Hire the best IT Service Management Specialists in Kolkata, IN

I am Proficient in: *** Customer Support • Answering questions about a company's products or services. • Processing orders and transactions. • Resolving issues and troubleshooting technical problems. • Delivering information about a company's offerings. • Providing proactive customer outreach. • Handling customer complaints. • Collecting and analyzing customer feedback. 1. Data entry 2. Microsoft-Word-Excel-PowerPoint-Outlook-Access 3. Web research/ Internet Research/Market Research 4. Social Customer Service 5. Shopify, eBay, Amazon, Aliexpress Product listing. 6. Professionally personality suitable for direct customer relations. 7....

My philosophy is that what was impossible yesterday is expected today and will be old-hat tomorrow. What separates me from others is my professionalism, technical ability, personal skills, supreme confidence and above all sheer dedication to my work. I consider myself an organised and results-focussed individual who is comfortable working at both the strategic and operational level. I pride myself on my ability to provide a tailored project management service that delivers value for money. Furthermore, I can identify, develop and initiate innovations and solutions where precedents and procedures may not exist. As you can judge from my...

Career Objective:*To associate with an organisation that progress dynamically and given a chance to update my knowledge and enhance my skills. 1. Working Knowledge application in (a) Certificate in Information Technology Application(CITA), Tally, Accounting. (b) Information and communication Technology(ICT). (c) Soft skill for base line staff in service sector. (d) National Service Scheme. (e) Spoken English and Communication Skill. (f)...

Owning A Team of Highly Skilled Service Now Developers for handling end to end delivery in ServiceNow Platform performing following activities 1. Architecture Designing and end-to-end solutioning for Service Now platform. 2. Managing delivery timelines from design, development and testing perspective. 3. Involved in Requirement gathering, gap analysis, design and end-to-end implementation 4. Implementation experience of all ITSM processes such as Incident Management, Problem Management, Change Management, Request Management, Task Management, Service Level Management, etc. 5. Service Catalog Designing consisting End User Service Catalog,...

OBJECTIVE To provide quality solutions to complex Incident and Service Requests, in scope, within tight target-oriented agreements. Being a regular contributor of ideas and solutions for changes to business processes and operations, I am now looking forward to a new stage in career that offers opportunity for an arena or industry exposure, already worked in. I am looking forward to being the best version of myself and help.