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Hire the best Interpersonal skills Freelancers in the Philippines

Check out Interpersonal skills Freelancers in the Philippines with the skills you need for your next job.
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  • $6 hourly
    • 4.8/5
    • (7 jobs)
    "I am a professional customer service representative and already tenured in this field, I've been in this industry handling inbound calls and been to email support as well. I am a people-oriented individual with great interpersonal skills, very attentive to detail, and have a positive attitude. An individual with a strong work ethic and can escalate issues appropriately. Having strong knowledge in customer service with more than 6 years of experience. I can multi-task, prioritize abilities, as well as ability to follow-through in timely manner. Excellent communicator with superb presentation skills and Bachelor’s degree in Business. I've also been a Medical Promotion specialist and a Financial Advisor wherein, I used my expertise in customer service. I am Self-motivated personable and result-driven individual. I am looking to apply proven customer support ability, negotiation skills, and strong market knowledge in the position of a Customer Service Representative in Insurance, technical or medical area, bringing exceptional ability to handle high volume calls or emails."
    Featured Skill Interpersonal skills
    Email Communication
    Sales Leadership
    Computer Skills
    Critical Thinking Skills
    Sales Promotion
    Interpersonal Skills
  • $8 hourly
    • 5.0/5
    • (7 jobs)
    Driven, reliable, able to work with minimal supervision, tend to exhaust all resources first before asking for someone's help, love learning new things, and can learn quickly, let me watch a video or read a step-by-step guide and you won't need to train me, able to multi-task on a regular basis, enjoys checking and searching for all possible strategies to work efficiently. QUALITY = QUANTITY. Tools: * Intercom * Slack * PayPal * Stripe * Google Play Console * Salesforce * Freshdesk * Monday.com Specialties and experiences: * Customer Support (Chat, Email, and Inbound/Outbound calls) * Technical Support * Processing refund and Cancellation * Intercom messaging system * Reports Documentation * Data mining, Organizing, Data Entry
    Featured Skill Interpersonal skills
    Salesforce CRM
    Interpersonal Skills
    Following Procedures
    Ticketing System
    Inbound Inquiry
    Intercom
    Product Knowledge
    Customer Service
    Customer Support
    PayPal
    Email Support
    Stripe
    Slack
    Lead Generation
  • $7 hourly
    • 5.0/5
    • (7 jobs)
    Hello, I am Niña and I am looking for a data entry and Customer Service opportunities. I have almost 3 years of being a Customer Service Representative and 2 years of being a Business Processor. I am a very hardworking and detail oriented person and I’m confident that i can work with my future clients well in the future. Regards, Niña
    Featured Skill Interpersonal skills
    Social Media Management
    Sales & Marketing
    Multitasking
    Interpersonal Skills
    Communication Etiquette
    Online Research
    Microsoft Excel
    Microsoft Office
    Data Entry
    Customer Satisfaction
    Cold Calling
    Customer Service
  • $18 hourly
    • 5.0/5
    • (5 jobs)
    I am a graduate of BS Psychology, Licensed Psychometrician since 2017. I have been in the HR field for more than 8 years now. I am an Expert-Vetted Recruiter with solid years of experience providing exceptional services in: • United States • Australia • United Kingdom With exceptional working results in different industries: • Healthcare (assisted living, Clinical setting, Hospice Care, Allied Health, Urgent Care Clinic, Skilled Nursing Facility) • Sales and Marketing • Warehouse and Merchandising • Banking and Finance • Executive Roles • Technology • Real Estate • Clerical and Customer Service roles (high volume). Experienced working with different agencies. Knowledgeable in principles and procedures of full-cycle recruitment, selection, training, and temporary staffing. Human Resource working knowledge: • Contract handling • Payroll assistance • Onboarding of new hires • Processing Employee Promotion • Termination Process • HR Administrative Tasks RECRUITMENT PROCESS: • Create/Edit Job Description • Job Posting • Talent Assessment and Acquisition • Candidates Sourcing and Screening (Passive and Active Sourcing) • Client Relations Management • Scheduling Appointments • Candidate Interviewing (Phone Screen, Behavioral Based, Testing Interview, Stress Interview) • Creating own Interview Guidelines • Offer Extension & Negotiation • Candidate Placement OTHER SKILLS: • Email Handling • Multi Tasking Skills • Attention-to-detail • Goal-Oriented • Proficient in G-Suite, Microsoft Office Suite, Microsoft Teams • Social Media/Internet Recruiting Job Boards: • LinkedIn • Facebook • Indeed Recruiting
    Featured Skill Interpersonal skills
    Sourcing
    Administrative Support
    LinkedIn Recruiting
    Candidate Recommendation
    Job Description Writing
    Candidate Sourcing
    Boolean Search
    Resume Screening
    Communications
    Human Resources
    Research Papers
    Interpersonal Skills
    Candidate Management
    Staff Recruitment & Management
    HR & Business Services
    IT Sourcing
    Email Marketing
    Data Entry
  • $10 hourly
    • 5.0/5
    • (16 jobs)
    My name is Larra and I have been in the BPO industry specializing sales and customer service for almost 10 years. I was trained for different lines of businesses such as: 1. Inside Sales 2. Inbound / Outbound Calls 3. Back-office 4. Retention 5. Telesales 6. Chat and Email support 7. Account Manager 9. Freight Forwarding Customer Service 10. Customer service 11. Disputes and Mediation I make sure to give my clients 100% confidence in hiring me. Given from my previous work experience, I am confident that my skills will be a contributing factor to bring your business more success. I look forward to learning and working with you. Larra
    Featured Skill Interpersonal skills
    Email Support
    Outbound Sales
    Cold Calling
    Customer Support
    Interpersonal Skills
    Transaction Data Entry
    Email Communication
    Customer Service
    Zendesk
  • $10 hourly
    • 4.7/5
    • (21 jobs)
    🔥 9 TESTIMONIALS FROM MY PREVIOUS CLIENTS SAID I'M THE BEST FREELANCER! 🔥 "Became a TOP RATED FREELANCER for just 6 Months AND AGENCY OWNER" 💪⚙️ Flexible Freelancer and Tech Savy ( Fast Learner ) ⚡💻 High-Speed Internet and Equipment Ready (Back Up Internet and Computer) 📂📝 Organized and attention to detail 📞 QUIET WORKPLACE 🎧 6 years of MASSIVE EXPERIENCE IN CALL CENTERS IN THE PHILLIPPINES. 🗓️ An EXPERT in booking Appointments. 💼 A MASTER in Customer Service and resolving customers' concerns and issues. 📂 Handled a LOT of Cold Calling and Telemarketing Business and gave them QUALIFIED LEADS. 💪 SALES NINJA as I have NATURAL AND CONFIDENCE in my RAPPORT SKILLS. 📱 Technical Support Skills I've worked in Dish Cable TV helping customers in the US. 🏆🏆 3 of my 8 TESTIMONIALS (Scroll down below to see more awesomeness!) ⭐ "Working with Raphael was great. He is a great learner and has a great work ethic. He adapted really quickly to the job profile considering how difficult is to talk with potential investors. He has a good attitude and was really nice to work with him. He was always on time for the meetings and also contributed a lot with his knowledge while showing a great attitude. I recommend his services to all this community without any doubt. " Manuel N. | Director Of Infusion51a Infusion51a Jan 2022 Verified ⭐ "Raphael was one of our Top Performing Agents. He made sure that he is in compliant with our business guidelines and processes. He’s very diligent, passionate and always ready to accept new challenges. He has the right skillset of a world class customer experience support. " Jodil B. | Quality Assurance Supervisor Dish & Republic Wireless Us Jul 2022 Verified ⭐ "Working with Raphael is easy, he is a very adaptive and hard-working person. He has a way of making you feel heard and calm. " Arbrie H. | Marketing Director Healthcare Nov 2023 Verified If you're the kind of client who values top-notch quality, recognizing that A+ work translates into a direct boost to your financial success, then you understand the importance of maximizing every dollar invested in your business. If this resonates with you, I'm the ideal professional to ensure you're extracting the utmost value from your efforts. ⭐ Why should you Hire me?⭐ ✔️ 100% guarantee to generate 25-70Warm leads or 10-20 appointments per month ✔️ 100% Valid & Active Email ✔️ A friendly freelancer who replies within 24 hours ✔️ Wants to have a LONG TERM Partnership! HIRE ME by doing this easy 3 STEPS! ✔️ Send me an Invitation for the JOB. ✔️Send me an Upwork Message. ✔️Click the green Schedule Button. ✔️Choose one for 30 minutes and I'll confirm a timeslot. 💪You can trust me not only for your business but as a friend because I do my work not just for money but for the happiness and success of your project. 🙂 I can't wait to bring success to you and your clients in the future and I guarantee that I'm the one that you're looking for! Feel free to contact me and message me directly. I will make time to talk with you and give my whole heart and effort to every project that I will handle!
    Featured Skill Interpersonal skills
    Customer Engagement
    Appointment Scheduling
    Cold Calling
    Real Estate Cold Calling
    Telemarketing
    BPO Call Center
    Outbound Sales
    Customer Service
    B2B Marketing
    Customer Support
    Phone Communication
    Interpersonal Skills
    Sales
    Business with 1-9 Employees
  • $6 hourly
    • 5.0/5
    • (5 jobs)
    I enjoy working and helping clients to manage their documents/files. That is why I joined Upwork for I want to use my skills that I have to foster and enhance the projects I will be involved with. I am a hard worker and self motivated person who is responsible for every work that I undertake. Although, my experiences in this sector is not that drastic, but I have certain qualities that are enough to convince you. Both my hard and soft skills are appreciable. I am an honest person and I always try not to mess with my job. I can also work in strict time limits as I am a struggler.
    Featured Skill Interpersonal skills
    Virtual Assistance
    Data Analysis
    Data Extraction
    Lead Generation
    Sales
    Data Labeling
    Data Backup
    Email Support
    Interpersonal Skills
    Time Management
    Email Communication
    Microsoft Word
    Data Entry
  • $15 hourly
    • 5.0/5
    • (12 jobs)
    Hi there! 👋 Thank you for checking out my profile! I hope you're having an amazing day. 😊 As a Facebook Ads Manager, my ultimate goal is to help your business thrive by leveraging the power of Facebook Advertising and social media. With my skills and experience in managing Facebook ads, I’m here to drive results and bring revenue to the table. 💰 You can expect minimal supervision from me when it comes to managing your ads. I’m confident in my abilities and can hit the ground running, so you won’t have to spend much time training me for the position. I’m a team player who’s always open to feedback and suggestions, but I also know when to contribute valuable ideas that can benefit your business. I love my job most when I see the ads deliver a high ROI for your business. 🚀 How I can help grow your business through Facebook Ads: 📈 Set up campaigns in your Meta Business account 🛒 Integrate Pixels to connect your shop platforms with Meta 🔍 Provide insights into your funnel strategies 🎯 Manage ad sets by killing low performers and scaling the winners 📊 Create weekly performance reports 💬 Stay responsive and flexible in communication and availability Let’s connect and start generating those results together! I look forward to working with you and taking your business to the next level. 💼
    Featured Skill Interpersonal skills
    Facebook Ads Manager
    Email Communication
    People Management
    Mathematics Tutoring
    Content Management
    Cold Calling
    Academic Research
    Interpersonal Skills
    Engineering & Architecture
    Sports & Fitness
    Data Entry
    Social Media Management
    English
    Sales & Marketing
  • $8 hourly
    • 5.0/5
    • (9 jobs)
    Good day! I'm known as a goal-getter and for being detail-oriented. I am used to juggling multiple tasks, ensuring impeccable project executions, and ensuring goals are met, if not exceeded. I am a proficient, self-motivated customer specialist with excellent skills and six years of successful experience. My top 3 skills include customer support, data entry, and data research. I have experience with the following tools and websites: * Zendesk, Freshdesk, Gorgias, Shopify *Microsoft Office(MS Word, MS Excel, Powerpoint) *Social Media, Hootsuite, Instagram, Twitter, InstaFollow, Facebook *Gmail, Google Drive (Docs, Spreadsheet, G Suite, etc.), Yahoo *Webmails *Zoom, Team Viewer, Go to Meeting, Skype, Google Voice, Hangout, Slack I look forward to working with you!
    Featured Skill Interpersonal skills
    Data Entry
    UGC
    Following Procedures
    Content Moderation
    Answered Ticket
    Interpersonal Skills
    Customer Satisfaction
    Zendesk
    Email Communication
    Email Support
    Online Chat Support
    Customer Support
    Customer Service
  • $15 hourly
    • 4.8/5
    • (5 jobs)
    8 Years of Handling Customer Service both Voice and Non Voice. Well- Qualified and Proficient in Handling complex customer issues and promoting positive experiences. Efficiency- driven and organized with team-oriented mentality and dedication to customer satisfaction , business goals and sales excellence. Motivated Professional capable of building productive performance and service. Highly Adaptable completing quality work quickly and effectively. Willing to work any available shift. Experienced in Performing and Supervising agents. Point of Contact with the ability to engage employees in training matters. Skills : Professional Telephone Demeanor Great Customer Service Handling Skills Email Reports Bank Dispute Specialist Employee Orientation Assisting Training Needs Great Communication Skills Handling Escalation and Supervisor Calls Resolving Complicated Customer Issue's Sending Reports to Client Catering Dispute from Team Lead and Human Resource Process Reports using Excel Template
    Featured Skill Interpersonal skills
    Time Management
    Product Knowledge
    Order Fulfillment
    Interpersonal Skills
    Email Communication
    Customer Support
    Communication Etiquette
    Order Tracking
    Email Support
  • $10 hourly
    • 4.7/5
    • (15 jobs)
    As a dedicated and versatile freelancer, I bring a wealth of experience in customer service, chargeback management, virtual assistance, and social media moderation. With a strong commitment to providing exceptional service, I specialize in helping businesses streamline their operations and deliver top-tier support to customers. I pride myself on delivering outstanding customer experiences, resolving inquiries, and managing issues with empathy and professionalism. My goal is to enhance client satisfaction and foster long-term relationships. With a thorough understanding of chargeback procedures, I can effectively handle disputes, minimize chargeback rates, and ensure timely resolution, safeguarding your business interests. From managing emails and calendars to handling administrative tasks, I offer efficient virtual assistance that allows you to focus on growth and strategic priorities. And I ensure your brand maintains a positive online presence by moderating discussions, responding to inquiries, and ensuring content adheres to community guidelines. I am committed to delivering results with a focus on accuracy, efficiency, and professionalism. Let’s collaborate to achieve your business goals and create seamless customer experiences.
    Featured Skill Interpersonal skills
    Interpersonal Skills
    Social Media Marketing
    AdaptOne WorkPlace
    Zapier
    Data Entry
    Microsoft Office
    Customer Service
    Order Tracking
    Zoho CRM
  • $8 hourly
    • 4.8/5
    • (16 jobs)
    Hi there! I’m Margarita Domingo, an Operations Manager and Customer Support Specialist with over 10 years of experience in the customer service industry. I’ve worked with US, Australian and UK-based hybrid eCommerce companies, worked both on corporate and freelance roles to deliver top-notch customer service solutions. I also had the privilege of completing my customer support managerial training in Salt Lake City, USA, refining my leadership, operations, and customer experience strategies. 🔥 What I Bring to the Table: ✅ Customer Service Excellence – Ensuring seamless support, retention, and satisfaction. ✅ Operations & Team Leadership – Managing and mentoring teams for peak performance. ✅ Process Optimization – Streamlining workflows for efficiency and scalability. ✅ Multi-Channel Support – Expert in chat, email, and inbound customer inquiries. 🛠️ Tools & Platforms I Work With: ✅ CRM: Zendesk, Kustomer, Freshdesk, HelpScout, Re:amaze, Gist, Exigo, Trello ✅ eCommerce: Shopify ✅ Productivity: Google Sheets/Docs, Microsoft Office Suite ✅ Creative Tools: Canva (for eBooks, invitations, planners) As a high-energy, results-driven professional, I thrive in both structured corporate environments and dynamic freelance projects. Whether it’s resolving customer issues, optimizing processes, or leading teams, I am committed to delivering outstanding service and operational success. Let’s collaborate and create exceptional customer experiences! Looking forward to working with you. 📩 Let’s connect!
    Featured Skill Interpersonal skills
    Ecommerce Support
    Online Chat Support
    Order Tracking
    Email Support
    Product Knowledge
    Customer Satisfaction
    Multitasking
    Customer Support
    Email Etiquette
    Interpersonal Skills
    Dropshipping
    Customer Service
    Email Communication
  • $15 hourly
    • 5.0/5
    • (6 jobs)
    With over a decade of dedicated experience in customer service and technical support, I’m passionate about delivering seamless customer experiences and optimizing operational efficiency. My goal is to ensure that every interaction leaves a positive impression and drives satisfaction. 𝐖𝐇𝐘 𝐌𝐄? 💬 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: I’m committed to providing outstanding customer service. My approach ensures that every customer receives personalized and attentive support, consistently exceeding their expectations. 🔧 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗧𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: I excel in diagnosing and resolving technical issues with precision. My ability to tackle a wide range of challenges ensures that customers receive effective solutions quickly. 📈 𝗣𝗿𝗼𝘃𝗲𝗻 𝗥𝗲𝘀𝘂𝗹𝘁𝘀: My track record includes successfully managing customer support processes, improving satisfaction scores, and enhancing overall service quality. 💡 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗖𝗲𝗻𝘁𝗲𝗿𝗲𝗱 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: I prioritize understanding and addressing customer needs, creating positive and lasting experiences in every interaction. 📞 Efficient Communication: My clear and empathetic communication style helps in building rapport with customers and resolving their issues efficiently. 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗧𝗼𝗼𝗹𝘀: ✅Salesforce ✅Asana ✅Hubspot ✅LiveChat ✅AirCall ✅Ebay ✅M365 ✅Monday.com ✅Intercom ✅LogMeIn Rescue ✅Zendesk ✅Reamaze Let’s team up to transform your customer support experience into something exceptional! With my blend of technical expertise and a passion for top-notch service, I'm here to help your business not just meet, but exceed expectations. Plus, I offer a trial period at a test rate so you can see firsthand how I can make a difference.
    Featured Skill Interpersonal skills
    Email
    Ecommerce
    Interpersonal Skills
    KPI Metric Development
    Intercom
    HubSpot
    Zendesk
    Live Chat Software
    Customer Service
    Customer Support
    Online Chat Support
    Email Support
    Technical Support
    Leadership Coaching
    Tech & IT
  • $10 hourly
    • 4.7/5
    • (5 jobs)
    As a seasoned professional in property management, I have amassed extensive experience in overseeing the management and operations of residential, commercial, and mixed-use properties. My dedication to delivering exceptional service, maximizing property value, and fostering positive tenant relationships has been instrumental in driving success and achieving client objectives. In my role, I've been deeply involved in all aspects of property management, with a particular focus on tenant relations, leasing and occupancy management, property maintenance and operations, and financial management. As the primary point of contact for tenants, I've handled inquiries, concerns, and maintenance requests promptly and professionally, fostering positive relationships through effective communication and personalized service. Regular tenant meetings and surveys have allowed me to proactively address issues and enhance tenant satisfaction and retention. Simultaneously, I've managed the leasing process from marketing vacancies to executing lease agreements, implementing strategies to maximize occupancy rates and conducting thorough tenant screenings to ensure the selection of qualified tenants. In overseeing property maintenance and operations, I've coordinated with maintenance staff and vendors to address maintenance requests and ensure compliance with safety standards. Financially, I've managed property finances, including budgeting and rent collection, while preparing and analyzing financial reports to assess property performance and make informed decisions to meet financial objectives. Through these multifaceted responsibilities, I've demonstrated a commitment to excellence in property management, driving success and maximizing property value.
    Featured Skill Interpersonal skills
    Lease
    Customer Support Plugin
    Employee Relations
    Candidate Source List
    Property Management Software
    Property Management
    Timesheet
    Employee Engagement
    AppFolio
    Collections Framework
    Interpersonal Skills
    Rental Agreement
    Customer Support
    Human Resources
    Data Entry
    Email Support
  • $8 hourly
    • 5.0/5
    • (4 jobs)
    Dedicated and versatile professional with a strong background in email/chat customer service, virtual assistance, content creation, community management, and engagement. Proficient in addressing customer concerns, managing teams, and enhancing brand presence through effective communication and social media strategies. Skilled at multitasking in fast-paced environments and delivering solutions-oriented support to diverse audiences.
    Featured Skill Interpersonal skills
    Interpersonal Skills
    Multitasking
    Following Procedures
    Customer Support
    Community Management
    Ticketing System
    Customer Satisfaction
    Email Communication
    FAQs Compilation
    Product Knowledge
    KPI Metric Development
    Zendesk
    Inbound Inquiry
    Customer Feedback Documentation
    Email Support
  • $10 hourly
    • 5.0/5
    • (11 jobs)
    Are you a busy professional looking to free up your time and streamline operations? I can help! I’m a dedicated Virtual Administrative Assistant with 15+ years of experience supporting Realtors, Brokers, and Business Owners. I specialize in handling your essential administrative tasks—so you can focus on growing your business. With efficiency, professionalism, and confidentiality, I provide seamless support to keep your operations running smoothly. How I Can Help You: ✅ Sales & Lead Management – CRM updates, client follow-ups, and pipeline tracking. ✅ Customer Support & Answering Service – Friendly, professional client interactions. ✅ Research & Data Organization – Market research, database cleanup, and reports. ✅ Back-Office Support – Invoicing, scheduling, document prep, and admin workflows. ✅ HR Assistance – Recruiting, resume screening, interview coordination, and paperwork. ✅ Marketing & Ad Postings – Ad creation, listing management, and campaign tracking. I pride myself on efficiency, discretion, and excellence, ensuring every task is handled with precision and professionalism. My goal is to build long-term partnerships by providing outstanding support that helps your business thrive. 📩 Let’s work together to streamline your business and free up your valuable time! Message me today to discuss how I can support you.
    Featured Skill Interpersonal skills
    Customer Service
    Scheduling
    Executive Support
    Light Project Management
    Providing Information to Callers
    Presentations
    Multitasking
    Office Administration
    Professional Tone
    Communication Skills
    Administrative Support
    Interpersonal Skills
    Email Communication
    Online Research
  • $7 hourly
    • 4.5/5
    • (7 jobs)
    • Knowledgeable in spreadsheet, excel, powerpoint, ZOHO CRM, Amazon Seller Central, Ring Central, Airbnb Platform, Okta, ZenDesk and NICE. •I have been with Amazon Seller Support for almost 5 years where I assisted seller to manage account, creating shipment and listing, manage orders, advertisement, account health, performance metrics, daily inventory report, and payouts. •Amazon PPC Specialist. • Hotel Manager with AirBnB for 7 months, who handles schedule changes, cancellation and changes of booking. •I have been in a BPO industry for almost 7 years and already equipped with different types of skills and experience. •I was also a Tier 2 Technical Support with Amazon Ring for 9 months who handled difficult troubleshooting steps with their Ring device. • Hotel Manager with AirBnB for 7 months, who handles schedule changes, cancellation and changes of booking.
    Featured Skill Interpersonal skills
    Amazon Seller Central
    Email Communication
    Order Fulfillment
    Interpersonal Skills
    Product Knowledge
    Order Tracking
    Email Support
    Customer Support
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    You are dealing with an experienced cold caller with 10 years of call handling experience. 📞I am armed with a wide range of customer-related/technical support services, though I have chosen to focus on one expertise, which is to work for real estate campaigns to further improve and maximize my efficiency. 🏠I've worked for real-estate cold calling campaigns, calling and qualifying potential leads, and setting up appointments for my clients to position a sale with a potential buyer. 💾I was also trained to do research and data extraction to gather possible lead information from public records and other resources. ❤I love to work at home, and I will give my 101% to satisfy future Clients to get the job done. Hope we could work together in the near future!
    Featured Skill Interpersonal skills
    Data Extraction
    Real Estate
    B2C Marketing
    CRM Software
    Email Support
    Cold Calling
    Telemarketing
    Interpersonal Skills
    Communication Etiquette
    Lead Generation
    Data Entry
  • $9 hourly
    • 5.0/5
    • (4 jobs)
    A highly skilled Virtual Assistant with nearly four years of experience providing administrative, sales, and customer support to clients across various industries. Adept at managing email and calendar scheduling, creating and editing contracts, data entry, and conducting in-depth research. With an additional seven years in the BPO industry as a Customer Service Representative, I bring strong communication skills, efficiency, and attention to detail in handling client interactions and lead management. Core Skills & Expertise: - Administrative Support: Email and calendar management, contract creation, and data entry. - Lead Generation & Sales Support: Identifying prospects, organizing lead databases, and following up with clients. - Customer Service & Engagement: Over seven years of experience handling inquiries, resolving issues, and ensuring customer satisfaction. -CRM & Marketing Tools: Experienced in using platforms like ActiveCampaign, PatientPop, Tebra, Office Ally, and MailChimp. - Data Management: Updating and organizing spreadsheets for tracking leads, appointments, and client engagement. - Social Media & Communication: Managing social media inquiries, integrating responses into CRM tools, and optimizing client engagement strategies. Key Responsibilities: - Organizing and maintaining spreadsheets for tracking leads, appointments, and customer engagement. - Utilizing email and SMS marketing tools to enhance communication with clients and prospects. - Coordinating follow-ups for no-shows and re-engaging inactive clients through targeted outreach. - Managing social media interactions and ensuring seamless CRM integration. - Ensuring accuracy in data entry and maintaining up-to-date customer records. - Supporting sales teams by researching leads and preparing reports. With a strong work ethic and the ability to adapt to new platforms quickly, I am committed to delivering high-quality virtual assistance and lead generation services.
    Featured Skill Interpersonal skills
    Property Management
    Email Support
    Social Media Management
    Customer Support
    Interpersonal Skills
    Phone Communication
    Communications
    Virtual Assistance
    Administrative Support
    Cold Calling
    Email Communication
    Data Entry
    Lead Generation
    Real Estate
    Online Research
  • $6 hourly
    • 5.0/5
    • (2 jobs)
    Need a reliable, customer-focused, and detail-oriented 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 to keep your business running smoothly? 📊 Don't stress -- 𝐈'𝐯𝐞 𝐠𝐨𝐭 𝐲𝐨𝐮 𝐜𝐨𝐯𝐞𝐫𝐞𝐝! 😉 Here's how I can help you👇🏼👇🏼👇🏼 🏆 With over 10 years of exceptional experience. I’m here to lighten your workload so you can focus on growing your business! 📈 A highly skilled individual with extensive experience in customer service, account management, general administrative tasks, and coordination roles. 📈 𝐖𝐢𝐭𝐡 𝐚 𝐬𝐭𝐫𝐨𝐧𝐠 𝐛𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 𝐢𝐧: 1️⃣ 𝑼𝑺 𝒉𝒆𝒂𝒍𝒕𝒉𝒄𝒂𝒓𝒆 𝒊𝒏𝒔𝒖𝒓𝒂𝒏𝒄𝒆 - I offer comprehensive support to ensure business operations run smoothly. I am well-versed in HIPAA guidelines and CMS regulations, providing secure and compliant healthcare services. 2️⃣ 𝐀𝐮𝐭𝐨𝐦𝐨𝐭𝐢𝐯𝐞 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 - I offer sales support, documentation and product inquiry, call suppliers and vendors to verify stock availability, and provide assistance to the operations team as needed. 💻Services I Offer: 👩‍💼💻𝑨𝑪𝑪𝑶𝑼𝑵𝑻 𝑴𝑨𝑵𝑨𝑮𝑬𝑴𝑬𝑵𝑻 📈 Maintain strong relationships with clients by addressing inquiries, resolving issues, and ensuring satisfaction. -Customer Interaction & Support -Account Setup & Maintenance -Billing & Payments -Data Management -Compliance & Security -Order Tracking & Update 👩‍💼💻𝑪𝑼𝑺𝑻𝑶𝑴𝑬𝑹 𝑺𝑬𝑹𝑽𝑰𝑪𝑬 📈 Elevate your customer interactions with professional support via phone, live chat, and email. -Respond to customer inquiries promptly -Provide exceptional support -Ensure a positive customer experience and strengthen your brand. 👩‍💼💻 𝑼𝑺 𝑯𝑬𝑨𝑳𝑻𝑯𝑪𝑨𝑹𝑬 𝑰𝑵𝑺𝑼𝑹𝑨𝑵𝑪𝑬 📈 I specialize in delivering seamless virtual assistance to healthcare professionals. With Knowledge in HIPAA guidelines & CMS regulations for Medicare and Commercial Plans. -Insurance Verification -Billing -Quoting Eligibility and Benefits -Authorization requirements and creation -Claims process: EOB and Denial -Appeals 👩‍💼💻 𝑨𝑫𝑴𝑰𝑵𝑰𝑺𝑻𝑹𝑨𝑻𝑰𝑽𝑬 𝑺𝑼𝑷𝑷𝑶𝑹𝑻 📈 I provide comprehensive administrative support to streamline your operations and enhance efficiency. -Account management -Email management -Calendar management -Appointment scheduling -Collaborative document management -Data Entry and management -File management -Credit and Collection (AR) -Purchase orders and Sales Invoice processing 👩‍💼💻 𝑹𝑬𝑺𝑬𝑨𝑹𝑪𝑯 📈 I offer thorough and accurate research services to help you uncover valuable insights. -Gather and analyze information -Product research -Lead generation -Company research 📈 𝑻𝒐𝒐𝒍𝒔 𝑰 𝑼𝒔𝒆: ✦Google workspace/Suite ✦Microsoft Office ✦Excel / Google sheet ✦Canva ✦SAP Business One ✦eFax ✦Zoho CRM ✦Salesforce CRM ✦Zoom ✦Microsoft Teams ✦Slack ✦Instagram ✦ Facebook ✦Tiktok ✦ LinkedIn ✨️𝑻𝒉𝒊𝒏𝒌 𝒚𝒐𝒖'𝒗𝒆 𝒇𝒐𝒖𝒏𝒅 𝒕𝒉𝒆 𝒓𝒊𝒈𝒉𝒕 𝒇𝒊𝒕 𝒇𝒐𝒓 𝒚𝒐𝒖𝒓 𝒑𝒓𝒐𝒋𝒆𝒄𝒕? 💥 𝙄𝙛 𝙮𝙤𝙪'𝙧𝙚 𝙧𝙚𝙖𝙙𝙮 𝙩𝙤 𝙘𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙚 𝙛𝙤𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨, 𝙝𝙚𝙧𝙚 𝙖𝙧𝙚 𝙩𝙝𝙚 𝙣𝙚𝙭𝙩 𝙨𝙩𝙚𝙥𝙨: 1️⃣Send me an Upwork message 2️⃣Click the green Schedule Meeting button 3️⃣Choose one for 15 minutes and I'll confirm a time shot I am ready to bring my expertise, creativity, and commitment to your organization. Let’s collaborate and accomplish great things together! Virtually Yours, Rachel R. ---Helping You Thrive, One Task at a Time! *wink*
    Featured Skill Interpersonal skills
    Management Skills
    Leadership Skills
    Inventory Report
    Customer Support
    Order Fulfillment
    Interpersonal Skills
    Canva
    Administrative Support
    Lead Generation
    Data Entry
    Order Tracking
    Email Support
  • $6 hourly
    • 4.6/5
    • (12 jobs)
    ⭐⭐⭐ROCKSTAR VIRTUAL ASSISTANT/ 3-in-1 SOCIAL MEDIA MANAGER/EXPERIENCED CUSTOMER SUPPORT/ DATA ENTRY SPECIALIST/FB ADS/SEO⭐⭐⭐ I am Anjo, a College Graduate with Bachelors's degree in Elementary Education. After I graduated, I worked in the BPO industry as a Customer Service Representative for three years. And now, I'm working as an EXPERIENCED CUSTOMER SUPPORT, 3-in-1 SOCIAL MEDIA MANAGER/ ROCKSTAR VIRTUAL ASSISTANT/ DATA ENTRY SPECIALIST/ FB ADS/SEO who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over three years. I am dedicated, hard-working, a fast learner, loyal, and a team player individual. I strive in a positive workplace, but I can also work under pressure. I provide experience in the following areas: ✅Customer Service ✅Social Media Management and Marketing ✅Social Media Content Creation ✅Social Media Content Scheduling and Posting ✅Campaign Manager ✅Create Social Media Captions, Copy, and Content. ✅ Admin Support / Virtual Assistant ✅Data Entry ✅Data Management ✅Graphic Designing ✅Online Research ✅SEO Content Writing ✅SEO Auditing ✅Local SEO ✅FB Ads ✅40 WPM with 99% accuracy Applications and Tools, websites I use: * Google Sheets * Google Docs * Microsoft Excel * Microsoft Word (Sample of Management System) Asana, Trello, Monday (Sample of Emailing system) Outlook, Gmail, Ionos (Sample of CRMs) VoIP/Softphone - Avaya (Sample of Graphic designing tool) Adobe Photoshop, Adobe Illustrator, Canva (Sample of Social media sites )Facebook, Instagram, Pinterest. Linkedin, Twitter. If my skills are fit for you, please get in touch with me.
    Featured Skill Interpersonal skills
    Interpersonal Skills
    Microsoft Office
    Administrative Support
    Facebook Ads Manager
    Social Media Marketing
    Data Entry
    Social Media Management
    Social Media Content Creation
    English
    Customer Service
    Email Communication
    Sales & Marketing
    Search Engine Optimization
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    Hello there I am from the Philippines and currently living in Phuket, Thailand. Working as a Hotel Reservations Manager/Assistant to the Sales Manager for more than ten years now. I am experienced in hotel back-office operation, and management of different hotel website portals like Agoda,Booking.com, Expedia, Ctrip, Traveloka, Odigeo, etc. I am in charge of Monitoring the Hotel's Room Forecast (room availability/room allocations). I am confident with my customer service and problem-solving skills, especially when dealing with complaints and hotel overbookings/requests unfulfillment/ Inquiries. A multitasker and a fast learner with leadership skills. I can guarantee every possible client of my capability & work quality. I can do many online works (OTA handling), email correspondence, customer services, data entry/typing, internet research, sales & marketing (lead generation), and chat support. Thank you & Looking forward to working with you😊
    Featured Skill Interpersonal skills
    Interpersonal Skills
    Customer Service
    Customer Support
    Customer Satisfaction
    Lead Generation
    Hotel Design
    Email Communication
    Data Entry
    Email Support
  • $10 hourly
    • 5.0/5
    • (17 jobs)
    ⭐️⭐️⭐️⭐️⭐️ As an experienced 5-star Recruiter with over 4 working years of experience, handling end-to-end recruitment processes, here are the few tasks that I have heavy experience with as a Recruiter that will surely be an advantage for your position: Hired candidates from: ✔ United States ✔ Canada ✔ Latin American Countries ✔ Asia-Pacific Countries ✔ Middle-East Countries ✔ Australia ✔ India ✔ Pakistan ✔ Jamaica ✔ Egypt ✔ Philippines Industries that I worked on: ✔ E-commerce (Call Center) - Sales (Inbound) - Customer Service - Retention - Order Processing - Messaging ✔ Financial Lending/Loan (Call Center) - Sales (Telemarketer, B2B, Inbound, Outbound, Appointment Setter) - Customer Service - Underwriters - Collectors - Loan Closer - Quality Analyst ✔ Virtual Assistant / Executive Assistant ✔ Hospitality - Head Chefs - Executive Chefs - Sous Chefs - Restaurant Managers - Venue Managers - Other junior roles ✔ Healthcare - Registered Nurses - Certified Nursing Assistants - Direct Support Professionals - Personal Care Aides - Home Health Aides - Caregivers ✔ Information Technology - Capacity Planning Engineer - Associate Director - Senior Cloud Engineer - UX Specialist - SEO Assistant ✔ Business Management - Senior Operations Manager (Fast food) - Senior Business Development Manager (Fast food) Recruitment Platforms: ✔ LinkedIn (Recruiter, Recruiter Lite, Sales Navigator) ✔ Upwork ✔ Indeed ✔ Seek (Australian Job Platform) ✔ myCNAjobs ✔ Facebook (Groups) ✔ JobsStreet ✔ BestJobs.ph CRM: ✔ JazzHR ✔ Ceipal ✔ Zoho Recruit ✔ Zoho Campaign Tools Used: ✔ ChatGPT ✔ Manatal ✔ Google (Sheet, Forms, Calendar, Meet, Docs) ✔ Microsoft (Teams, Outlook) ✔ Calendly ✔ TryCall ✔ JobAdder ✔ Asana ✔ Slack ✔ Flock ✔ Zoom ✔ Trello ✔ Troop Grit Detailed duties: ✔ Sourcing qualified candidates ✔ Discussing and establishing qualification requirements and terms and conditions of employment with candidates. ✔ Formulating detailed job descriptions and posting them. ✔ Conducting phone calls or meetings to create a shortlist of qualified candidates. ✔ Interviewing candidates on the shortlist and maintaining a database of candidates for future vacancies. ✔ Mediating between candidates and hiring managers. ✔ Using web-based technology and social media to analyze hiring trends, post job vacancies, and follow up with candidates during the hiring process. ✔ Producing reports on hiring plans and strategies. ✔ Measuring the results of candidate interviews and job placements ✔ Analyzing recruitment flow and recommending improvements or changes. ✔ Onboarding and reference checking. ✔ Bulk hiring / Mass hiring ✔ Social media Recruiting
    Featured Skill Interpersonal skills
    Employee Onboarding
    Boolean Search
    Candidate Sourcing
    Candidate Management
    Candidate Interviewing
    Candidate Evaluation
    Interpersonal Skills
    LinkedIn Recruiting
    Resume Screening
    Recruiting
  • $25 hourly
    • 5.0/5
    • (7 jobs)
    I am a highly skilled and detail-oriented Virtual Assistant with 3 years of experience, combined with over 5 years as an Operations Management Specialist working remotely. My expertise spans a wide range of tasks, from client support and project management to escalations management and claims handling, all with a focus on operational efficiency and client success. 🌟Key Skills: General VA Skills Operations Management Client Success and Support Project Management Escalations Management Claims Handling Communication Skills Problem-solving and Time Management 🌟Why Hire Me?: Proven experience in managing complex client relationships and ensuring client success. Strong organizational skills with a focus on project completion and operational oversight. Extensive experience resolving escalations and managing claims promptly and efficiently. Excellent communication and multitasking abilities, ensuring smooth operations. 🌟Languages: Fluent in English and Filipino. 🌟Availability: I am available as needed. I'm excited to bring my expertise to your team and contribute to your business success. Let's discuss how my skills align with your needs—feel free to send me a message, and I'll respond promptly.
    Featured Skill Interpersonal skills
    Project Management
    Content Writing
    Virtual Assistance
    Administrative Support
    Time Management
    Product Knowledge
    Communication Etiquette
    Interpersonal Skills
    Customer Support
    Email Communication
    Data Entry
    Email Support
    Zendesk
  • $11 hourly
    • 5.0/5
    • (3 jobs)
    Hi! I'm Rob! I'm an Inbound Sales Specialist with 10 years of experience in BPO sales. I thrive on connecting with customers, understanding their needs, and providing tailored solutions that drive results. I’m passionate about delivering excellent service and building strong, lasting relationships. Excited to bring my skills and energy to your team!
    Featured Skill Interpersonal skills
    Product Knowledge
    Cold Calling
    Sales
    Communication Etiquette
    Telemarketing
    Interpersonal Skills
    Customer Support
    Email Support
    Online Chat Support
    Order Tracking
  • $10 hourly
    • 5.0/5
    • (5 jobs)
    Take Your Business to the Next Level with an Exceptional Secretary and Virtual Personal Assistant! Are you searching for a skilled professional who can handle complex schedules, meticulous file management, and database maintenance? Look no further! With my experience as an Experienced Secretary, I excel in managing intricate schedules, preparing comprehensive reports, and maintaining databases with utmost precision. My proficiency in Google Apps, Microsoft Excel, Slack, Gmail, Canva, and Trello ensures seamless organization and efficient operations. But that's not all—I bring even more to the table. As a General Virtual Personal Assistant, I specialize in inbox management, data entry, appointment setting, and calendar maintenance. I pride myself on delivering exceptional support, optimizing schedules, streamlining communications, and ensuring tasks are efficiently handled. Additionally, my expertise in social media management, including content creation, scheduling, and analytics, can give your business a powerful online presence. With a proactive, self-motivated approach and the ability to adapt to evolving business requirements, I can work with minimal supervision, ensuring optimal results and freeing up your time to focus on core business matters. Let's take the first step towards success together. I offer a free discovery call, where we can discuss your unique requirements and how my services can be tailored to your business needs. Contact me at chrisnaragdao11@gmail.com to explore how I can contribute to your business's growth and prosperity. Your success is my top priority!
    Featured Skill Interpersonal skills
    Typing
    Canva
    Interpersonal Skills
    Spreadsheet Automation
    Formatting
    Communication Etiquette
    Microsoft Excel
    Data Entry
    Email Support
    Hosting Zoom Calls
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    𝙎𝙚𝙚𝙠𝙞𝙣𝙜 𝙍𝙚𝙨𝙪𝙡𝙩𝙨-𝘿𝙧𝙞𝙫𝙚𝙣 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙏𝙝𝙖𝙩 𝙀𝙡𝙚𝙫𝙖𝙩𝙚𝙨 𝙔𝙤𝙪𝙧 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨?🦸‍♀️ 💻 Tech-savvy & Technical Proficiency 🚀 Reliability & Consistency 🧠 Results-Driven Mindset These are the tasks clients/companies hire me for 👇🏻 ✧ Phone, Email, and Chat Support ✧ Handling Queries, Chargebacks, and Refunds ✧ Email Ticketing System ✧ Store management ✧ Order processing/Tracking/Shipment Status ✧ Research With almost a decade of experience, I am a versatile and results-driven customer service representative proficient in phone, email, and chat support. My extensive background spans technical support, virtual assistance, data analysis, and customer care across various industries, including telecommunications, and fintech. Known for my ability to resolve complex issues, enhance customer experiences, and drive operational efficiency. 📌CRMs and tools with which I am proficient and certified: ▪️Salesforce ▪️Helpscout ▪️OMS ▪️Slack ▪️Basecamp Why do clients and companies hire me? 👉🏻 Email, Phone and Chat Support: Excels at providing multi-channel customer support, including email, phone, and chat. I am proficient in crafting professional and personalized email responses, handling phone inquiries with a friendly and helpful demeanor, and providing real-time support through chat platforms. 👉🏻 Tech-savvy: Comfortable navigating various eCommerce platforms, CRM systems, and support software. Whether it's managing tickets, updating customer records, or utilizing live chat tools. I am quick to adapt and proficient in leveraging technology to deliver exceptional support. 👉🏻 Product Knowledge Expert: Prioritize becoming an expert in your products. By fully immersing myself in your offerings, I ensure that I can provide accurate, detailed information to customers and efficiently resolve their issues, enhancing their overall experience. If you think we'd be a good fit, here are the next steps: 1️⃣ Send me a personalized Upwork message 2️⃣ Click the green Schedule a Meeting button 3️⃣ Choose one for 15 mins and I'll confirm the timeslot 𝑵𝒐 𝑪𝑶𝑺𝑻 𝒖𝒏𝒕𝒊𝒍 𝒚𝒐𝒖 𝑯𝑰𝑹𝑬 *𝒘𝒊𝒏𝒌* Your next customer support, Erika
    Featured Skill Interpersonal skills
    Refund Processing
    Customer Support
    Order Fulfillment
    Product Knowledge
    Interpersonal Skills
    Customer Service
    Data Entry
    Time Management
    Order Tracking
    Email Support
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