Hire the best IT Operations Specialists in Cebu City, PH
Check out IT Operations Specialists in Cebu City, PH with the skills you need for your next job.
- $33 hourly
- 0.0/5
- (4 jobs)
Hi! I'm Donn, currently a Certified Public Accountant (CPA) and Certified Information Systems Auditor (CISA) and just mean that I can help you solve several problems related to: 1. Establish I.T. Risk and Control governance and processes 2. Ensuring compliance with SOX404 requirements for IT assets (e.g. IT general and application controls) 3. Streamline control execution and compliance to global standards for Identity Access Management, Change Management, Security Monitoring and many more Let's discuss opportunities on how I can solve your problems now!IT OperationsCOBITNIST Cybersecurity FrameworkIT Asset ManagementIT General Controls TestingIT ConsultationIT ManagementInformation Security AuditInformation Security GovernanceInformation Technology OperationsInformation Technology StrategyInformation SecurityManagement Information SystemIT Compliance AuditBookkeepingFinancial Accounting - $20 hourly
- 0.0/5
- (2 jobs)
I am a seasoned IT Operations Manager with more than 10 years of experience managing complex IT projects and optimizing technology investments to support not only businesses but also non-profit organizations objectives. I specialize in IT Service Management, Infrastructure Management, Systems Administration, and Project management, and have a proven track record of delivering successful projects on time and within budget. I am skilled in managing budgets and financial resources, negotiating contracts with vendors and suppliers, and developing and managing relationships with internal stakeholders and external partners. Services: ✔ IT Operations Management: overseeing IT infrastructure, systems administration, and project management ✔ Project Management: scoping, planning, executing, and delivering complex IT projects ✔ IT Strategy Development: developing and implementing IT strategies that support business and non-profit organizations objectives and optimize technology investments ✔ Vendor and Partner Management: managing relationships with third-party vendors and suppliers to ensure effective communication and collaboration ✔ Budget Management: managing budgets and financial resources to optimize technology investments ✔ Team Management: coaching and mentoring staff to improve performance and achieve professional growth goals Skills: ✔ 10+ years of experience in IT Operations Management, including expertise in infrastructure management, systems administration, and project management ✔ Proven track record of managing complex IT projects, from scoping and planning to execution and delivery, while ensuring stakeholder satisfaction and project success ✔ Demonstrated ability to develop and implement IT strategies that support business and non-profit objectives and optimize technology investments ✔ Skilled in managing budgets and financial resources, including experience negotiating contracts with vendors and suppliers ✔ Experience in developing and managing relationships with internal stakeholders, external partners, and third-party vendors to ensure effective communication and collaboration across departments and teams ✔ Strong technical skills, including proficiency in cloud computing, networking, virtualization, and other IT infrastructure technologies ✔ Familiarity with industry-standard IT frameworks, such as ITIL, COBIT, Agile, Project Management Professional, and experience implementing best practices and processes ✔ Ability to analyze data and metrics to identify trends, optimize processes, and drive continuous improvement in IT operations ✔ Excellent leadership and team management skills, with a focus on coaching and mentoring staff to improve performance and achieve professional growth goals ✔ Strong communication and interpersonal skills, with a focus on building relationships with internal and external stakeholders and managing expectations effectively ✔ Passionate about driving a culture of continuous improvement and customer-centricity within IT Operations If you are looking for a skilled IT Operations Manager who can help you optimize your technology investments and deliver successful projects, please do not hesitate to contact me. I look forward to hearing from you!IT OperationsStrategic PlanningDSL TroubleshootingCustomer ServiceIT Project ManagementFiber OpticsService Management SoftwareTechnical SupportRisk ManagementInformation TechnologyManagement AccountingIT Service ManagementCOBITITILInformation Technology OperationsMicrosoft Azure - $8 hourly
- 0.0/5
- (1 job)
Deliver support to customers over the phone using a ticketing system, remote control and remote management tools. Continuously analyze complex server, network, application and PC issues for solutions. Address critical customer-impacting issues from inception to resolution using all of the resources of the company. Configuration and Troubleshooting of LAN's, WANs, Firewall, and Wireless. Technical expertise including strong understanding of networking, servers, security, storage and IT operations. Strong desktop OS skills Windows XP/Windows 7 Desktop Operating System. . Strong general application knowledge in Office and other mainstream applications. Some VoIP experience Connectwise, Labtech, N-able experience, Screenconnect, ITglue Microsoft 365, Hyper V, Microsoft Exchange Work with team to develop systematic process to better troubleshoot and identify root causes of issues. Specialize in the area of IT that our customers use and that utilizes your skillsets and strengths. • Physical Desktop Support in a BPO environment • Install, upgrade, support and troubleshoot Windows 7, Windows 10 and Microsoft Office and other desktop applications • Install, upgrade, support and troubleshoot for printers, computer hardware and other peripheral equipment • Performs general preventative maintenance tasks on computers, laptops, printers and other peripheral equipment • Performs remedial repairs on computers, laptops, printers and other peripheral equipment Customize desktop/laptop hardware to meet user specifications and site standards. • Returns defective equipment parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts • Inventory to insure proper spare parts levels • Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal • Computers (PC) or notebooks that have authorized access to the network Install, upgrade, support and troubleshoot Enterprise • Applications hosted on Windows Server 2008, 2012 • Perform Windows Server monthly maintenance (Defrag, Disk clean up, Clearing of logs, Rebooting of Servers) • Handles Active Directory and performs membership of groups, creating security groups, password resets, creating logins/ User account management • Intermediate knowledge in DNS and DHCP Intermediate knowledge in Group Policy Management and Configuration. • Ensure desktop computers interconnection with systems including associated validation systems, file servers, antivirus servers, application servers, and administrative systems • Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime • Troubleshooting network connectivity in a LAN/WAN environment • Develop trends by monitoring and analyzing incoming calls, problems and support requests • Dealing with hardware and application support queries and issues reported to the support helpdesk • Provide user data and application recovery • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software • Use tools and methodologies to load, copy and customize operating system configurations for deployment • Responsible for tracking hardware and software inventory • Familiarize end users on basic software, hardware and peripheral device operation • Works with vendor support contacts to resolve technical issues within the desktop environment • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible • Works with other IT team members regarding new branch builds and upgrades • Dealing with queries by following departmental procedures for fault resolution • Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines • Arranges for and/or prepares equipment for shipping/receiving • Maintains I.T. records and tracking for area of responsibility • Ensures that supported customer accurately completes the approved work request with the date and time of submission • Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures • Maintain adequate knowledge of operating systems and application software used to provide a high level of support • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and proceduresIT OperationsAsset ManagementInformation Technology OperationsWindows AdministrationDesktop SupportHelpdeskServiceNowNetwork Administration Want to browse more freelancers?
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