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Hire the best ITIL Specialists in Hyderabad, IN

Check out ITIL Specialists in Hyderabad, IN with the skills you need for your next job.
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  • $60 hourly

    • 0.0/5
    • (0 jobs)
    With over 13 years of extensive IT experience, I bring a wealth of knowledge in Mainframe Support and Maintenance, Process Ownership, ITIL framework, Scrum framework, Agile methodologies, and Deployment across diverse clients. As a seasoned Scrum Master, I excel in guiding teams to elevate their agile maturity, fostering a culture of full ownership for challenging tasks, increased responsibilities, and valuable contributions to Agile development projects. My expertise in the ITIL framework is recognized for driving efficiency and alignment with business objectives. Certified as a SAFe® 6 Agilist, Scrum Master, Advanced Scrum Master, ICP- ACC and ITIL v4, I possess a talent for comprehending and constructing complex systems while tirelessly removing impediments to deliver customer-centric products and features. I have led and managed multiple significant transformation programs for Retail Operations & Telecommunications clients, demonstrating proficiency in SAFE – Scaled Agile Framework, utilizing JIRA and Confluence. My strengths lie in driving agile transformations, facilitating collaboration, and ensuring seamless IT operations. I schedule Change Advisory Board meetings, identify opportunities, and deploy efficiencies within the Change Control & Release Management Process. Additionally, I lead Scrum planning sessions, fostering collaboration with Product Owners and project teams to develop the product backlog, refine the backlog, plan sprints, groom user stories, and conduct sprint retrospectives while adhering to Scaled agile project methodology for software development. With a strong sense of ownership and exemplary leadership skills, I excel in problem-solving, interpersonal, and analytical abilities. My outstanding verbal and written communication skills have been instrumental in client interfacing & stakeholder management. I am adept at fostering cooperation and collaboration within work units, constructively resolving team conflicts, and conducting retrospectives for the organization with leadership, resulting in enhanced performance. In my career, I have set delivery standards/guidelines for various operational areas and ensured compliance, with experience in outcome-based setups and as a Functional Consultant on ServiceNow Upgrades & Tool Migrations. I have conducted process training sessions and workshops for IT teams, promoting awareness and understanding of ITIL principles and practices, and possess knowledge and/or experience of Kanban methodologies. Proficient in production support, batch monitoring, and scheduling skills in CA7, CA11, ESP, AUTOSYS, APPWORX, SDSF, IOF, ISPF, and Restart Generator in the IBM Mainframe environment.
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    Sprint Review
    Sprint Retrospective
    Sprint Planning
    Facilitation
    Jira
    Knowledge Management
    Change Management
    Incident Management
    Team Management
    ServiceNow
    Agile Project Management
    IT Service Management
    Process Improvement
    Scrum
  • $12 hourly

    • 5.0/5
    • (1 job)
    Total experience of 5 years in a reputed MNC in India. ServiceNow Certified System Administrator. Hands on experience in developing, implementing and managing applications in ServiceNow Platform. Worked on Service Catalogs, Creation of catalog Items/Record Producers with variables and variable sets by gathering requirements from client for creating catalog items. Involved in all scripting aspects such as client scripts, Script includes, Business rule, UI Macros in creation of Service Catalogs. Experience with Agile project management methodologies. Worked on ACLs(Access Control Lists), Workflows, Inbound and Outbound Email Actions, Events, Notifications, Approvals, Reports etc.., Experience in Incident management, Change management, Problem management, Request Management and Knowledge Management. Hands on experience on modules like ITSM, Service Portal and Scoped applications. Worked in ITSM support. Resolved various User Incidents. Worked on SLA definitions, Schedules and Scheduled jobs Worked on Import sets and Transform maps. Worked on the Upgradation of different platforms. Worked on Master Data Management (MDM). Involved in creation and modification of various Custom Tables. Worked on Configuration Items(CI's) and Asset Management. Used standard coding methods and followed the best practices involved to meet standards for implementations in ServiceNow to ensure consistency and supportability of customizations. Developed and deployed the features with sign offs from UAT to Production Environment. Have Knowledge of Web Development frameworks like Angular JS, JQuery and CSS. Have Knowledge on RESTful Web Services. Besides, I also have experience in Salesforce and worked on few of the modules.
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    IT Service Management
    ServiceNow
    SQL Programming
    Salesforce
    RESTful API
    Web Service
    MySQL
    XML
    SQL
  • $120 hourly

    • 0.0/5
    • (0 jobs)
    Area of Expertise: Operating Systems: Windows 10, Server and Linux Administration. Database: MS SQL Server, SQL Database, Oracle Database. Webservers: Apache Tomcat, TomEE, Windows IIS, Technologies: Docker, Kubernetes, GCP, VCloud, Java, JavaScript, HTML5 Methodologies: ITIL V4 Foundation Certified, Scrum Master, Agile, Lean. Tools: Oracle VM VirtualBox, VMware, FileZilla-client, Putty, ServiceNow, ITSM, KCS, JIRA, Active Directory, Keypass, Jumpbox, VMware, Wireshark, Postman, Networking tools and configuring, cmd scripts. Shell Scripting, Microsoft Power Apps, Power BI, Eclipse, GitHub, SVN. Employee Experience engagement activities, People management, Project Management.
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    Linux
    Virtual Machine
    Kubernetes
    Docker
    ServiceNow
    G-Cloud
    TortoiseSVN
    Technical Support
    Database Administration
    Apache Tomcat
    GitHub
    HTML5
  • $28 hourly

    • 0.0/5
    • (0 jobs)
    A proficient in using agile project management tools such as Jira, Trello and KANBAN Board. I am also a strong communicator, both written and verbal, with excellent interpersonal and problem-solving skills. I am passionate about agile methodologies and their ability to empower teams to deliver high-quality products efficiently.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Core Java
    ServiceNow
    Jira
    Agile Project Management
  • $27 hourly

    • 0.0/5
    • (0 jobs)
    I possess versatile skills that seamlessly adapt to both technical and functional scenarios in SAP, backed by 20 years of expertise in SAP ABAP, SAP BW, S/4HANA, and SAP Transportation Management, along with respective certifications.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Project Management Professional
    Transportation & Warehousing
    SAP HANA
    SAP Business Warehouse
    ABAP
    SQL
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    Professional Summary: * Over 4 years of experienced IT professional on ITSM & ITIL Service Management Operations (Change, Release and Knowledge Management). * Work with sponsors and senior leaders to clearly articulate a vision for their area of the business and to design a leader/employee engagement plan that brings that vision to life. * Responsible for the planning and execution of change management deliverables by acting as the technical change management expert on designated project teams through all project phases. * Work with developers, product managers and operations engineers to define, manage and execute milestones for each release * Engage with development teams not currently under Release Management to establish release management processes. * Build and align the organization's release calendar, working closely with development managers and DTS release managers from other platform teams
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    Project Management
    Microsoft Project
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    At Genpact, my focus is on fortifying cybersecurity, a vital domain where I apply my Master's in Data Science and Business Analytics from Shiv Nadar University. My expertise in Azure Active Directory and Security Information, CyberArk PAM, EPM and Event Management (SIEM) plays a crucial role in safeguarding our digital landscape. The technical acumen developed through my studies and handson experience in internet security drives my commitment to creating robust defenses. In collaboration with my team, we strive to maintain an innovative, secure environment, enabling growth and protecting against evolving threats.
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    SailPoint Technologies IdentityIQ
    System Administration
    IT Asset Management
    Multi-Factor Authentication
    Single Sign-On
    Jira
    ServiceNow
    Microsoft Active Directory
    CyberARK
    User Identity Management
    Information Security
  • $60 hourly

    • 0.0/5
    • (0 jobs)
     15+ years of IT professional experience in various areas with a requisite qualification including Servers/Systems management, Virtualization – VMware, Microsoft Hyper-V, Network, Remote Support Management, Data Centre Support, Trouble Shooting and Documentation Skills  Having potential and skills to excel in the corporate world having strong skills matched with the ability to manage stress, time, people and change effectively with ease. My main area of experience has been IT Infrastructure Management
    vsuc_fltilesrefresh_TrophyIcon ITIL
    VMware ESX Server
    VMware Administration
    System Administration
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    IT Strategy and Goverence: IT Policy Development and Implementation | Business Continuity Planning | IT Risk Management | Compliance and Regulatory Standards | IT Asset Management Communication and Collaboration: Stakeholder Relationship Management | Cross-functional Collaboration | Change Management | Presentation and Negotiation Skills | Vendor and Client Communication SUMMARY Experienced IT leader with 18 years managing global teams and technology initiatives. Skilled in strategic planning, infrastructure design, and budget oversight. Proven track record in leading complex data center projects and guiding a diverse team across multiple regions.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Information Security
    Computing & Networking
    Computer Network
    System Administration
    IT Support
    IT Consultation
    IT Service Management
    IT Project Management
    IT Procurement
    IT Management
    IT Capacity Planning
    IT Asset Management
    IT Infrastructure
  • $25 hourly

    • 4.6/5
    • (42 jobs)
    Core Expertise and offerings: Cloud Architiect with consulting experience to offer Operational Excellece, Security, Reliability, Performance Efficiency and Cost Optimization for Business IT. Expert in ETL tool Matillion and Cloud warehouse Snowflake. My role as Cloud Architect include to pick right architecture, evaluate cost, planning failover/High Availability/Disaster Recovery, designing models for End to End Migrations, Load Balancing for traffic management , Backup and Archival strategy for new and old infra, monitoring tools to keep track of infra health. Other Offerings: Project Management: Tracking of project activities and timely mis report to senior management with KPIs Spread Sheet/Grid Solutions: Expert in Excel VBA /Google Sheets App Scripts Certifications: I am a certified "Mastering Data Analyst" from Duke University. I am a certified "Software Engineer" From Indian Institute of Technology, Madras" in IOT, Cloud and Block Chain. Skills: Cloud: Architecting applications for the Cloud, Containers & Microservices, DevOps for the Cloud IOT: IoT Data Sources & Networking. IoT on Cloud, IoT Big Data Processing, IoT Analytics Block Chain: Fundamentals of Blockchain, Blockchain Development
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Data Extraction
    Spreadsheet Software
    English
    Blockchain
    Apache Spark
    Accuracy Verification
    Smart Contract
    Macro Programming
    MongoDB
    Amazon Web Services
    Google Cloud Platform
    Python
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    An IT Professional with 10+ years of progressive experience in the IT industry, specializing in Cloud Architecture, Infrastructure Design, Implementation, Migration, System Integration, and Administration across multi-cloud platforms (AWS and GCP). This journey is underscored by extensive hands-on expertise in Cloud DevOps Practices, involving Build/Release Management, Development/Production Automation, and the utilization of cloud-native services on AWS and GCP. This comprehensive skill set integrates seamlessly with the software development life cycle (SDLC) and agile methodologies such as SCRUM and Jira. ServiceNow Summary: • Led multiple end-to-end ServiceNow implementation projects, from requirement gathering and design to development, testing, and deployment. • Conducted Workshops and Training sessions for clients' teams to ensure effective adoption and utilization of ServiceNow platform. • ServiceNow ITSM: Service Portal, Integration Hub, Service Catalogs, Flow Designer, and Integrations (REST API). Defining SLAs and Change module as per customer requirements. • ServiceNow ITOM: Implementing Discovery, ACC-V, CMDB, Event Management and Service Mapping. Cloud Discovery AWS infrastructure end-to-end implementation and its discovery. • ServiceNow DevOps: Integrating Change module with Jenkins CI/CD. • ServiceNow Integrations: CloudBees, BMC Truesight, Solarwinds, EverBridge, ARCON etc. • Conducted Performance Tuning and Optimization activities to enhance the scalability and efficiency of ServiceNow platform.
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    Next.js
    Service Level Management
    Governance, Risk & Compliance Software
    Information Technology Operations
    IT Service Management
    ServiceNow
    Azure DevOps
    Cloud Computing
    DevOps
    Jenkins
    Ansible
    Terraform
    Amazon Web Services
    Kubernetes
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Professional IT Engineer with 11+ years of experience managing IT services and support operations. Proven expertise in implementing innovative user and technical support strategies. Adept at analyzing critical support requirements while increasing reliability & enhancing productivity.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Computer Network
    End User Technical Support
    Helpdesk
    IT Infrastructure
    Troubleshooting
    Email Support
    Office 365
    Microsoft Outlook
    Scanner
    Printer
    Windows Administration
    IT Support
    ERP Software
    Software
  • $6 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY Seeking a project management role in a dynamic organization where I can leverage my skills in stakeholder management, agile methodologies, and cross-functional team leadership to deliver impactful projects and contribute to business growth. Passionate about applying agile methodologies and continuous improvement strategies to enhance efficiency. Eager to transition into a leadership position to oversee multi-project portfolios and contribute to strategic business goals.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Data Entry
    Microsoft Project
    Project Management
    Java
    SQL
    Python
    Project Management Office
    Microsoft Excel
    Microsoft Power BI Data Visualization
    Microsoft Power BI
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