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$200 hourly
David M.
- 5.0/5
- (16 jobs)
I have 20+ years of experience in Information Technology across a variety of roles (IT Director, Systems Administrator, Software Engineer) and with a wide range of technologies. I enjoy helping companies optimize their use of technology, reduce costs, and resolve problems. I'd love to help your business today! During my time as an IT Director for a large, multi-location non-profit I oversaw all aspects of IT including systems (servers, workstations, printers/copiers, phone systems [PBX]), networks (firewalls, security gateways, switches, wireless access points, ISPs, load balancers), applications (CRM, Office, Creative, Marketing), services (email, cloud storage), and software engineering (websites, web applications). I managed a staff and volunteers that served thousands each week, built out new locations and managed the IT for mobile locations and events. I also have first-hand experience working with IT in creative, legal, construction, social networking, and startup companies. This includes building a self-service housing management solution for a University, implementing industry specific software applications with niche requirements, and maintaining public facing websites under heavy load. I have experience with managing the build out of Building Access Control (BAC) systems, security cameras (CCTV), and even a Fire Alarm System (FAS). I've worked with a variety of equipment (Dell, HP, Cisco, NetGear) and software (Windows, macOS, Linux) over the years but there seems to be a particular interest on Upwork for individuals with Ubiquiti experience. I've been working with Ubiquiti equipment, particularly their UniFi line for 6+ years. This includes building out entire networks from UniFi OS/Console (centralized management/monitoring) to Dream Machines, Network Applications, Cloud Keys, Security Gateways, Switches, Wireless Access Points (WAPs or APs), Power-over-Ethernet (PoE), Cameras, and network video recorders (NVR). This has included load balancing scenarios and usage in temporary locations where traditional cabling was not an option. I'd love the opportunity to help you with whatever IT needs you may have!

IT Management
Database Administration
IT Infrastructure
Infrastructure Management
Network Administration
Information Technology Operations
Solution Architecture
Technical Support
Information Technology
UniFi
Ubiquiti
IT Consultation
Google Workspace Administration
Windows Server
System Administration
$55 hourly
Kenneth F.
- 5.0/5
- (1 job)
I'm an IT Professional with over 25 years of experience in Microsoft Windows Domains. The last 10 years of which have been spent in the Cyber Security field. I hold the following certifications: - CISSP - GCIH - GCED - GSEC - MCP (Active Directory) - SEC+ I am also formally trained in host forensics as well as Cyber Defense/Counter Infiltration methodologies.

IT Management
NIST Cybersecurity Framework
Cybersecurity Monitoring
Microsoft Certified Professional
Cybersecurity Tool
Cybersecurity Management
Enterprise Architecture
IT Infrastructure
IT Consultation
VMware ESX Server
IT Support
Enterprise Systems Engineering
System Administration
Microsoft Exchange Server
Microsoft Active Directory
$35 hourly
Nathaniel H.
- 0.0/5
- (0 jobs)
As a seasoned Business Intelligence Developer and Analyst with over a decade of experience, I specialize in designing and optimizing data solutions that transform complex datasets into powerful, actionable insights. My core strengths lie in SQL development, data pipeline engineering, and dashboard visualization using tools like Tableau, Power BI, Looker, and SSRS. I’ve led end-to-end development of data workflows, built geospatial visualizations in ArcGIS, and created dynamic dashboards supporting cross-functional teams—from Marketing to Technical Operations. I have a strong track record of automating reporting processes, improving data quality, and driving targeted analytics for strategic decision-making. My development toolkit includes: Advanced SQL (T-SQL, Starburst Trino, Teradata, Oracle) BI Tools (Tableau, Power BI, SSRS, Looker) Data Integration (SSIS, Databricks, Excel) Whether you need to build scalable data pipelines, automate reporting, or create interactive dashboards, I bring a sharp analytical mindset and a passion for clean, efficient development. Let’s work together to turn your data into a strategic advantage.

IT Management
Database Administration
Transact-SQL
Database Management
Database Optimization
SQL Programming
Business Intelligence
Relational Database
SQL Server Integration Services
Database Development
SQL Server Reporting Services
Database Design
Tableau
SQL
$150 hourly
Roger M.
- 5.0/5
- (1 job)
BUSINESS MANAGEMENT AND SALES SPECIALIST PROFESSIONAL PROFILE Senior Manager or Executive with extensive experience in senior management functions in a wide variety of disciplines and service industries serving Fortune 500 clients both domestically and internationally. Director of IT skilled in business and information technology, outsourcing with industry leaders. Expertise in insurance, finance, manufacturing and healthcare industries and has achieved CMMI level 3 certification with multiple business units and various ISO certifications. Well-versed in all aspects of strategic business and able to work in a multicultural environment. Excellent team building skills, with ability to optimize productivity. Strong decision-making skills, judgment, and outstanding initiative. Exceptional skill when working under high pressure.

IT Management
Business Process Outsourcing
Leadership Development
Six Sigma
Sales
Management Information System
QA Management
Proposal Writing
Budget Management
Finance & Accounting
$75 hourly
Eb H.
- 0.0/5
- (0 jobs)
Your Trusted IT Professional with 15+ Years of Experience With a strong foundation in IT support, technical writing, technical training, system administration, and cybersecurity, I specialize in providing top-tier technical solutions to businesses of all sizes. Whether it’s troubleshooting hardware and software, managing enterprise IT infrastructures, or optimizing security protocols, I bring a problem-solving mindset and a customer-centric approach to every project. 🔹 What I Offer: ✅ IT Help Desk Support (Tier 1, Tier 2, Tier 3) ✅ Windows, Mac OS, Office 365 & Active Directory Administration ✅ Microsoft Azure, VMware, Jamf Pro, Meraki & SCCM Support ✅ Network & Security Troubleshooting (Cisco VPN, DUO, Proofpoint Security) ✅ Ticketing Systems: ServiceNow, Jira, Remedy, Alloy ✅ Salesforce Administration & Troubleshooting ✅ Cybersecurity & Endpoint Protection (Symantec, RSA Tokens, Citrix) ✅ Technical Writing, Training, & Process Documentation ✅ Career Development & IT Mentorship With a background as an IT Instructor and Help Desk Supervisor, I also assist individuals and teams in technical training, process improvements, and workflow automation. My ability to communicate complex technical solutions in clear and simple terms ensures an efficient and productive IT environment. 💡 Let’s Work Together! Need IT support, system optimization, or training for your team? I am ready to elevate your IT operations and security standards. Let’s connect and discuss how I can help your business run smoothly. Skills & Technologies: 💻 Operating Systems & Platforms: Windows, Mac OS, Linux 📡 Networking & Security: DNS, Cisco CCAdmin, DUO, Proofpoint, VPNs ☁️ Cloud & Systems Admin: Microsoft Azure, Office 365, VMware, Jamf Pro, Meraki 🛠 Technical Support & Ticketing: ServiceNow, Jira, Remedy, Alloy 🔍 Cybersecurity & Compliance: Endpoint Protection, RSA Tokens, Citrix Security 📊 Project & Workforce Management: Team Leadership, Process Optimization Experience: 🔹 Help Desk Supervisor | Cambium Learning Group (Remote) Led a high-performing IT support team, reducing ticket resolution time. Managed MacBooks in Jamf Pro, Office 365 troubleshooting, and Salesforce Admin. Developed IT training sessions and optimized help desk operations. 🔹 IT Instructor | Center for Employment Opportunities (Remote) Created and led IT training programs for the formerly incarcerated transitioning into tech careers. Conducted CompTIA ITF+ and A+ training with hands-on workshops. Developed LinkedIn workshops, resume optimization, and job placement strategies. 🔹 Senior IT Administrator | Floor & Decor Provided enterprise IT support for corporate and call center employees. Led IT process improvements, network troubleshooting, and project management. 🔹 Help Desk & IT Support | IBM, Fiserv, Freeman Mathis & Gary LLP Delivered Tier III IT support and network security administration for large organizations. Led technical migrations, security audits, and process automations. 🔹 U.S. Army Veteran | Information Technology Specialist Provided mission-critical IT support, security, and network management for military operations. Why Hire Me? ✔ 15+ Years of Experience across IT, cybersecurity, and cloud administration ✔ Expert Problem-Solver with proven success in troubleshooting and optimizing IT processes ✔ Strong Communication & Training Skills – I make IT easy to understand for all levels ✔ Client-Focused Approach – Your IT issues are my priority Ready to get started? Let’s discuss your IT needs today!

IT Management
IT Service Management
Resume Writing
Resume Screening
IT Recruiting
AI Chatbot
Microsoft Azure
Active Directory Federation Services
IT Asset Management
IT Consultation
Technical Writing
Remote Management Software
Information Technology
IT Support
Phone Communication
$25 hourly
Jacob G.
- 5.0/5
- (1 job)
- IT Disaster Recovery Expert - Certified Business Continuity Expert - Extensive experience in Digital Network Exploitation - Target Network Analysis - MS 365/Google/Skype

IT Management
Disaster Recovery Testing
Technical Analysis
Business Continuity Planning
Disaster Recovery Plan
Disaster Recovery
Project Management
$75 hourly
Jeremy N.
- 0.0/5
- (0 jobs)
I'm excited about new opportunities that align perfectly with my passion for IT support, serving people and problem-solving. I'm eager to contribute my skills to a dynamic team, providing top-tier technical experience while continuously learning and adapting to emerging technologies within new digital environments. My knack for logical problem solving and passion for serving clients has served me well throughout my career. Because of these natural skill sets, IT Support has been a perfect fit for my passions and technical abilities. Over time, I have honed my technical and collaborative skills by starting and operating multiple IT Service businesses. All the while, continually providing area leading, premier IT solutions to clients & businesses alike. CompTIA Certifications ID - COMP001005168968 CompTIA A+ Certified CompTIA Network+ Certified CompTIA Security+ Certified CompTIA iNet+ Certified CompTIA IT Operations Specialist CompTIA Secure Infrastructure Specialist

IT Management
CompTIA
Software
Computer Hardware
Computing & Networking
Network Design
Client Management
Technical Support
Customer Service
IT Project Management
IT Infrastructure
IT Service Management
IT Support
IT Consultation
Tech & IT
$86 hourly
Pamela B.
- 0.0/5
- (0 jobs)
PROFILE: Self-driven Senior Program Manager with over twenty years of progressive leadership experience delivering business transformation initiatives for IT Infrastructure and telecommunications. An accomplished leader with experience spanning over multiple industries driving organizational success by defining and executing program roadmaps, ideating transformative solutions, and engaging teams. Some areas of expertise include: * IT Service Management (ITIL & PMO Frameworks) * SAFe AGILE, Waterfall and Lean Methodologies * Change and Release Management * Incident and Problem Management * Financial Modeling and Analysis * Budgeting and Forecasting * Business Case Development * Risk and Issue Management * Enterprise Risk Management * Standard Operating Policies * Collaboration Tools: Microsoft Teams, Confluence, SharePoint, JIRA, Rally, Asana, MS Office

IT Management
Project Management Professional
Program Management
Customer Experience
Business Strategy
Business Consulting
IT Consultation
Change Management
Waterfall
Agile Project Management
IT Project Management
$120 hourly
John W.
- 0.0/5
- (0 jobs)
IT Director Technology-focused IT Leader with broad experience in cost-effective infrastructure management. Proven ability to analyze and assess business requirements, identify deficiencies and opportunities. Develops innovative solutions for improving IT service levels. Ability to manage vendor relationships, evaluate solutions, and deliver new and emerging technologies. Employs Agile/Kanban project management expertise to ensure success across all facets of a project life cycle.

IT Management
Server & Virtualization Software
Storage Device
Disaster Recovery Plan
Backup & Migration
Cloud Management
IT Infrastructure
Infrastructure Management
Compliance
Information Security
$100 hourly
Domonique S.
- 0.0/5
- (0 jobs)
I am a visionary and dynamic leader with over 12 years of experience spearheading digital transformation and driving operational excellence through innovative, cutting-edge solutions. Recognized for proven expertise in risk management and consistently delivering high-performing IT systems that surpass expectations. Skilled in cultivating impactful cross-functional partnerships to align with strategic objectives and achieve measurable, sustainable outcomes. Committed to leveraging advanced technologies to redefine traditional workflows, empower teams, and optimize organizational growth and development. LinkedIn: Domonique Sells

IT Management
Information Security Audit
Sarbanes-Oxley Act
Business Continuity Planning
IT Support
IT Consultation
IT Compliance Audit
ITIL
IT Service Management
IT Asset Management
Risk Management
IT Project Management
NIST Cybersecurity Framework
Problem Solving
DevOps
$40 hourly
Zaiana A.
- 0.0/5
- (0 jobs)
Strategic Leadership | Operations Management | IT Systems | Product Strategy | Admin Support Dynamic and seasoned professional with 20+ years of experience driving operational excellence, leading high-performing teams, and delivering results in technology, healthcare IT, product management, and administration. Proven leader known for empowering teams, managing multimillion-dollar budgets, and spearheading cross-functional initiatives that streamline workflows, optimize systems, and align with organizational goals. Adept at guiding teams through complex challenges, enhancing productivity, and fostering collaboration across departments.

IT Management
Budget Planning
Stakeholder Management
Troubleshooting
Vendor Management
Cross Functional Team Leadership
Leadership Skills
Budget Management
Executive Support
Administrative Support
Technical Support
End User Technical Support
Management Information System
Team Management
Management Consulting
$80 hourly
Jeff B.
- 0.0/5
- (1 job)
Senior Consultant Enterprise Solution Architect & IT Leader | OSS/BSS Automation, SaaS, PaaS, and Generative AI & Agile Development

IT Management
Python Script
API
TOGAF
Azure DevOps
Large Language Model
Collibra
Operations Management Software
Snowflake
ServiceNow
Generative AI Prompt
ITIL
IT Infrastructure
$250 hourly
Kevin D.
- 0.0/5
- (0 jobs)
As a results-oriented technology leader, I bring a unique blend of business and technical expertise to every project. I have a proven track record of driving revenue growth and achieving business objectives through strategic IT planning and execution. In my previous roles, I have: Achieved 120% growth in resell business and 80% increase in professional services revenue. Grown paid assessments by 200% and increased team size by 20%. Managed a $40 million P&L and steered the business toward growth. I'm confident that I can help your business achieve similar success.

IT Management
Secure SDLC
IT Procurement
IT Infrastructure
IT Consultation
Project Management
Project Delivery
Product Management
Web Development
Product Development
Web Application
Artificial Intelligence
$22 hourly
Greg I.
- 0.0/5
- (0 jobs)
Senior Onsite Support Specialist Specializing in PC support, Computer Operations., Extensive Printer Repair, New printer installations, Setup, and connectivity to workstations. Setting up Printers via Print Servers as well as IP printing. Network Support, Wireless NIC Configuration. Windows 10 Migration Projects Advance understanding of DNS, TCP/IP, DHCP, FTP, and VPN. Cisco Remote sessions, Also experience with all Norton Products, Windows 95, 98, NT 4.0, XP, Windows 7, windows 8.1, Server OS's, Office Suites 2010, 2013, 2016, and Office 365, Configuration of MS Outlook 2010, 2013, and Outlook 365 Clients. Remedy Call Center, HP Desktop, and Help Star, and now Footprints. Five years of Level II and Level III Client support using Knowledge pages and Active Directory for the domain. BCM and Novell, Bomgar, Intermediate knowledge and understanding of ITIL processes for best usage for service desk job support. Security group additions for end users.

IT Management
Agile Project Management
Waterfall
Scrum
Leadership Development
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