Hire the best IT Service Management Specialists in Pune, IN
Check out IT Service Management Specialists in Pune, IN with the skills you need for your next job.
- $100 hourly
- 0.0/5
- (0 jobs)
AWS/Azure/Oracle Cloud certified enthusiast with around 10+ years of experience as a DevOps / Build and Release Engineering, Software configuration management in automating, build, deploy and release, cloud providers and API's for Amazon (AWS). Hands on experience with an in-depth level of understanding in the strategy and practical implementation of AWS cloud-specific technologies like Elastic Compute Cloud (EC2), Simple Storage Services (S3), Route 53, Cloud Formation, Elastic IPs, Virtual Private Cloud (VPC), RDS and Cloud Watch. Experience with Troubleshooting AWS EC2 instances for Status check through System Status checks and Instance Status checks alerts and rectifying if necessary. Experience with configuring and managing Elastic Load Balancing (ELB) to implement fault tolerance and avoid single point of failure of applications. Good experience of AWS Elastic Block Storage (EBS), different volume types and use of various types of EBS volumes based on requirement. Working with Elastic Beanstalk for quick deployment of services such as EC2 instances, Load balancer, and databases on the RDS on the AWS environment.Using GIT for cloning, pushing and creating of repositories. Securing and ensuring the integrity of servers and systems, by creating and managing security groups and network ACLs to ensure controlled access to instances.Auto scaling instances to ensure 100% availability of servers and instance as well as preventing excess charge on unused instances during low traffic per customer's request. Granting security and Configured user access and limits using AWS Identity and Access Management (IAM) by creating new profiles and policies for user management in JSON. Experience with designing and configuring secure Virtual Private Cloud (VPC) through private and public networks in AWS and create various subnets, routing table, internet gateways for servers.Creating alarms in CloudWatch for monitoring the server performance, CPU Utilization, disk usage etc. to take recommended actions for better performance. Extensively worked on CI/CD pipeline for code deployment by engaging different tools (Git, Jenkins, CodePipeline) in the process right from developer code check-in to Production deployment Strong experience in different phases of Software Development Life Cycle (SDLC) including analysis, design, implementation and testing.
IT Service Management
DevOpsAWS CloudFormationGitHubMicrosoft AzureJenkinsAmazon Web ServicesDockerPython - $35 hourly
- 5.0/5
- (2 jobs)
Leveraging my extensive expertise, I am poised to contribute to the fulfillment of your specific requirements. As a seasoned Solution Architect with over 19 years of comprehensive experience spanning various domains, such as ERP Consulting, Application Support, Updates, Upgrades, Cloud Migration, Reporting, Training, Performance Monitoring, Implementation, Environment and Release Management, and Project Management, I bring a wealth of skills and knowledge to the table. Expertise includes: Proficient in Microsoft Dynamics AX 2009, 2012 (RTM/R2/R3), D365 F&O, Enterprise Portal (SharePoint), Electronic Reporting, Data Entities, SSAS, Microsoft SQL Server Reporting Services. Skillful handling of Service Lines (Advise and Adopt – Release and Environment) across the organization and Business Services (D365, Power Platform, CE, etc.). Expert in setting up Branching, Release/Environment Strategies for handling BAU (Business as Usual), Parallel Project development, Critical Hotfixes, and Microsoft One Version updates. Automation of CI/CD pipeline & releases, uploading to LCS, and deploying code in specific environments. Proficient in maintaining and deploying Microsoft One Version. Capable of setting up Azure Machine Learning with D365 and Azure. Skillful in building and automating deployments and testing using RSAT. Expertise in Making Tax Digital (Solution) AX 2012 R3 CU12, CU13, D365. Extensive experience in Dynamics AX Implementations/Upgrades/Updates from different versions of AX. Proficient in LCS and DevOps Maintenance/Monitoring. Expertise in Azure Data Lake, Azure Synapse, and data movement to Azure SQL Server for Power BI reporting. Familiarity with various ISVs: Data Mason, Avalara, MTD. Adept at setting up and managing a Global Delivery/Managed Services Team. Skilled in liaising with clients, understanding their needs, and assisting them in realizing goals while adding value to both the client and the organization. Furthermore, I am committed to ensuring your solution stays current through the implementation of Microsoft's One Version strategy. I am eager to discuss your requirements and the project in detail at your convenience, either through a call or chat. Please let me know a suitable time.
IT Service Management
Microsoft Dynamics ERPProject ManagementMicrosoft Dynamics 365X++Software Version Upgrade - $100 hourly
- 0.0/5
- (0 jobs)
I am an experienced, dedicated and successful IT Service Delivery Manager with over 20 years of IT infrastructure, Applications support & Development experience in the Financial domain. I have executed large-scale IT Transformation, Service Transition, RPA / automation projects in agile / scrum framework and delivered significant value to the organization. Throughout my career, I held several diverse roles and have been consistently outperformed in RTB (Run the Bank) and CTB (Change the Bank) Projects, improving production stability, team productivity and ITIL processes (EM, IM, MIM, Problem & Change Management) etc.CORE SKILLS Accomplishments: 1. Developed a governance framework to govern RTB services diligently on People, Process & Tools theme along with SLA/KPIs, volumetric analysis in bi-weekly, monthly & Quarterly review discussion. This enabled to streamline service management ac,vi,es, audit readiness and reduce opera,onal burden. 2. Executed knowledge transi,on (KT) of large outsourcing transforma,on (CHF 72 Million, 232 apps & 200+ SMEs) globally from internal team to vendor partner and a\ain opera,on steady state within 4 months. MS transforma,on resulted 45% RTB cost savings upfront to the division. 3. Chaired stability improvement program for IWM globally and improved stability from 80 to 96% of top 8 applica,ons (Charles River, Aladdin, AMDataHub, Product Buffet, RMPlus, CS Digital & OneGlobus etc) within 1 year. 4. Led transforma,on Program - TechAlpha ( Agile, DevOps, Stability, Data, Cloud and Workforce ) and RPA ini,a,ve for RTB opera,ons. RPA helped in moving 20+ tasks from L3-> L2 & L1 and resulted 60 hours of monthly effort reduc,on and opera,onal risk.
IT Service Management
AutomationProgram ManagementGovernance, Risk Management & ComplianceAgile Project ManagementApplication ImprovementITILDatabase AdministrationChange ManagementIncident Management - $55 hourly
- 0.0/5
- (0 jobs)
• Extensive ServiceNow Expertise: Proficient in modules like ITSM, ITBM, CSM, and ITAM, delivering innovative and high-quality solutions across diverse industries. • Integration and Development: Strong background in system integration and development, with a proven track record of implementing complex projects, including: ○ Financial integrations. ○ Multilingual portal development. ○ Advanced resource optimization using ServiceNow capabilities. • Portal Customization: Expertise in customizing portals with branding, role-based access, automation flows, and secure service catalog development. • Enhancing Standard Modules: Skilled in enhancing out-of-the-box modules by: ○ Creating widgets. ○ Customizing Software Asset Workspaces. ○ Developing role-based Knowledge Bases. • Technical Proficiency: ○ Strong command of client-side and server-side scripting. ○ Hands-on experience with REST/SOAP APIs, JavaScript, and Postman. • Service Catalog Design: Experienced in designing and managing service catalogs for large-scale customers, ensuring smooth functionality and efficiency. • Data Management and Integration: Proficient in handling data migrations and integrating ServiceNow with various cloud applications using scripted REST APIs. • Agile Expertise: Adept at gathering and validating business requirements, ensuring seamless alignment with organizational goals, and delivering solutions in agile environments. • Deployment and Troubleshooting: ○ Expertise in managing code migrations. ○ Skilled in troubleshooting issues and delivering clear, comprehensive documentation. • Knowledge Transfer: Consistently ensures smooth deployments and effective knowledge sharing. • Request Fulfillment Platforms: Hands-on experience in request fulfillment platforms, deepening their understanding of IT service management.
IT Service Management
Web DevelopmentWeb ApplicationProject Portfolio ManagementCSOAPREST APIAPI IntegrationJavaScriptAutomationITILIT Asset Management - $5 hourly
- 0.0/5
- (0 jobs)
I have 2 year experince as Servicenow Engineer, My primary skill is ITSM CMDB, i was work on admin and dev client side and server side script like import set , update set , service catalog , business rule , client script , script include etc
IT Service Management
Configuration ManagementServiceNowITIL - $15 hourly
- 0.0/5
- (0 jobs)
ServiceNow Expertise: ITSM, HRSD, SPM, and Custom Applications. Integrations: Successfully completed 15+ third-party integrations. System Optimization: Focus on improving performance and scalability. Custom Solutions: Developed tailored applications to meet business needs. Portals: Built dynamic, user-friendly portals to enhance the user experience. End-to-End Delivery: Specialized in delivering complete ServiceNow solutions from design to deployment.
IT Service Management
Project WorkflowsSoftware Architecture & DesignRESTful ArchitectureITILCustom AppAPI IntegrationServiceNow - $13 hourly
- 0.0/5
- (0 jobs)
I am a ServiceNow Consultant (Business Analyst + Developer) with over 5 years of proven experience. I can help with: * Stakeholder Management * Requirement Management (Requirement gathering, Requirement analysis & elicitation, Gap analysis, Requirement documentation), Translating business requirements into user stories * Conducting User Training Sessions * Providing ServiceNow Product Demo and Solution Design * ServiceNow OOTB Implementation, Configuration & Customization * ServiceNow Custom app creation * ServiceNow Custom app creation * Providing end-to-end support from requirement management to solution designing to implementation * I have proven experience working on ServiceNow, JIRA, Confluence. * I am ServiceNow certified and currently hold 9x ServiceNow certifications (CSA, CAD, CIS - SPM, APM, ITSM, HR, CSM, Discovery, Event Management). * I am thorough with my communication and ensure timely and regular communication. * I have good interpersonal and analytical skills. Feel free to get in touch if you are looking for ServiceNow Business Analyst or ServiceNow Developer or ServiceNow Consultant or ALL!
IT Service Management
Custom AppRequirement ManagementRequirement AnalysisBusiness AnalysisServiceNow - $30 hourly
- 0.0/5
- (0 jobs)
I am a Observability expert with 7yrs experience and strong knowledge of Nagios Core/XI and Dyantrace at expert level. Full end to end configurations and implementation and deployment of monitoring agents on SaaS as well as prem
IT Service Management
System MonitoringMicrosoft Windows PowerShellUnix ShellLinuxDynatraceNagios Core - $12 hourly
- 0.0/5
- (0 jobs)
Hi, I 'm an IT Engineer and I have 15 Years of Experience in IT Support and building Websites for small and medium size businesses. Full Project execution from start to End.
IT Service Management
Server Operating SystemWindows 11 AdministrationComputer HardwareContent CreationDigital MarketingWebsite IntegrationData ExtractionData EntryAntivirus & Security SoftwareWebsiteWeb Component DesignIT ConsultationIT ManagementIT Support - $9 hourly
- 4.2/5
- (6 jobs)
🚀 **SEO Specialist: Your Ticket to Digital Success!** I'm here to help your business shine online! With years of experience, I've mastered the art of SEO (Search Engine Optimization) to boost your visibility and drive real results. **What I'm Good At:** 🎯 Finding the best keywords to make sure your website gets noticed. 📈 Using smart strategies to make sure your website ranks high on search results. 💡 Creating content that both people and search engines love. 🔍 Checking your website's technical stuff to keep it running smoothly. 📊 Using data to make sure we're always getting better. **Cool Things I've Done:** 🏆 Helped an online store get 150% more visitors! 🌟 Doubled the number of people signing up for a software service. 🔧 Fixed some big problems for a popular website, making it show up 30% higher in search results. 📚 I've got a degree in Digital Marketing and I'm always learning new stuff to stay ahead. Let's work together to make your online presence stand out and grow! Send me a message, and let's make magic happen!
IT Service Management
ServiceNowWordPressHTML5AngularJSVue.jsJavaScriptReactPHPWooCommerceLaravelFront-End DevelopmentWebsite SecurityPage Speed OptimizationWordPress e-Commerce - $20 hourly
- 0.0/5
- (0 jobs)
Project Manager | Application Support and Maintenance | Onshore Support | Transition Management Service Delivery | Microsoft Technologies | ITIL Certified Accomplished professional with over 21 years of IT industry experience, a diverse skill set, and a proven track record of success across various roles and industry verticals. Expertise spans project management, resource management, financials, stakeholder management, risk management, and compliance, essential for effective Project Management. Proficiency in Microsoft technologies, quality procedures, and ITIL framework enhances capabilities in driving project success. Experienced in Application Support & Maintenance, Transition Management and adept at leading cross-functional teams. Accomplished in delivering high-quality solutions, resolving complex issues, and optimizing processes to meet project goals and objectives. Strong problem-solving skills, adaptability, and communication abilities contribute to successful project outcomes.
IT Service Management
ASP.NETMicrosoft SQL ServerITILIT SupportTechnical Project ManagementTech & ITTechnical Support Want to browse more freelancers?
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