Hire the best ITIL Specialists in Pune, IN

Check out ITIL Specialists in Pune, IN with the skills you need for your next job.
  • $80 hourly
    Subject: Comprehensive Microsoft Technology Expertise and Support Services Dear Whomsoever, it may concern, I am writing to offer my extensive expertise in Microsoft Technology to optimize your organizational costs and maximize return on investment (ROI) relative to total cost of ownership (TCO). My services cover a wide range of Microsoft products, providing superior solutions tailored to your organization's needs. Specifically, I specialize in optimizing the utilization of Microsoft Collaboration Tools to enhance service quality and meet your evolving requirements. I offer support services for the following Microsoft products: 1. Microsoft 365 End-to-End Support 2. SharePoint Admin/SharePoint Online Administration and Development 3. Microsoft Power Platform Administration and Development, including: - Power Apps - Power Pages - Power BI - Copilot Studio 4. Azure Administration 5. Microsoft Office Suite, including: - Microsoft Word - Microsoft Excel - Microsoft PowerPoint - Microsoft Access 6. Microsoft Office Scripts 7. Microsoft SQL 8. Azure DevOps 9. ITIL/ITSM 10. AGILE 11. Client ROI Analysis against Technical Debt and Time Debt For preliminary discussions, due to time zone. I kindly request communication via UPWORK Please provide two or three availability time slots, and I reply and schedule a quick call. I look forward to the opportunity to collaborate and support your organization's Microsoft technology needs. My hourly rate may change depending on requirement which can be negotiated during first meeting in UPWORK. Warm regards, Mahesh Neelannavar Commerce Graduate with MCP | MCTS | MCITP | 13.4 YoE in IT MNC's | 19 Global Clients
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    TypeScript
    Agile Project Management
    Microsoft Access
    Microsoft 365 Copilot
    Microsoft Power BI
    Training
    Microsoft PowerApps
    Migration
    Microsoft Power Automate
    React
    Microsoft SharePoint
    JavaScript
    Microsoft Excel
    Office 365
  • $63 hourly
    I have 17+ years of Information Technology support and management expertise, dedicated advocate for change to identify, support and enhance business value from concept to completion, with expertise driving projects and leading cross-functional teams to consistently meet key program deliverables, adept at maintaining focus on achieving bottom-line results while formulating and implementing advanced technology, and business solutions to meet a diversity of needs. Exemplary communication and attention to detail to exceed customer expectations and maintain high levels of client satisfaction. I have the experience to deliver support services in Telecom, E-Governance, Banking & Finance, E-Commerce, Production Services, Data Centre & Infrastructure Services, Software Life Cycle development, Application and Operation Support, Migration & DR Site Services, SOC Services, and SIEM Information Technology.
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    IT Asset Management
    Solution Architecture
    Cloud Architecture
    IT Service Management
    Software Development
    Product Development
    Agile Project Management
    Project Delivery
    IT Infrastructure
    ServiceNow
  • $50 hourly
    SUMMARY OF QUALIFICATIONS: * Proactive and Hands-on style. * Adept at training and monitoring employees across operational areas. * Superior communication, interpersonal, and negotiation skills. * Promote and maintain Team morale, yield management skills, and a "can-do" attitude. * Commitment to excellence in Customer/Client services with quick resolution to challenges. * ITIL V4
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  • $35 hourly
    Sr. System Engineer with 1.2 years of experience in Networking , Monitoring and controlling jobs with splunk , Acknowledging issues and providing solutions on same. Performs Validations on Cera , Incontrol at the time of pre-routing and post-routing. Currently looking for great opportunity to working with linux skills. PROFESSIONAL SUMMARY: * Changing permissions and ownership of a file or directory. * Having good knowledge about Networking concept, Linux and Tools like WinScp, ControlM, Toad, BMC remedy. * Having good knowledge about User Management, Processes, Remote copying tools, logs, Permissions, Compression tools, in Linux * Having good knowledge about Network Connection, SSH server and client, Selinux, MariaDB * Having good knowledge about Linux command like ls, cat, head, tail, find, cd, cp, mv, vim-editor, df, du etc. * Problem solving and root cause identification skills
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    MySQL
    Linux System Administration
  • $100 hourly
    I am an experienced, dedicated and successful IT Service Delivery Manager with over 20 years of IT infrastructure, Applications support & Development experience in the Financial domain. I have executed large-scale IT Transformation, Service Transition, RPA / automation projects in agile / scrum framework and delivered significant value to the organization. Throughout my career, I held several diverse roles and have been consistently outperformed in RTB (Run the Bank) and CTB (Change the Bank) Projects, improving production stability, team productivity and ITIL processes (EM, IM, MIM, Problem & Change Management) etc.CORE SKILLS Accomplishments: 1. Developed a governance framework to govern RTB services diligently on People, Process & Tools theme along with SLA/KPIs, volumetric analysis in bi-weekly, monthly & Quarterly review discussion. This enabled to streamline service management ac,vi,es, audit readiness and reduce opera,onal burden. 2. Executed knowledge transi,on (KT) of large outsourcing transforma,on (CHF 72 Million, 232 apps & 200+ SMEs) globally from internal team to vendor partner and a\ain opera,on steady state within 4 months. MS transforma,on resulted 45% RTB cost savings upfront to the division. 3. Chaired stability improvement program for IWM globally and improved stability from 80 to 96% of top 8 applica,ons (Charles River, Aladdin, AMDataHub, Product Buffet, RMPlus, CS Digital & OneGlobus etc) within 1 year. 4. Led transforma,on Program - TechAlpha ( Agile, DevOps, Stability, Data, Cloud and Workforce ) and RPA ini,a,ve for RTB opera,ons. RPA helped in moving 20+ tasks from L3-> L2 & L1 and resulted 60 hours of monthly effort reduc,on and opera,onal risk.
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    Automation
    Program Management
    Governance, Risk Management & Compliance
    Agile Project Management
    Application Improvement
    Database Administration
    Change Management
    Incident Management
    IT Service Management
  • $100 hourly
    PROFILE * Seasoned Senior Application Support Specialist with 20+ years in Investment Banking and IT Service Operations, holding DevOps, ITIL Foundation, ITIL Service Operation, and PRINCE2 certifications * Skilled in technologies like Telecom Billing System, UNIX scripting,Control-M, TeamCity, QlikSense, Java, Netezza Database Administration tool, build & deployment, Autosys, JIRA, ServiceNow, ETL ITRS monitoring tool * Demonstrates expertise in implementing stored procedures, managing data replication, addressing idle database sessions, and ensuring smooth operations through monitoring database * Proficient in managing varied retail & wholesale Billing, bill validation/testing cycles, including UAT, and supervising 24/7 shifts and roster management * Adept at collaborating with support teams, driving process improvements, resolving conflicts, and guiding team members to achieve optimal performance
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    Technical Support
    Tech & IT
    Service Level Management
    Helpdesk
    Help Desk Technology International ServicePRO
    Help Desk Software
    IT Recruiting
    IT Sourcing
    IT Support
    IT Service Management
    IT Consultation
    IT Management
    Scripting
    Web Application
  • $50 hourly
    ORACLE HYPERION CONSULTANT I am EPM Hyperion specialist with over 11 years of experience in the Support, administration, maintenance, and enhancement of Oracle Hyperion Enterprise Performance Management Systems. I have Expertise in Hyperion Essbase, Planning, SmartView, and other EPM solutions. I also have some exposure to Hyperion Financial management (HFM) & FDMEE application support. Experienced in Hyperion Shared Services and Hyperion Workspace & EPMA applications. Worked in client-facing roles, team leadership, and delivering robust support throughout my career. Experienced in leading offshore team for EPM applications delivery. More than 1 year of Client facing role in Amsterdam, Netherlands. I posses good Interpersonal skills, commitment, with a quest and zeal to learn new technologies.
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    Hyperion SQR Production Reporting
    Scrum
    Scaled Agile Framework
    Essbase
    Oracle Hyperion Planning
  • $3 hourly
    OBJECTIVE To develop myself as a better professional by continuous learning and to utilize the knowledge & experience gained, towards the achievement of organizational goals.
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    SQL Programming
    Git
    Linux
    Database
    Microsoft SQL Server
    Oracle PLSQL
    SQL
  • $10 hourly
    As a seasoned professional with extensive experience in project management and business analysis, I bring a wealth of technical skills and expertise to the table. My career has been built on a foundation of meticulous planning, strategic communication, and a deep understanding of various project management tools and methodologies. Below, I outline how my background and skills make me an ideal candidate for roles in IT Business Analysis, PMO, IT Analysis, Project Management, IT Support and Operations, and CUDA analysis. ##Technical Skills and Tools Expertise## **Project Management Tools:** - **JIRA**: Expertise in managing tasks, tracking progress, and facilitating agile project management. - **Microsoft Project**: Proficient in scheduling, resource allocation, and progress tracking. - **Trello**: Skilled in organizing projects with boards, lists, and cards to enhance team collaboration. - **Asana**: Capable of streamlining workflows, setting milestones, and tracking project progress. **Business Analysis Tools:** - **SQL**: Proficient in querying databases, analyzing data, and generating reports to support business decisions. - **Tableau**: Experienced in creating interactive dashboards and visualizing data insights. - **Microsoft Excel**: Advanced skills in data analysis, including pivot tables, macros, and complex formulas. - **Visio**: Skilled in creating process diagrams, flowcharts, and organizational charts for process improvement. **Communication and Collaboration Tools:** - **Microsoft Teams and Slack**: Proficient in facilitating team communication and collaboration in remote and hybrid work environments. - **Confluence**: Experienced in creating and managing project documentation and knowledge bases. **Technical Skills:** - **Programming Languages**: Knowledgeable in Python and R for data analysis and scripting. - **Database Management**: Skilled in MySQL and Oracle for database administration and data manipulation. - **IT Support Tools**: Proficient in using tools like ServiceNow for IT service management and incident resolution. ## Professional Experience and Achievements## Throughout my career, I have successfully managed and delivered numerous projects across various industries, including finance, healthcare, and technology. My roles have included: **IT Business Analyst:** - Conducted detailed business requirements analysis and documentation. - Facilitated workshops and stakeholder meetings to gather and validate requirements. - Developed and maintained traceability matrices to ensure all requirements are met. **Project Manager:** - Led cross-functional teams to deliver projects on time and within budget. - Utilized agile and waterfall methodologies to manage project lifecycles. - Created detailed project plans, risk management strategies, and status reports. **IT Support and Operations:** - Provided technical support and troubleshooting for hardware and software issues. - Managed IT infrastructure, ensuring high availability and performance. - Implemented ITIL best practices to improve service delivery and support processes. **PMO and Cuda Analyst:** - Established and maintained project management office (PMO) standards and practices. - Analyzed CUDA applications to optimize performance and resource utilization. - Developed and presented project metrics and performance reports to senior management. #### Why I Am a Great Asset for Your Project With a comprehensive background in project management and business analysis, I am well-equipped to drive your projects to success. My strengths include: - **Analytical Thinking**: Ability to analyze complex problems, identify solutions, and make data-driven decisions. - **Effective Communication**: Strong interpersonal skills to facilitate clear and concise communication among stakeholders. - **Adaptability**: Versatility in adapting to various project methodologies and industry requirements. - **Collaboration**: Proven ability to foster a collaborative team environment and manage cross-functional teams. - **Attention to Detail**: Commitment to delivering high-quality, error-free results. By leveraging my technical skills, tools expertise, and professional experience, I am confident I can contribute effectively to your projects and help you achieve your business objectives. Let's collaborate to bring your projects to new heights and drive success together!
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    CRM Software
    QA Testing
    Generative AI
    Analytics
    Project Management Office
    IT Support
    Business Analysis
    Project Management
    CUDA
    ServiceNow
    MySQL
    Python
    SQL
    Jira
  • $10 hourly
    Highly organized, creative, and results-oriented MBA Professional, currently working as Manager (Information Systems) with 8+ years of experience to obtain a challenging position by applying creative problem solving and lean management skills with a growing company. Obtain a challenging leadership position to achieve optimum utilization of its resources and maximum profits. Managed multiple projects to ensure compliance to IT Infrastructure by handling team of 15 members which include the responsibility to manage workflow, Operations, Project Management & People Management Competencies: Certified Scrum Master, CAPM Certified, CCNA Certified, ITIL certified, People Management, Incident Management, Ticketing tools/Monitoring Tools (Nexthink, SolarWinds & Dynatrace)
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    Scrum
    IT Service Management
    Project Management
    IT Infrastructure
    System Monitoring
    People Management
    Information Technology
    Incident Management
  • $25 hourly
    Completed Bachelors in Mechanical Enginering. Persuing PG Diploma in Artificial Intelligence. Languages: SQL, PL/SQL, Shell Scripting, HTML,ITIL Operating Systems: Windows, Linux, Unix DBMS Package: SQL Server 2019 Tools: SSMS,BMC REMEDY,PUTTY,SSH,CONTROL M
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    Linux
    SQL
    Ticketing System
    IT Support
    Microsoft SQL Server
  • $7 hourly
    A competent professional with around 7+ years of IT experience including 2 years of experience in ServiceNow working with different modules such as Incident Management, Change Management, Service Catalog, Problem Management. Customization/Configuration: - Client Script, UI Policy, UI Action, Business Rule, Flow designer, ACL - Catalog, Categories, Catalog Items and Record Producer - Email Notification - Reports and Dashboards Training and Certification- - ServiceNow Training – Radical Technologies, Pune - ITIL V3 2011 Foundation Certificate
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    JavaScript
    IT Service Management
    ServiceNow
  • $10 hourly
    Summary * Having 2.1 years of knowledge in Production Support, Application Monitoring and Incident Management. * Proficient in managing and optimizing SQL Server databases to ensure seamless data operations. * Proven team leader with strong leadership skills . Drives collaboration achieves results and fosters a positive team environment. Results-oriented problem solver ensuring successful project outcomes. * Expertise in managing high-severity incidents to ensure service availability with minimal delay and impact for ensuring smooth operations of business environments , including IT Systems & Application. * Created knowledge base documents/run books for team members to troubleshoot various issues. * Acted as an escalation point for Incident Managers and ensured their bridging, including initiation of any necessary escalations and business-impacting issues.
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    Incident Management
    Change Management
    Linux
    SQL
  • $20 hourly
    Skilled technologist with over 11.4 years of experience in RPA, Windows Server Administration and Technical Support. Seeking assignment opportunities in RPA Technology with an organization of repute. Preferred Location: Pune / Remote Skills - * Automation Anywhere * UiPath * Installation, Monitoring, Maintenance & Troubleshooting * Windows Server Administration * Windows Patching Activity * End User & Client Support * Team Management * ITIL Management
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    Client Management
    Windows Administration
    UiPath
    Automation Anywhere
    Automation
    End User Technical Support
    Technical Support
    System Administration
  • $10 hourly
    CAREER OBJECTIVE 6+ years specializing in Splunk & Tableau development across multiple domains. I am seeking task where I can apply my expertise to foster growth & innovation.
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    Project Planning
    Scrum
    Splunk
    SQL
    Tableau
  • $35 hourly
    Experienced ServiceNow Developer with 5 years of hands-on experience in developing and administering the ServiceNow platform. Proficient in designing, implementing, and maintaining ServiceNow applications and integrations, with a strong background in ITSM, ITOM, and custom application development. Adept at collaborating with stakeholders to gather requirements and deliver effective, scalable solutions. Known for strong problem-solving skills and the ability to manage multiple projects in a fast-paced environment.
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    Agile Software Development
    Software Development
    Change Management
    Incident Management
    ServiceNow
  • $25 hourly
    ABOUT ME Dynamic IT professional with over 6 years of experience in Quality Analysis, Test Engineering, and ServiceNow Development, seeking to pursue a master's to transition into strategic roles such as Project Manager, Service Delivery Manager, or Business Analyst, thus leveraging skills in agile development, team leadership, and client collaboration.
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    Project Management
    SQL
    JavaScript
    ServiceNow
    Academic Research
    Microsoft Project
    Data Entry
  • $20 hourly
    Senior technical support engineer , offering 5 years of rich exposure across support profile with experience in financial/Banking,Product Based and telecom domain,barcode solutions looking for a challenging role in a reputable organization to utilize my technical skills for the growth of organization as well as to enhance my knowledge about new and emerging trends in the IT sector which offers attractive prospects for long term association and career growth
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    Data Extraction
    ETL
    Customer Support
    ODBC
    Oracle
    MySQL
    Microsoft IIS
    Microsoft Outlook
    Nagios Core
    Jira
    Microsoft Power BI
    Linux
    SQL
  • $30 hourly
    I have executed some 44 projects in upwork in information security, governance, IT service management, SIEM, and others and earned customer accolades. I continue to nurture my skills that will benefit my customers. I am all for value creation in IT because every penny spent must return value and do the business and IT a secure and safer workplace. Govind has spent 25 years in the IT and he is - ISO 27001 Lead Implementer from PECB Canada - ITIL Expert V3 , ITIL4 FL, ITIL4 MPT Certified - Certified ISO 27001 Lead Auditor, ISO 22301 Lead Auditor, ISO 20000 Lead Auditor - COBIT5 certified in the IT Governance - PMP, PRINCE2, - CSQA, - ISO 20000 Implementer - DevOps Master Currently pursuing education in CISSP and Data Privacy Skills :- Over last decades he has extensively worked and provided solutions in below areas. He brings multiple skills. - Implementing GRC - HIPAA, SOX, PCI/DSS, HITRUST 9.3, FedRamp, SOC2 (T1/T2) - Implementing Unified Controls for Security (UCF) - Implementing Information Security framework using ISO 27001/SOC2/ISO 22301 - Cybersecurity incident response management using NIST, SANS, ISO 27035, COBIT - Risk Assessment, IT Auditing - Jira Implementation both Project and ServiceDesk - Gap Analysis of IT Asset management, Compliance, COBIT Processes - Implementing Best Practices using ITIL/COBIT5 Processes - Implementing BPM Solutions using Appian, Bonitasoft, AgilePoint - Implementing Monitoring framework for IT Devices using Zabbix - Performance and Capacity solutions - Workflow automation - IT Service management using ServiceNow as a architecture - Implementing DevOps End to end for CI, CT, CD - Gap Analysis for CMDB and road map for improvements - A well groomed developer in scripting and development in various technologies - Attlasian Jira admin activities - Robotic Process Automation using UIPath, BluePrism, AutomationAnywhere Education : He is a post graduate in the Statistics with a specialty in Operations research and SQC. He then did Post graduate diploma in the Reliability. He has worked in niche technologies and fortune 500 clients since 2 decades across the globe. Extras :- He is editor of a book called "How to reduce cost of software testing" published by CRC Press and has spoken in conferences and written articles. Passion for Excellence:- He is passionate on creating value in the information technology space and is doing research in various areas such as IT Asset management, IT Cost management, Performance and scalability management. He is eager to help clients in below skills a.Implementing IT Governance, Risk and Compliance using COBIT5 framework b.Implementing ITIL best practices c.Implementing Test Automation using Selenium and other tools d.Implementing DevOps solutions in cloud and non cloud e.Implementing Security solutions using ISO 27001 and COBIT5 framework f.Implementing Business Process Automation using Bonitasoft, Agilepoint NX, Appian, BPM Online and others g.Implementing SIEM using Zabbix and other tools h.Implementing ServiceNow ITSM Tool as an architect i.Implementing a monitoring framework using Zabbix for capacity management j.Compliance like HIPPA, PCI DSS j.IT Audits Availability : I am available for assignments immediately on request. Major clients Worked : British Telecom, MetLife, Liberty Life, Euromax, Covad, UHI and many more. Visas : I had H1 Visa US, WP for UK, Netherlands, South Africa. Currently have B1 visa for US and can travel if there is a need Will be glad to associate to create value in IT
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    Project Risk Management
    Unified Threat Management
    ISO/IEC 20000
    Business Continuity Plan
    Risk Assessment
    HITRUST Common Security Framework
    PCI
    SOC 2 Report
    Governance, Risk Management & Compliance
    Information Security
    ISO 27001
    HIPAA
    Compliance
    COBIT
  • $50 hourly
    23 years of experience in IT industry Currently working as Service Delivery Manager Worked in multinational companies Excellent in written and spoken communication ITIL 4 foundation certified Prince 2 certified Microsoft certified professional Azure certified
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    Server
    Stakeholder Management
    People Management
    Strategy
    Technical Writing
    Tech & IT
    Writing
  • $30 hourly
    Experienced Project and Program Manager | IT & BFSI Specialist | PMP, ITIL, Prince2 Certified Are you seeking a reliable, solution-oriented professional to drive your complex IT or BFSI projects to success? With 20+ years of expertise in program and project management, I specialize in delivering high-impact results in challenging and technical environments. Key Highlights of My Expertise: Proven Leadership: Successfully managed and delivered IT/BFSI projects for global organizations, including HSBC, with a focus on Retail Banking and Wealth Management (RBWM) and Data Services portfolios. Global Experience: Worked overseas in Ipswich, UK, as part of the 21st Century Network Project for British Telecom, showcasing my ability to adapt to diverse cultural and business environments. Infrastructure Expertise: Well-versed in delivering BFSI infrastructure projects, with extensive experience in managing cross-functional global teams. Certifications & Skills: Certified in PMP, ITIL, and Prince2, with strong governance and project control capabilities. Innovative Problem Solver: Adept at identifying challenges, devising solutions, and ensuring seamless project execution to meet business objectives. Why Work With Me? I bring a unique blend of technical expertise and strategic management, making me an asset for any organization or project. Whether it's implementing robust IT infrastructure, managing large-scale programs, or driving operational efficiency, I deliver results that exceed expectations. What Sets Me Apart: Extensive experience in managing complex programs in IT and BFSI domains. Strong focus on communication, collaboration, and stakeholder engagement. A track record of successful project delivery in high-pressure, fast-paced environments.
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    Project Management Professional
    Project Management
    Telecommunications
    Project Management Office
    Project Delivery
    IT Infrastructure
    Change Management
    Microsoft Visio
    Program Management
    Project Budget
    Stakeholder Management
    Jira
    Project Plans
    Microsoft Project
  • $12 hourly
    Having 1 Year of experience in ServiceNow development and implementation. Excellent understanding of ServiceNow platform. ServiceNow certifications : * Certified Service Now Admin * Micro-Certification - Tokyo Version * Strong hands-on experience in ITIL processes such as Change management, Incident management, Problem Management, Service Request Management, Finance Service Management, Customer Service Management and Service Catalog maintenance. * Have experience on REST integration between ServiceNow and ServiceNow *Worked on HRSD application for creating HR Cases ,HR Services ,HR Catalog ,COE , HR Service Portal ,HR Knowledge Base. *Worked on Domain Separation functionality in ServiceNow * Worked on Different Application Modules such as Governance, Risk, and Compliance (GRC) and also on Policy Compliance. * Created Scheduled Jobs which included creation of new Email notifications, Inbound and Outbound email functionality.
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    ServiceNow
    Relationship Management
    Customer Service
    Management Skills
    Dashboard
    Customer Relationship Management
    Email Communication
    Administrate
    Catalog
    Knowledge Management
    Governance, Risk Management & Compliance
    Client Management
    Incident Management
    Email
  • $30 hourly
    Global Project, Programme, Portfolio Management across Organization?s different Business Functions. Managing, executing multiple projects in-parallel, from Business-Case till Benefit-Realization while balancing the triple constraint of Time, Cost, Quality. 1.9 decade (2005-2024) of multi-cultural cross functional Scope, Solution/Product, Budget, Plan, Risk, Team/Partner, Stakeholders Management (5+ years outcome based successful client deputation in UK).
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    Service Level Management
    People Management
    Budget Management
    Business Management
    Management Skills
    Program Management
    Project Management
  • $20 hourly
    Career Objective: Seeking a position to utilize my skills and abilities in an Industry that offers professional growth while being resourceful and flexible. And to pursue a job in an environment, where there is scope for mental and technical Advancement and quench my thrust of Learning.
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    Zabbix
    Windows Server
    CentOS
    VMware vSphere
    VMWare
    VMware ESX Server
    VMware PowerCLI
    Email Automation
    Microsoft Azure
    Microsoft Azure Administration
    Microsoft Active Directory
    Microsoft Certified Information Technology Professional
    Cisco UCS
    VMware Administration
  • $10 hourly
    OBJECTIVE : To ensure a challenging position in a growing organization where I would be able to utilize any capabilities and knowledge to the best extend and, in progress add value to the organization and my career.
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    Sales Management
    Change Management
    Incident Management
  • $20 hourly
    Project Manager | Application Support and Maintenance | Onshore Support | Transition Management Service Delivery | Microsoft Technologies | ITIL Certified Accomplished professional with over 21 years of IT industry experience, a diverse skill set, and a proven track record of success across various roles and industry verticals. Expertise spans project management, resource management, financials, stakeholder management, risk management, and compliance, essential for effective Project Management. Proficiency in Microsoft technologies, quality procedures, and ITIL framework enhances capabilities in driving project success. Experienced in Application Support & Maintenance, Transition Management and adept at leading cross-functional teams. Accomplished in delivering high-quality solutions, resolving complex issues, and optimizing processes to meet project goals and objectives. Strong problem-solving skills, adaptability, and communication abilities contribute to successful project outcomes.
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    ASP.NET
    Microsoft SQL Server
    IT Support
    IT Service Management
    Technical Project Management
    Tech & IT
    Technical Support
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