Hire the best IT Service Management Specialists in Kolkata, IN

Check out IT Service Management Specialists in Kolkata, IN with the skills you need for your next job.
  • $6 hourly
    I am Proficient in: *** Customer Support • Answering questions about a company's products or services. • Processing orders and transactions. • Resolving issues and troubleshooting technical problems. • Delivering information about a company's offerings. • Providing proactive customer outreach. • Handling customer complaints. • Collecting and analyzing customer feedback. 1. Data entry 2. Microsoft-Word-Excel-PowerPoint-Outlook-Access 3. Web research/ Internet Research/Market Research 4. Social Customer Service 5. Shopify, eBay, Amazon, Aliexpress Product listing. 6. Professionally personality suitable for direct customer relations. 7. Internet Surveys 8. Google Docs 9. Tech savvy with the ability to quickly learn new software and hardware attributes. I'm a very hard and fast worker. I'm trustworthy, detail oriented, and self-motivated. I take every job acutely and provide each job 100%. I am eager to learn for works new to me and is willing to be trained. My policy is, to deliver excellence work with the realistic price to my clients. ******** Thank You********
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Remote Connection Support
    Helpdesk
    Data Entry
  • $30 hourly
    Greetings! As a seasoned and versatile Content Writer & Editor with a multifaceted career background, I excel at fusing business acumen into my content to create compelling copies that inform, engage and convert. I offer professional content services across creative writing, SEO writing, copywriting, data entry/research, proofreading, and editing. From web content, articles, and blogs to product descriptions, product reviews, ad texts (coupons), campaign texts, PR articles, marketing emails, business emails, and more - I have demonstrated expertise in creating different content formats tailored to the specific needs of my clients. My editorial scope includes refining academic essays, author submissions, SEO content, business correspondence, resumes, etc., for clarity, readability, flow, and accuracy (grammar and factual). With over a decade of operational experience behind me, I come with a deep understanding of business processes and related aspects such as client management, quality control, risk identification, and end-user satisfaction. This understanding has significantly influenced my writing, enabling me to craft compelling content that is aligned with business objectives. My rich background in customer service makes me adept at customer-centric writing that is positive, respectful, and meaningful. A brief but impactful stint in telemarketing has further honed my persuasion skills and my ability to convert leads into sales - competencies that allow me to produce action-oriented, persuasive content. Using compelling narratives to simplify complex concepts is my forte, and I can seamlessly integrate into organizational workflows, work effectively with teams, and hit targets consistently. Having catered to a diverse portfolio of clients, I have also developed a strong capability to adapt to unique needs, and I can adjust my writing to match the style and tone of different industries and genres. ⭐️ Areas of Expertise: ✅ 14+ years of professional experience in Customer Service, Finance, IT Service Desk, and Training domains ✅ 7+ years of freelance content writing experience across diverse content formats such as: ★ SEO content writing that helps boost online visibility and site rankings ★ Web content creation that attracts visitors and leaves a positive impact on them ★ Copywriting that packs a punch and leaves readers craving for more ★ Product description writing that evokes buyers' emotions and imagination and empowers them to make informed purchasing decisions ★ Coupon writing that helps savvy online shoppers make smart purchasing decisions and save money ★ Email writing that connects, informs, and inspires action ★ Product reviews that shine a spotlight on the best of the best (emphasizing specific USPs, competitive advantages etc.) ★ Blogs that engage, entertain, educate, and enlighten readers ★ Guest review responses that not only turn happy guests into loyal customers but reassure unhappy customers about remedial actions for a superior guest experience for future visitors ★ Editing and proofreading that transforms rough drafts into polished gems ⭐️ What Do I Bring to the Table? ✨ Rich exposure to diverse industries such as Travel, Fashion, Health & Beauty, and Tech 🌍 Experience working with clients from different geographies, including APAC, EMEA, and the Americas 🔎 Sound understanding of SEO principles and strategies ✍️ Strong editing and proofreading capabilities 🔧 Familiarity with AI content, research, writing assistant, and team collaboration tools 📈 Proficiency in MS Word, Excel, and PowerPoint ⏰ Commitment to delivering high-quality output within deadlines 🔄 Established track record of successful collaborations and repeat clients ⭐️ Key Strengths: 🔬 In-depth research skills 📝 Creativity to write on a wide range of topics 💬 Excellent communication and collaboration skills ⌛ Strong time management and organizational skills 💡 Problem-solving and multitasking capabilities 🔍 Attention to detail ✅ Passion for accuracy 👁️ Eye for quality 💪 Adaptability and resilience A self-starter and self-motivated individual, I can work effectively as part of a team or independently, even in remote settings. My ability to multitask, coupled with effective time management and organizational skills, enables me to prioritize tasks efficiently and produce high-quality work within established timeframes. I believe that proactive communication can help tackle any challenges head-on, and top-quality work merits fair compensation. If you entrust me with your project, expect nothing less than originality, keen attention to detail, high-quality output, and punctual submission. Thank you for checking out my profile. I'm thrilled to assist you in shaping your ideas and boosting your business with SEO-optimized, captivating content. If you're interested in collaborating, send me a message, and let's get started on a mutually rewarding and productive partnership. 🙂 Best, Chandana
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    BPO Call Center
    Telemarketing
    Accounts Payable
    Accounts Receivable
    Quality Control
    Employee Training
    People Management
    Stakeholder Management
    Customer Service
    Business Operations
    Proofreading
    Content Editing
    Ad Copy
    SEO Writing
    Content Writing
  • $50 hourly
    My philosophy is that what was impossible yesterday is expected today and will be old-hat tomorrow. What separates me from others is my professionalism, technical ability, personal skills, supreme confidence and above all sheer dedication to my work. I consider myself an organised and results-focussed individual who is comfortable working at both the strategic and operational level. I pride myself on my ability to provide a tailored project management service that delivers value for money. Furthermore, I can identify, develop and initiate innovations and solutions where precedents and procedures may not exist. As you can judge from my enclosed CV I have the ability to manage stringent project budgets and resource allocation. During my career I have learnt how to provide professional project management services to a number of clients worldwide. I understand the challenges of a projects many complex inter-related processes, and am adept at steering projects efficiently through all relevant codes, regulations and legislation. At the moment, I am looking for an organization where I can provide mentoring, coaching and direction setting to team members. I manage and deliver project activity, as part of a group and work crossfunctionally to solve problems and implement changes. In my role I have built up a long track record of successfully helping clients improve their project management maturity. On a personal level I am someone who knows where I am going and knows how to get there. Right now, I am keen to join a company like yours where I will work on high profile projects, and where I'll have an unprecedented opportunity for personal and professional development.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    IT Capacity Planning
    IT Project Management
    Remote IT Management
    ITIL
    Information Technology Strategy
    IT Infrastructure
    Client Management
  • $20 hourly
    Experience 5 year . With best guide . It specialist . Good work. Student , teacher, medical professionals, it specialist,
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Typing
  • $40 hourly
    SUMMARY Over 13 years of experience in/as ServiceNow techno-functional architect, ITSM consulting, IT Operations, Service Delivery and Project Management. Successfully implemented ITIL framework suited to the needs of different organisations for all critical ITSM processes: Incident, Major Incident, Change, Problem, Service Catalog, Service Request, CMDB, Service Level Management, Knowledge, Survey, CSI, Service Reporting etc. As a Service Management Lead and SNOW Business Analyst with TCS Business Transformation Solutions, I am passionate about driving positive change through service excellence, process improvement, and business analysis. With over a decade of experience in the IT industry, I have honed my skills in Service Management, Continual Service Improvement, Configuration Management, and Agile Methodology. Throughout my career, I have demonstrated a strong ability to manage entire Service Management portfolios and lead cross-functional teams to achieve organizational goals.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Service Management Software
    Service Level Agreement
    ServiceNow
    Agile Project Management
    Project Management
  • $15 hourly
    I am a passionate and results-driven dedicated IT Service Desk Specialist with a passion for technology and customer service excellence. With over 10+ years of experience in fast-paced tech environments, I have honed my abilities in troubleshooting, system analysis, and user support. My commitment to efficient and empathetic service has led to significant improvements in IT service delivery, including increase of self-service resolution and a reduction in average call handling time through strategic training programs. My expertise spans across various industries, including Investment Bank, healthcare, finance, and tech startups, allowing me to adapt quickly to different organizational needs. I am adept at implementing innovative solutions, such as a new knowledge base system, which streamlined the resolution process and enhanced user satisfaction. As a proactive team player, I have successfully managed teams, fostering a collaborative environment that encourages continuous learning and improvement. My goal is to leverage my technical skills and customer-centric approach to drive IT efficiency and support organizational goals. Thanks & Regards Swagoto Chatterjee
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Troubleshooting
    JAMF
    Microsoft Intune
    Business Process Outsourcing IT Services
    Citrix Virtual Apps & Desktops
    Remote Connection Support
    Email Support
    Microsoft Active Directory
    Office 365
    Chatbot
    Ticketing System
    ServiceNow
    IT Support
    ITIL
  • $25 hourly
    2+ years of Customer Service (Voice & Chat) and ITIL Service Management experience in the IT Service Industry, having worked for MNCs and clients across the Americas and the UK. I am a quick learner, can work in a fast-paced environment and have creative problem solving skills.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Change Management
    ITIL
    ServiceNow
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