical, innovative strategies to navigate complex regulatory landscapes, reduce operational risks, and boost fleet performance. By leveraging industry knowledge and cutting-edge technology, I empower fleet owners to improve driver safety, minimize accidents, and stay ahead of compliance challenges. Throughout my career, I have helped businesses enhance operational efficiency while ensuring regulatory adherence. I believe in fostering long-term partnerships with clients, ensuring they thrive in an ever-evolving industry while prioritizing safety and profitability. My expertise includes: Fleet compliance & safety solutions Risk mitigation strategies Regulatory adherence & industry standards Tailored fleet management systems Customer support & relationship management Sales & marketing in logistics Zendesk and CRM tools I am here to bring value by combining my deep understanding of fleet management with a strong commitment to results. Let's collaborate to enhance your fleet’s performance and ensure its compliance with industry regulations.
    Featured Skill HubSpot
    Email Campaign Setup
    Salesforce
    CRM Software
    Sales
    Freelance Marketing
    Community Management
    Techno
    Phone Communication
    Technical Support
    Customer Service
  • $15 hourly
    • 4.8/5
    • (164 jobs)
    With over 15 years of experience as an Executive Assistant, it has made me the perfect candidate for any Virtual Assistant, WordPress Assistant, Receptionist, or Customer Service Job. Please see some of my skills below; Project Management Onboarding of customers or clients Calendar Management Email Management Customer Support or Ticketing ( Zendesk, OsTicket, Fresh Desk, and other ticketing system) Shopify Expert WordPress Expert- Building websites, Managing Content Email Marketing SEO Social Media Marketing Booking Travel Arrangements Receptionist / Answering calls Email Support/ Phone Support Live Chat Support Installing Scripts Research Filing for Lawyers or filling out forms Cliow Grow Clio Manage Hubspot Zoho Workflow Automation Zapier There is no limit to what I can do, I am also a fast learner. I am not interested in working for less than 10hrs per week.
    Featured Skill HubSpot
    Shopify
    Kajabi
    Business Operations
    Microsoft Word
    Scheduling
    Task Coordination
    Communications
    Administrative Support
    Email Marketing
    Project Management Professional
    Travel Planning
    Customer Service
    Legal
    WordPress
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    With over a decade of invaluable experience in technical and customer support, I bring a wealth of expertise and an impressive track record of success in enhancing customer satisfaction and resolving complex technical issues. My extensive exposure to various technologies, CRM systems, and technical tools has equipped me with a versatile skill set that consistently improves performance and drives organizational success. Throughout my career, I have consistently demonstrated my ability to deliver exceptional customer service while troubleshooting and resolving technical problems. I possess a deep understanding of different operating systems, software applications, and hardware components, which enables me to diagnose issues and provide comprehensive solutions effectively. My proficiency extends to a wide range of technologies, including, but not limited to, networking, cloud computing, cybersecurity, and database management systems. In addition to my technical prowess, I have extensive experience utilizing customer relationship management (CRM) systems to optimize support processes and improve efficiency. I am adept at managing customer interactions, tracking support tickets, and leveraging CRM data to identify trends and patterns, enabling proactive issue resolution and personalized customer experiences.
    Featured Skill HubSpot
    Shopify
    Online Chat Support
    Email Support
    Salesforce
    Zendesk
    Customer Service
    Technical Support
    Data Entry
    CRM Software
  • $25 hourly
    • 2.5/5
    • (2 jobs)
    Welcome to my profile! I help businesses create, improve and maintain their customer support processes. With over 11 years in the Customer Service industry, I have created a Customer Support Strategy that has helped many small businesses create or improve their support process, leading them to have: A higher standard support structure, Improved customer experience and online ratings Efficient hiring and employee management Defined SOPs and KPIs I’ll be happy to provide the following services: ✅ Customer Support and Success ●Consultations and Process Audit ●Customer Support Manager ●Customer Success Manager ●Customer Support and Satisfaction Audit ●Customer Support (Chat or Email) ✅ Virtual Assistance ●System Implementation and Consult ●Shopify store management, order fulfilment and updates ●Research ●Data Entry ●Proofreading ●Ebook content and design ✅ Blogs and Website ●Web design ●Website updates(Shopify, WordPress, Wix, Squarespace) About me I have over 11 years in the customer support industry and have worked with company giants such as Amazon, At&T and DirecTV. I have also worked with many small businesses that operate online or brick and mortar. In each role, I ensured full customer satisfaction. I have servced in the capacity of Customer Service Manager, Team lead, Coach, Tech Support, Point of Contact/SME, Chat, Email and Phone Support. I have authored the self-help work Value Systems for the Intentional Woman, a productivity and accountability daily planner that help individuals achieve the most out of their day and live a purposeful life that they love. Please take a look at my portfolio and view my past work reviews. Interested in moving forward? Check out my project catalogue or if you have any questions, please reach out and I’ll be happy to advise.
    Featured Skill HubSpot
    Customer Service Analytics
    Customer Satisfaction
    Customer Support
    Customer Experience Management Software
    Email Etiquette
    Customer Experience Research
    Customer Experience
    Agile CRM
    Project Management
    Customer Service Training
    Customer Onboarding
    Freshworks CRM
    Zendesk
    Email Support
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    Experienced and versatile Customer Support Agent with a strong background in remote customer service, team management, and onboarding new agents. Proven track record of increasing revenue through excellent service delivery and performance optimization. Skilled in handling complex customer issues, training team members, and working independently with minimal supervision. Commended consistently by managers for leadership, adaptability, and results-driven performance. Passionate about providing exceptional customer experiences and contributing to organizational growth.
    Featured Skill HubSpot
    Microsoft Excel
    Customer Support
    Virtual Assistance
    Online Chat Support
    Management Skills
    Human Resources
    Gorgias
    Data Entry
    Customer Care
    Administrative Support
    Shopify
    Customer Service
    Zendesk
  • $18 hourly
    • 4.5/5
    • (31 jobs)
    Giovanni Porter is a leader who thrives on creating new and meaningful interactions daily. He completed his tertiary studies at the Montego Bay Community College in 2012. Since then, Giovanni has been working ardently in customer-centric organizations. He has over ten (10) years of experience in the customer service and sales environments combined, including more than two years of experience in door-door sales and other Managerial roles. "My gratification is generated from the responses of satisfied customers. In other words, I love what I do! I believe that the success of an organization is directly proportional to how they treat their customers." His experiences have also taught him how to deal with customers to prevent and defuse arguments and other negative behaviors. He also knows that employees that are treated well treat customers even better. He is an effective communicator with a drive for success.
    Featured Skill HubSpot
    Gmail
    BPO Call Center
    VoIP
    Customer Support
    B2C Marketing
    B2B Marketing
    Intercom
    Online Chat Support
    Customer Service
    Sales
    Freshdesk
    Zendesk
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