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  • $48 hourly

    • 5.0/5
    • (14 jobs)
    I help businesses optimize processes and productivity by leveraging Atlassian tools, extending Jira and Confluence use cases, and building a robust data foundation for automated reporting. CONTACT ME IF YOU ARE LOOKING TO: 🔹 Enable profitable growth through process optimization and standardization 🔹 Achieve alignment between Business and IT Leaders around strategic goals 🔹 Gain visibility into work while maintaining security and compliance 🔹 Enhance customer experience, collect, and address feedback 🔹 Develop employee-centric digital environment in form of corporate intranet, wiki, service desk, etc. 🔹 Tap into the global talent pool, hire, and onboard remotely 🔹 Establish short data feedback cycles for continuous improvement 🔹 Introduce a PMO and follow best practices 🔹 Adopt Enterprise Architecture practices like capability-based planning COMMON PROCESS STEPS 1) Conduct in-depth analysis of your business goals, processes, opportunities and constraints, organizational culture, tech landscape, governance, and data analytics maturity. 2) Present a process improvement plan and IT optimization roadmap. 3) Ensure stakeholder buy-in and alignment around the plan of action. 4) Develop solutions on the Atlassian platform and (optionally) create aligned SOPs and policies. 5) Run pilot tests with your teams, collect, and address feedback. 6) Conduct onboarding and training sessions for users and admins. 7) Develop documentation and self-study materials for the implemented modules. PROFESSIONAL BACKGROUND 🔹 Blend of business and technological expertise 🔹 SME in key functional areas 🔹 Tech startup founder 🔹 B2B services company founder 🔹 Top-tier MBA graduate 🔹 10+ years of experience in multinationals across different countries 🔹 Full working proficiency in English, German, Spanish, and Russian ATLASSIAN EXPERTISE 🔹 Jira Software 🔹 Jira Service Management 🔹 Jira Work Management 🔹 Confluence 🔹 Automated Dashboards with eazyBI 🔹 Insight Assets 🔹 Refined Site 🔹 Linchpin 🔹 Project Templates 🔹 Custom Workflows 🔹 Automation Rules Supporting Complex Logic 🔹 Custom Issue Types, Fields, Screens, and Workflows 🔹 SLAs METHODOLOGIES AND BEST PRACTICES 🔹 Agile 🔹 SCRUM 🔹 DevOps 🔹 CI/CD 🔹 Waterfall and Hybrid PM for Business teams 🔹 Scaled Agile (SAFe) 🔹 KPIs and Business Metrics 🔹 Objectives and Key Results 🔹 Enterprise Portfolio Management 🔹 Lean Portfolio Management 🔹 Value Stream Management 🔹 Enterprise Architecture 🔹 Business Architecture 🔹 Capacity Planning 🔹 Financial Management and Cost Allocation 🔹 Hire-to-Retire Cycle: Talent Sourcing, Onboarding, and Performance Management 🔹 Information and Knowledge Management 🔹 Modern Intranet 🔹 ESM / ITSM 🔹 Asset and Application Management 🔹 Client Service Portal 🔹 Sales and Marketing CRM 🔹 Lead-to-Cash Process 🔹 Procurement and Inventory Management 🔹 Facilities Management and Space Use Analytics You can find my work samples in the portfolio section. I look forward to working with you! Maria
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Process Modeling
    Requirement Management
    Product Lifecycle Management Software
    Product Development
    Digital Transformation
    Operating System
    ERP Software
    Solution Architecture
    Kanban Board
    Digital Project Management
    Scrum
    Agile Project Management
    Jira
    Atlassian Confluence
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    Más de 20 años de experiencia en proyectos TIC. Máster Ciberseguridad. Certificación ITIL expert y PRINCE2 Practitioner
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    IT Project Management
    IT Consultation
    Network Engineering
    Computer Network
    Information Security
  • $40 hourly

    • 4.4/5
    • (1 job)
    I'm passionate about elegantly align business and technical aspects of IT/OT Solutions to generate true value to both individuals and organizations.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Project Management
    Troubleshooting
    Windows Server
    Unix System Administration
    Web Application Security
    Microsoft Azure Administration
    F5, Inc.
    Sales Engineering
    Business Development
    DevOps Engineering
    Cloud Computing
    Computing & Networking
    Load Balancing
    Network Engineering
  • $6 hourly

    • 0.0/5
    • (1 job)
    ¡Hola! Soy Wendy Ramírez, estudié Comunicación Social, especializada en Periodismo. Desde hace diez años que ejerzo la profesión, lo que ha hecho que hace cinco años cuente con mi marca personal relacionada al mundo de la comunicación digital y las redes sociales. Desde hace tres años me dedico a crear contenido para páginas web y Rrss, desde ese momento he potenciado más de diez marcas en el mundo online logrando avances significativos. He trabajado para grandes empresas TI y Banca y Finanzas. Espero poder seguir desde esta herramienta obteniendo mayor crecimiento profesional y poder dar lo mejor de mi de acuerdo a sus necesidades laborales.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Marketing
    CRM Software
    Client Management
    Relationship Management
    Glider
    Project Management
    Communication Strategy
    Canva
    Communication Skills
    Customer Relationship Management
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