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Hire the best IT Service Management Specialists in Dhaka, BD

Check out IT Service Management Specialists in Dhaka, BD with the skills you need for your next job.
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  • $10 hourly

    • 4.6/5
    • (160 jobs)
    I have completed 150+ projects in Upwork. I have profound knowledge of Microsoft Word, Microsoft Excel, Google Sheets, and other software. ⭐ Fluent in English 🟢 Available for 24 hours ✔ Check my work history ✔ 💎 6+ years of experience 💎 100% Client satisfaction 🕑 I provide services within deadlines I always try to provide 100% accurate service to my clients. Services I provide include: ✔ Project Management ✔ Data Entry ✔ Web Research ✔ Virtual Assistance ✔ PDF to Excel Conversion ✔ Email Management ✔ Chat Support ✔ Customer Service ✔ Social Media Marketing ✔ Social Media Management Developing a good rapport and regular communication is important to me. I will never complete a project until the client is 100% satisfied.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Personal Administration
    Administrative Support
    Ecommerce Support
    Customer Support
    Data Analysis
    Customer Service
    Online Chat Support
    Virtual Assistance
    Email Support
    Data Entry
    Microsoft Word
    Microsoft Excel
    Social Media Management
  • $12 hourly

    • 4.9/5
    • (150 jobs)
    My working experience covers a variety of areas with an exceptional eye for details... ► Technical/IT support (Windows server, Windows, office 365 other user end support) ► Networking components, administrator ► Network diagram, Business Flow process, Flow diagram design in Visio, Draw.io, lucid chart etc. ► Adobe Photoshop, logo design. ► Pdf conversion ( excel, word, latex, jpg or other images) ► Data entry. ► Latex documentation writing, Paper writing, Latex Conversion. ► Web research, Data scraping. ► eBay and Amazon product research. ► Microsoft office ( word, excel, PowerPoint and Visio) & also google docs. ► Outlook, outlook configure & Troubleshooting ► Fillable PDF and Word form The client's satisfaction is always my prime concern and Goal. My Six years of Upwork and my service life experience in the above-said skills always support me to achieve the targets I set for myself and my clients.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    ITIL
    Microsoft OneNote
    Canva
    LaTeX
    Network Administration
    Technical Support
    PDF Conversion
    Microsoft Outlook
    Microsoft Excel
    Computer Network
    Adobe Photoshop
    Microsoft Visio
    Microsoft Word
    Microsoft Office
    Office 365
  • $23 hourly

    • 5.0/5
    • (7 jobs)
    I am a Google-certified IT Support Professional with 5 years of hands-on experience. I can help you with remote IT support, WordPress malware removal, Google Workspace, and MS365 migration and management, Synology and True NAS, Virtual meeting technical support host, custom PC build, and personalized special videos. I'm currently working as a Senior IT Executive at an MNC for IT Infrastructure management. The brief services are here, and you can get them from me. #TechSupport I can help you with: - Remotely troubleshoot any kind of software, network, OS - Microsoft 365, Google Workspace, Web/Domain Emails - Windows Server, Active Directory, User and Groups, GPO, DNS - Synology and True NAS setup and configure - IT consulting for custom PCs built on your demand and specific budget #WordPressSecurity I'm sorry if your WordPress website is hacked or malware-affected ☹ Don't panic, sit back, and take a breath! you are in the right place! I can - Get your site from hackers - Remove malware permanently and - Optimize the security issues of your WordPress website. #SpecializedPersonalVideo Do you want to make a memorable video - for your kids, your wife, or your mom's birthday? - You may also want to make feel special your wife - with a great anniversary video with photos and video clips of - you and your wife's life journey together. Yes, I can make those things special with a slideshow video. It's really hard to list or write down every single support that I can do for you. So don't waste your valuable time, give me a knock for an awesome project!
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Slideshow Video
    Video Editing
    WordPress Backup
    WordPress Security
    WordPress Malware Removal
    Computing & Networking
    System Administration
    Google Workspace Administration
    Office 365
    Windows Server
    macOS
    Windows 10 Administration
    Troubleshooting
    IT Support
  • $40 hourly

    • 4.7/5
    • (43 jobs)
    Hello, and welcome to my Upwork profile! I'm an experienced offensive cybersecurity expert with over 12 years of experience in penetration testing and cybersecurity management. My expertise lies in identifying and exploiting vulnerabilities in complex systems and networks, as well as designing and implementing security solutions that mitigate these risks. I'm well-versed in a wide range of offensive cybersecurity techniques, including: Network and Web Application Penetration Testing Mobile Application Penetration Testing Vulnerability Assessments Red Teaming Exercise Social Engineering Physical Security Testing Wireless Security Testing Cloud Security Testing API Security Testing In addition to my technical skills, I also have extensive experience managing cybersecurity teams and projects. I'm well-versed in industry standards such as ISO 27001, NIST, and PCI-DSS, and I can provide guidance on compliance requirements as well as best practices for cybersecurity management. I'm a self-motivated and detail-oriented professional who takes pride in delivering high-quality results on every project I work on. I'm also a clear and effective communicator with experience presenting technical findings to both technical and non-technical audiences. If you're looking for an experienced offensive cybersecurity expert to help secure your organization's assets, look no further. I'm confident in my ability to provide top-notch cybersecurity services that will help you identify and mitigate the risks facing your organization. Contact me today to learn more about how I can help!
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Information Security Audit
    Security Infrastructure
    Cloud Security Framework
    Articulate Storyline
    Security Analysis
    Elearning
    Network Security
    Vulnerability Assessment
    Information Security Consultation
    Firewall
    Security Assessment & Testing
    Digital Forensics
    Penetration Testing
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    A full-fledged IT Operations specialist, who is driven to troubleshoot and navigate through multiple product environments for over 4 years incessantly in both local and multinational software industries. A decision-maker, who effortlessly guides customers through key moments of their journey (whichever contact channel they choose). A curious and ambitious learner, who can deep-dive into existing or new products to learn them inside-out. My Core Competencies: Service Operations Management Service Delivery Incident Management Problem Management Cloud-based Service Operations Service Integration System Monitoring & Administration Ticketing System Administration 24/7 Technical Support Service Please feel free to contact me if required any verified info. Thank you for taking the time to check my profile and I hope I can be of service to your organization.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Information Technology Operations
    IT Infrastructure
    Technical Support
    Cloud Services
    Customer Relationship Management
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    I am a seasoned IT Professional with over 12 years of extensive experience in L1/L2 End User IT Support, Technology Service Desk & Ticket Systems Management, Identity & Access Management, and Windows/Hardware Troubleshooting across diverse large-scale local and multinational Banking, ITES, and Telecom organizations. I have a proven track record in designing and implementing IT service desks and deploying various ITSM ticketing applications like ManageEngine, Zendesk, and Microsoft SCSM. Additionally, I have integrated ITSM standards such as ISO 20000-1:2011 and 2018 to ensure compliance and industry best practices alignment. I hold a Bachelor's degree in Computer Science and Engineering (B.Sc. in CSE) from KUET (kuet.ac.bd), a prestigious engineering university in Bangladesh. Additionally, I have completed a Master of Engineering in Advanced Engineering Management (M. Engineering in AEM) from BUET (buet.ac.bd), recognized as the top engineering university in the country. Here are my Key Service Offerings: L1/L2 IT Support • Helpdesk Support • Service Reporting • Incident Management • Microsoft Office • Problem Solving • ITSM Ticketing Systems • End User Computing • Application Management • O365/M365 Administration • Service Assurance • Project Management • Core Banking Application Support • SQL •Windows Technical Support • Troubleshooting • Email/SMS Marketing • Online Research •Mobile Device Management •Identity and Access Management (IAM)
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Office 365
    ManageEngine ServiceDesk Plus
    Service Level Management
    Query Language
    IT Support
    Internal Auditing
    Customer Experience
    Stakeholder Management
    Project Management
    Helpdesk
    User Identity Management
    Application
    Team Management
    Incident Management
  • $22 hourly

    • 0.0/5
    • (0 jobs)
    To leverage my 12+ years of experience in Information Technology and my master’s degree in information Technology to secure a challenging role as a system architect, analyst, or project manager where I can utilize my skills in analyze the business requirement, system design, system integration, implementation of information systems, data analysis, data-driven decision making and project management. to drive meaningful change and improvements within an organization. I aim to utilize my expertise in mobile based data collection, data visualization, and data quality assessment to deliver insightful and impactful. solutions to complex business problems. My goal is to continue to expand my knowledge and skills while working with the organization and making a positive impact through creative problem solving and efficient IT project management.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Requirements Specification
    Requirement Analysis
    Product Requirements Document
    User Stories
    Information Management
    ITIL
    Business Application Development Language
    Software Architecture & Design
    Strategy
    Business Analysis
    Information Security
  • $10 hourly

    • 4.7/5
    • (2 jobs)
    "Seasoned Technical Writer & Technology Expert | PMP® Certified | Passionate about Clear & Concise Documentation" With over fourteen years of unwavering commitment to the technology industry, I am Jafrin Ahammed, a dedicated Technical Writer and Technology Expert. My journey began with a robust educational background in Computer Science & Engineering, setting the stage for a career rich in innovation, project management, and precise technical documentation. Expertise & Key Strengths: ✔ Technical Documentation Mastery: Proficient in crafting comprehensive technical documents including Project Management Plans, SRS, BRS, and high-level technical diagrams. I possess a keen eye for detail, ensuring clarity and precision in conveying complex technical information to various stakeholders. ✔ Project Leadership & Implementation: As a Certified Project Management Professional (PMP®), I have spearheaded end-to-end project lifecycles, showcasing adeptness in project planning, team leadership, and successful implementation strategies. ✔ System Design & Development: Offering extensive experience in system architecture design, software development, and integration across diverse platforms and frameworks. ✔ Innovative Collaboration: Proficient in integrating emerging technologies to enhance service sustainability, fostering seamless collaboration with government departments and international organizations. Certifications & Skills: Certified Project Management Professional (PMP)®, PMP® Number 2863316, 2020 – 2023 ITILv3® Foundation Certified in IT Service Management, Number GR750519673JA Google Data Analytics Specialization – Certified by Coursera • Project Management Tool: MS Project, Manage Engine, Jira,Click up • Programming Language PHP, Groovy , Java (J2SE and Android), C/C++ (Visual C++ and Qt),ASP.Net. • Framework Phalcon PHP,Cake PHP, codeIgniter, Grails, MFC, Qt. • Scripting Language HTML5, CSS3, JavaScript, Ajax, jQuery, JSON, durandaljs. • Knowledge About DBMS PostgreSQL, Oracle, MySql, MS Access ,SQL Server . • Tools Visio, RallyDev • Report Generation Tool JasperReports. Professional Journey Highlights: • Led successful technology initiatives at Aspire to Innovate (a2i) Programme, driving project management, system design, and documentation. Acted as a pivotal force in integrating cutting-edge technology solutions into government services. • Steered citizen-centric systems and e-service architecture at UNDP - Access to Information (A2I) II programme, elevating service delivery standards through meticulous system implementations and service management strategies. Passion for Clarity & Innovation: My passion lies in translating complex technical concepts into reader-friendly, actionable documents. I thrive on exploring new technologies and methodologies, ensuring my documentation remains at the forefront of innovation and industry standards.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Technical Project Management
    Technical Documentation
    IT Support
    Data Entry
    Software Maintenance
    Software QA
    Software Integration
    Software Development
    IT Project Management
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am Shiyam, a professional with 6 years of expertise in software and web development, server administration, and WordPress management. My skill set includes delivering custom software solutions, developing and maintaining websites, and efficiently managing both Linux and Windows servers. I am dedicated to providing high-quality, reliable services tailored to meet the specific needs of my clients, ensuring optimal performance and seamless user experiences. - Web Server & System expert - POS & Billing System Expert - WordPress & e-commerce developer - Knows HTML and CSS3, PHP, jQuery, WordPress, and SEO - Full project management from start to finish - Regular communication is important to me, so let’s keep in touch.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Website Migration
    WordPress Development
    IT Support
    Server Virtualization
    Software Development
    Web Hosting
    Point of Sale & Payment Systems
    Windows Server
    Server Administration
    International Development
    Ecommerce Website
    Web Development
    Ecommerce
    Web Application
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