Hire the best IT Service Management Specialists in London, ENG

Check out IT Service Management Specialists in London, ENG with the skills you need for your next job.
  • $50 hourly
    All round IT pro with 8 years experience in the industry. I work with Agile mindset, supporting people, evolving and optimising services and processes. Skills: IT Support - IT project management - IT Service management (ITIL) - Cyber Security implementation - IT documentation - Network troubleshooting - Hardware troubleshooting Technology experience: Google workspace Administration - Google Cloud Console - Atlassian (Jira Confluence, Trello) - Office 365 - MS Teams - Sophos Central - Sophos firewalls - VOIP - Windows Sever 2012-2022 - Active directory - Certification ITIL - Professional Google Workspace Administrator- Google Workspace - CompTIA A+ - ISO 17024:2012 - CT15 Sophos Central Endpoint and Server V3.0
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    Agile Project Management
    Office 365
    Google Workspace Administration
    ITIL
    Computer Systems Engineering
    Email Support
    Remote IT Management
    Computer Hardware
    IT Project Management
    Information Technology
    Cybersecurity Management
    Network Administration
    IT Support
    System Administration
  • $75 hourly
    A ServiceNow Architect/Principal Developer and Certified Senior ServiceNow instructor with 7+ years of experience in development with a range of applications; ITSM, ITAM, SAM, Knowledge, Discovery, Service Portal, GRC, VRM, Custom Apps and more. An exceptionally talented technical resource, who has quickly added value to every engagement he’s been involved with and established himself as the ‘go-to’ member of every engagement team. Worked with a multitude of organisations, delivered 30+ implementations across different industries. Certifications: - CSA - 5 CIS (ITSM, CSM, SIR, VRM, RC) - 6 Micro-Certifications - 2 Suite Certifications Certified Instructor/Trainer in: - ServiceNow Fundamentals - GRC Fundamentals - Vendor Risk Management - Risk and Compliance Implementation - Service Portal In addition to the above, I’ve been in the Consultancy / SaaS space for over 10 years, and also have a deep level of knowledge at both a Technical & Architect level with LivePerson
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    System Administration
    DNS
    Email Deliverability
    RESTful Architecture
    Training
    API Integration
    Scripting
    ServiceNow
    LivePerson
    Agile Project Management
    API
    WordPress
    JavaScript
  • $25 hourly
    A highly motivated, productive and client-focused team player with strong communication, interpersonal, organizational, Time management, analytical and problem-solving skills. Reliable and dedicated with the ability to grasp and apply new procedures quickly organize and prioritize tasks to meet deadlines and adapt readily to new challenges
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    ConnectWise Automate
    Performance Management
    Client Management
    Incident Management
    ITIL
    Technical Project Management
    Service Level Management
    Quality of Service
  • $75 hourly
    PERSONAL SUMMARY Pragmatic leader with extensive IT experience and excellent communication skills, able to bridge the gap between technical and non-technical stakeholders. Possesses technical competence in end-to-end software delivery (Agile), systems integration, ITIL, SaaS/PaaS deployments and custom Gen-AI based solutions. Consummate communicator, ideally suited to senior management roles where strategic planning and effective execution are key success criteria.
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    Implementation Plan
    Project Delivery
    IT Management
    SaaS Development
    Team Building
    Microsoft Project
    Agile Software Development
    Program Management
    Project Management
    ITIL
  • $20 hourly
    Significant knowledge and working experience of IT Service and Delivery Management principles, as well as a track record of delivering results and introducing key ITIL disciplines and practical project management techniques to programmes Managed a contract portfolio as well as individual enterprise complex service contracts covering Servers/Networks/Security Services/Storage/Data Centre (Hosting)/PC's and Applications, accountable for the entire service lifecycle. Successful in improving relationships and processes to improve quality and client satisfaction, resulting in more business. Collaborated with Sales/Transition teams to bring on new services, ensuring that all SLAs are met and clients are satisfied.
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    KPI Metric Development
    Service Level Management
    ITIL
    Change Management
    Leadership Skills
    Vendor Management
    ServiceNow
    Business Process Management
    Service Design
    Incident Management
    Problem Solving
    Project Management
    Agile Project Management
  • $10 hourly
    Experienced IT professional offering customer service, tech support, and end-user computing services. I provide project support at the officer level, assist with data entry, and deliver simple troubleshooting solutions. With a strong background in incident and problem management, I ensure efficient resolution of IT issues and smooth system operations for businesses. As a Microsoft Technical Support Specialist, I bring deep expertise in Microsoft products (Windows OS, Office, Azure), strong problem-solving abilities, and effective troubleshooting skills. My communication skills enable smooth interactions with customers and team members, and I excel under pressure, prioritizing tasks to meet deadlines. Key Skills: Cloud Platforms: Microsoft Azure, Office 365 Security: Antivirus Installation and Removal, Network Security Collaboration Tools: Microsoft Intune, Microsoft Exchange, Microsoft Teams, Zoom Server Management: Windows Server 2008, 2012, 2016, 2019 Networking: TCP/IP, DNS,DHCP Workstation Support: OS Troubleshooting (Windows/Mac), Hardware Diagnostics Printers: Local and Network Printer Issue Resolution, IT Support Services: Remote IT Support
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    GPT-4o
    Incident Management
    Problem Resolution
    Data Entry
    Tech & IT
    Technical Support
    Phone Communication
    Customer Service
  • $15 hourly
    As a qualified accountant with extensive expertise in digital transformation, I lead a tech company dedicated to empowering business with advanced IT solutions. We specialise in cloud computing, modern ERP systems, and CI/CD pipelines to streamline operations, enhance efficiency, and support scalable growth. Our IT solutions are tailored to align with your unique business goals, offering cost-effective cloud services, automation to maximise productivity, and robust cybersecurity to safeguard critical data. By implementing modern ERP systems, we optimise workflows and enhance decision-making, while CI/CD pipelines accelerate development and deployment for faster results. With a distinctive blend of financial and technical expertise, I bridge the gap between business strategy and technology, helping start-ups overcome challenges, mitigate risks, and thrive in competitive markets. Beyond delivering technical solutions, we provide strategic advice to optimise operations, drive sustainable growth, and equip start-ups for long-term success in a rapidly evolving landscape.
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    AI Consulting
    Cloud Architecture
    IT Career Coaching
    Cybersecurity Management
    IT Infrastructure
    Software Architecture & Design
    Project Management
    CI/CD
    Marketing Consulting
    Web & Mobile Design Consultation
    Web API
    ERP Software
    Data Analysis Consultation
    Business Consulting
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