The Best Information Management Specialists For Hire In the Philippines

Check out Information Management Specialists in the Philippines with the skills you need for your next job.

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$34 hourly
- 5.0/5
- (1 job)
I’m a Mathematics teacher with experience in developing curriculum, teaching curriculum, and training teachers to facilitate classes well. My background in different work has helped me with information management, writing reports, and creating content to be delivered at the right times. I am experienced in Microsoft Office, Apple Office, and Google Applications. I am easy to get along with, and I envision myself as a culture-setter who is curious and able to harmoniously unite any organization that I am a part of.

Information Management
Podcast Content
Content Development
Article Writing
Teaching
Mathematics
Mathematics Tutoring
Curriculum Plan
Curriculum Design
Education
$8 hourly
- 5.0/5
- (4 jobs)
I have over 10 years of experience in customer service supporting voice and non-voice accounts. My responsibilities include but not limited to providing helpful information, answering questions, and responding to complaints. I'll be happy to support you and our customers and help ensure that they are satisfied with our products and services. Below are the services/tasks I can offer: * Social Media Management * Answering emails/chat/calls * Helps solves customer issues/concerns * Admin and Daily Tasks * Reports * Responds to customer questions and complaints Tools: *Google Drive/Suite and Microsoft Office *Shopify *CRM

Information Management
Email Communication
Phone Communication
Incident Management
Data Entry
Customer Satisfaction
Problem Resolution
Communication Skills
Web Scraping
Administrative Support
Critical Thinking Skills
Phone Support
English
$10 hourly
- 4.9/5
- (114 jobs)
YOUR ALL-ROUNDER VIRTUAL ASSISTANT! Hi! I’m Jenel, your go-to virtual assistant who is passionate about bringing QUALITY DELIVERABLES and EFFICIENT SERVICES. I'm an EXPERT at creating databases and email lists of the highest caliber, giving your company the tools it needs to conduct effective sales prospecting.I'm also GREAT at managing clerical and administrative duties so you may concentrate on what you do best. In addition, I'm your COMMITTED email support specialist, making sure your clients get answers that are both timely and satisfactory. ✅ A+ Contact List Researcher ✅ Data Entry Expert ✅ Rockstar Virtual Assistant ✅ Influencer Outreach Specialist ✅ InBound and Outbound Sales Specialist ✅ Skilled Appointment Setter ✅ Lead Scraping and List Building Master ✅ Trained Market Researcher ✅ Recruitment Specialist ✅ Efficient Project Manager ✅ Email Support Specialist I understand the challenges of managing administrative tasks while striving for effective sales prospecting and maintaining prompt email support. In today's fast-paced business environment, staying organized and having accurate data are crucial for success. A lack of time and resources often leads to missed opportunities and frustrated customers. Imagine having a more efficient workflow that frees you from administrative duties so you can focus on your main business responsibilities. Equipped with accurate and current email lists, your sales staff can enhance conversions and conduct focused marketing. Quick and individualized responses to customer inquiries increase their happiness and loyalty. My dedication to your achievement extends beyond my virtual support. I provide a whole range of services, from flawless email help to well-managed email lists and effective administrative support. Allow me to be the driving force behind improving your company's operations and increasing revenue. Ready to take the leap towards a more organized and efficient business model? Let's chat! I'm here to discuss how I can tailor my skills to meet your specific needs. Together, we can elevate your business to new heights.

Information Management
Internet Marketing
Online Market Research
Academic K-12
Academic Research
Ecommerce Support
Research Methods
Contact List
Social Media Lead Generation
List Building
Data Entry
Lead Generation
$10 hourly
- 5.0/5
- (8 jobs)
Need Help? 👋 🚨 Stuck in thinking what to post in your social media accounts? 🚨 Need experienced help in running your social media accounts? 🚨 Need Someone backed by years of experience? I'm a 📱 Social Media Manager & Strategist | Virtual Assistant. 💼 📱 Social Media Management 🖌️ Content Writing 💼 Experienced in Admin Tasks 📊 Project Management 📞 Customer Service Pro 🚀 Crypto Enthusiast 📌 About Me: I help Online Businesses as a Social Media Manager. Managing multiple accounts, handling everything from content writing, scheduling, to creative content creation that ranges from Still Pubmats, Carousels, and Short-from-videos (Reels). Additionally, I have experience in administrative tasks and customer service. Exploring cryptocurrency and trading systems is also a keen interest. Let's connect and make things happen! 🤝🌟 👋

Information Management
Customer Support
Cryptocurrency
Project Management
Product Research
Data Entry
$5 hourly
- 4.7/5
- (1 job)
When it comes to dealing with I could say that I am flexible and has an excellent skill in people management. For that, I am optimistic that I can be of great help as well in your company. Hopefully, I will be given the time to be interviewed at your most convenient hour.

Information Management
Sales Call
Virtual Advantage SCOUT
Social Media Management
Real Estate Cold Calling
Cold Calling
BPO Call Center
Appointment Scheduling
Editable Template
Phone Support
$10 hourly
- 5.0/5
- (3 jobs)
I am fast learner and I can work with less supervision. I love challenges and always look for opportunities to improve.

Information Management
Customer Service
Management Skills
QuickBooks Online
Intuit QuickBooks
$7 hourly
- 5.0/5
- (5 jobs)
Hi there! I am Jason, and I am here to help and assist you. If you can check my profile, you will see that my previous clients observed that I am very thorough, hard worker, fast learner, organized, and can work independently. Given your specific needs and instructions, I am confident that I will provide you with the best services I can. To add more context, I am an information professional with a strong foundation in research, content writing, proofreading, copywriting, data entry, and virtual assistance. I am looking forward to meeting and working with you. Let's make it happen.

Information Management
Virtual Assistance
Information Gathering
Information Literacy
Library Science
Project Management
Research Paper Writing
Data Analysis
Research Documentation
Proofreading
$10 hourly
- 4.5/5
- (9 jobs)
Clients Business to Business Law firm, Social Security Benefits Healthcare Associate Retention Specialist Customer Service Hotel Reservation Telecommunication Associate Technical Support Records Retrieval Expediter Logistics Expediter 1. Ifive Global Inc Position Title (Level) : Client Relations Specialist (July 21, 2020 – Nov 9, 2023) Specialization : Keeping excellent relationship with our clients and provides assistance in sending request of medical records to medical facilities and attaining it in a timely manner Role : Client Relations / Records/ Chart Retrieval Industry : Call Center / Healthcare / BPO Work Description : * As an associate we are sending requests to medical facilities to retrieve medical records as soon as possible for the insurance, claims and benefits of the patients of our clients. In addition, we are maintaining excellent relationship with our clients (Attorneys, Social Security, Claims, etc.) making sure that all heir needs should be met in a timely manner as time is crucial in attaining documents on their hearing dates. 2. Flock Freight Logistics Position Title (Level) : Carrier Administrator (Feb 20, 2019 to Nov 22, 2019) Specialization : Provides accurate responses to Fulfillment request in sending our rate confirmation and retrieve them as soon as possible Role : Logistics Expediter Industry : Logistics Admin / Executive Assistant Work Description : * As a carrier administrator, we are task to make sure that the form that was forwarded to us were complete before sending out to carriers. We must retrieve them within 1 hour and to make sure that they we both agreed with the rate before dispatching the load. 3. Micro sourcing Inc Position Title (Level) : Sr. Associate (June 18, 2017 – Feb 18,2019) Specialization : Provides Assistance in and Exceeds Client’s Satisfaction in sending request of medical records to facilities Role : Records/ Chart Retrieval Industry : Call Center / Healthcare / BPO Work Description : * As an associate we are sending requests to medical facilities to retrieve medical records as soon as possible for the insurance, claims and benefits of the patients of our clients. 4. WNS Position Title (Level) : Sr. Associate (June 25, 2015 – May 16, 2017) Specialization : Provides Assistance in and Exceeds Customer Satisfaction in Relocating Guests Role : Retention/Customer Service Support Industry : Call Center / Sales-Enabled Services / BPO Work Description : * As a customer service advisor, our role is to provide accurate assistance to the needs of our guests who has nothing to stay on the hotels that that they have booked. Saving time, money and effort for guest as well as to exceed guest’s expectation and retain loyal customers. 5. Results Companies Position Title (Level) : Customer Service Advisor (March 2014 – April 2015) Specialization : Provides Assistance in and Exceeds Customer Satisfaction Role : Customer Service Support Industry : Call Center / Sales-Enabled Services / BPO Work Description : * As a customer service advisor, our role is to provide accurate assistance to the inquiries of the customer and providing them solutions in a timely manner. 6. EGS (Expert Global Solutions) Position Title (Level) : Retention Specialist (May 2012 – November 2013) Specialization : Cancellation and Retaining Customers Role : IT Support/Helpdesk Industry : Call Center / Sales-Enabled Services / BPO Work Description : * As a Retentions Expert, we are tasked to handle customers concern regarding cancelling their services and most of all apply all the possible options to keep them through promotions and free services. * As Retentions Expert, we are tasked to give recommendations on services if customer asks us to do so. 7. Hinduja Global Solutions Position Title (Level) : L3 Technical Support in Hinduja Global Solutions (August 2011 - March 2012) Specialization : Technical & Helpdesk Support Role : IT Support/Helpdesk Industry : Call Center / IT-Enabled Services / BPO Work Description : * As TSR, we are tasked to handle customers concern regarding their internet service and troubleshoot as necessary. * As TSR, we are tasked to give recommendations on services if customer asks us to do so. 8. LCC Faculty Community Credit Cooperative Position Title (Level) : Working Scholar (June 2006 - December 2010) Specialization : Front desk / Designing and other Clerical Works Role : Office Assistant base on Course Taken Industry : Cooperative Work Description : * As a Working Scholar, I was tasked to take my responsibility as an assistant regarding office works and designing the presentations during General Assembly as well as some basic technical stuffs.

Information Management
Customer Service
Hardware Troubleshooting
Multi-Level Marketing
Multiview
Typing
$8 hourly
- 5.0/5
- (65 jobs)
As noted on my resume, as a former Management Information System (MIS) Section Head, I was responsible for the growth of the INTERNATIONAL CARGO HANDLING company’s Information Technology systems, infrastructures and processes. I am an achiever and a learner. I don’t mind what kind of work it is as long as it will elevate my grasp to learn.

Information Management
Data Entry
Microsoft Office
Microsoft Excel
Customer Support
Personal Administration
Computer Network
General Transcription
$20 hourly
- 5.0/5
- (2 jobs)
Customer/Technical support (9+ years experience) - Educating clients/customers about a product/s and providing timely solutions via email, chat, or voice call. - Writing and publishing support articles to address FAQs, promote features, and help with client onboarding. - Analyzing customers' inquiries and activities in order to come up with recommendations to help the product grow. Product testing and bug reporting (7+ years experience) - Working closely with the development team to test new features (from MVP to deployment). - Investigating and confirming bug reports from users and generating a concise report for the development team. Project management and web development (2 years experience) - SCRUM and OKR point person - General project management involving client interaction and coordinating. - Generate reports from SEO tools like Google analytics/webmasters, Moz, etc.. then derive recommendations and do SEO keyword research based on those reports. - Basic Wordpress and HTML/CSS development Here are some of the tools that I have used in the past: MS Office and GDrive apps SalesForce Hubspot Helpscout Trello Zapier Zendesk Kajabi Wordpress GMail Google Webmasters/Analytics Adobe Photoshop/Illustrator

Information Management
SEO Keyword Research
WordPress
Technical Support
$11 hourly
- 5.0/5
- (1 job)
Worked as a Technical Support Specialist with an MSP based company in the US. Below were my responsibilities. • Information Technology Support (ITS) relating to desktop technical issues involving Microsoft’s core business applications, operating systems for PC (Windows 7+), MAC (OS X) and peripherals. • Act as the first point of contact to the user for all types of service requests • Process service requests as they arrive through direct customer call or another communication vehicle (i.e. Chat). This includes but not limited to: • Create new cases in ticketing system: To obtain and evaluate all relevant information for service issues and requests, according to procedures. • Identifying and investigating users’ questions and problems and providing immediate solutions when applicable or • If escalation is needed, schedule for next level technical support. • Escalate client support cases that cannot be remedied quickly to appropriate resources following the escalation process and procedures. • Apply technical knowledge to quickly resolve end user related opportunities such as password resets for the various applications supported, addressing email related issues (i.e. creation of users, phone related issues, wireless connectivity, printer issues, etc.) and other rapid remedy solutions as identified. • On-call rotation. • Perform server maintenance ( check firewalls for any errors or warnings, switches, backup devices, UPS, WAPS, make sure firmware are up to date, backup all config on a monthly basis, reboot servers on a monthly basis. • Other duties as assigned.

Information Management
Technical Support
Technical Analysis
Typing
Information Security
Web Development
Customer Support
$15 hourly
- 4.9/5
- (13 jobs)
I have worked in a Call Center for 5 years, handled different kind of account. I’ve been to outbound, inbound and chat support account. I am now a Virtual Assistant available 24 hours a day, 7 days a week. I’ve been working from home for two years now. I am a true all around assistant with the ability to multitask and handle all aspects of business, with the goal of exceeding the standard and expectation of my client. I am very keen to details and I always make sure that every report and performance I deliver is above the expectation of my client. I hate wasting time, as much as possible if I can finish a job earlier than what is expected, I will do that.

Information Management
Management Development
Management Skills
Lead Generation
Microsoft Excel
Data Entry
$8 hourly
- 5.0/5
- (1 job)
I am enthuiastic, reliable and hardworking individual who recently took Bachelor of Science in Information Technology. Who has an experience giving professional, efficient and high quality service to various call center companies. I am a skilled in communication with clients over phone and email. I have experience Live Chat Support and am eager to learn to use any new tools that get the job done well. I meet deadlines and don't make promises I can't keep. I'm a team player, but can steer this ship alone if need be. I look forward to working with you in providing excellent customer service and anything else you may need help with!

Information Management
Email Communication
Management Skills
$10 hourly
- 5.0/5
- (1 job)
My name is Ram. I am a Project Manager with 8 years experience in Research and Data Operations. As a Project Manager, I have experience in data collection, processing, and quality management. For years, I continuously raised the standard of quality and implemented operational standards which created a high performance culture in the teams I handled. I would like to share my knowledge and experience by helping companies reach their goals.

Information Management
Data Quality Assessment
Data Management
Agile Project Management
QA Management
Research & Strategy
Management Skills
Data Extraction
Quantitative Research
Quality Assurance
Data Migration
Project Management
Data Collection
Data Processing
Quality Control
Data Cleaning
Data Entry
$5 hourly
- 4.9/5
- (7 jobs)
I am a Graduate of Bachelor of Science in Pharmacy with experience in administrative tasks such as data mining, gathering, endocing and even content writing. I am passionate about doing my researches and compiling databases because I'm able to find a vast amount of knowledge. In fact, this passion of mine is what makes me talented in knowing just where to look online to find the information you’re looking for. Combined with my ability to follow directions thoroughly and do precise and/or accurate work, to always provide excellent results for the clients.

Information Management
Customer Service
Healthcare IT
Database Administration
Adobe Photoshop
Market Research
Data Mining
Microsoft Excel
Data Entry
$10 hourly
- 5.0/5
- (5 jobs)
I've been providing professional service in line with my field in the past 16 years which are all office-based. I dealt with a lot of Project Management, Executive Assistant roles, and HR roles and even Customer Support to both local and international companies. I worked with well known Business Process Outsourcing companies included in the Fortune 500 like ADP Inc., Verizon, Comcast and a lot more. I had also experienced working with people from variety of cultures and I got along well with them, therefore, communication was never a barrier for me. Back in 2008, I flew to UAE from the Philippines, and got employed there as an Administrative Assistant. I've also handled Logistics. Overall, I had wore many hats and is well experienced in different fields. Though this is my first step into moving my career remotely, I am, nevertheless, equipped with the skills and knowledge of handling the actual office admin and managerial tasks. If you are looking for an experienced individual to join your team, give me a try and I'll surely be a contributor to your business. Please refer to my Portfolio for a few of the Company Award I had received.

Information Management
Email Communication
Call Center Management
Technical Support
Data Logistics
Administrative Support
Human Resource Management
Recruiting
Communications
Project Management
File Management
Business Operations
Event Management
$4 hourly
- 5.0/5
- (1 job)
Hi, I'm Sol. Extensive knowledge about materials, databases, and other aspects of record keeping. Experienced working with fellow staff and supporting operations in the field of information technology.

Information Management
$5 hourly
- 4.0/5
- (5 jobs)
I've been a freelancer since December 2018. Have been trained and experienced in customer service (outbound and inbound calls). Excellent knowledge in accounting and good written and oral communication skills. Well acquainted in Microsoft applications and Google Sheets.

Information Management
BPO Call Center
Management Accounting
Business Process Outsourcing IT Services
CPA
Computer Skills
Phone Support
English
International Accounting Standards
$10 hourly
- 5.0/5
- (1 job)
Experienced 𝘿𝙄𝙂𝙄𝙏𝘼𝙇 𝙈𝘼𝙍𝙆𝙀𝙏𝙄𝙉𝙂 𝙋𝙍𝙊 for the long haul? 💰🚀 - Cost Effective & Tech Savvy ⚡💻 - High-Speed Internet & Equipment 🌍🔐 - Time Zone & Data Security Here's what my clients 𝖍𝖎𝖗𝖊 𝖒𝖊 for 👇👇👇. 📢 A Digital Dynamo with a knack for turning digital chaos into organized brilliance! From Market Research Marvel to Shopify Sorcerer, I'm your go-to for a diverse set of skills that span the entire digital spectrum. 🌟 𝗠𝗮𝗿𝗸𝗲𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗠𝗮𝘃𝗲𝗻: I'm your go-to for digging deep into the market vibes. Think of me as your detective, uncovering insights and spotting target audiences like a pro. 📊 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝗺𝗶𝗻𝗱: I whip up marketing plans that are not just plans—they're like blueprints for business awesomeness. Mix in some strategies and tactics, and we're ready to rock! 🌐 𝗪𝗼𝗿𝗱𝗣𝗿𝗲𝘀𝘀 𝗪𝗵𝗶𝘇: Navigating WordPress is my playground. I build and manage websites like a digital architect, making sure they're as cool as they can be. 📐 𝗘𝗹𝗲𝗺𝗲𝗻𝘁𝗼𝗿 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗶𝗿𝗲: Ever heard of Elementor? Well, I'm the magician behind it, conjuring up visually stunning web pages that are user-friendly to the max. 🎨 𝗖𝗮𝗻𝘃𝗮 𝗖𝗼𝗻𝗻𝗼𝗶𝘀𝘀𝗲𝘂𝗿: Canva is my artistic accomplice. I use it to whip up visuals that turn heads in the digital marketing arena. 🧲 𝗖𝗹𝗶𝗰𝗸𝗳𝘂𝗻𝗻𝗲𝗹𝘀 & 𝗟𝗮𝗻𝗱𝗶𝗻𝗴 𝗣𝗮𝗴𝗲 𝗖𝗼𝗺𝗺𝗮𝗻𝗱𝗲𝗿: Clickfunnels is where I work my magic on sales funnels. Lead generation and conversion? Consider it optimized! 🛒 𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗦𝗲𝗻𝘀𝗲𝗶: Setting up online stores on Shopify? Easy peasy. I know the ins and outs of making your e-commerce game strong. 🔍 𝗬𝗼𝗮𝘀𝘁 𝗚𝘂𝗿𝘂: SEO matters, right? With Yoast, I tweak and optimize website content for search engine stardom. 🛍️ 𝗪𝗼𝗼𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗪𝗶𝘇: Handling online transactions with WooCommerce? I'm the expert making sure your virtual cash register keeps ringing. ✉️ 𝗠𝗮𝗶𝗹𝘀𝘁𝗲𝗿 𝗠𝗮𝗲𝘀𝘁𝗿𝗼: Sending engaging emails is my forte. I use Mailster to make sure your emails hit the inbox with style. 📧 𝗦𝗠𝗧𝗣 𝗦𝗼𝗿𝗰𝗲𝗿𝗲𝗿: Simple Mail Transfer Protocol is my sidekick, ensuring your emails are delivered securely and reliably. 📈 𝗚𝗼𝗼𝗴𝗹𝗲 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 𝗚𝗲𝗲𝗸: Numbers and data don't scare me. I dive into Google Analytics to decode website performance and user behavior. 🔒 𝗦𝗦𝗟 𝗚𝘂𝗮𝗿𝗱𝗶𝗮𝗻:: Website security is my priority. I know the drill when it comes to SSL certificates, and keeping your site safe and trustworthy. 🔎 𝗦𝗘𝗢 𝗦𝗵𝗲𝗿𝗹𝗼𝗰𝗸: Keywords are my treasure hunt. Using tools like Google Keyword Planner, I pinpoint the high-performers to boost your online presence. 📈 𝗚𝗼𝗼𝗴𝗹𝗲 𝗦𝗲𝗮𝗿𝗰𝗵 𝗖𝗼𝗻𝘀𝗼𝗹𝗲 𝗚𝘂𝗶𝗱𝗲: Navigating Google Search Console, I make sure your website shines bright in the Google galaxy. 💡 𝗤𝘂𝗼𝗿𝗮 𝗘𝗻𝘁𝗵𝘂𝘀𝗶𝗮𝘀𝘁: Quora isn't just Q&A; it's a goldmine for insights. I'm there, soaking up knowledge, sparking ideas, and engaging in some good ol' discussions. 💌 𝗠𝗮𝗶𝗹𝗰𝗵𝗶𝗺𝗽 𝗠𝗮𝘃𝗲𝗿𝗶𝗰𝗸: Crafting email campaigns that captivate? That's my jam with Mailchimp. I make sure your emails are not just opened but cherished. 🚀 𝗚𝗲𝘁𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗲 𝗚𝘂𝗿𝘂: GetResponse is my Swiss Army knife for all things marketing—landing pages, email automation, and even webinars. I've got it covered. ✍️ 𝗖𝗼𝗽𝘆𝘄𝗿𝗶𝘁𝗶𝗻𝗴 𝗖𝗵𝗮𝗺𝗽: Words are my playground. Crafting copy that captivates and social media posts that sizzle? Consider it done. 📷 𝗜𝗚 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗣𝗿𝗼: Instagram isn't just a social space; it's a visual stage. I optimize your business page to steal the spotlight. 💼 𝗙𝗕 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝘀𝘁: Facebook's my playground for business. I know the tricks to boost your brand and keep the engagement party going. 📌 𝗣𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁 𝗣𝗿𝗼: Pinterest isn't just for recipes. I optimize business pages, turning pins into brand magnets for more exposure and traffic. 💼 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗟𝘂𝗺𝗶𝗻𝗮𝗿𝘆: LinkedIn isn't just for job hunting. I optimize profiles for professional stardom, paving the way for networking and lead generation. 📹 𝗬𝗼𝘂𝗧𝘂𝗯𝗲 𝗠𝗮𝗲𝘀𝘁𝗿𝗼: Lights, camera, action! I bring YouTube strategies to the table—video optimization, channel wizardry, and audience engagement. 🐦 𝗧𝘄𝗶𝘁𝘁𝗲𝗿 𝗧𝗮𝗰𝘁𝗶𝗰𝗶𝗮𝗻: In the world of tweets, I'm the tactician. From brand promotion to content fireworks, count on me to make your Twitter game strong. Let's not just make your brand shine✨; let's make it the life of the digital party🥳! Ready to bring the fun? Let's do this🤸‍♂️.

Information Management
Website Redesign
Elementor
ClickFunnels
Landing Page
Task Coordination
Administrative Support
Product Support
Email Support
Customer Support
Data Management
Technical Support
Digital Marketing
Market Research
Search Engine Optimization
$6 hourly
- 4.2/5
- (0 jobs)
🔥 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐂𝐨𝐥𝐝 𝐂𝐚𝐥𝐥𝐞𝐫, 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐒𝐞𝐭𝐭𝐞𝐫, 𝐚𝐧𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 🔥 Hello! 👋 With a proven track record in cold calling and appointment setting within the real estate and lead generation sectors, I bring robust skills in securing qualified leads and driving sales growth. 📈 In my previous roles, I excelled as a key player in connecting with prospects, nurturing relationships, and setting up high-value appointments. 🌟 Additionally, I have hands-on experience as a chat support specialist for a smartwatch company, providing technical assistance and ensuring exceptional customer service. 🟢 𝗦𝗼𝘂𝗻𝗱𝘀 𝗹𝗶𝗸𝗲 𝘄𝗵𝗮𝘁 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱? 👉 𝟯 𝗾𝘂𝗶𝗰𝗸 𝘀𝘁𝗲𝗽𝘀: 1️⃣𝚂𝚎𝚗𝚍 𝚖𝚎 𝚊𝚗 𝚄𝚙𝚠𝚘𝚛𝚔 𝚖𝚎𝚜𝚜𝚊𝚐𝚎. 2️⃣𝙲𝚕𝚒𝚌𝚔 𝚝𝚑𝚎 𝚐𝚛𝚎𝚎𝚗 𝚂𝚌𝚑𝚎𝚍𝚞𝚕𝚎 𝙼𝚎𝚎𝚝𝚒𝚗𝚐 𝚋𝚞𝚝𝚝𝚘𝚗. 3️⃣𝙲𝚑𝚘𝚘𝚜𝚎 𝚘𝚗𝚎 𝚏𝚘𝚛 15 𝚖𝚒𝚗𝚞𝚝𝚎𝚜 𝚊𝚗𝚍 𝚌𝚘𝚗𝚏𝚒𝚛𝚖 𝚊 𝚝𝚒𝚖𝚎𝚜𝚕𝚘𝚝.

Information Management
Customer Experience
Microsoft PowerPoint
Customer Relationship Management
Customer Satisfaction
Management Skills
Microsoft Word
Business Management
Microsoft Excel
Customer Retention
Customer Service
$6 hourly
- 5.0/5
- (1 job)
CAREER OBJECTIVE: Applied for a position as a Quality Assurance Analyst in your company where I will be able to contribute my skills and knowledge for the fulfillment of the organization's goal. I've been working with the BPO industry for more than a decade already and I'm confident enough that I can be the best candidate for the position you are offering.

Information Management
Data Entry
Microsoft Excel
Email Communication
Customer Service
Quality Assurance
Technical Support
Phone Communication
Technical Project Management
$10 hourly
- 0.0/5
- (2 jobs)
Hello! I'm Geneva Jacinto and I worked in the BPO industry for 11 years and had an experience on Virtual Assistant role. Started my career as an Amazon Seller Support and became a Subject Matter Expert and Team Leader for 5 years. Switched skills and handled US Medical accounts for 6 years as both member and provider's support which helped me gain more knowledge when it comes to the medical field and also enhanced my investigative skills which I know will be a great contribution to your company. I also had an experience working as an Amazon freelancer for a month. My tasks include • Handle customer escalated inbound calls, emails and chat contacts • Track orders and shipments on Amazon platform • Process customer orders, returns and refunds • Create and edit product listings on Amazon, eBay, and Walmart • Submit weekly inventory report for Amazon account • Monitor and manage listings on different marketplaces • Actively seeks solutions through logical reasoning and data interpretation • Handles team and ensures that the required performance metrics are met. • Conducts coaching and training to the associates. • Makes team schedule and ensures that service level is met. • Help the payroll department in making sure that the associate will be paid accordingly and/or raise a dispute if necessary. • Do other administrative tasks such as sending real time reports.. • Assists medical staff, doctors, and nurses with the member’s eligibility and benefits • Check copays, coinsurance, deductible, and OOP on specific medical services. • Check medical claim status. ADDITIONAL SKILLS AND TOOLS: • Microsoft Office, Teams, Zoom, Outlook, Skype • Genesys, Zendesk, Amazon Seller Central, Edesk, Helpdesk Trello, Shipstation, Asana, Comm100, Livechat, CRM, • Typing speed 50 wpm I am a passionate person who always finish my tasks on time and have patience in handling crucial points at online business. Able to focus on work without the need for supervision and been commended for my excellent work from the past. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty. Hope to work with you.

Information Management
Microsoft Office
Task Coordination
Benefits
Filing
Customer Service
Management Skills
Data Interpretation
$10 hourly
- 0.0/5
- (0 jobs)
Experienced Global Mobility Consultant with a demonstrated history of working in the International Relocation, Moving and BPO industry. Skilled in Negotiation, Operations Management, Customer Service, Data Analysis and Data Entry and Microsoft applications.

Information Management
Management Skills
Process Infographics
Invoicing
Customer Service
Financial Management
Organizational Behavior
Data Protection
Customer Support
Information Security
Customer Support Plugin
Email Support
$5 hourly
- 5.0/5
- (2 jobs)
Efficient customer service professional with 6 years customer service experience and hospitality service such as hotel and resraurants. Adept at handling guest and calls in a daily basis while consistently resolving clients issues smoothly and quickly. Fluent in english and able to provide clear customer service. Seeking to apply customer service and problem solving expertise to benefit your company.

Information Management
Food
Hospitality
Sales
Customer Satisfaction
Customer Experience
Customer Engagement
Computer Skills
Customer Service
Server
Communication Skills
Problem Resolution
Active Listening
$5 hourly
- 0.0/5
- (1 job)
👋 IT Professional | Tech Support & SEO Link Building 🔧 Tech Support Specialist since 2018 | SEO Link Builder 2011-2013 🌐 Database Management | Cloud Apps 🛠 Complex Issue Troubleshooter | Team Collaborator 🎯 Customer-Centric Solutions | Fast Learner | Industry Updates 💬 Let's Connect and Elevate Your Projects!

Information Management
Search Engine Optimization
Administrative Support
System Administration
Web Development
Information Technology Operations
UI Graphics
Automated Testing
Go-to-Market Strategy
Google Keyword Planner
$5 hourly
- 5.0/5
- (1 job)
GENERAL VIRTUAL ASSISTANT A Bit About Me I am a fast-learner and goal-oriented person. My organizational and analytical skills are essentials for making deadlines and responsibilities while fostering an environment of teamwork., Related Skills - Administrative Support - Great client relationship management - Internet Research - Social Media Management - Email Marketing - Basic Graphic Designing - Problem Solver & Great Manager of Time Get in Touch with Me

Information Management
Wix
Administrative Support
Mailchimp
Discord
Academic Research
Email Marketing
Google
Buffer
Online Research
Management Skills
WordPress
Trello
Email Communication
Microsoft Office
$15 hourly
- 0.0/5
- (1 job)
A communication practitioner who is proficient in writing, editing, content ideation, and social media management. With five years of experience in information management and media relations, particularly in the government sector.

Information Management
Technical Project Management
Media Relations
Computer Skills
Public Administration
Social Media Management
Academic Editing
Social Media Content
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