Hire the best ITIL Specialists in Manila, PH
Check out ITIL Specialists in Manila, PH with the skills you need for your next job.
- $100 hourly
- 5.0/5
- (4 jobs)
I am a Global Customer Support/Operations/Project Management Leader with over 13 years of experience and expertise in operational excellence, product delivery, project implementations and customer support. I am proficient in restructuring, streamlining, and strengthening existing processes with robust and cost-effective solutions for 24x7 onshore and offshore departments in multi-vendor environments for different types of organizations (multinational, startup/pioneer, remote, and local), both as a vendor and as a business stakeholder across different timezones. Throughout my career, I have managed departments for Web3, Tech, Fintech, Supply Chain and Logistics, Retail and eCommerce industries. I am currently managing the Technical Support/Operations department for a payment solutions organization, where I have established and implemented best-in-class processes to cover 24x7 operations. In my previous engagements, I have led departments of up to 200 FTE, and have delivered products with a user base of 2,000,000+. I have also handled several roles across Service Delivery, Operations, and Program Management departments, and acted as deputy to the COO and CPO, where I established and strengthened day-to-day processes, and also oversee end-to-end services. I also performed Delivery Excellence Lead, Escalation Manager, Scrum Master, Account Manager, Customer Success Manager, Business Relationship Manager roles among others in various organizations. My preferred methodology is based on Scrum, Kanban, Scrumban, SAFe, Scrum@Scale, LeSS and other hybrid frameworks. I have also been a software engineer and a Solutions Architect for a few years where I owned the design, implementation, and integration of our systems - from the enterprise servers, database servers, services, middleware, enterprise applications, and 3rd-party solutions.
ITIL
Leadership SkillsManagement ConsultingOperations Management SoftwareSupply Chain & LogisticsBlockchainProcess ImprovementCustomer ServiceData AnalyticsJiraProduct StrategyAgile Project ManagementSoftware DevelopmentScrum - $30 hourly
- 5.0/5
- (11 jobs)
Systems Administrator with combined 12 years of experience in technical support, server and systems administration. Specialised in remote support, administering Microsoft 365 and Windows Servers. I have done migrations from on-prem servers to Azure environment helping clients reduce their expenditures. - Remote Desktop Support - Active Directory - Windows Server Administration - Microsoft 365 Administration - Azure - AWS - Proofpoint - Datto RMM, Backupify - Webroot - Teamwork Desk
ITIL
VMware ESX ServerRemote IT ManagementTechnical SupportBusiness Process Outsourcing IT ServicesDesktop SupportMicrosoft AzureOffice 365Windows ServerMicrosoft Active Directory - $22 hourly
- 0.0/5
- (1 job)
IT professional with extensive Information Technology (IT) management and support experience including business analysis, process development and operations support. Results-driven, process-oriented and proven strong proficiency in Business Analytics and Process Development. Specialties:IT Asset Management and Process Improvement, IT Service Desk and Support
ITIL
IT Service ManagementIT Asset ManagementInclude Software AssetIT Compliance AuditTech & ITHelpdeskTechnical SupportData Entry - $7 hourly
- 0.0/5
- (2 jobs)
O b j e c t I v e: To act in my profession and share my knowledge and skills with 9years expertise in the IT industry. To achieve plans according to beyond expectation and will to learn on fast change of technological advancement.
ITIL
IT SupportNetwork AdministrationChatGPTMicrosoft Azure AdministrationMicrosoft AzureMicrosoft Active DirectoryVPNVMWareCommunication SkillsZoho CRMServiceNowDesktop & Laptop SupportTech & ITTechnical Support - $20 hourly
- 5.0/5
- (2 jobs)
Dear Hiring Manager/Technical Recruiter, I am excited to apply for the Data Analyst position with overall 8 years of experience. 5 years relevant experience as Data Analyst. I have honed my skills in data analysis and am confident that I can make a valuable contribution to your team. As a Data Analyst in my previous role, I developed a deep understanding of business operations and worked with stakeholders to identify business needs and requirements. I used my analytical skills to evaluate systems and processes and played a key role in identifying areas for improvement. I am confident that my experience as a Data Analyst will transfer seamlessly to the job. My ability to analyze complex business processes and systems will be invaluable in identifying areas for improvement and optimizing the overall efficiency of operations. I am also well-versed in data analysis and will be able to provide actionable insights to help the company make informed decisions. I am excited about the opportunity to join with your team and believe that my skills and experience make me an excellence candidate for the job of Data Analyst. Thank you for considering my application. Sincerely, Jian Carlo Chua
ITIL
Project Risk ManagementSystems Development Life CycleMicrosoft ExcelData AnalysisSQLBusiness Analysis - $29 hourly
- 0.0/5
- (0 jobs)
I am a seasoned WFM expert and I love what I do. If you want to know more, let's setup an interview, thank you!
ITIL
Organizational DevelopmentWorkforce ManagementTechnical SupportCustomer Service Want to browse more freelancers?
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