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$20 hourly
Yolanda R.
- 5.0/5
- (6 jobs)
INGENIERA SISTEMAS Mis objetivos principales son formar parte de un equipo de trabajo y consolidarme profesionalmente en una empresa donde los logros personales y el desempeño sean reconocidos, además de permitir oportunidades de desarrollo personal y profesional.

ITIL
SQL
Web Application
Scrum
Microsoft Office
ERP Software
Office 365
$100 hourly
Eder R.
- 0.0/5
- (0 jobs)
Consultant / Manager in ITSM according to ISO/IEC 20000 ®. Project manager, Telematic engineer, Proven Track Record in Information Technology, Computer Systems, telecommunications and Networking, Solid Background in Infrastructure Design, Technology Consulting, Project manager, Competent, accomplished, and results-oriented information technology specialist with 20 years of experience and demonstrated success in desiring and supporting networks and hardware systems with emphasis on consulting, systems administration, technology deployment, and technical analysis of multi-client operations. Dedicated professional with a well-earned reputation for delivering technology solutions on time and according to specifications with the proven expertise and strong ability to increase system reliability, ensure recoverability, improve network performance, and introduce system efficiencies under adverse conditions and stringent deadlines. Core Competencies:

ITIL
Project Engineering
Information Technology Strategy
Expert
Server
Business Management
Management Skills
ISO/IEC 20000
$15 hourly
Sergio B.
- 1.0/5
- (1 job)
Desktop Support Engineer with 6+ years of experience, fully capable of working in an English-speaking environment (Spanish native speaker), goal oriented, with excellent team-work and problem-solving skills, I am a self-taught person that is always willing to learn in order to obtain the best results. Certified in ITIL V4 Foundation, which I use every day given that the ITSM ticketing system works with ITIL concepts Windows Server, Active Directory, Okta, Office 365/Exchange/Sharepoint Admin, Jira, Confluence, Service-Now, Cisco Meraki, VMWare, Hyper-V, SCOM, SCCM (WSUS patches deployments). P2V/V2V Server migration. DHCP, DNS, AD Audit, PDQ deploy/PDQ inventory, desktop/laptop imaging, McAfee Endpoint ePolicy,Citrix, Azure, Wireshark, Fiddler.

ITIL
Website Translation
Academic Translation
Spanish to English Translation
Audiovisual Translation
English to Spanish Translation
Amazon S3
DNS
DHCP
Cisco Meraki
Atlassian Confluence
Jira
OKTA
Microsoft Teams
Microsoft Active Directory
Windows Server
Microsoft SharePoint Administration
Microsoft Azure Administration
Microsoft Exchange Online
Office 365
Technical Translation
$30 hourly
Javier R.
- 0.0/5
- (0 jobs)
Computer Science Engineer, specialist in technology management with PMP, ITIL, SAP and SCRUM certifications. Extensive experience in leadership and project management. Major a Master in Innovation and Entrepreneurship. Disciplined, responsible, with excellent interpersonal relationship, honest and with great capacity for teamwork. Currently I work as SAP Consulting Manager, role through which I carry out activities such as: pre-sale, consulting, administrative, leadership of consultant team, evaluation of consultants and quality control of projects. I have also led the provision of services for the Abap Software factory and SAP Help Desk.

ITIL
Project Management
Scrum
SAP Programming
SAP ERP
Product Backlog
ABAP
Computer Science
SAP
$10 hourly
Carlos Daniel H.
- 0.0/5
- (0 jobs)
PERFIL PROFESIONAL Estudiante de Ingeniería de Sistemas, Tecnólogo en Gestión Empresarial y Técnico en Sistemas, con certificación en Fundamentos de ITIL versión 3. Es responsable, honesto, leal, con capacidad para dirigir y liderar, disciplinado, recursivo, con espíritu de cooperación e iniciativa, con aptitud para trabajar en equipo de manera fácil y eficaz contribuyendo de esta manera a la creación de un buen ambiente laboral. Fácilmente adaptable a las circunstancias de trabajo y con disponibilidad para trabajar en cualquier parte de Colombia o el mundo. Además, tiene la capacidad de trabajar bajo presión y tiene el conocimiento para manejar las herramientas ofimáticas.

ITIL
SAS
Microsoft SharePoint
Microsoft Office
Office Design
Windows Administration
Server
Microsoft Windows
Office 365
Windows Server
$12 hourly
Elizabeth S.
- 0.0/5
- (0 jobs)
Hola! Soy Elizabeth Sterling, Ingeniera de Sistemas con más de 9 años de experiencia brindando soporte técnico, gestionando plataformas TI y garantizando la seguridad de la información en entornos empresariales críticos. Como Asistente Virtual me destaco por: Alto nivel de organización y atención al detalle. Conocimientos sólidos en ciberseguridad y gestión de accesos. Comunicación clara, orientación a resultados y manejo de documentación técnica. Estoy lista para ayudarte con tareas administrativas, soporte remoto, seguimiento de procesos, documentación, análisis de datos y más. ¡Estoy comprometida con la eficiencia, la discreción y la excelencia en cada proyecto!

ITIL
Microsoft Virtual Server
AWS Application
DevOps
ScrumDo
$12 hourly
Sergio M.
- 0.0/5
- (0 jobs)
Telecommunications Engineer with 5 years experience in support of internet services in optical fiber, CU, and satelital/customer services/data entry, with skills in teamwork, analytical capacity, customer orientation, and continuous improvement. Spanish native lenguage Skills in Computer tools and technology management. Know in movil phones technology.

ITIL
MikroTik RouterOS
Latin American Spanish Accent
Helpdesk
Salesforce
Computer Network
Office 365
Audio Transcription
Customer Service
IT Support
Cisco
Network Engineering
Telecommunications Engineering
Computer Skills
Data Entry
$15 hourly
Hernan Leonardo N.
- 0.0/5
- (0 jobs)
System administrator with experience supporting various operating systems (Windows, MacOS, Android, iOS) and applications such as Azure Active Directory, Microsoft 365 applications, Intune, VPNs (Cisco AnyConnect), AWS Workspaces, Hyper-V, Virtualbox, AirWatch, Salesforce and Securelink server setup. Fluent in English, Portuguese, and Spanish, motivated byproblem-solving and continuous learning.

ITIL
Office Administration
IT Asset Management
Tech & IT
Technical Support
DHCP
Microsoft Active Directory
System Administration
$15 hourly
Giovanni R.
- 0.0/5
- (0 jobs)
Profesional con 2 títulos académicos: Administrador de Empresas y especialista en planeación ambiental y manejo integral de los recursos naturales, adicionalmente cuento con certificaciones ITIL Foundation e ITIL Especialist Create, Deliver and Support- CDS, poseo grandes conocimientos y experiencia en empresas del sector TIC donde he trabajado en las áreas de seguridad perimetral, bases de datos ORACLE, seguridad de la información, gestiones y procesos ITIL. Soy una persona responsable y comprometida, siempre dispuesta a asumir nuevas responsabilidades y cumplir con los desafíos que se me presenten. Mi experiencia en el sector tecnológico me ha proporcionado una base sólida que me permite adaptarme a diferentes roles y contribuir de manera efectiva en un entorno tecnológico diverso.

ITIL
IT Consultation
IT Management
Environmental Engineering
Environment & Green Technology
Administrative Support
Administrate
Business Analysis
Virtual Assistance
Customer Service
$30 hourly
Ivan D.
- 0.0/5
- (0 jobs)
PERFIL Profesional en el área de sistemas; cuento con experiencia en T.I como Desarrollador de producto y Líder Técnico en el cual lidero y apoyo el desarrollo de proyectos donde se aprovisiona e implementa servicios gestionados y software a la medida sobre infraestructura cloud y on-premise. Experiencia como administrador de sistemas, donde aseguraba la alta disponibilidad de los servicios de monitoreo del NOC, los cuales se encontraban alojados en infraestructura on-premise con servidores IIS y Bases de Datos; adicional cuento con experiencia en nivel 1 y 2 en MESA DE AYUDA y NOC. Mi experiencia me da un conocimiento en todas las capas del modelo OSI. Me destaco por ser eficaz y certero en mi trabajo; con habilidades en ingeniería, sistemas, conocimientos en sistemas operativos LINUX, programación, implementación con DOCKER; certificado en ITIL V4 lo que garantiza una sólida base en buenas prácticas de gestión de servicios de T.I. Cuento con excelentes

ITIL
Network Administration
Docker
Cloud Computing
Linux
System Administration
$10 hourly
Johana Andrea S.
- 0.0/5
- (0 jobs)
Systems Engineering professional with 11 years of experience in system analysis, managing the lifecycle of computerized systems, vendor evaluation, incident management, adherence to ITIL standards, user support, and experience with management tools such as Service Now, Maximo, etc. Experienced in products and solutions for financial entities, capable of gathering information and user requirements related to software and hardware. Experienced in training internal users and clients.

ITIL
Life Cycle Assessment
Transcript
Microsoft Office
Good Manufacturing Practice
Microsoft Power BI
Time Management
Email
Vendor Management System
Secure SDLC
Virtual Assistance
$12 hourly
Ana Maria R.
- 0.0/5
- (0 jobs)
👋 Hello! I’m Ana, an experienced bilingual IT Support and Help Desk Coordinator with over 7 years of experience leading technical support teams, implementing process improvements, and developing service performance indicators. I specialize in: Coordinating help desk and IT support operations Managing ticketing tools (Jira, Salesforce, Monday) Analyzing and improving KPIs Creating dashboards and reports with Power BI Documenting processes and standard operating procedures Training and coaching technical support staff Delivering projects under agile methodologies My approach is focused on achieving continuous improvement and maximizing user satisfaction, while ensuring service continuity and performance aligned to business objectives. I speak Spanish natively and intermediate conversational English (B1), and I’m ready to support your company in optimizing its IT service management. Let’s discuss how I can bring value to your project!

ITIL
Ticketing System
Technical Documentation
Root Cause Analysis
End User Technical Support
Help Desk Software
Incident Management
KPI Metric Development
IT Compliance Audit
Remote IT Management
IT Infrastructure
$45 hourly
Edwin B.
- 0.0/5
- (0 jobs)
Professional Summary Dynamic and results-driven professional with 18 years of experience in the banking industry, excelling as a Delivery Manager, Technical Leader, and Site Reliability Engineer (SRE). Proven expertise in leading cross-functional teams, ensuring operational excellence, and delivering reliable, scalable, and secure solutions for mission-critical banking services. Skilled in implementing SLIs/SLOs to achieve operational goals., cloud infrastructure, automation, and incident management. Passionate about solving complex challenges and leveraging advanced tools and technologies to drive innovation. Adept at managing high-pressure environments while fostering collaboration and delivering consistent value to clients. Certified in IBM, PMP, ITIL, AWS, and SCRUM, and passionate about learning new technologies. Designing and supporting highly reliable systems that scale efficiently, backed by proactive monitoring and incident response strategies.

ITIL
IBM WebSphere
IBM DataPower
IBM MQ
Rundeck
Linux System Administration
Windows Server
Microsoft Windows PowerShell
IT Project Management
System Monitoring
System Administration
Computing & Networking
DevOps
Problem Solving
Architecture
$8 hourly
Julian Leonardo G.
- 0.0/5
- (0 jobs)
Systems Engineer, Project Management Specialist, with strong leadership, responsibility, and teamwork attributes, trained and educated with defined ethical principles and values, capable of providing solutions to all types of problems arising in the management, manipulation, and security of information and computer communications, adapting them to the needs of any organization, whether public or private.

ITIL
Cypress
Jira
QA Software & Testing Tools
QA Testing
Customer Service
EMR Data Entry
Scrum
General Transcription
Microsoft Project
Project Management
Data Entry
Virtual Assistance
$8 hourly
Jhoan Stiven R.
- 0.0/5
- (0 jobs)
I’m a Technical Support Specialist with experience in IT support, network management, and system administration. I specialize in managing high-impact incidents to ensure smooth operations, especially in regulated sectors like healthcare. Skilled in incident triage, root cause analysis, and coordinating cross-functional teams for fast resolutions. I’m committed to maintaining service availability and improving recovery processes while ensuring clear communication with stakeholders. Let’s work together to keep your IT systems running smoothly and efficiently.

ITIL
AWS Application
VMWare
Python
Windows Server
Wireshark
Cisco ASA
Fortinet
Palo Alto Firewalls
LAN Administration
Multiprotocol Label Switching
SolarWinds VoIP & Network Quality Manager
Database Management
Computing & Networking
Computer Network
$12 hourly
Javier D.
- 0.0/5
- (0 jobs)
Professional with 16 years of experience as an engineer in the IT field. Keen attention to detail, capacity to work under preassure, excelent organization and time management skills. Throughout my experience I have gather a set of skills that I am positive would make a great contribution to any team big or small, and I'm looking forward to colaborate and grow together. - Email Support -Tech Support -Database -Inventory Mangement -Excel -Microsoft and Google integration apps -ITIL 4

ITIL
Google Workspace Administration
Microsoft Excel
Software Configuration Management
Staff Recruitment & Management
IT Infrastructure
Microsoft Teams
Online Chat Support
Email Support
Application Installer
Operational Database
Operating System
Logistics Coordination
Inventory Report
Inventory Management
$6 hourly
Diego Felipe R.
- 0.0/5
- (0 jobs)
Electronic engineer with experience at hardware support and IT service Management process. Interested for QA for videogames, game development using Godot Engine. Interested at 3D modeling, texturing for video game or anything needed. Enthusiasm for pixel art and photography.

ITIL
QA Testing
Electronic Workbench
Python Script
3D Model
3D Game Art
Game Development
Change Management
Incident Management
IT Service Management
Blender
Pixel Art
Godot
$20 hourly
Bibiana B.
- 0.0/5
- (0 jobs)
Perfil Profesional Profesional con sólida experiencia en coordinación de tecnologías de la información (TI) y soporte técnico, con certificación ITIL V3, especializada en la parametrización y gestión de mesas de ayuda. Amplio conocimiento en el mantenimiento y reparación de equipos de cómputo, instalación de redes, configuración de periféricos, mantenimiento de impresoras, formateo y gestión de respaldos (backups). Competente en la atención de solicitudes de usuarios finales, con experiencia en entornos de Microsoft Azure y capacidad para adaptarme a nuevas tecnologías. Demuestro una fuerte orientación al trabajo en equipo, con disposición constante para el aprendizaje y desarrollo de habilidades. Destaco en la planificación, gestión y ejecución de proyectos tecnológicos, orientados a la mejora continua de los servicios de TI.

ITIL
Computer Hardware Installation
VPN
Software Maintenance
Microsoft Azure Administration
Microsoft Azure
Service Level Agreement
IT Support
Virtual Assistance
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