Hire the best Intercom Specialists in Karachi, PK

Check out Intercom Specialists in Karachi, PK with the skills you need for your next job.
  • $40 hourly
    🚀 Welcome to my Profile! Your Path to Excellence Starts Here 🚀 🌟 Hi there! I'm Faisal Irfan, a Senior Front-End Developer and Email Extraordinaire right here on Upwork. I specialize in crafting pixel-perfect HTML Emails and stunning Landing Pages. 🌟 🎓 Certified Marketing Cloud Guru 🌟 🔥 Salesforce Certified Marketing Cloud Maestro 🌟 📧 Salesforce Certified Email Sorcerer 🌟 🛠️ Salesforce Certified Developer Dynamo 🌟 💼 Salesforce Certified Account Engagement Expert 🌟 🚀 Salesforce Certified JavaScript Developer 🌟 🎯 Udacity Front-End Wizard 🌟 With nearly five years of experience, I've mastered projects of all shapes and sizes, bringing unparalleled expertise to your digital doorstep. My Skills Stack is a Symphony of Success: ✅ HTML5/CSS3, Sass/Less, and More! ✅ JavaScript, jQuery, Bootstrap - Your Toolkit for Success! ✅ BEM Methodology Whiz 🌟 ✅ Seamless Pardot Integration 🌟 Why Choose Me for Your Journey: ✅ Your satisfaction is my ultimate goal - I don't rest until you're delighted! ✅ I'm your communication ally, and every project delivery is a masterpiece. ✅ Unleash originality and creativity with every project - I breathe life into your ideas. My Passport of Experience Includes: 💌 Mailchimp 🚀 Hubspot 📨 Pardot 📩 Sendgrid 🚀 Active Campaign 📧 Zoho 🌐 Outlook 📨 Constant Contact 🚀 Marketo 📩 Pipedrive 📧 Iterable 💌 Campaign Monitor 🚀 Salesforce 📨 Salesforce Marketing Cloud 📩 ActiveCampaign 📧 Getresponse 💌 Aweber 🚀 Mailer Lite 📨 Drip 📩 Infusionsoft 🚀 Convertkit 📧 Mautic 🌐 Dot Digital 📨 Sendinblue 📈 Email Design & Development 🌐 Newsletter Design & Development 🚀 MJML (Responsive Email Framework) Feel the Pulse of Success! Let's Connect and Ignite Your Project with Brilliance. Your Success Awaits! 🔥
    vsuc_fltilesrefresh_TrophyIcon Intercom
    SendGrid
    Mautic
    Litmus
    Email Template Development
    Microsoft Outlook Development
    Pardot Development
    Salesforce Marketing Cloud
    HTML Newsletter
    Mailchimp
    PSD to Mailchimp
    PSD to HTML
    Pardot
    HubSpot
    Email Design
  • $6 hourly
    About Me: I have 10 plus years of Customer Service Experience, over the Phone, Email, and Chat. I have worked with multinational companies based out of USA and UK. Started out as an Agent and grew to become an Operations manager. In my tenure I have trained agents offshore and have done Quality Audits. I will be personally working on your Gig. What you can Expect: Very professional, Courteous, First contact resolution, Dealing with difficult/irate customers, Resolving disputes, Understanding different accents, Decision making (on your approval only), Trustworthy, Reliable and Confidential (No information will be shared with anyone), Quick learner, Time management, Available 24/7 Internet, and Power backup. Noise Cancellation Headphone Ticketing System / Software Experience: Zoho CRM, Zendesk, Jira, Linnworks Order Management, SellerChamp Slack, Intercom, MS Office, G Suite. CyberSource, 3CX, ChatIQ, SnapEngage, BoldChat, Confluence, Tawk.to, ApexChat PayPal, Checkout, Amazon, eBay, Etsy, Shopify Gorgias (Support Agent Power User Shopify Certified), ReturnGo, ShipMonk, Gumtree, Monday, Reamaze, CallRail, ServiceM8 Business Size Experience: Startup, Small (10-99 employees), Fortune 500 Customer Experience Services: Auditing Calls/Emails/Chats for Quality Assurance, Chat Support, Inbound Inquiries, Call Support, Customer Feedback Documentation, Team Management, KPI Metric Development, E-Commerce Management, Product Onboarding, Order Processing, Email Support Industry Experience: Consumer Goods, Automotive, Education, Real Estate, Telecom
    vsuc_fltilesrefresh_TrophyIcon Intercom
    Quality Audit
    Adobe Lightroom
    Customer Retention
    Customer Support
    Gorgias
    Customer Service
    Online Chat Support
    Shopify
    Zendesk
    Phone Support
    Email Support
    Jira
    Order Processing
    Ecommerce Support
  • $4 hourly
    5 years as a Senior Level Customer retention and support specialist awarded through years of excellent work. Dedicated customer service representative in the BPO industry. Consistently achieved high customer satisfaction rankings. I'm a skilled and meticulous customer retention specialist with an exceptional record of strong customer service team. I was trained at a large contact center in Pakistan. I can handle a wide variety of product telephone and chat inquiries with top-notch courtesy and professionalism. I am an outstanding multitasker who thrives in a fast-paced high-pressure work environment. I am curious and am constantly learning. I spend 30 minutes a day on my learning. I know how to maintain solid customer relations by handling questions and concerns with conscientiousness. I offer an optimal blend of efficiency, precision, and top-notch service quality. My enthusiasm and passion infuse every task I undertake. Count on me for swift response times and unwavering commitment to confidentiality. I am knowledgeable in the use of the following CRM and Software: ✅ Go High Level ✅ Zendesk ✅ Qorox ✅ Sticky.io ✅ Intercom ✅FreshDesk ✅Hubspot ✅ Xencall Dial ✅ Active Campaign ✅ Vici Dialer ✅Zoiper ✅CRM ✅ Microsoft Office Suite, ✅ Google Docs and Google Sheet ✅ HelpScout ✅ Zoho CRM ✅ Reamaze ✔️Project Management Trello - Slack - Google Meet Proficient in multiple languages (German, Dutch, Swedish, Italian, French, Norwegian, and Greek), I leverage translation tools such as Google Translate and DeepL Translator.
    vsuc_fltilesrefresh_TrophyIcon Intercom
    Marketing Plan
    Sales
    Research & Strategy
    Active Listening
    Problem Solving
    Customer Support
    Critical Thinking Skills
    Customer Retention Strategy
    Communication Skills
    Strategic Plan
    Time Management
    Online Chat Support
    Phone Support
    Email Support
  • $12 hourly
    My name is Bushra and I have been a TOP RATED Freelancer for many years on UPwork! I have done Bachelors in Computer Science and I have seven years of customer support, tech support and virtual assistance experience. I have handled so many projects as a tech customer support and virtual assistance. I have a great English communication skills and I am also expert in eCommerce and dropshipping stores. I have worked as virtual assistance for many startup companies. I am fast-learner and tech-savvy girl who loves to work on tech support project - I always try to complete the task within the time frame. I have also experience in Data management, Order Fulfilment, Store Management and Billing management. I have a hands on experience on the tools given below; Gorgias Klaviyo Shopify Klarna Amazon SalesForce Office365 Zendesk Freshdesk HelpDesk Bigcommerce Intercom Jira Office 365 HTML/CSS Magento Bigcommerce Oberlo Aliexpress Discord Ebay Crisp HelpScout Zopim Zapier I'm a firm believer that trust and communication are key; the most important skills to succeed in anything you want to achieve :)
    vsuc_fltilesrefresh_TrophyIcon Intercom
    Phone Support
    Technical Analysis
    Cryptocurrency
    Dropshipping
    Gorgias
    Shopify
    Ecommerce
    Customer Support
    Email Support
    Online Chat Support
    IT Support
    Freshdesk
    Zendesk
    Technical Support
  • $20 hourly
    Hi there! I am a writer & researcher with over 5 years of experience working in various roles in the online education industry. I am experienced in learning management systems, customer support tools such as Intercom, Tawk and other project management & social media tools such as Convertkit, Trello, Google Suite and other similar online tools. I am equally passionate about research work, with experience in surveys, secondary research, analysis and above avergae skills in Excel & Stata. I have diverse writing experience, from technical documentation and reports for an NGO consultancy team in Pakistan to website content, article writing and research writing. I am always looking for challenging projects, newer experiences and long-term working relationships with happy clients. Feel free to reach out :)
    vsuc_fltilesrefresh_TrophyIcon Intercom
    Virtual Assistance
    Data Analysis
    Life Cycle Assessment
    Editing & Proofreading
    Customer Service
    Google Workspace
    Content Writing
    Administrative Support
    Writing
    Market Research
    Stata
  • $12 hourly
    I have done Bachelors in Computer Science, and I have been a customer support and technical support expert for more than seven years now. I have worked as a customer support for many tech startup companies and also for many eCommerce stores. I have a hands-on experience with Zendesk, Shopify, Gorgias, Freshdesk, Intercom, Azure, DropShipping, Etsy, ManyChat, Salesforce, Zoho, WordPress, HubSpot, Zapeir, Jira, Microsoft 365, ClickUp, Teams, Asana, ChatGbt, and Discord. I have worked on many projects as a It specialist and I do have great tech analyst experience. I have done technical writing and created FAQs for many Saas-based startup companies & have setup Zendesk and Freshwork for them too. I have handled many eCommerce projects as a customer support representative for many stores where my duties included order fulfillment, product handling, order tracking, inventory management, refunds/chargebacks and communicating with customers and vendors, and administrative work. I have also worked as a billing specialists/dispute manager for many startup companies - I am VERY familiar with Stripe, Paypal, PaykickStart, Paywhirl, Thrivecart, and many other payment platforms. I know how to deal with chargeback cases and create the Faqs/policies for that - also familiar with creating the custom invoice, dealing with VAT/taxes cases, subscription issues and refund related queries. I have great customer support experience in Blockchain / Cryptocurrency and I have done many projects on them. I have worked as a Chat, Phone, and Email Support for a US company printnpromote.com and labellecratfs, as a Zendesk email and chat support for a UK-based company. I worked as a Technical Email Support for AT&T Inc in 2018. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.
    vsuc_fltilesrefresh_TrophyIcon Intercom
    Customer Onboarding
    Shopify
    Gorgias
    Customer Service
    Blockchain, NFT & Cryptocurrency
    Customer Support
    HubSpot
    Online Chat Support
    Technical Support
    Freshdesk
    Zendesk
    Email Support
    Tech & IT
  • $7 hourly
    If you're in search of a top-tier Customer Support Specialist and E-Commerce Consultant for your store, you've come to the right place! I am a highly results-driven professional with over 3 years of expertise in customer support. I excel in collaborative team environments and efficiently resolve customer issues while maintaining composure under pressure. With experience in managing drop-shipping and delivering customer support for e-commerce stores, I offer my services to prospective clients to ensure they embark on a successful journey. I provide them with an outstanding blueprint designed to facilitate cost-effective product testing and gradual ad scaling for maximum profitability. This blueprint draws from my extensive experience and proven methods, offering in-depth insights that guide you from identifying winning products to supplier-based delivery. This dedication to excellence is evident in my daily performance and the quality of work I deliver. My best skills & and strengths: * Customer support emails and order lookup * Order processing. * Familiarity with all major eCommerce platforms, including Re-amaze. * Emailing and Communicating with suppliers * Zendesk/Fresh Desk /Gorgias Email Handling * Shopify / AliExpress / Oberlo / Dropified Order Handling * Facebook/Instagram Customer Service. * Customer Support/Service via email, phone, GoToMeeting, TeamViewer & chat. * Product listing and Hunting hot products for E-commerce Stores for Shopify/Amazon/eBay. * Google Sheets * Disputes and Cases Management (All major financial institutions) * Creating custom Macros. * Team Management (I have experience in handling entire teams consisting of up to 10 team members) * Social Media Management The Platforms and Applications I am an expert in: • Amazon • eBay • Shopify • Ship Station • Zendesk • Help scout • Freshdesk • The best part about my talent is that I am a fast learner so if there is anything that isn't mentioned on my resume but, would want me to do it, I will do my best to learn that skill for your work, I never say never to any opportunity at all. Please feel free to reach out to me so that we can discuss how my skill set will work for you and your business.
    vsuc_fltilesrefresh_TrophyIcon Intercom
    Gorgias
    Freshdesk
    Zendesk
    Online Chat Support
    Ecommerce
    Ecommerce Order Fulfillment
    Virtual Assistance
    Shopify
    Customer Support
    Dropshipping
    Product Sourcing
    Product Hunting
    Amazon
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