Hire the best ITIL Specialists in Pasig City, PH
Check out ITIL Specialists in Pasig City, PH with the skills you need for your next job.
- $8 hourly
- 0.0/5
- (0 jobs)
My previous tenure at Billyard Insurance Company was a deeply enriching experience, and I am eager to contribute to the team's success once again. During my time as a Service Desk Specialist Level 2 at Billyard Insurance Company, I had the privilege of leading various DevOps projects, managing onboarding processes, and validating tickets. These experiences allowed me to develop a comprehensive skill set, including expertise in Azure Active Directory, Postman, and Microsoft Exchange. I have continued to hone these skills and have gained additional experience in continuous improvement. I am confident that my enhanced capabilities and renewed perspective will be valuable assets to your company in achieving its goals. I am enthusiastic about the possibility of joining your company and contributing to its ongoing success. Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experiences align with the needs of your team.ITIL
JiraVMWareMicrosoft Azure AdministrationMicrosoft AzureMicrosoft WordMicrosoft Excel - $39 hourly
- 0.0/5
- (0 jobs)
Summary Highly process-oriented IT professional with 13+ years of experience in diverse roles, including development, quality assurance, process improvement, data warehousing, IT service management, and cloud-based infrastructure (Linux system administration). Proven ability to lead teams, manage complex projects, and ensure high availability and performance in demanding environments. Seeking an IT role leveraging expertise in DevOps, cloud technologies, IT project coordination, Technical Writing, and ITIL framework.ITIL
Communication SkillsIT SupportIT Service ManagementDevOps - $10 hourly
- 0.0/5
- (1 job)
EDUCATION UNIVERSITY OF SANTO TOMAS (Manila Philippines) Master in Business Administration Bachelor of Science in Electronics and Communications Engineering Technological Skillset: Cisco, Microsoft 2000,AutoCAD 2014 Process Management: Certified ITIL V3, SOA, RCV, OSA - Information Technology Infrastructure Library ITSM Service Management, Lean Six Sigma - Greenbelt Training Data Analytics: SPSS, PHSTAT, Date Envelopment Analysis, Business Intelligence Training Module 2 of 7 ( University of the Philippines National Engineering Center ) Security KnowledgeL BlueCoat Proxy, SGS Norton FirewallITIL
Cisco RouterNetwork MonitoringProject ManagementBusiness WritingTechnical SupportCall Center ManagementAdobe Photoshop - $22 hourly
- 3.3/5
- (1 job)
I have 11 years of experience in the IT/BPO field in the Philippines. I have worked for an MSP company in the past and currently i'm an IT helpdesk engineer for a Software company. I am Certified ITIL 4, Certified Lean Six Sigma Yellowbelt, Certification in Azure Fundamentals and Fortinet Network Security Engineer Level 1 to 3 Certified associate. I have experience in Networking, User and System administration. Root cause analysis and proper documentation of processes that I believe will benefit your company.ITIL
Office 365Microsoft Exchange ServerWindows ServerDesktop SupportCustomer ServiceTechnical SupportSystem AdministrationMicrosoft Active Directory - $20 hourly
- 0.0/5
- (0 jobs)
I am a career IT Service Desk Manager based in the Philippines, working in the IT and BPO industry for 16 years with a deep technical background but with a customer service centric mindset. I have held a managerial position for 12 years (10 years as a Service Desk Manager under Managed/Shared Services) working for some of the biggest corporations globally, from upstart to Fortune 500 companies. I have also experienced working overseas, in Malaysia for 5 years (2012-2017), working for one of the biggest IT service providers in the world (Computer Sciences Corporation), holding a managerial role, handling 2 of the company's biggest accounts (eBay and Paypal). I have since moved back to Manila, Phillippines. In terms of professional skills, my core competencies lie with Customer Service, Customer Management, Client Management, Vendor Management, ITIL, PCI-DSS, Service Delivery, People Management, Operations Management, Project Management, Service Level Management, KPI Management, Data Analytics, Ticketing System Management, Knowledgebase Management, Performance Evaluation, System Infrastructure Management, Network Infrastructure Management, Incident Management, Change Management, Problem Management, Vulnerability Management, Vulnerability Assessment, , Continuous Improvement, Employee engagement, Training, End-to-end Hiring and extensive experience on client engagement from Business proposal presentations, hosting Business/Service reviews to hosting client visits and other client related tasks. Below are some of the technologies I have been using most commonly throughout my career. Azure Active Directory MS 365 Google Suites Fortinet Vipre Endpoint Protection Manage Engine Service Desk Plus Slack Trello BMC Remedy Service Now SCOM Graylogs Citrix VMWare Microsoft Exchange VPN VOIP Web-Hosting RSA Secure IDITIL
Vendor ManagementClient ManagementVulnerability AssessmentGoogle WorkspaceServiceNowManageEngine ServiceDesk PlusPCI DSSPeople ManagementCall Center ManagementService Level ManagementProject ManagementOffice 365Microsoft Active DirectoryMicrosoft Exchange Server Want to browse more freelancers?
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