Hire the best IT Service Management Specialists in North Carolina

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$150 hourly
Varqa K.
- 4.5/5
- (196 jobs)
Top 1% Upwork EXPERT-VETTED, Office 365, Google Workspace, Email Migrations, Okta, IT Infrastructure assessments. Are you ready to supercharge your business growth while leaving IT complexities behind? I'm not just an IT professional – I'm your strategic partner in navigating the ever-evolving digital landscape. With a distinguished career spanning over 30 years in technology, I've honed my expertise as a former Enterprise IT Manager and technologist, consistently earning 5-star reviews from satisfied clients. Imagine streamlining your operations, focusing on what you do best, and leaving the intricacies of IT to a seasoned professional. As a top 1% expert vetted on platforms like Upwork, I've empowered businesses of all sizes to thrive in the remote work era. From transitioning to a distributed workforce to optimizing your tech infrastructure, I've got you covered. Client satisfaction is at the core of my approach: - I meet you where you are, catering to all skill levels. - Patience and friendliness define my interactions. - No tech jargon that leaves you bewildered – just clear, understandable guidance. - I respect your expertise in your field and collaborate seamlessly. - I understand the frustrations technology can bring and offer empathetic solutions. - Urgent situation? I'm available after hours for your peace of mind. For individuals, I offer: - Seamless remote support for hassle-free issue resolution. - Email setup and troubleshooting for effective communication. - Comprehensive OS support (Windows 7/8/10/11) and administration. - Expert hardware consultation and troubleshooting. - Swift software issue resolution and installation. - Unmatched proficiency in Microsoft Office suite. - Networking, internet, and browser optimization. - Thorough spyware and virus removal. - System performance assessment and optimization. - Your go-to resource for printers, backups, and more. For small businesses, envision: - Harnessing the power of Microsoft Exchange and streamlined email systems. - Mastery over Active Directory and hassle-free email migrations. - Unleashing the potential of Microsoft 365, SharePoint, and Google G Suite. - Seamless server migrations, whether physical or cloud-based. - Expert support for Windows OS and server administration. - Streamlined solutions for Patterson Eaglesoft, Quickbooks, and CRM systems. - Hardware and software troubleshooting with enterprise-grade finesse. - Effortless virus removal and desktop cleanup. - Elevated system performance and strategic backups. - From SQL Server to VOIP telephony – your tech solutions are covered. - Unlocking the potential of ESRI ArcGIS, SharePoint, Okta, and more. Embrace the future with confidence. Let's schedule a consultation call to unlock a realm of possibilities for your business. It's time to elevate your business with technology that empowers, not hampers. Book your consultation now and let's embark on this transformative journey together.

IT Service Management
Microsoft Teams
OKTA
Slack
Automation
CRM Software
Technical Support
Google
Microsoft SharePoint Administration
Business Consulting
Marketing Operations & Workflow
Windows Administration
Zoho CRM
System Administration
Office 365
$55 hourly
Eric R.
- 0.0/5
- (1 job)
Insightful, results-driven IT professional, successful in a range of areas while providing knowledge and expertise in both Data Management, IT Systems, Oracle Cloud Technologies and Oracle RDBMS to support Clinical, Corporate and Commercial applications to ensure the business can successfully initiate, manage and closeout clinical trials and ultimately delivery a high quality product to customers. Areas of Expertise: * System Administration / Integration * Database Administration * Data Integrity / Disaster Recovery * CDMS / CTMS / Safety systems * Application Development * Clinical Data Management * Risk Assessment / Impact Analysis * System Validation/UAT * Team and Project Leadership Technical Skills: Applications: Oracle Clinical v4.x, 5.1 RDC Onsite v4.x, 5.1 Oracle TMS v4.x, 5.1 Oracle Argus v7.01, 8.1.2, 8.2.3 Perceptive IMPACT v3.1.50, 3.2.11, 14.1 CRF WorkManager v3.5.7, 4.1.4, 4.2, 5.2 Infrastructure: Oracle Application Server 10, 11 Apache Tomcat 5.5, 6.x

IT Service Management
$50 hourly
Candi J.
- 0.0/5
- (0 jobs)
SERVICENOW + ITIL SPECIALIST | AUTOMATION & PEOPLE-FIRST TECH ServiceNow Implementation & Optimization Certified CSA + CIS-ITSM | Streamlining workflows, boosting user experience, and helping teams get the most out of ServiceNow. Hi, I’m Candi — an experienced IT Project Manager, ServiceNow Specialist, and process-minded problem solver who thrives at the intersection of people, systems, and strategy. With over a decade in IT and operations — and certifications in ITIL 4, ServiceNow CSA, and CIS-ITSM — I help teams implement meaningful change through streamlined workflows, clear communication, and user-first design. 💼 What I Do Best: Project Coordination & Delivery From planning and timeline tracking to stakeholder updates and change management, I keep your project moving and your people informed. ServiceNow Implementation & Support Whether you're launching new modules, optimizing current workflows, or needing technical documentation and training, I bring both technical knowledge and human understanding. Process & People Optimization I specialize in aligning internal processes with employee experience — helping teams collaborate better, work smarter, and love their tools. 🤝 What Sets Me Apart: Actively practicing ITSM and ITIL 4 framworks daily Self-starter who earned multiple ITSM certifications independently Skilled at working across departments and translating tech for all audiences Passionate about clarity, empathy, and outcomes — not just checklists Whether you need structured project coordination, ServiceNow expertise, or someone who truly sees the people behind the process, I’m here to help you deliver with impact. Let’s connect and make your systems smarter and your teams stronger.

IT Service Management
Product Management
Product Backlog
IT Support
ServiceNow
Project Management
Quality Assurance
Software QA
Scrum
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