I’m a multi-skilled professional that has experience in both business-to-business and consumer-based companies for over 7 years. I was able to work with 2 companies that are part of the Fortune 500. I worked as technical support, customer support, service desk, and upgrade technician - handling emails, chat, and phone calls. I also manage my own Facebook Page.
I am a fast learner, a team player, resourceful and dedicated person. I can work under minimal supervision as long as the instructions are clear.
🗣English C2 Level
📞Customer Care
💻Email Support
💻Chat Support
💻Social Media Manager
📉Data Entry
✅Online Research
✅61 WPM with 100%...
Driven, reliable, able to work with minimal supervision, tend to exhaust all resources first before asking for someone's help, love learning new things, and can learn quickly, let me watch a video or read a step-by-step guide and you won't need to train me, able to multi-task on a regular basis, enjoys checking and searching for all possible strategies to work efficiently. QUALITY = QUANTITY.
Tools:
* Intercom
* Slack
* PayPal
* Stripe
* Google Play Console
* Salesforce
* Freshdesk
* Monday.com
Specialties and experiences:
* Customer Support (Chat, Email, and Inbound/Outbound calls)
* Technical Support
* Processing refund and Cancellation...
I have been working as a Customer Service Specialist for over 15 years. It's a combination of technical support, helpdesk and customer service representative. I can work independently or in a group setting and provide excellent customer service support through calls, chats and emails. I also worked as an Executive Virtual Assistant for an International company in the US.
Regards,
Babylyn
A dynamic Customer Service Professional with three years of work experience who identify customer needs and delivers an effective solution to problems. Committed to providing high-quality customer care to create a positive customer experience. Able to work under pressure, motivated, energetic, and knowledgeable.
I help make life easier for business owners. You can rely on me to handle customer service, billing, reporting and analysis, and streamlining customer service processes so you can focus on growing your business and what you love doing.
Leveraging technical skills and knowledge of the platform to improve, inform, and positively impact the customer experience. An advocate and the voice of the customer through engaging and collaborating with cross-functional teams to drive the resolution of customer-facing issues,
A Professional focus on product solution and Create programs to drive awareness and interests in a company's product and/or...
To work in a job where I can strengthen all of my specialization and professional skills; while discovering
new ideas related to my field and learning concepts beyond my specialization.
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.
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Intercom
