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$200 hourly
Darren H.
- 5.0/5
- (32 jobs)
Are you navigating the complexities of integrating sales and marketing technologies to drive insights and performance? With over 14 years of hands-on experience, I specialize in harnessing the power of Salesforce and HubSpot to unlock transformative business insights and efficiencies. My journey spans from intricate technical design to seamless operations and support in production systems, with a special focus on analytics, reporting, and leveraging AI/ML to elevate business strategies. Transformative Business Insights and Integration Mastery Beyond merely connecting systems, my approach integrates deep business acumen with cutting-edge analytics and AI/ML capabilities to propel sales and marketing outcomes. My recent projects have not only streamlined operations but also amplified lead generation pipelines by over 50% through strategic marketing campaigns and data-driven decision-making integrated with Salesforce and HubSpot. With an MBA in Operations Management, I excel at optimizing business operations and processes. My hands-on experience extends to enhancing live sales and support centers, refining CRM systems, and driving operational excellence. Certified Expertise for Advanced Solutions Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Administrator Salesforce Certified Data Management Architecture Designer HubSpot Reporting Certified Graduate-Level Certificate, Data Science In addition, my expertise in data analytics and AI/ML applications within these ecosystems allows for innovative solutions that not only meet but exceed business requirements.

IT Operations
Salesforce
Instructure CANVAS
Content Marketing
Enterprise Architecture
Financial Analysis
Tableau
Lead Generation
Information Technology Operations
HubSpot
API Integration
Python
Business Process Reengineering
Oracle Siebel
Software Integration
Solution Architecture
$45 hourly
Jermaine A.
- 4.8/5
- (17 jobs)
I have extensive experience supporting web, software and mobile applications in the past. A well experienced specialist in the fields of Technical Support and Customer Service, I’m a former employee of droidbox, G2 Crowd ( a Chicago based start up tech company), Acompli email app (now Outlook in iOS Appstore/Google Playstore), Delivrd.com and LastPass.com (by Logmein/ GoTo.com), world’s leading password manager as of today with 30 million subscribers. I have also experienced supporting small to medium sized tech companies on Amazon, eBay., Shopify and Magento ( 4-5 yrs). Slack, Helpshift, XSellco/ Reply manager, Zendesk/ Zopim chat, Drift, LiveAgent, Linnworks, Teamviewer, Netsuite and Salesforce are some of the web platforms that I have used in the past. I can help you in providing your clients and customers with the help and assistance that they need. Contact me if you're looking for an employee that fits the skills and the services that I offer.

IT Operations
Live Chat Software
Customer Service
iOS
Technical Support
NetSuite Administration
Android App
Troubleshooting
Technical Analysis
Salesforce
Information Technology Operations
Google Docs
Intercom
Zendesk
Online Chat Support
$45 hourly
Kenrisen H.
- 0.0/5
- (0 jobs)
PMP certified project manager with 5 years of experience owning all stages of lifecycle to deliver projects that exceed expectations on time and on budget. Strong IT management skills from planning to operation stages (e.g., strategic planning, financial control, project & operation control, risk/issue management). * Accomplished to deliver strategic e-commerce project that was originally forecasted will loss around $0.5M, with additional profit almost $1M. * Controlled various teams across three time zones (Indonesia, India, Philippines, Singapore, and Taiwan). * Oversaw IT projects and operations across 5 IT Departments (ITSM, Infrastructure, Digital, SAP, and Legacy System) for the leading automotive part manufacturing and distribution in Indonesia.

IT Operations
Risk Management
Computer Science
Incident Management
Information Technology
Project Finance
IT Service Management
Cognos
Information Technology Operations
IT Management
ITIL
Presentations
Project Management
Microsoft Excel
Agile Project Management
Jira
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