Hire the best ITIL Specialists in Quezon City, PH
Check out ITIL Specialists in Quezon City, PH with the skills you need for your next job.
- $12 hourly
- 5.0/5
- (7 jobs)
Skills: -Technical skills in: -Microsoft Windows OS (Windows XP to Windows 10) -Microsoft Office desktop suite -Office 365 consumer and business models (Administration and Management) -SharePoint On-premises and SharePoint Online -MS Exchange and Exchange Online -SfB and Microsoft Teams -Microsoft OneDrive -Microsoft Azure -Server Support, Administration and Management -Hardware (Computers and mobile devices) -Network and Connectivity Experience: -7+ years experience in providing technical support for Microsoft software products. This includes Windows OS, MS Office suite and Office 365 subscription (consumer, business and enterprise models), O365 apps and Azure. -10+ years experience in the IT Helpdesk/Service Desk Support role (Hardware and Software support, account management, security and network)
ITIL
Microsoft AzureOffice 365Microsoft Exchange OnlineHelpdeskTechnical SupportMicrosoft Active DirectoryWindows AdministrationIT Service ManagementMicrosoft Office - $25 hourly
- 0.0/5
- (0 jobs)
Motivated and detail-oriented IT Service Desk Analyst with 2 years of experience in providing technical support, troubleshooting, and end-user assistance in fast-paced environments. Proven ability to resolve technical issues efficiently while maintaining a high level of customer satisfaction. Key Skills: Proficient in diagnosing and resolving hardware, software, and network issues. Expertise in ITIL processes, ticketing systems ( ServiceNow), and remote desktop tools. Strong knowledge of Windows and macOS operating systems, MS Office, Active Directory, and VPN setups (Cisco Secure Client) Exceptional communication and problem-solving skills, with a focus on delivering timely solutions. Skilled in onboarding, training, and guiding non-technical users. Notable Accomplishments: Achieving a 94% first-call resolution rate. Strengths: Analytical thinking and attention to detail. Ability to work under pressure and prioritize tasks effectively. Strong interpersonal skills, fostering collaboration with teams and end-users.
ITIL
Online Sales ManagementOnline Chat SupportIT SupportTechnical SupportServiceNowIncident ManagementComputer SkillsComputer Hardware - $33 hourly
- 0.0/5
- (0 jobs)
Career Objectives Seeking for a rewarding and challenging position with a view to utilize my extensive knowledge and experience for the benefit of the organization
ITIL
Microsoft AccessIT Project ManagementScrumManagement SkillsApplication Lifecycle ManagementProject ManagementSAPPRINCE2Business ManagementIT Service ManagementMicrosoft Dynamics 365Business Process Model & NotationComputer EngineeringAgile Project Management - $25 hourly
- 4.8/5
- (7 jobs)
Working with cross-functional teams from different business units to identify, scope, document and deliver results on Automation initiatives that will help transform business. Responsible for leveraging critical thinking to ensure all initiatives are accurately scoped, processes mapped, and test plans documented for the successful implementation of Automation solutions. Certification Acquired: 1. ITIL v3 Foundation - GR750327298JL 2. Lean Six Sigma White Belt Certification - 26824126 3. Lean Six Sigma Green Belt (ICGB) - 27032475 4. Certified Continuous Improvement Manager - 37483189 5. CAPM Responsible for: 1. Understanding business requirements and clearly documenting them for our Automation Engineering team to deploy automation projects in an optimal manner 2. Serves as a key resource on complex and / or critical automation projects 3. Performs complex conceptual analysis 4. Ready development for automating manual workflows using Robotic Process Automation 5. Facilitating the mitigation of risks and issues throughout the Automation deployment phase 6. Drive end to end business and technical solution by coordinating various phases of development cycles 7. Demonstrated ability to perform root cause analysis to identify and recommend test scope and test approach improvements
ITIL
Mobile App TestingBusiness AnalysisIT Service ManagementPhone SupportCustomer ServiceWeb TestingProject ManagementHelpdeskBug Tracking & ReportsService Level ManagementUsability TestingChange ManagementBusiness Process Outsourcing IT ServicesData Entry - $10 hourly
- 0.0/5
- (0 jobs)
Experienced System Administrator with a commitment to addressing diverse challenges through a focused and innovative approach. Proficient in problem-solving and decision-making, with over 9 years of advancing expertise in the field of IT.
ITIL
Microsoft SCCMOpenTextSystem AdministrationWindows AdministrationSecurity Patch Installation - $6 hourly
- 0.0/5
- (1 job)
I am an experienced Service Desk Technician with a diverse background in technical support and customer service. I have a proven track record of managing large data sets and providing comprehensive technical support. I have worked in various capacities, including data entry specialist, game support, and technical support representative, demonstrating my ability to adapt and excel in different environments. With knowledge in Information Technology, Nursing, and Medical Technology, I bring a unique blend of technical expertise and a detail-oriented approach to my work. I am willing to take on any task to support the team and help the business succeed and I offer strong analytic abilities. A dependable employee seeking opportunities to expand skills and contribute to company success.
ITIL
TroubleshootingTechnical SupportTicketing SystemHelpdeskEnglish to Filipino TranslationFacebook PostFacebook PageMicrosoft WordHardware PrototypingCustomer SupportMicrosoft OutlookVideo EditingPhoto Editing - $25 hourly
- 0.0/5
- (0 jobs)
I am a NetSuite subject-matter expert in CRM, Account Administration, and SuiteAnalytics. My certifications include SuiteFoundation, Administrator, and SuiteAnalytics User. Knows SQL, HTML, JavaScript, VBA, VBS, UNIX/LINUX, CMD, C#, Python and SAP SD, ITIL, and Python Patient, innovative, excellent planning and organization skills, good work-ethic, resilient even under pressure.
ITIL
Azure App ServiceNetSuite AdministrationAnalyticsOracle PLSQLVisual Basic for ApplicationsOracle NetSuiteSAP Business WarehouseSQLC#SAP SDVisual BasicHTMLJavaScriptPythonMicrosoft Azure Want to browse more freelancers?
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