Hire the best IT Service Management Specialists in Chennai, IN

Check out IT Service Management Specialists in Chennai, IN with the skills you need for your next job.
  • $50 hourly
    Welcome to my profile! If you're looking for fast results, coupled with structure & attention to detail, you found the right person! I can help you with: I. Analytics: End-to-end development using Microsoft Power BI a. Pulling data using M-Query: REST API's, ODBC, direct connectors, etc. b. Data modelling: OLAP models featuring Kimball's dimensional modelling techniques c. Visualization: Chart & table configuration, DAX queries (an understanding of "context") Industries served: Advertising, IT Services, Manufacturing II. Automation: Python: ETL Scripts using requests, pandas, etc. Power Automate: Custom connectors, workflow automation, integrations to PowerApps & Power BI III. Project Management: Planisware Enterprise: Administration, Project & resource management (functional training & best practices). I believe in completeness: being thorough, and detailed. Let's talk!
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    API Integration
    API
    SQL
    Python
    GraphQL
    REST API
    Resource Allocation
    Microsoft Power BI Data Visualization
    Microsoft Power BI Development
    ITIL
    Microsoft Power Automate
    Technical Project Management
    Microsoft Power BI
  • $30 hourly
    Dynamic and result-oriented professional with 5+ years of project management experience and 15+ years of IT service delivery expertise. Skilled in infrastructure management, system administration, ITSM processes, NOC operations, and data center operations. Successfully executes complex rollouts, tech modernization projects, and cross-functional initiatives. Proficient in web, banking, and telecom domains with a keen ability to implement best practices for business excellence. Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills.
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    Stakeholder Management
    Scrum
    Agile Project Management
    VMware Administration
    Project Management
    Project Delivery
    Incident Management
    Red Hat Enterprise Linux
    Information Technology Operations
    Linux System Administration
    VMware vSphere
    CentOS
  • $40 hourly
    Hi, I’m Suresh Balraman, an IT Process Service Management Consultant with over 10 years of experience in ITIL practices, technical operations, and customer support. I’m passionate about creating seamless IT services that align with business goals, ensuring efficient processes and satisfied stakeholders. Whether it’s managing incidents, improving service delivery, or collaborating with diverse teams, I thrive on challenges and finding solutions that make an impact. I’m committed to fostering collaboration and delivering value in every project I undertake. When I’m not immersed in IT strategies, I enjoy exploring new technologies, learning, and contributing to meaningful initiatives.
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    Operations Management Software
    ITIL
    Project Management
  • $17 hourly
    With a foundation in Information Technology from Easwari Engineering College, I'm currently pursuing a Master's in Advanced Computer Science at Loughborough University. My journey has led me to work on diverse projects, such as using NVIDIA GPUs for 3D image harmonization and developing a Social IoT framework for smart ambulances. My core competencies lie in ServiceNow Administration, Microsoft Power Automate, and hands-on software development. My recent volunteer role at the British Heart Foundation honed my skills in e-commerce, enhancing customer experiences with detailed product demonstrations and effective online presentation. This, alongside my academic projects, reflects my commitment to leveraging technology for practical, real-world applications. With a passion for IoT and smart city solutions, I aim to contribute to an organization that values innovation, collaboration, and sustainability.
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    TensorFlow
    PyTorch
    Computer Vision
    MATLAB
    Agile Project Management
    Agile Software Development
    Python
  • $20 hourly
    Here’s an **elaborated and polished version** of your passage to attract clients on Upwork. This revision maintains a professional tone while highlighting your expertise, certifications, and value to clients in a more engaging manner: --- ### **About Me** I am a **Passionate and Results-Driven ServiceNow Developer** with a solid foundation in **IT Service Management (ITSM)**, **Customer Service Management (CSM)**, and **Service Portal Development**. My mission is to help businesses transform and streamline their operations by fully harnessing the capabilities of the **ServiceNow platform**. Armed with **industry-recognized certifications**, I bring proven expertise to the table, including: - **Certified System Administrator (CSA)** - **Certified Application Developer (CAD)** - **Certified Implementation Specialist – IT Service Management (CIS-ITSM)** - **Certified Implementation Specialist – Customer Service Management (CIS-CSM)** - **SUIT Certified in IT Service Management (SUIT-ITSM)** - **SUIT Certified in Customer Service Management (SUIT-CSM)** With a proven track record of delivering **high-quality solutions**, I specialize in designing, developing, and implementing **ServiceNow applications** that are tailored to meet the specific needs of organizations. Whether you are looking to optimize IT operations, enhance user experience, or streamline workflows, I am here to help. --- ### **My Areas of Expertise** 1. **IT Service Management (ITSM)**: - Design and implementation of workflows for **Incident Management**, **Problem Management**, **Change Management**, and **Knowledge Management**. - Process automation to improve efficiency and reduce manual effort. - Customization and enhancement of the ITSM modules to align with organizational goals. 2. **Customer Service Management (CSM)**: - Development of seamless **CSM workflows** that enable businesses to deliver exceptional customer service. - Integration of **case management, SLA tracking, and customer portals** to enhance end-user satisfaction. - Building tailored dashboards and reporting tools to monitor performance and customer experience. 3. **Service Portal Development**: - Design and development of visually appealing, responsive, and **user-friendly portals** that elevate the ServiceNow user experience. - Creation of customized widgets and themes to align with branding and business requirements. - Enhancing portal functionality to simplify access to services, enabling users to interact with the system seamlessly. 4. **Service Catalog Development**: - Building intuitive **service catalogs** that allow users to request services easily. - Automating workflows to enable end-to-end service delivery while reducing resolution time. - Implementing dynamic forms and approval processes to improve request fulfillment. 5. **Workflow Automation**: - Automating complex workflows to eliminate repetitive tasks and reduce errors. - Streamlining processes such as onboarding, approvals, escalations, and task assignments. 6. **Custom Application Development**: - Development of **custom applications** tailored to specific business needs using the ServiceNow platform. - Integration of third-party systems and tools to expand platform capabilities. - Building robust solutions with secure data management and performance optimization. --- ### **What Sets Me Apart** - **Client-Focused Approach**: I take the time to understand your unique challenges and goals, ensuring that the solutions I build align perfectly with your business requirements. - **Attention to Detail**: My commitment to delivering high-quality work means that every module, portal, or workflow I develop is efficient, reliable, and user-friendly. - **Innovation & Creativity**: I don't just implement; I innovate! I leverage the ServiceNow platform to create intuitive solutions that **drive business success**. - **Timely Delivery**: I adhere to project deadlines without compromising on quality, ensuring you see measurable results quickly. --- ### **Why Choose Me?** If you are looking for a **ServiceNow expert** who can: - Optimize and automate your IT processes for greater efficiency, - Develop intuitive **Service Portals** that enhance end-user experience, - Implement robust ITSM and CSM solutions, - Build **custom ServiceNow applications** tailored to your needs, and - Provide ongoing support and enhancements as your business grows... Then I am the **right fit** for your project! I take pride in being a collaborative, solution-oriented professional who focuses on delivering value and exceeding client expectations. By choosing me, you gain a dedicated partner who will help you **unlock the full potential of the ServiceNow platform**.
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    Customer Service
    Automated Workflow
    Angular
    React
    ServiceNow
    JavaScript
    CSS
    HTML
  • $5 hourly
    I have 9 plus years of experience in IT sectors. Interested in Presales & Post sales of product selling. ManageEngine products Freshdesk products Zendesk Product Kaseya Products (Kaseya VSA & Kaseya BMS) Completed my ITIL v3 certification and Vmware certification.
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    Photography
    Zoho CRM
    ITIL
    ManageEngine ServiceDesk Plus
    Network Monitoring
    Video Editing
    Videography
    Freshdesk
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