Hire the best ITIL Specialists in Georgia

Check out ITIL Specialists in Georgia with the skills you need for your next job.
  • $65 hourly
    Strategic Virtual Assistant | PMO & Operations Consultant | Process Improvement Expert I'm Margaret Grant-Wooden, a strategic operations consultant and founder of The Granted Studio—a boutique virtual support studio specializing in project portfolio management, process optimization, and executive support. With over 10 years of experience leading cross-functional teams, optimizing business workflows, and aligning projects to organizational goals, I help growing teams eliminate bottlenecks, improve clarity, and scale with structure. Whether you need short-term operations support or a trusted partner to streamline your systems, I bring calm, focus, and proven results. 🧩 Expertise Includes: ▪ Project & Program Management | PMO Leadership | Portfolio Strategy ▪ Process Optimization | Governance & Compliance | Change Management ▪ Strategic Execution | Risk Mitigation | Operational Efficiency Let’s transform your business operations—from the inside out.
    Featured Skill ITIL
    KPI Metric Development
    Scrum
    Kanban Methodology
    Waterfall
    Agile Project Management
    IT Project Management
    Project Management Software
    Project Management Office
    Project Management
    Stakeholder Management
    Project Portfolio Management
    Process Optimization
    Process Engineering
    Process Improvement
  • $100 hourly
    I am a visionary and dynamic leader with over 12 years of experience spearheading digital transformation and driving operational excellence through innovative, cutting-edge solutions. Recognized for proven expertise in risk management and consistently delivering high-performing IT systems that surpass expectations. Skilled in cultivating impactful cross-functional partnerships to align with strategic objectives and achieve measurable, sustainable outcomes. Committed to leveraging advanced technologies to redefine traditional workflows, empower teams, and optimize organizational growth and development. LinkedIn: Domonique Sells
    Featured Skill ITIL
    Information Security Audit
    Sarbanes-Oxley Act
    Business Continuity Planning
    IT Support
    IT Management
    IT Consultation
    IT Compliance Audit
    IT Service Management
    IT Asset Management
    Risk Management
    IT Project Management
    NIST Cybersecurity Framework
    Problem Solving
    DevOps
  • $50 hourly
    SUMMARY Tech-savvy professional with a diverse background in cybersecurity, systems administration, and customer service. Possesses unconventional computer knowledge, strong Linux expertise, and a calm, solutions-focused demeanor. Adept at troubleshooting, vulnerability analysis, technical communication, and system optimization.
    Featured Skill ITIL
    Compliance
    Information Security
    Security Policies & Procedures Documentation
    Technical Copywriting
    CompTIA
    Market Analysis
  • $60 hourly
    Avanade Client | Atlanta, GA | Sept 2018 – Aug 2024 As a Certified Scrum Master at Avanade, I led multiple Agile teams in delivering high-quality software solutions for clients in finance, healthcare, and retail. My role involved facilitating Scrum ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring effective team collaboration and continuous improvement. I coached team members on Agile principles and practices, resulting in a 25% increase in team velocity. This demonstrated the effectiveness of my guidance and the team’s commitment to Agile methodologies. I worked closely with Product Owners to prioritize and refine product backlogs, ensuring alignment with business objectives and delivering maximum value to clients. In addition to coaching and facilitation, I implemented process improvements that reduced sprint cycle time by 15%. These improvements allowed the team to deliver features more quickly and respond to changing requirements with greater agility. Ensuring a clear understanding of project requirements and expectations among all team members reduced misunderstandings and rework. My role required strong leadership and the ability to foster a collaborative and productive team environment. I led by example, promoting self-management and team ownership, which empowered team members to take initiative and contribute to the project’s success. I also played a crucial role in conflict resolution, addressing any issues that arose within the team and ensuring a harmonious working environment. Communication was a key aspect of my role, and I excelled in articulating ideas clearly and ensuring a shared understanding among team members and stakeholders. This skill was particularly important when collaborating with Product Owners and other stakeholders to align project outcomes with business objectives. My proactive approach to risk management helped identify potential issues early and mitigate them before they could impact the project’s success. Throughout my tenure at Avanade, I was passionate about fostering a culture of innovation and continuous learning. I encouraged team members to seek out new knowledge and skills, contributing to the team’s overall growth and adaptability. My commitment to Agile principles consistently resulted in enhanced team productivity and customer satisfaction. In summary, my experience at Avanade as a Certified Scrum Master involved leading Agile teams to deliver successful software solutions, coaching team members to improve their performance, implementing process improvements to increase efficiency, and fostering a collaborative and innovative team environment. My strong communication skills, proactive risk management, and dedication to Agile principles were key factors in achieving project goals and delivering value to clients.
    Featured Skill ITIL
    Product Requirements Document
    Product Backlog
    Product Roadmap
    Mural
    Atlassian Confluence
    Jira
    Technical Documentation
    Change Management
    Cross Functional Team Leadership
    Leadership Skills
    Team Facilitation
    Team Management
    Agile Project Management
    Problem Solving
  • $100 hourly
    Performance-driven Operations Executive that is highly skilled in transforming underperforming technical and business operations into high-performing profitable enterprises. Leveraged combined entrepreneurial, business, technical and program management expertise to drive culture change while ensuring compliance with government regulations in order to maintain and grow business. Extensive experience in program/project and product management; systems engineering and technical strategy; business development and business operations strategy. Deft at stakeholder engagement and being a trusted partner to clients. Noted for: • PMO Leadership: Through the use of project management methodologies and best practices, implemented or enhanced Project Management Office (PMO) structures and processes for corporate or contract operations in order to gain better control over contract performance leading to improved delivery times, increased client satisfaction and profit margins • Profit and Loss Leadership: Generated 15% revenue growth and 10% profit growth through performance improvements and operational efficiencies by implementing rigorous financial controls, enhancing client satisfaction, organic growth and new business expansion • Delivery Leadership: Through the use of project management discipline, Systems engineering and business analysis, SDLC, and Agile methodologies, improved organizational delivery times across portfolio of 200+ projects from 70% to 90% by transforming the project and program management culture
    Featured Skill ITIL
    Business Development
    Proposal Writing
    Project Management Professional
    Cross Functional Team Leadership
    Enterprise Risk Management
    Risk Management
    Enterprise Architecture
    Project Requirements
    Business Analysis
    Strategic Planning
    Systems Engineering
    Agile Project Management
    Program Management
    Project Management
  • $250 hourly
    Fast, uncontrolled growth without clarity leads to chaos. If you're scaling a tech-driven or tech-forward company, you’ve likely felt it: ➤ Teams working hard but pulling in different directions ➤ Bottlenecks in operations, communication, or decision-making ➤ Growth that feels heavy instead of energizing You're not alone and you're not broken. This is what happens when clarity lags behind growth. 👋 I’m Brian, founder of EightyTenTen - a business coaching and consulting firm built to help tech-driven and tech-forward companies scale with clarity instead of chaos. We work with COOs, CTOs, CIOs, Directors of Ops, and growth-minded business owners who are ready to align strategy, people, and execution so their business can run better, grow faster, and feel lighter. Through coaching, facilitation, and clarity-driven strategy sessions, we help you: ✔ Break through operational bottlenecks ✔ Align your leadership and execution teams ✔ Build a business that scales with purpose and confidence Because here’s the truth: Clarity is your competitive advantage. When your team is aligned, your systems are streamlined, and your strategy is sharp - you become unstoppable. 🔍 Curious where clarity could unlock growth in your business? Let’s connect or book a clarity discovery call through my profile. You don’t need to push harder - just see clearer.
    Featured Skill ITIL
    Process Improvement
    Information Technology Strategy
    Business
    Business Management
    International Development
    Resource Allocation
    Project Management Office
    Strategic Planning
    Change Management
    Project Management
    Strategy
    Strategic Plan
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by 5M+ businesses