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Hire the best ITIL Specialists in Nairobi, KE

Check out ITIL Specialists in Nairobi, KE with the skills you need for your next job.
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  • $55 hourly

    • 4.9/5
    • (7 jobs)
    I am an IBM Middleware Consultant with over 20 years field experience in technical support, project management, and management of enterprise ICT infrastructure Solutions, products and services. I have specific technical Skills, and experience in the following areas. System Hardware infrastructure: Deployments of Mid-range to High-end IBM, HP and Oracle server & Storage Expert level experience in IBM Power Systems, Power 5 to Power 10 Systems, IBM Z Systems and IBM Storage systems. Experts experience in Dell/EMC Servers and storage, Oracle Sun Solaris Systems. Expert Experience in IBM AIX & i OS, LINUX OS, Sun Solaris and Microsoft Server OS 2012 & 2016. IBM Middleware Software solutions: Pre-sales support and implementations of IBM Middleware & Security management Solutions ,Collaboration and workplace solutions, Content and Document management, Expert in the following Products IBM WebSphere, IBM MQ, IBM Integration Bus, IBM App Connect, IBM Data Power, IBM Cloud Pak for Integration, IBM QRADAR, IBM GUARDIUM,IBM ACCESS Manager, IBM Netcool, IBM Control Desk, IBM Network Manager and IBM Configuration Manager
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Maximo Asset Management
    Information Security
    Project Management
    Linux
    Cognos
    AIX
    Google Cloud Platform
    Microsoft Azure
    IBM Cloud
    DevOps
    Amazon Web Services
    IBM WebSphere
    IBM MQ
    JavaScript
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    I am a technically experienced information technology professional who has an extensive history of system design, installation, and configuration of servers and network. I have a broad knowledge and success in an engineering development environment with comprehensive experience implementing applications and programs, I am able to effectively ensure compliance with all security protocols, procedures and regulations. I have project management experience and am able to direct multiple tasks effectively and readily master innovative software and tools. I am also proficient with troubleshooting systems and conducting system resolutions.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Agile Project Management
    Office 365
    Enterprise Architecture
    Product Management
    Microsoft Azure
    Mobile Device Management
    Windows Server
    Linux System Administration
    IT Service Management
    Desktop & Laptop Support
    IT Infrastructure
    Service Level Management
    Windows 10 Administration
    Team Management
  • $40 hourly

    • 4.5/5
    • (2 jobs)
    PROFICIENCY 1. Programming Languages • Proficient in Microsoft Power Platform for system automation and management. • Skilled in PowerApps programming for developing business applications. • Experienced in Flask for building web applications with Python. • Competent in web development using HTML, CSS, and JavaScript. • Knowledge of Python for various scripting and development tasks. 2. Data Visualization. • Expertise in Power BI for creating insightful and interactive data visualizations. 3. Training and Documentation • Conducted comprehensive training sessions for end-users and technical teams, ensuring proficient utilization of systems and applications. • Proficient in system and project documentation, facilitating knowledge transfer and project continuity. 4. SharePoint Administration. • This involves utilizing SharePoint to develop custom business applications and digitize manual systems using Microsoft Services, with a specific focus on PowerApps and PowerAutomate. The goal is to streamline processes, enhance efficiency, and transition manual workflows into digital solutions. 5. Microsoft 365 Administration • Skilled in managing Microsoft tenants and implementing security features through Azure Active Directory. 6. Internet Networking • Proficient in internet setup, configuration, cable management, and monitoring, ensuring optimal network performance and stability. 7. IT Service Delivery and support • Utilized ITIL 4 principles to enhance service delivery, prioritizing end-user satisfaction while maintaining efficient processes. • Provided comprehensive support for software, networking, and hardware troubleshooting, ensuring minimal disruption to operations. 7. Salesforce Administration • Managed Salesforce integration with data collection tools, enhancing data management and analysis capabilities. 8. IT Project Management using agile methodologies and frameworks such as Jira for Milestone Achievement. 9. Onboarding and Offboarding staff. Facilitated seamless onboarding and offboarding processes, including technology training and setup for new staff members. 10. IT inventory Management. Implemented effective inventory management practices, ensuring availability of necessary hardware and software resources. 11. Report Writing 12. Continuous Learning. Demonstrated enthusiasm for learning new languages and technologies, with a keen interest in artificial intelligence.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Google Workspace Administration
    User Technical Training
    Jira
    Python
    Web Development
    Agile Software Development
    Microsoft Office
    Microsoft Power BI
    Microsoft SharePoint
    Microsoft Power Automate
    Microsoft PowerApps
    Software Development
    System Administration
    IT Project Management
  • $30 hourly

    • 4.8/5
    • (40 jobs)
    As a seasoned Mobile Device Management (MDM) expert, I specialize in orchestrating seamless device management solutions across diverse platforms. With expertise in leading MDM platforms including Jamf Pro, Microsoft Intune, ManageEngine, Hexnode, Mosyle, Scalefusion, VMware Workspace ONE, Cisco Meraki, and more, I ensure optimal performance and security for MacOS, iOS, Windows, Android, and Linux devices. I possess a comprehensive understanding of Apple's ecosystem, including Apple Business Manager and Apple School Manager, allowing me to seamlessly integrate Apple devices into organizational workflows. Whether it's automating device enrollment or implementing robust security policies, I excel in harnessing Apple's management tools to drive operational excellence. My proficiency extends to Google Workspace and Microsoft 365 administration, enabling efficient collaboration and productivity across organizational ecosystems. Furthermore, I am skilled in implementing robust endpoint security solutions, including Microsoft Defender and SentinelOne, to safeguard against evolving cyber threats. With a proven track record in MDM and endpoint management, I am dedicated to delivering tailored solutions that optimize device performance and enhance organizational efficiency. With a keen eye for detail and a commitment to excellence, I tailor MDM strategies to meet the unique needs of each client, ensuring robust security, compliance, and user satisfaction. Let me empower your organization with cutting-edge MDM solutions tailored to your specific requirements.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Customer Service
    Microsoft Endpoint Manager
    Mobile Device Management
    Cisco Meraki
    JAMF
    Technical Support
    Mac OS X Administration
    Windows Administration
    English
    macOS
    Microsoft Azure
    Office 365
  • $20 hourly

    • 4.0/5
    • (6 jobs)
    Qualified and Certified Information Systems Security expert with a solid academic background and a comprehensive skill-set underpinned by enthusiasm and diligence in delivery of tasks. I hold a bachelor's of science in Computer science from University of Nairobi, Certified Ethical Hacker from E Council University, Huawei Networks Security Associate, Palo Alto Networks Cybersecurity certificate, proactive computer security from University of Colorado Systems & managing successful projects with PRINCE2. I have gained 3 years of experience in vulnerability management, SOC analysis, IT security policy and procedures, penetration testing, network infrastructure security and ahead of latest cybersecurity techniques and attacks. I’m versatile team player willing to quickly learn and adapt as well as support other team members.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Communication Skills
    Leadership Skills
    Network Administration
    IT Management
    IT Infrastructure
    IT Support
    Incident Response Plan
    Network Security
    System Security
    Vulnerability Assessment
    Penetration Testing
    Information Security
  • $10 hourly

    • 0.0/5
    • (1 job)
    Strong information technology professional with a Bachelor of Science - BSc focused in Information Technology from Jomo Kenyatta University of Agriculture and Technology. Experienced Information Communication Technology Support with a demonstrated history of working in the information technology and services industry. Skilled in Mobile Application Development, CSS, WordPress, Software as a Service (SaaS), HTML, Familiar with Google Suite Products (Docs, Sheets, Meet) Communication tools (Slack). Ticketing Systems such as ZenDesk, HelpScout, Jira. Some of the qualities I possess: -Authentic -Proactive -Self-directed -Organized -Strategic -Strong Communicator -Stronger Listener -People-oriented
    vsuc_fltilesrefresh_TrophyIcon ITIL
    SEO Backlinking
    Web Development
    SEO Keyword Research
    Web Design
    On-Page SEO
    CSS Framework
    Cisco Certified Network Associate
    WordPress Development
    Technical Support
    Back-End Development
    Off-Page SEO
    MySQL Programming
    Email Support
    End User Technical Support
    SaaS
    SEO Audit
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    Results-oriented IT Engineer with 3 years of experience in Information Technology, IT operations, System Administration, Network Administration, Database/Cloud Management and Cybersecurity with a Proven ability to deliver robust IT solutions and manage complex projects and systems. My career goes beyond making money. I believe Tech is my calling, a true expression of my passion, life purpose, and creativity. The result is that I am profoundly engaged, inquisitive, productive, and fulfilled. My ADHD drives my passion for problem-solving and innovation, enabling me to think outside the box quickly and deliver effective solutions. I'm constantly seeking new challenges to channel my energy into creating impactful technology solutions. Proficient in Microsoft SQL Server, ITIL v3/4, Microsoft Azure and IT support Skilled in endpoint management, Microsoft 365 and IT project management, Achieved a 98% user satisfaction rate by streamlining IT support processes and resolving technical issues within an average of 2 hours. Optimized system performance and reduced downtime by 30% by implementing proactive maintenance and monitoring solutions. Successfully led the deployment of Microsoft 365 solutions, improving team collaboration and increasing productivity by 20%. Delivered 99.9% network uptime by managing infrastructure upgrades and implementing robust security protocols.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    IT Project Management
    Data Analytics
    Microsoft Azure
    Technical Support
    IT Support
    IT Infrastructure
    SQL
    Internet of Things
    Cybersecurity Management
    Microsoft Outlook
    Computing & Networking
    Office 365
    System Administration
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    I am an IT Engineer with a broad and dynamic skill set encompassing Microsoft system administration, technical support, and a strong foundation in IT. My academic background, technical proficiency, and problem-solving abilities equip me to handle a wide range of IT challenges. I excel in managing Microsoft technologies, including Windows Server, Active Directory, Exchange Server, SharePoint, and Office 365, while prioritizing security and compliance. I also thrive in customer-facing roles, utilizing my strong customer service skills to assist end-users effectively and efficiently. With adaptability and a commitment to continuous learning, I remain up-to-date with the ever-evolving IT landscape. As a team player, I collaborate seamlessly with colleagues and engage effectively with technical and non-technical stakeholders. I am a versatile and well-rounded IT professional with a strong foundation in IT engineering, Microsoft system administration, and technical support. My technical expertise, problem-solving skills, and commitment to staying current in the field make me a valuable asset in the ever-evolving world of IT. Whether it's managing Microsoft systems, providing top-tier customer support, or collaborating effectively in a team, I bring a diverse skill set and dedication to excellence to every task.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Cloud Computing
    iOS
    Project Management
    Cross Functional Team Leadership
    Data Analysis
    Virtual Desktop Infrastructure
    IT Support
    IT Service Management
    Troubleshooting
    Cloud Services
    Microsoft Windows
    Office 365
    System Administration
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    SOC ANALYST A skilled Cybersecurity Analyst specializing in threat and vulnerability management. Experienced in identifying, analysing, and mitigating cyber threats, with a proven track record of enhancing security protocols and protecting sensitive data. My goal is to implement robust security measures to safeguard organizational assets.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Incident Management
    Google Workspace Administration
    Information Security
    Computing & Networking
    Computer Network
    Compliance
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I am a highly efficient, hardworking, and talented IT professional with 23 years’ experience in the IT industry and over 20 years of management experience acquired in both local and international organizations. During this time, I was involved in IT technical leadership, strategy development, project management, systems administration, IT service Management, database administration, systems development, data security and privacy, planning, budgeting, people and knowledge management, mentorship and training. I am self-driven, result oriented, diligent, passionate, well organized and a team player. I am looking for an exciting job opportunity that will enable me to utilize my skills sets and grow to my fullest potential.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Microsoft SharePoint Administration
    Office 365
    Cisco Certified Network Associate
    Microsoft Certified Information Technology Professional
    Windows Administration
    IT Service Management
    Intuit QuickBooks
    Project Management
    Data Analytics & Visualization Software
    Information Security
    Network Administration
    Microsoft Azure
    Microsoft Exchange Server
    Microsoft Active Directory
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    PERSONAL SUMMARY Dedicated & result-oriented Project Management Professional (PMP) and Scrum Master Certified (SMC) with 10+ years of project & product management experience in Web3, fintech, banking, retail & manufacturing industries. Proficient with Project Management tools such Ms. Project, Jira, Asana, Monday, Basecamp, Trello and communication tools such as Slack and HubSpot.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Requirement Analysis
    Project Planning
    Report Writing
    Agile Project Management
    Product Management
    Scrum
    Partnership & Collaborations Outreach
    Communications
    Project Management
  • $25 hourly

    • 0.0/5
    • (0 jobs)
    I am a go-getter person with python Django skills, data analysis, and web development. I studied Bachelor of science electrical and electronics engineering. I am currently working as the assistant project team leader in pan African paper mills 2015 ltd. I am a quick learner and adapts fast in different environment.
    vsuc_fltilesrefresh_TrophyIcon ITIL
    IT Support
    SQLite
    SQLAlchemy
    Linux System Administration
    SQL Programming
    pandas
    Machine Learning
    Exploratory Data Analysis
    Data Science
    Data Visualization
    Microsoft Excel
    SQL
    Python
    Data Analysis
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Hi, I'm Phaustine Mulongo, a passionate and detail-oriented Software Tester with over 1.5 years of experience in ensuring software quality and enhancing customer satisfaction. I specialize in manual and automated testing for web and mobile applications, helping businesses deliver flawless user experiences. Here’s what I bring to the table: End-to-End Testing: Expertise in test planning, designing, and executing test cases for various systems. API Testing: Proficient with tools like Postman for validating APIs and ensuring seamless system integrations. Test Automation: Skilled in Selenium and Appium to optimize testing cycles and increase efficiency. Bug Reporting: Clear and actionable reporting of defects to ensure rapid resolution. ITIL-Certified: Strong incident management skills to address issues promptly and maintain smooth system operations. I pride myself on effective communication, meeting deadlines, and delivering results that exceed expectations. Whether you need help with test automation, functional testing, or ensuring your product’s stability, I’m here to help! Let’s connect to bring your project to life!!
    vsuc_fltilesrefresh_TrophyIcon ITIL
    Incident Management
    NewSQL Database
    API Testing
    Test Automation
    Manual Testing
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