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Hire the best IT Service Management Specialists in Bengaluru, IN

Check out IT Service Management Specialists in Bengaluru, IN with the skills you need for your next job.
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  • $40 hourly

    • 0.0/5
    • (0 jobs)
    A service manager is responsible for the quality of a company's service, customer satisfaction, and the overall success of the service department. - ITIL V4 Certified - Having 10 years of experience in service management would like to work and help. Lets have further communications to have more clarity.
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    Customer Service
    Change Management
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    IT INFRASTRUCTURE ENGINEER Skilled Application Ops Engineer with expertise in cloud migration, systems administration, and network management. Proficient in native cloud environments, Active Directory, DNS, DHCP, and server management. Adept in incident management, network security, and automation to enhance system performance and uptime. KEY COMPETENCIES Windows 10/11, macOS, Linux Load Balancer Active Directory, Group Policy, Firwall, Encryption, SCCM TCP/IP, DNS, Security & Compliance Cloud Migration Support HTTP/HTTPS, SMTP/POP Incident Management & ServiceNow, Citrix Workspace, Troubleshooting
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    TCP/IP
    ServiceNow
    Microsoft SCCM
    Microsoft Active Directory
    DHCP
    DNS
    Computing & Networking
    Information Security
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Profile Customer-focused software professional with superior communication skills and expertise in various technical platforms. Understands and meets both client and employer need and develop highly functional, robust, and easy-to-use applications. Excels as hands-on developer and oversees work of software teams. Complex problem-solver with analytical and driven mind-set. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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    ServiceNow
    ITIL
    C++
    Agile Software Development
    Database Management
    Agile Project Management
    Data Structures
  • $100 hourly

    • 1.5/5
    • (2 jobs)
    Rishabh Chhajer is currently working at Byju's as its Head of IT Ops, Infra & Enterprises applications. He has over a decade of relevant experience in Enterprise IT. He had worked in EduTech, FinTech, eCommerce, Consulting, Manufacturing, Product based Organisations. Previously he was with Dhani, OLA, and responsible for managing IT operations and handling Finance IT platforms, HR IT applications & Internal IT Tools. Previously, he has also worked for GE Digital & Oracle where he had implemented cutting edge technologies to make corporate function processes more efficient. Rishabh is tech savvy & believes in enabling zero touch deployments & zero trust solutions for IT & building strategy around it. Experience in Heading end to end verticals as follows: 1. IT Products (Oracle ERP, SAP S4/HANA , Salesforce, Microsoft Dynamics CRM, SAP Successfactors etc.) 2. IT Infrastructure & Security (Data Center On Premise, AWS, Azure , AD , DNS , DHCP, DMZ etc.) 3. IT Telephony (Call Center operations & Technology) 4. IT Exchange Operations (Gsuite, Exchange, Calendars etc. On boarding/off boarding etc.) 5. Applications implementation & Go LIVE support 6. Network infrastructure (SD WAN, Firewalls, Switches, Active, Passive cabling, Routers, SAN, NAS etc.) 7. IT Security (DLP, XDR, SOC, ITGC Audits, ISO27001, Infra Security, Perimeter security etc.) A sampling of my areas of strength includes: • Enterprise IT Operations & Applications • Leadership & Team Building • Organizational Digital Transformation (HR Tech, Fin Tech) • Building IT Strategies & Future Roadmaps • Full Life Cycle Project Management • Disaster Recovery / Business Continuity • IT Infrastructure, Data Centres & Network Operations • Budgeting & Technology Procurement • Enterprise Applications Development • IT Funding Reporting & Analysis • Information Security / Cybersecurity & governance
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Strategic Planning
    SAP ERP
    IT Compliance Audit
    IT Support
    Oracle
    IT Procurement
    IT Project Management
    Microsoft Dynamics 365
    Oracle Fusion Applications
    Oracle E-Business Suite
    IT Infrastructure
    IT Management
    Google Cloud Platform
    Microsoft Azure
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    Hands-on & Proficient with 8 years of Experience in Application Support, Service Management, IT Infrastructure Services and Support. Incident Life Cycle co-ordinator. ILC/ICO SCRUM. Optimally operate Service Delivery in a collaborative environment to achieve Applications & Services levels using ITIL-basedframeworks.
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    Manual Testing
    Licensing
    Microsoft Endpoint Manager
    Windows Administration
    McAfee ePolicy Orchestrator
    End User Technical Support
    Server Side Includes
    Server
    Trend Analysis
    IT Infrastructure
  • $18 hourly

    • 0.0/5
    • (0 jobs)
    Profile summary · Seasoned IT Project management leader specializing in complex global transition and transformation (6 years), along with service delivery excellence and ITSM (10 years) across all geographical locations. Successfully delivered 10 projects and operations, ensuring client satisfaction.
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    Operations Management Software
    Service Design
    Project Management Professional
    Microsoft Project
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I have 7 years of experience as Servicenow developer. I have worked in different modules in Servicenow like ITSM, INTEGRATION, ITAM, SPM, Portal enhancements. I am flexible to working in any Timezones as I have experience working for different clients across Europe and the United States of America
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    API Development
    Product Development
    ServiceNow
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    A seasoned professional with Engineering & MBA background having over 17 years of diverse experience in the various areas of IT industry. Started the career with Sales (Field & Digital) later moved to SaaS Solution Consulting, ERP Services Delivery, and Project Management. Recent assignment being a Project Manager in the Transformation Office, working closely with CFO & CIO Office to collaborate with cross-functional teams to deploy Global ERP system and Business Transformation initiatives. • 10+ years in SaaS Consulting and Services delivery management • 8+ years in end-to-end Program & Project Delivery management across geographies and cross-functional domains for a global ERP deployment • 6+ years in GCC (Global Capability Center) building teams and delivering Global Digital transformation projects. • 5+ years in Sales & Business Development for Integrated Comm., Networking Solutions and Data Center Solutions
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    Academic Research
    Company Research
    Data Entry
    Oracle Cloud
    ServiceNow
    Customer Support
    Oracle Taleo
    Oracle
    Microsoft Project
    Project Management
    Project Delivery
  • $5 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE OBJECTIVE Results-driven IT leader with over 20 years of experience in designing, implementing, and optimizing IT infrastructure and operations. Skilled in ITIL V4 implementation, ensuring streamlined service delivery, minimized downtime, and enhanced organizational efficiency. Successfully designed and implemented robust IT infrastructure across six offices in India during the pandemic, enabling seamless support for operations in the US, EMEA, and APAC regions with zero downtime. Experienced in leading diverse teams of 150+ professionals and driving strategic IT initiatives aligned with business objectives. Adept at delivering innovative IT solutions that strengthen business resilience and propel digital transformation. CORE COMPETENCIES Strategic IT Leadership ITIL V4 Implementation Team Development Vendor Management and Procurement Budget Optimization IT Security and Compliance
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    ITIL
    IT Capacity Planning
    IT Recruiting
    IT Support
    IT Project Management
    IT Procurement
    IT Management
    IT Asset Management
    Compliance
    Information Security
    Network Engineering
    Computing & Networking
    Computer Network
    IT Infrastructure
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    An Engineering Program Manager with a hold on managing end-to-end program management & the overall business delivery of the complete suite of software portfolio and also responsible for handling the Technical Account Management for the removable storage products business on behalf of the software tools business unit as a core customer facing role, primarily catering to the needs of the core engineering stakeholders and working in collaboration with the senior leadership and other non-engineering functions and stakeholders in a career spanning 10.5 years exclusively into Project Management & Program Management of Software development, systems engineering and IT Infra projects and programs,
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    QA Management
    IT Management
    Management Development
    Management Consulting
    Agile Project Management
    ITIL
    Project Delivery
    Project Schedule & Milestones
    Project Planning
    Kanban Methodology
    Scrum
    Program Management
    Project Management
    Microsoft Project
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    SUMMARY With 14 years of extensive experience in IT Service Management and ServiceNow, I hold certifications in ITIL4 MP and ITIL V3 Expert. My career focuses on delivering ITSM solutions based on ITIL best practices, with a holistic approach that addresses people, processes, tools, and information to meet business needs within IT infrastructure. I specialize in implementing enterpriselevel solutions using the ServiceNow platform, covering key ITSM processes such as Incident, Problem, Change, Request, Knowledge, Release, and Catalog . SKILLS & * Business Process Analysis * Service Operation * ServiceNow TOOLS * Requirement Gathering * Process Training * MS Visio * Process Documentation * Reporting & Analysis * MS Project
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  • $21 hourly

    • 0.0/5
    • (0 jobs)
    SUMMARY OVER 18+ YEARS INDUSTRY (10 + YEARS - INFORMATION SECURITY, QUALITY MANAGEMENT, 3+ YEARS - BUSINESS CONTINUITY) AWARDS & ACHIEVEMENTS: Monitored & Managed Service Support and Escalations (PAN India) at ACCEL Frontline Ltd ,reducing the pending & escalated calls from Four digit to Three digits figure ,sustaining a service business worth more than Ten(10) Million. Best ISMS/ISO 27001 implementer award, for a major Business Unit of WIPRO sustaining business worth more than Thirty (30) Crore's. Received accolade from SUN Microsystems ,South Regional Manager for successful roll-out of SUN Asset collation activity for Major non Solaris platform assets accounting to help in centralizing Asset database for service business and reducing service cost for less than Three (3)Crore's. Establishing a fully functional Tier II Data Centre for Chandrayaan (Project of ISTRAC) Service Transition -Data Centre migration of existing Service Operation from Singapore to Bangalore (India) Information Security Implementation completed for Ministry of Information - Oman
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    Compliance
    Quality Assurance
    Business Continuity Planning
    Information Security Audit
    Information Security Governance
    Information Security Consultation
    Information Security
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    ServiceNow Developer | ITSM & 3rd Party Integration Expert As a highly skilled ServiceNow Developer, I specialize in designing, developing, and optimizing IT Service Management (ITSM) solutions within the ServiceNow platform. With hands-on experience in implementing and customizing modules such as Incident Management, Problem Management, Change Management, and Request Management, I help businesses streamline their IT operations and improve overall service delivery. I have a strong track record of integrating ServiceNow with third-party systems, enabling seamless data exchange and automation across various business platforms. My expertise in REST, SOAP, and other integration technologies allows me to create robust, scalable integrations that align with business objectives and improve process efficiency.
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    ServiceNow
  • $60 hourly

    • 0.0/5
    • (0 jobs)
    Hey there! I'm a Product Support Analyst, which basically means I'm a professional problem-solver and tech whisperer. My mission? To make sure our products run smoother than a jazz saxophone solo. So if you're in need of a customer-centric guy, you can count on me to help. . Hands-on experience of diving headfirst into the world of product support, helping customers navigate their tech troubles like a seasoned Sherpa . I'm all about the customers! Think of me as the tech support superhero, swooping in to save the day and ensure everyone leaves with a smile (and a working product). . Actively involved in developing and implementing processes to enhance the efficiency and effectiveness of the support team. . Excellent verbal and written communication skills, enabling clear and effective interaction with customers and team members . Adept at creating and maintaining detailed support documentation, FAQs, and knowledge base articles to empower users and streamline support processes. Skilled in managing and prioritizing escalations, ensuring critical issues are addressed promptly and effectively. Regular communication is important to me, so let's keep in touch.
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    Phone Communication
    Email Communication
    Postman
    IT Support
    Phone Support
    Email Support
    Communication Skills
    Front Desk
    Internal Communications
    Troubleshooting
    SQL
    Customer Support
    Product Support
    Customer Care
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    I am IT Support Engineer with experience in virtual desktops infrastructure (VDI) configuration and supporting windows, office 365 and in house desktop application. I have working knowledge of ITSM tools for example ServiceNow and have good understanding of SLA. I have exposure in ITIL i.e. Service Request, Incident and Change Management.
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    Desktop Support
    Desktop & Laptop Support
    Printer
    Virtual Desktop Infrastructure
    IT Support
    ServiceNow
    ITIL
    System Administration
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    Senior Program Delivery Executive attained with 20+ years experience in banking financial business services, proficient in executing global enterprise projects. Having proven track record in building system to match business growth and profitability leveraging with technical, team leadership and stakeholder influencing skills. Experienced in critical banking application, continuous service improvements, credit risk, collateral management, credit card applications integrated in a multi-business process at shared service infra environments. I am willing to take up assignments in the areas, includes Program Management, Service Management, Service Improvement Program, System Process Re-engineering, Shared Service Management for Banking/ Finance domain.
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    Service Level Management
    Risk Management
    Project Delivery
    Project Management
    Microsoft Project
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    PROFESSIONAL SUMMARY Dedicated ServiceNow Developer with 5 years of experience seeking to leverage expertise in ServiceNow platform development, customization, and integration. HIGHLIGHTS * ServiceNow platform development * ServiceNow platform configuration * Service Catalog * IT Service Management (ITSM) * CMDB * JavaScript * HTML * CSS * Web Services integration (SOAP,REST) * SQL * Data Reporting * Process Documentation
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    JavaScript
    Configuration Management
    ServiceNow
  • $18 hourly

    • 0.0/5
    • (0 jobs)
    I am a ServiceNow Developer and QA Tester with expertise in ITSM and ITOM modules. I excel at creating and optimizing workflows, managing CMDB and discovery, and developing event and alert rules for seamless IT operations. I am skilled in QA testing with Selenium, ensuring software quality through efficient test automation. Additionally, I have experience supporting DevOps pipelines, streamlining integration and deployment processes. My goal is to deliver scalable and efficient IT solutions while continuously learning and innovating. I thrive on solving challenges and creating value through technology.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    ServiceNow
    Software QA
    Web Application
    Web Development
    Quality Assurance
  • $27 hourly

    • 0.0/5
    • (0 jobs)
    Dynamic and results-oriented Software Engineer specializing in US Healthcare IT, Application Support (L2), and Reporting & Analysis. Proficient in Java, Python, SQL, and JavaScript, with a strong ability to diagnose and troubleshoot technical issues. Holds a degree in Electrical and Electronics Engineering and is committed to continuous learning. A collaborative team player with a proven track record in delivering high-quality applications and contributing to innovative projects.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    ITIL
    Project Management
    Virtual Assistance
    IT Support
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