Hire the best IT Service Management Specialists in New Delhi, IN
Check out IT Service Management Specialists in New Delhi, IN with the skills you need for your next job.
- $10 hourly
- 5.0/5
- (2 jobs)
Windows 7,8,8.1 and 10 troubleshooting. Office 365 suit. Adobe application One drive Intune. Outlook 2019 Servicenow VPN and Citrix Active directory access management Knowledge base creation and improvement. Incident management Well versed with ITIL framework.
IT Service Management
ServiceNowOffice 365ITIL - $60 hourly
- 0.0/5
- (0 jobs)
I am PMP certified Program Manager with proven record of accomplishment in leading complex global IT Infrastructure programs and projects that drive organizational transformation and growth. I create detail-oriented solutions and carry a 18+ years of progressive experience that spans multiple business units and functional areas working in highly regulated environments. I am highly experienced on Transition and Transformation Programs around Networks (Including SDWAN), IT Service Management Tools & Processes with intermediate knowledge on AWS cloud, DevOps, AI, and IoT. I am also PRINCE2 certified, Google Agile trained professional and AWS Cloud Practitioner Trained Professional. I possess excellent communication skills and have strong hold in client relation management. Additionally I am highly versed with Microsoft office tools and MS project. • Leading Network Transformation program driving system enhancements to securely support application growth, network agility and simplified end-point implementations through a cost-effective model of SDWAN technology. • Responsible for end-to-end program management including review of planning and implementation, scope management, effort & cost estimation, risk analysis to quality management in line with PMI guidelines and norms. • Responsible for leading cross functional teams in successful execution of programs/projects that support and enable the organization to deliver outstanding consumer experiences. • Build credibility, establish rapport and maintain communication with stakeholders at multiple levels, including externals. • Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level. • Established governance around resource management to optimize resource availability and related cost. • Participated in content building and review for Training teams on topic related to project management methods, cloud computing and change management processes. • Lead Network Transformation Program named CaaS, targeted for organization-wide enterprise WLAN migration over updated network infrastructure for reliable access and high performance for Cincinnati-US based Manufacturing giant. • Managed program catering technical upgrade from Traditional WAN to VMware SD-WAN through VeloCloud products and services. • Defined, document and effectively managed multiple simultaneous IT infrastructure projects as defined in the Project Delivery Framework and delivered to agreed schedule and budget. • Instrumental in finalization of project requirements and resource planning and playing a key role in strategic planning to assure achievement of agreed to functional and business objectives. • Proven ability in managing the entire Project Management Life Cycle involving analysis, design, development, strategy planning, risk analysis, configuration management, support, documentation, implementation and maintenance. • Developing a project-level consulting plan that achieves the business case, establishing the critical business success criteria & closely managing the business within the critical success criteria during project life cycle. • Build strong teams and relationships; especially skilled at directly confronting issues and for pursuing fast results in a way that meets organizational needs. • Managing incident/problem/change management of service to the account as defined in the SOW, with a focus on SLA, and relationship with Vendor & Internal Stakeholders. • Developed project proposals in line to customer requirements based on reviewed and assessed architecture design, implementation, testing and deployment needs. • Enhance efficiencies as member of PMO advisory board which consisted of program members/senior project managers chartered with vision for long term process improvement in PPM and integration with other key processes across business unit. • Participate in project management roles recruitment process including ascertaining recruiting needs, definition of job descriptions, assessing candidate credentials and qualifications, and interviewing. • Delivered Onsite at Singapore location, major T&T Program around deployment of a suite of IT Service Management tools & related processes to enable Service management ticketing, Network & Server monitoring and Operations reporting as part of Remote infrastructure management solution for securities & exchange client. • Contributed in pre-sales pursuits of Cross Functional Services (CFS) for prospective customers. • Managed challenging hostile transition and ITSM case exchange projects using PMI methodologies and exceptional leadership skills. • SPOC for assigned transition/transformation and co-ordinate all necessary HCL Service & Support resources in order to facilitate the smooth transition of new or transformed services. • Accountable for assigned transitioned/transformed services and ensuring complete Service readiness sign-off
IT Service Management
Data Center DesignData CenterNetwork PlanningClient ManagementChange ManagementRisk ManagementProject PlansProject AnalysisProject PlanningProject DeliveryIT Project ManagementProject Management ProfessionalMicrosoft ProjectProject Management - $10 hourly
- 0.0/5
- (0 jobs)
Objective I am self-motivated; goal oriented and can work with ease, confidence and efficiency, both as an individual as well as a part of a team. I also have a very systematic approach and can adapt myself quickly to new technologies and am interested in being a part of a progressive and growth oriented working environment in the IT field.
IT Service Management
Salesforce CRM - $10 hourly
- 0.0/5
- (0 jobs)
Hi, I’m Akash Deep Sharma, a senior IT support engineer with 5 years of experience in providing remote and on-site technical support for various clients in the hospitality and health service sector. I have worked with different MSPs and handled complex IT issues related to networking, computer peripherals, PMS, Office 365, Azure, and more. I am passionate about delivering remarkable and comprehensive solutions for the clients and growing my knowledge across domains. I have also completed several certifications in cloud computing, ethical hacking, and data analysis. I am always eager to learn new skills and take on new challenges. I am looking for opportunities to join a dynamic and innovative team where I can apply my expertise and contribute to the organization’s success. If you are interested in connecting with me, please feel free to send me a message or an invitation. Thank you for visiting my profile.
IT Service Management
Personal ComputerVPNServerDNSDHCPDirectoryOffice 365Computer HardwareCustomer SupportPrinterComputing & NetworkingTechnical SupportDesktop SupportMicrosoft Active Directory - $10 hourly
- 0.0/5
- (0 jobs)
Looking for jobs in Trainer, Back Office / Data Entry, Teacher / Tutor, IT / Hardware / Network Engineer About I always wish to contribute to the growth and efficiency in the Industry through hard work, honesty and determination. I am a teamworker and I like to perform at my best in any organization which I am a part of.
IT Service Management
TutoringCopy EditingT-Shirt DesignPhysicsEnglishHindiBiologyChemistryMathematicsScience TutoringTeachingData Entry - $20 hourly
- 4.4/5
- (48 jobs)
✅ Top-rated on Upwork ✅ 1k+ hours on Up-work ✅ 5.0-star ratings certified by Upwork You can reach me on Upwork video/chat/zoom Application. I am available 24/7 for consultation. Let’s talk. 12+Years of Industry Experience Skills showing below. Industry Certifications: ☑️ Implementing Microsoft Azure Infrastructure Solutions ☑️ MCSA – Office 365 ☑️ Server Virtualization with Windows Server Hyper-V and Systems Center Specialist ☑️ MCP - SharePoint ☑️ MCSE – MS Exchange ☑️ MCSA - Windows server ☑️ ITIL® Foundation Certificate in IT Service Management. ☑️Microsoft Servers: •Windows Servers (2k-2k19), SBS (2k3-2k11) & Essentials Servers (2k12-2k19) deployment & administrations, IIS & SSL configurations etc. •Azure AD Connect and SSO with Azure & office 365 etc. •Active Directory, AD Sites, Trust, AD Sites, FSMO Roles, DNS, Group Policies, DHCP, Print Services, File Service & DC Migration, etc. •Failover Cluster, Load Balancing, SCVVM, SCOM, SCDPM, etc. •Remote Desktop Services, Terminal Services, RRAS VPN (PPTP, L2TP, SSTP), etc. ☑️Microsoft Exchange: •Exchange Server (2k3-2k19) deployment & administrations etc. •HA & DAG Configurations, CAS Arrays, Mailbox Migrations, Hybrid deployment with Office 365, etc. •3rd Party Spam Filters: Spamhero, Messagelab, and Smtp2go, etc. configurations & administration. ☑️Office 365: •Emails Migration from Gsuite, On-premise Exchange Servers, and Hosted Exchange, etc. •ADFS and Single Sign-on Configurations, ATP Configurations, 2FA Authentications, etc. •DNS SPF, DKIM and DMARC configurations, etc. •SharePoint Team Site creation with Document Library and Data Migration from On-Premise Network Shares to SharePoint, etc. • Data migration from Dropbox, Google Drive to SharePoint, one drive, etc. • Microsoft 365 Security or office 365 Security. ☑️Microsoft Azure: •Azure AD Connect, Azure Active Directory, SSO, ADFS with On-Premise Windows Servers, etc. •Resource groups, Virtual Networks, Storage & Virtual Machines configurations, and Monitoring, etc. •Enterprise Mobility Security (EMS) & Intune etc. • Microsoft Intune, MDM, and MAM. • Intune in Microsoft Endpoint Manager • Microsoft Cloud App Security. • Protect any apps in use in your organization in real-time. • Block download of sensitive information. ☑️Virtualization: •Microsoft Hyper-V (2k8- 2k19), High Availability (HA) with Failover Clustering & Load Balancing, etc. SCVVM, SCOM & SCDPM •Private Cloud & Public Cloud. •Vmware Hypervisor (ESXi), vSphere, vCenter, etc. ☑️Microsoft Windows: •Windows 7, Windows 10, Office 365 apps, Office (2k3-2019), Outlook, Malware Byte, ESET AV, Webroot, Bitdefender, etc ☑️Backup Solution: • Veeam Backup, CloudBerry, Veritas backup solutions, etc. ☑️RMM: •Team Viewer, Screen Connect, Solar wind, LogMeIn, LogMeIn Rescue, Any Desk, etc. •Ticketing: Autotask, ConnectWise, etc.
IT Service Management
Microsoft SharePoint AdministrationInformation SecuritySolution ArchitectureSSLMicrosoft OutlookMicrosoft Endpoint ManagerVMware AdministrationWindows ServerMicrosoft AzureMicrosoft Exchange ServerSecurity Management Want to browse more freelancers?
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