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Hire the best IT Service Management Specialists in Nairobi, KE

Check out IT Service Management Specialists in Nairobi, KE with the skills you need for your next job.
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  • $35 hourly

    • 0.0/5
    • (0 jobs)
    I am a technically experienced information technology professional who has an extensive history of system design, installation, and configuration of servers and network. I have a broad knowledge and success in an engineering development environment with comprehensive experience implementing applications and programs, I am able to effectively ensure compliance with all security protocols, procedures and regulations. I have project management experience and am able to direct multiple tasks effectively and readily master innovative software and tools. I am also proficient with troubleshooting systems and conducting system resolutions.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Agile Project Management
    Office 365
    Enterprise Architecture
    Product Management
    Microsoft Azure
    ITIL
    Mobile Device Management
    Windows Server
    Linux System Administration
    Desktop & Laptop Support
    IT Infrastructure
    Service Level Management
    Windows 10 Administration
    Team Management
  • $10 hourly

    • 3.6/5
    • (2 jobs)
    I have specialized in information systems management and digital business transformation for small and medium sized businesses. My skills include Windows Server Active Directory administration, Oracle cloud data and database management, Microsoft Office 365, Microsoft Dynamics Navision and Zoho One customization, implementation and maintenance. I am a dynamic IT professional with a proven track record of 8 years in systems administration, IT resource planning, adept management of SaaS applications, expert end-user support and successful implementation of customer-centric IT projects. My excellent interpersonal and English communication skills ensure I collaborate to achieve results. With integrity, commitment and organization, I do multitask to successfully serve independently making me a reliable team player who gets the job done. My skills include: 1. Microsoft O365 setup and system administration 2. End to end Zoho One setup, customization and integration of the applications including Zoho CRM , Zoho Books, Zoho Analytics, Zoho Inventory, Zoho Projects, Zoho People, Zoho Desk, Zoho Forms, Zoho Survey, Zoho Mail, Zoho WorkDrive 3. Data migration from Microsoft Office 365 and Google Workspace to Zoho Applications 4. End user IT Technical Support 5. Data reporting and visualization/ dashboards using Power BI, Oracle Cloud Analytics and Zoho Analytics Attained certifications ● Oracle Machine Learning using Autonomous Database 2023 Certified Associate (OCA) ● Oracle Autonomous Database Cloud 2023 Certified Professional (OCP) ● Oracle Cloud Data Management 2023 Certified Foundations Associate ● EPI Digital Transformation course ● EXIN EPI Certified IT Manager
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    Oracle Database
    Zoho Analytics
    Zoho Projects
    Zoho Platform
    Zoho Books
    Zoho Desk
    WordPress Development
    Microsoft SharePoint Administration
    Database Management
    WordPress e-Commerce
    Office 365
    System Administration
    Microsoft Active Directory
  • $7 hourly

    • 0.0/5
    • (3 jobs)
    Transforming your productivity with top-tier executive support Hi there! I’m an experienced and highly adaptable Executive Assistant with a proven track record of providing world-class administrative and organizational support to executives, entrepreneurs, and business leaders. Whether you need someone to streamline your operations, handle high-priority tasks, or keep your business running smoothly behind the scenes, I’m here to help you reach your goals efficiently and effectively. What I Bring to the Table Multitasking Guru:From managing competing priorities to ensuring your calendar is perfectly synced with your goals, I can handle a high volume of tasks without missing a beat. I’ve successfully supported C-suite executives by staying one step ahead of their needs. Time Management & Prioritization: I specialize in keeping your day on track and ensuring that deadlines are met. Using advanced project management tools and techniques, I’ll help you prioritize your work, handle meetings, and manage projects with precision. Problem-Solving Under Pressure: No task is too big, no deadline too tight! I thrive in fast-paced environments where I can quickly adapt to last-minute changes, solve urgent issues, and keep everything running smoothly. Adaptability: My ability to pivot when priorities change has been key to my success. Whether it’s adjusting to new technologies, shifting project timelines, or taking on unexpected challenges, I stay flexible and focused on delivering results. Confidentiality & Trust: Discretion and trust are at the core of my working relationships. I've regularly handled sensitive and confidential information, from business acquisitions to executive decision-making processes. I guarantee complete confidentiality in all my work. Services I Offer: - Calendar and email management - Travel coordination and itinerary planning - Project management and task prioritization - Meeting coordination and agenda preparation - Data entry, report creation, and document management - Communication handling with clients, vendors, and stakeholders - Process improvements for office management Why Work With Me? I’m not just an assistant—I’m a strategic partner who will help you increase your productivity and free up your time to focus on what matters most. With a proactive approach, I anticipate your needs, solve problems before they arise, and ensure that your business operations are seamless. Let me take care of the details so you can focus on growing your business. Together, we’ll accomplish more in less time and with less stress! Ready to work with someone who can take your business to the next level? Let's chat!
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    Email Support
    Live Chat Software
    Phone Support
    Intercom
    Salesforce
    Gorgias
    Slack
    Customer Service
    Customer Satisfaction
    Zendesk API
    Bookkeeping
    CRM Software
    Cold Call
    Shopify
  • $15 hourly

    • 0.0/5
    • (3 jobs)
    Hello! I'm Peter Githinji, a skilled and motivated IT Support Engineer with 9 years of experience in providing top-notch technical support and solutions to clients from a wide array of industries. As an IT professional, I am committed to delivering exceptional services that cater to your unique requirements and ensure a seamless digital experience for your business or personal needs. My Expertise: Technical Troubleshooting: Whether it's software glitches, hardware malfunctions, or network connectivity issues, I excel in identifying and resolving a wide range of technical problems swiftly and efficiently. My in-depth knowledge of various operating systems and applications empowers me to tackle challenges with precision. Help Desk Support: I specialize in delivering timely and effective help desk support, offering personalized assistance to users with diverse levels of technical expertise. I am dedicated to resolving issues promptly, ensuring minimal downtime, and providing clear instructions to empower users in handling common technical concerns. Network Configuration and Administration: From setting up secure networks to managing routers and firewalls, I am well-versed in configuring and maintaining network infrastructure. Your data security and privacy are my top priorities, and I take every measure to safeguard your systems from potential threats. Software and Hardware Upgrades: As technology evolves, I stay up-to-date with the latest advancements and can guide you through software updates and hardware upgrades that enhance your system's performance and efficiency. Data Backup and Recovery: Protecting your critical data is crucial. I implement reliable data backup solutions and ensure efficient data recovery processes to safeguard your valuable information. Why Choose Me: Reliability: I take great pride in delivering consistent, reliable, and high-quality IT support services. With a strong commitment to meeting deadlines and exceeding expectations, I guarantee that your IT needs are in safe hands. Effective Communication: I believe that clear and open communication is essential for successful collaboration. I actively listen to your concerns, provide regular updates, and maintain a transparent communication channel throughout the project. Flexibility: I understand that every client's needs are unique, and I am adaptable in tailoring my solutions to align with your specific requirements. Whether you need ongoing support or a one-time assistance, I am here to accommodate your preferences. Client Satisfaction: My ultimate goal is your satisfaction. I am dedicated to delivering solutions that not only meet your immediate needs but also contribute to your long-term success.
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    Troubleshooting
    Hardware Troubleshooting
    Backup & Migration
    Ticketing System
    Office 365
    Server Administration
    Windows Administration
    Firewall
    Information Technology
    Computing & Networking
    Computer Network
    Network Engineering
    Tech & IT
    IT Support
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    I am an IT Engineer with a broad and dynamic skill set encompassing Microsoft system administration, technical support, and a strong foundation in IT. My academic background, technical proficiency, and problem-solving abilities equip me to handle a wide range of IT challenges. I excel in managing Microsoft technologies, including Windows Server, Active Directory, Exchange Server, SharePoint, and Office 365, while prioritizing security and compliance. I also thrive in customer-facing roles, utilizing my strong customer service skills to assist end-users effectively and efficiently. With adaptability and a commitment to continuous learning, I remain up-to-date with the ever-evolving IT landscape. As a team player, I collaborate seamlessly with colleagues and engage effectively with technical and non-technical stakeholders. I am a versatile and well-rounded IT professional with a strong foundation in IT engineering, Microsoft system administration, and technical support. My technical expertise, problem-solving skills, and commitment to staying current in the field make me a valuable asset in the ever-evolving world of IT. Whether it's managing Microsoft systems, providing top-tier customer support, or collaborating effectively in a team, I bring a diverse skill set and dedication to excellence to every task.
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    Cloud Computing
    iOS
    Project Management
    ITIL
    Cross Functional Team Leadership
    Data Analysis
    Virtual Desktop Infrastructure
    IT Support
    Troubleshooting
    Cloud Services
    Microsoft Windows
    Office 365
    System Administration
  • $12 hourly

    • 0.0/5
    • (0 jobs)
    I'm a network software developer, who can help you in proposal writing, transcriptions, WordPress, proofreading, html etc. and I'm here to help you create a better profile and also build your website *Let me help you manage your projects effectively and in order *And I also work with time, I manages my working time with my clients effectively without any delay of work to be done.
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    Technical Writing
    Product Backlog
    Product Management
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I am a highly efficient, hardworking, and talented IT professional with 23 years’ experience in the IT industry and over 20 years of management experience acquired in both local and international organizations. During this time, I was involved in IT technical leadership, strategy development, project management, systems administration, IT service Management, database administration, systems development, data security and privacy, planning, budgeting, people and knowledge management, mentorship and training. I am self-driven, result oriented, diligent, passionate, well organized and a team player. I am looking for an exciting job opportunity that will enable me to utilize my skills sets and grow to my fullest potential.
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    Microsoft SharePoint Administration
    Office 365
    Cisco Certified Network Associate
    Microsoft Certified Information Technology Professional
    Windows Administration
    ITIL
    Intuit QuickBooks
    Project Management
    Data Analytics & Visualization Software
    Information Security
    Network Administration
    Microsoft Azure
    Microsoft Exchange Server
    Microsoft Active Directory
  • $30 hourly

    • 0.0/5
    • (0 jobs)
    Seasoned IT professional with over a decade of experience in optimizing and securing information systems across diverse environments. Expertise in Microsoft 365 (M365) administration, including SharePoint and MS Teams, with experience in large-scale M365 migrations, designing architecture setups, and driving digital transformation initiatives. Adept at developing best practices, managing complex network infrastructures, and enhancing operational efficiency through infrastructure automation. Proficient in IT governance, data protection, and compliance, with a proven track record in creating and delivering tailored training and support materials. Demonstrates strong analytical and problem-solving skills, with a commitment to continuous learning and innovation in the IT domain. Passionate about advancing technology solutions, fostering cross-functional collaboration, and delivering IT support to empower end-users and drive organizational success
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  • $12 hourly

    • 0.0/5
    • (0 jobs)
    Highly experienced ICT Support Specialist with a demonstrated history of working in the information technology and services industry. Proficient in network administration, hardware and software troubleshooting, and user training. Skilled in team leadership, project management, and system evaluations. • Managing the technical and administrative tasks for the planning, installation, and maintenance of the company's computers, workstations, and servers. • Evaluating and assessing compatibility of products like computers, software programs, data storage solutions, and accessories. • Installing, upgrading, and troubleshooting hardware and software, tracked performance and progress via reports. • Conducting staff training on new software upgrades, systems, and best practices. • Evaluating security and control aspects of technologies including internally developed applications and defining security requirements to ensure compliance guidelines are met and maintained.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    IT Infrastructure
    IT General Controls Testing
    IT Management
    IT Consultation
    IT Procurement
    IT Career Coaching
    IT Capacity Planning
    IT Asset Management
    IT Sourcing
    IT Project Management
    IT Compliance Audit
    Phone Communication
    Information Technology
    IT Support
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