Upwork home
Sign up
Secondary

Hire the best IT Service Management Specialists in Lagos, NG

Check out IT Service Management Specialists in Lagos, NG with the skills you need for your next job.
Hire freelancers
  • $25 hourly

    • 5.0/5
    • (24 jobs)
    Proactive System Administrator with 5+ years of experience in cloud environments, virtualization, and network security. Demonstrated success in reducing system downtime by 30% through automation and proactive monitoring and skilled in Microsoft 365, Azure, Active Directory, and PowerShell scripting, with a strong focus on security compliance and team collaboration. Skills Summary: Computer Hardware: Windows XP/Vista/7/8/10, Mac OS, Networks: LAN, WAN, DHCP, DNS, TCP/IP Server: Windows Active Directory Tools: PowerShell, Hyper V, Azure VM, Kaseya, IT Glue, BMS, Connectwise Cloud Technologies: Office 365 AWS, Microsoft Azure AI Technologies: Microsoft Copilot
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    VoIP Administration
    Helpdesk
    End User Technical Support
    LAN Administration
    Incident Management
    Domain Migration
    Google Workspace
    IT Infrastructure
    Hardware Troubleshooting
    Windows Administration
    Technical Support
    Security Management
    System Administration
  • $17 hourly

    • 5.0/5
    • (17 jobs)
    An experienced information technology professional with 9 years’ experience, knowledgeable in managing projects for business initiatives with the ability to assign tasks, mediate interpersonal conflicts and implement company procedures. Resourceful, creative, innovative and flexible, with proven abilities to work productively within diverse environments and a great desire to ensure industry success and productivity. Have a broad knowledge of office 365 and hands-on experience with Exchange Online, Teams, SharePoint and Onedrive
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Cross Functional Team Leadership
    Office 365
    Microsoft SharePoint
    Microsoft Outlook
    Microsoft Exchange Online
    Customer Support
    ITIL
    Virtual Assistance
    Online Chat Support
    Phone Support
    End User Technical Support
    Ticketing System
    Customer Service
  • $20 hourly

    • 5.0/5
    • (7 jobs)
    Dayo Olalere is a consulting specialist much experienced with the US Government Contracting domain. He has equally had experience working with global and Fortune 500 companies on various projects ranging from construction/facility works to IT implementation to investments documentation, management team collaborations, and so on. Dayo's goal is basically to assist and help businesses with operational efficiencies, performance excellence, expansion, and growth. * help with contract opportunities monitoring, bid/no bid tool management * manage business meetings scheduling, project development, execution and management * do contract award analysis/venture/proposal preparations, pricing and response writings to RFPs, RFQs, RFIs, Invitation to Tenders(ITT)/Bids) * led project teams, people, manage and solve problems Oladayo is a "deep generalist" who is so passionate about securing the future of global demands and supply of talents and energy. I do have a very big flair in consuming data (reasons for my foray into data science and skill capabilities)
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Technical Writing
    Request for Quotation
    Business Analysis
    Data Analytics
    People Management
    Email Support
    Tender Document
    Management Consulting
    Financial Projection
    Executive Support
    Government Procurement
    Request for Proposal
  • $40 hourly

    • 5.0/5
    • (6 jobs)
    As an experienced professional, I offer quality service to meet and exceed my client’s requirements, suggest other areas of value, guarantee reliability, and assure value for money while always incorporating client feedback for the best engagement outcome. For proper expectation management and to help guarantee a satisfied customer, we expect most engagement discussions to begin with a pro bono preliminary session to discuss and dimension client requirements, with the following being a desired outcome of this initial meeting: ◉ Agree on acceptable output/outcome of the engagement ◉ Understand client communication and feedback requirements ◉ Clarification of requirements, including in-scope and out-of-scope items ◉ If applicable, discuss key success factors and key performance indicators ◉ Understand client communication and feedback requirements ◉ Agree delivery timeline My areas of expertise include the following: ✅ Enterprise Modeling Using Sparx Systems and ArchiMate ✅ IT Service Management ✅ IT Project Management ✅ COBIT Implementation ✅ Technical Documentation covering SOPs, IT Policies, Instructional manuals, and user guides What you will get is... ✅ Professionalism ✅ Timely Delivery ✅ Quality Output ✅ Customer Satisfaction Get in touch and let us discuss further on how I can contribute to your project success.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    ITIL
    IT Consultation
    Enterprise Architecture
    Data Entry
    COBIT
    Modeling
    ISO 9001
    Technical Writing
    IT Management
    Benefits
    ISO 27001
    Procedure Development
  • $25 hourly

    • 5.0/5
    • (24 jobs)
    👋I'm Emmanuel, a Microsoft MVP in the Microsoft 365 category, with almost a decade of experience in IT. I focus on enabling business by using technologies to optimize organization strategies, processes, and workflows. I have experience in Infrastructure, Cloud Services, and Productivity applications. I also focus on securing the platforms. I help organizations set up Microsoft 365 tenants and provide worldwide Technical Support to IT Administrators. I have excellent customer service skills as well as communication skills. I am enthusiastic, reliable, and hardworking in helping businesses with their Technical issues and digital transformation. Major areas of expertise: ➡️Microsoft 365 ➡️Microsoft Azure ➡️Microsoft Entra ID ➡️Microsoft Teams ➡️Microsoft Exchange Online ➡️Microsoft SharePoint Online ➡️OneDrive for Business ➡️Microsoft Defender (Security) ➡️Microsoft Purview (Compliance) ➡️Microsoft Intune(Device and Application Management) ➡️Microsoft Copilot Studio (Custom chatbot) ➡️Azure AI Services including Azure Open AI ➡️Windows Server (AD, DNS, DHCP, WSUS, etc) ➡️Exchange Server ➡️Migration of Data (Emails, Files, etc) Professional Certifications: ⏺️Microsoft 365 Certified: Enterprise Administrator Expert ⏺️Microsoft 365 Certified: Teams Voice Engineer Expert ⏺️Microsoft 365 Certified: Endpoint Administrator ⏺️Microsoft 365 Certified: Collaboration Communications System Engineer ⏺️Microsoft 365 Certified: Teams Administrator ⏺️Microsoft 365 Certified: Fundamentals ⏺️Microsoft Certified: Azure Solutions Architect ⏺️Microsoft Certified: Identity and Access Administrator ⏺️Microsoft Certified: Azure Security Engineer ⏺️Microsoft Certified: Azure AI Engineer ⏺️Microsoft Certified: Azure Fundamentals ⏺️Microsoft Certified: Security, Compliance, and Identity Fundamentals ⏺️Microsoft Certified: Azure Data Fundamentals ⏺️Microsoft Certified: Azure AI Fundamentals ⏺️Microsoft Certified: Dynamics 365 Fundamentals (CRM) ⏺️Microsoft Certified: Dynamics 365 Fundamentals (ERP) ⏺️Microsoft Certified: Power Platform Fundamentals ⏺️Microsoft Certified: Dynamics 365 Fundamentals ⏺️Microsoft Certified: Microsoft Certified Trainer ⏺️Fortinet Network Security Engineer I am happy to assist with any IT-related issues that you might have Hit the INVITE button and let's discuss
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Microsoft Intune
    Technical Project Management
    Cloud Security Framework
    Cloud Engineering
    Technical Support
    Customer Service
    Microsoft Windows PowerShell
    Microsoft Azure
    System Administration
    Incident Management
    Microsoft Endpoint Manager
    Cloud Security
    Microsoft Exchange Online
    Microsoft Teams
  • $20 hourly

    • 5.0/5
    • (5 jobs)
    Dedicated IT professional with over 6 years of experience in managing, optimizing, and securing enterprise IT infrastructures. Specializing in Microsoft 365 cloud technologies, virtualization, server administration, and enterprise applications, particularly in the Oil and Gas sector. Renowned for problem-solving abilities, minimizing downtime, and implementing efficient technical solutions. Proficient in bridging technical concepts to non-technical stakeholders, while ensuring compliance and operational excellence. Enthusiastically committed to continuous learning and technological advancement. I have experience creating technical architecture documents and SOP creation for operation. I have experience working daily on incidents, problems, and service requests under the direction of an Infrastructure Specialist. I have experience working with a team and helping to provide technical suggestions related to tickets. I have experience collaborating with Internal and customers for troubleshooting incidents and adhering to critical incident procedures. I have experience communicating with customers on project status reports and dashboards, meeting agendas and minutes, and executive information. The following are my experience with Microsoft Office 365 but not limited to them: • Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, OneDrive for Business, Exchange Online, and Active Directory Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP) • Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA • Installation and Activation of Office Applications O365 channels and Patching deployment • Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification • Experience in handling migration issues from on-premises to cloud • Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security, and Compliance • Experience in managing Hybrid environments, Exchange Online Protection, DirSync/ADFS Environment • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Exchange Online, Azure Active Directory, Azure AD synchronization • Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell, and Microsoft Teams Management Shell. • Managing Identities in Microsoft Azure Active Directory • Managing Cloud Security and Data with Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery. • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Real-time experience on Microsoft Office 365, SharePoint Online, PowerApps, Power Automate, and SharePoint Framework • Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets • Perform scripting administration tasks and reporting using PowerShell or other scripting technology developing scripts for automating processes within the environment • Configure and implement a large-scale Active Directory environment •Good understanding and work experience with various mobility solutions •Troubleshooting skills on Outlook 2013 and 2016 •Good knowledge of Office 365 Groups Implementation, Security, Troubleshooting, and Event Log Administration •Evaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users •Experience with Migration Tools like Quest Migration or any third-party tool for Inter and Intra Exchange Organization migration for Exchange 2003/2007/2010/2013 and Office 365. •Troubleshooting experience on Outlook and Office • Excellent customer service skills. • Microsoft Office 365 Deployment and Administration • Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support, and Administration • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP) Please hit the invite button and let's get the project done quickly!.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    IT Support
    Microsoft 365 Copilot
    Desktop Support
    WordPress Development
    Email Support
    Microsoft Outlook
    Microsoft Teams
    Microsoft Exchange Server
    Office 365
    Windows Server
    Microsoft Active Directory
    Helpdesk
  • $15 hourly

    • 5.0/5
    • (9 jobs)
    SKILLS * Proven work experience as Technical Support Engineer, IT Helpdesk Technician or similar role * Hands-on experience with windows * Good understanding of computer systems, mobile devices and other tech products * Ability to diagnose and troubleshoot basic issues * Familiarity with remote desktop applications and helpdesk (Aeroadmin, Anydesk and Quick Assist) * Excellent problem-solving and communication skills * Ability to provide step-by-step technical resolutions * Knowledge use of PRTG to measure availability of network devices * Peachtree SAGE 50 for accounting * Freeping to monitor up and down-time of IP configuration * Use of Microsoft 365 Technologies * Installation of Hardware and software * Repair/Maintenance of Hardware and Softeware * Network devices IP configuration, PROFILE Perceptive Systems Analyst adapt at designing innovative IT solutions and enhancing existing systems with new features. Committed to improving business productivity and
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    IT Support
  • $6 hourly

    • 5.0/5
    • (4 jobs)
    Experienced IT professional with years' of experience in Information Technology. Skilled at problem solving, advanced troubleshooting, enterprise architecture, cloud computing, service delivery, system analysis and design. Demonstrated mastery in evaluating requirements for business application integration and service activation. Proven mentor and training with expertise in communicating across organizational levels and with cross-functional teams to drive shared vision and foster culture of excellence. Abayomi has managerial and technical expertise capable of ensuring the effective performance of people and systems to improve organisational efficiency and optimised delivery. Abayomi is enthusiastic, self-motivating, sociable, change oriented, active, and innovative.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    ITIL
    Microsoft Azure
    Customer Support
    Administrate
    Computing & Networking
    Network Engineering
    Desktop Application
    System Administration
  • $50 hourly

    • 0.0/5
    • (0 jobs)
    PROFILE Experienced IT Infrastructure Manager with a strong background in managing and optimizing complex IT systems. Proven expertise in project management, leading successful initiatives from design to implementation. Specialized in ensuring the efficiency, security, and scalability of organizational infrastructure. Eager to leverage technical proficiency and project management skills to enhance IT functionality and support organizational goals.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    IT Procurement
    IT Management
    IT Support
    IT Project Management
    Network Administration
    Cloud Architecture
    DevOps Engineering
    IT Infrastructure
  • $75 hourly

    • 0.0/5
    • (0 jobs)
    I am an IT Operations and Applications Support Manager with over 8 years of experience planning, coordinating, and overseeing IT and system management and system performance optimization to enhance operations. I possess proficiency in applying Agile and Six Sigma principles to streamline processes and enhance operations. Over the years, I have managed cross-functional IT teams to enhance service delivery and application performance, which enhanced end-user experience. As an Application Support Manager, I serve as the primary point of contact for numerous business users, business relationship managers, and other key stakeholders in supporting operations. I also provide subject matter expertise for web and mobile banking applications, facilitating informed decision-making and prompt issue resolution. For my resourcefulness, I was commended for leading the successful implementation of SWIFT, RTGS, NIP, NEFT, and cheque truncation system, compliance and regulatory tools, EDMS, and application monitoring tools to ensure seamless operations. I have achieved these outstanding feats over the years: • Upgraded SWIFT Autoclient Server with zero disruptions, enhancing output. • Prioritised and mitigated outages that led to a 25% boost in issue resolution. • Spearheaded BCP/DR setup, driving 98% ISO 27001 compliance in 5 years • Steered FBNQuest Securities DMA App, increasing clients & profits by 25%. • Upped project efficiency by 25% via optimal 3rd party resource management. I can leverage diverse technological tools to automate processes, drive cloud computing, develop continuity planning and disaster recovery, and monitor KPIs. I am competent in managing positive customer relationships and facilitating collaboration to enhance issue identification and resolution.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    IT Compliance Audit
    Swift
    Salesforce
    Disaster Recovery
    Project Management
    AWS CloudFormation
    Microsoft Azure
    Information Technology Operations
    Office 365
    Oracle Enterprise Service Bus
    SQL
    COBIT
    ITIL
    Application Lifecycle Management
  • $55 hourly

    • 0.0/5
    • (0 jobs)
    With a robust background in operations and service management, I bring precision, creativity, and efficiency to each project. I am skilled in creating comprehensive documentation that enhances team workflows, maintains clarity, and improves user experience. My tech skills span across various software and tools, making me adaptable to project requirements, while my design expertise ensures that each deliverable is engaging, streamlined, and effective. I’m passionate about supporting teams and clients with tailored solutions, consistently striving to add value and improve outcomes through structured, innovative approaches. Let’s collaborate to turn your vision into reality!
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Documentation
    Business Development
    App Development
    Blog
    FinTech Consulting
    Business Operations
    App Usability Analysis
    App Design
    IT Support
    T-Shirt Design
  • $48 hourly

    • 0.0/5
    • (0 jobs)
    Sulaimon is an Agile Management Consultant (Fellow of the Institute of Management Consultants) and Principal Managing Partner of Business Transformation Ltd. With over two decades of experience in IT, he drives transformational projects across industries like education, telecommunications, oil & gas, and more. His expertise spans corporate strategy, planning & implementation, project management, marketing & sales management, digital transformation through agile process engineering and re-engineering approaches with expert customer management BSS and OSS business / systems agile analysis capabilities. Operating from Lagos, Nigeria, he is passionate about delivering impactful solutions to clients globally.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Document Management System
    Hardware Troubleshooting
    Marketing Management
    Software Testing
    Customer Support
    Business Process Management
    Enterprise Resource Planning
    Project Management
  • $15 hourly

    • 4.4/5
    • (4 jobs)
    I am a Top rated freelance Microsoft 365 SME, Microsoft Security Administrator Associate, Microsoft Messaging Administrator Associate, Microsoft Teams Administrator Associate, Azure Administrator Associate, Azure Security Engineer Associate, Azure DevOps Engineer, and a Microsoft Certified Trainer. I help organizations set up Microsoft 365 tenants and provide worldwide Microsoft 365 Technical Support to IT managers, IT directors, heads of IT, CTO, and CEOs of organizations globally. I support hybrid and cloud-only Microsoft 365 deployment for the following regions: EMEA, NOAM, and APGC clients. I have experience creating technical architecture documents and SOP creation for operation. I have experience working daily on incidents, problems, and service requests under the direction of an Infrastructure Specialist. I have experience working with a team and helping to provide technical suggestions related to tickets. I have experience collaborating with Internal and customers for troubleshooting incidents and adhering to critical incident procedures. I have experience communicating with customers on project status reports and dashboards, meeting agendas and minutes, and executive information. The following are my experiences with Microsoft Office 365 but not limited to them: • Strong understanding of day-to-day functionality in Office 365 services like Microsoft Teams, OneDrive for Business, Exchange Online, and Active Directory Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP) • Supports Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA • Installation and Activation of Office Applications O365 channels and Patching deployment • Mailbox management like Mailbox permission, delegation, quota management, mail tracking, and mail transport rule creation/modification • Experience in handling migration issues from on-premises to cloud • Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, Security, and Compliance • Experience in managing Hybrid environments, Exchange Online Protection, DirSync/ADFS Environment • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Exchange Online, Azure Active Directory, Azure AD synchronization • Administration of Cloud services using GUI and Microsoft PowerShell, Azure Module PowerShell, Exchange Management Shell, SharePoint Management Shell, Skype for Business Management Shell, and Microsoft Teams Management Shell. • Managing Identities in Microsoft Azure Active Directory • Managing Cloud Security and Data with Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery. • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Real-time experience with Microsoft Office 365, SharePoint Online, PowerApps, Power Automate, and SharePoint Framework • Managing user accounts and user licenses through the Office 365 admin center in the Microsoft cloud platform or Windows PowerShell cmdlets • Perform scripting administration tasks and reporting using PowerShell or other scripting technology developing scripts for automating processes within the environment • Configure and implement a large-scale Active Directory environment •Good understanding and work experience with various mobility solutions •Troubleshooting skills on Outlook 2013 and 2016 •Good knowledge of Office 365 Groups Implementation, Security, Troubleshooting, and Event Log Administration •Evaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users •Experience with Migration Tools like Quest Migration or any other third-party tool for Inter and Intra Exchange Organization migration for Exchange 2003/2007/2010/2013 and Office 365. •Troubleshooting experience in Outlook and Office • Excellent customer service skills. • Microsoft Office 365 Deployment and Administration • Microsoft SharePoint Online/OneDrive For Business, Exchange Online/Outlook, Skype for Business/Teams Deployment, support, and Administration • Managing Identities and Synchronization between the Microsoft Cloud and the On-Premises Environment. • Managing Cloud Security and Data with the use of Retention policies, DLP (Data loss prevention) policies, Litigation hold & eDiscovery • Exchange Online administration (user & permission, transport rules, spoofing & phishing prevention, configuration, and setup) • Exchange Online security-related technologies (SPF, DMARC, DKIM, EOP, OME, ATP) Please hit the invite button and let's get the project done quickly!
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Data Protection
    Microsoft Teams
    Microsoft SharePoint Administration
    Technical Support
    Microsoft Exchange Online
    Active Directory Federation Services
    System Configuration
    Hardware Troubleshooting
    Microsoft Outlook
    Customer Support
    Azure App Service
  • $15 hourly

    • 4.1/5
    • (2 jobs)
    Dedicated and customer-focused technical support with 4+ years of experience in providing technical support and troubleshooting for a range of products. I am proficient in using a variety of support tools and software to efficiently manage customer inquiries and resolve issues with clear documentation ethics. I have a strong use of the English Language in both Oral and Verbal communication to effectively interact with international clients I have an in-depth knowledge with IT Troubleshooting with my passion in problem-solving which enables me to stay on a Customer's challenge until it's resolved satisfactorily. Prioritize custome's issue and serves as a contact between the comapany and your customer Committed to continuous learning and staying up-to-date with the latest technology trends. Strength and interest: Desktop Support, Research, Microsoft office 365, Customer Support, Cloud Administration and Security.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Online Chat Support
    Email Support
    Administrative Support
    Windows Administration
    Multitasking
    Desktop Support
    End User Technical Support
    Troubleshooting
    Interpersonal Skills
    Customer Support
    Customer Service
    Product Knowledge
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    Experienced Technical Support Engineer with a strong track record of resolving over a thousand support requests with top ratings. Skilled in cloud administration, technical support, and project management, and a specialist in administering Microsoft 365 services. Known for excellent problem-solving abilities and a customer-centric approach, aiming to leverage expertise to enhance customer satisfaction and support efficiency.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Network Administration
    Customer Support
    Network Operating System
    Microsoft Word
    Google Docs
    Troubleshooting
    Typing
  • $35 hourly

    • 4.5/5
    • (2 jobs)
    A highly experienced, innovative and accomplished Salesforce Developer with over 7 active years experience in Visual force, Apex Programming and Data analytics with sound achievements in improving organisational performance, Adept experience in Salesforce Sales and Service Administration and Configuration, Social Studio and Social Automate Administration and Configuration, Force.com front-end User Interface and Back-end Scripting, RESTful Integrations, Information Technology Service Management, data/object configuration for highly complex CRM Implementations applied in a wide variety of Enterprise System Environments (I-Gaming, Fintech, Financial Service Industries) by managing IT Assets valued at over $300K, also trained in business analysis and information gathering, Robotic Process Automation, Data mining, Financial Systems and Documentation of Requirements. I am a dedicated and result oriented freelancer who will offer 100% attention to any Salesforce job presented and also provide you with timely quality jobs whenever called upon.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Salesforce CPQ
    SOSL
    SOQL
    Salesforce Lightning
    Salesforce Marketing Cloud
    Salesforce Service Cloud
    Enterprise Architecture
    Visualforce
    Application Lifecycle Management
    Salesforce App Development
    Enterprise Resource Planning
    Apex
    Salesforce CRM
    Salesforce Sales Cloud
  • $20 hourly

    • 5.0/5
    • (2 jobs)
    I've always been a none coding Tech Enthusiasm, thou I do little coding. What I love doing most are; • IT Support Specialist • System Administration • Remote support • Help Desk • Data Entry • Network Analysis • Microsoft Suit/Azure
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Data Entry
    IT Asset Management
    Phone Communication
    IT Management
    IT Procurement
    Front Desk
    Microsoft Excel
  • $15 hourly

    • 0.0/5
    • (0 jobs)
    I am a Process Automation Engineer and experienced Support Analyst with a talent for optimizing workflows and resolving technical issues efficiently. With expertise in ProcessMaker, I specialize in automating processes and executing seamless API integrations with external systems, ensuring efficient system development and integration. I focus on problem identification, analysis, and issue resolution, always keeping the end-user experience at the forefront. My strong customer service skills help me deliver exceptional support, resolving issues within SLA to ensure client satisfaction. A dedicated advocate for quality, I actively contribute to functional testing and continuously enhance processes to meet evolving requirements. Let’s connect to discuss how I can bring efficiency, innovation, and exceptional support to your team
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    JavaScript
    PHP
    SQL
    End User Technical Support
    ITIL
    Communication Skills
    Customer Support
    Phone Support
    Online Chat Support
    Email Support
    Problem Solving
    Process Improvement
    Business Process Automation
    Process Engineering
  • $5 hourly

    • 5.0/5
    • (1 job)
    A proactive, meticulous Microsoft 365 Technical Support Specialist that is enthusiastic about offering technical assistance. strong history of providing outstanding customer service. Proficiency in Microsoft Office Suite, Microsoft 365 Administration, System Administration, Windows Server Administration, Active Directory Connect, Azure Active Directory Services, Microsoft Windows Operating System, and in offering technical support via phone, email, and remote connection to Enterprise Administrators and end users. Additionally, a highly qualified and committed IT technician with a wealth of experience in troubleshooting complicated IT problems and offering first-rate technical support. strong familiarity with software, networks, and computer systems, along with a rapid diagnosis and debugging speed. a track record of excellence in delivering high-quality solutions in hectic and challenging settings. excellent time-management and organizing skills to prioritize work and adhere to deadlines. devoted to providing cutting-edge technological solutions by remaining current with the newest developments and trends in the industry. Looking for a challenging role where I can use my experience and help the company succeed. I have a track record of working with system infrastructure, support, administration, and CRM as an experienced IT specialist. I like working on CRM Automation projects and developing processes that enable businesses to use technology wisely to increase productivity and profitability. I'm here because I've had great success with my own businesses and I want to use my knowledge to assist others in achieving the same. Other services I can offer you include: • Administrative and Secretarial Support. • Customer Relationship Management • Tasks Coordination and Management • Email and Contact Management • File Organization and Management • Hardware testing, Networking, and Troubleshooting • Diagnosing with proficiency in software testing
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Asana
    Agile Project Management
    Microsoft Certified Professional
    Microsoft Dynamics CRM
    IT Project Management
    Digital Marketing Management
    CRM Development
    IT Infrastructure
    IT Support
  • $40 hourly

    • 0.0/5
    • (0 jobs)
    I am a business technology-oriented full-stack software developer with over 15 years of cumulative experience. I can single-handedly develop web, desktop & mobile(native or hybrid) applications at the highest level of expertise. With my wealth of experience & track record, I have gained the trust of my clients over the years, I am currently an independent tech consultant/developer acting as De facto CTO, and Technical/Managing Director for more than 5 companies in different sectors across the globe. In most cases I simply set up the team, provide the tech solution and train for operations. As a freelancer on Upwork, I am committed to providing excellent service and ensuring that every project is completed to the highest standard.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Android App Development
    Technical Project Management
    Information Technology Strategy
    iOS Development
    Software
    Software Development
    Information Technology
    Tech & IT
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I am skilled in IT Support for both local and remote clients. I have over 7 years experience in the IT industry with over 90% success rate in all my jobs.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Python
    Visual Basic
    Office 365
    IT Management
    Adobe InDesign
    Microsoft Active Directory
    DHCP
    ERP Software
    CorelDRAW
    SAP
    Network Administration
    Microsoft Windows
    macOS
    Linux
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a IT Service Management Specialist near Lagos, on Upwork?

You can hire a IT Service Management Specialist near Lagos, on Upwork in four simple steps:

  • Create a job post tailored to your IT Service Management Specialist project scope. We’ll walk you through the process step by step.
  • Browse top IT Service Management Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top IT Service Management Specialist profiles and interview.
  • Hire the right IT Service Management Specialist for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a IT Service Management Specialist?

Rates charged by IT Service Management Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a IT Service Management Specialist near Lagos, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance IT Service Management Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream IT Service Management Specialist team you need to succeed.

Can I hire a IT Service Management Specialist near Lagos, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive IT Service Management Specialist proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.