Upwork home
Sign up
Secondary

Hire the best IT Service Management Specialists in Islamabad, PK

Check out IT Service Management Specialists in Islamabad, PK with the skills you need for your next job.
Hire freelancers
  • $35 hourly

    • 5.0/5
    • (33 jobs)
    ⭐⭐⭐⭐⭐ 5-Star Rating ✅ 🏆 Top Rated Performer on Upwork ✅ 100% Job Success Score ✅ Professional 🔥Having trouble with your computer? Whether it's slow performance, software issues, or other problems, I can help! As an experienced IT Support Specialist System Administrator and, I offer fast and reliable remote computer repair, tech support, and system management services. Whether you're using Windows 10, Windows 11, or macOS, I'll get things running smoothly again 🔥Need a customized Windows 10 ISO? I specialize in creating tailored Windows 10 ISO files to meet your specific needs, whether it's pre-installed software, drivers, or configuration settings. From PowerShell scripting to WIM file management, I can craft a solution that saves you time and ensures a seamless installation process. Let me help you with your custom Windows deployments! Having good expertise in: Remote Desktop Setup With Windows Password Recovery Slow Boot Fixe & Blue Screen of Death (BSOD) troubleshooting And Recovery WIFI Troubleshooting, LAN Connectivity fixes Disk Storage Space Optimization & System Restore Windows 10 Customize ISO and Image Windows 10 MDT (Media Deployment Toolkit) deployment PC Hardware Upgrades Components Computer Repair (Windows 11 & Mac) Desktop Remote support & troubleshooting for PCs and laptops Virus Removal and Spyware/Adware Removal With Tools Data Backup Solutions & Cloud Backup Services Password Reset & Recovery assistance Virtual Machine Configuration and migration Cleaning unnecessary files. Virtual Box setup VDI,VHD,VHDX conversion Virtual Machine To Bootable ISO conversion Pos $ Kiosks Configuration With Printer Installation and Setup PC maintenance Improvement & Hardware Optimization for business workstations SSD Cloning And Migration, Bad Sector Recovery, HDD Upgrades, and external drive setup BIOS Setup Updates & Clean Up Full Drive, Free Up hard disk Storage Space PC diagnostics and Restore with DISM tools Recovery With PowerShell And Command Prompts Anti-Virus Setup, Protection & Monitoring Pop-up Ads Removal and Malware Prevention Microsoft Windows 10 & Apple macOS MacBook Pro Installation Software Installation & Updates (e.g., Microsoft Office, Windows Desktop, Ubuntu) Printer Setup & Network Printer Configuration, Thermal Printers (Zebra) Installation Creating Windows 11 Customize ISO or Image with drivers, software, removing bloatware and settings Custom Windows Imaging, WIM File Management, Windows Unattended file, Windows Deployment Services (WDS) I provide fast and reliable remote support through TeamViewer or Any Desk. I ensure you will receive top-tier IT support from me to all your needs. If you're dealing with gaming computer issues, network or DNS failures, or need help with system administration, I am here to assist.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    CompTIA
    Windows 10 Administration
    Desktop & Laptop Support
    Operating Systems Development
    Technical Support
    System Administration
    Product Knowledge
    Computer Network
    End User Technical Support
    Microsoft Windows
    Tech & IT
    Troubleshooting
    IT Support
    Computer Maintenance
  • $30 hourly

    • 4.9/5
    • (8 jobs)
    I am an ITIL, PRINCE2, Kaseya VSA, Cyber Security and MS Office 365 certified professional with 24 years of rich and extensive experience in Technical Support coupled with Service Desk, Project Management, Process Automation, Security & Compliance and Team Management. I can assist you in building operational strategies and systems for your MSP based on industry best practices and TrueMethods framework. I will assist you in development of Service Offerings, technology stack and creating service packages both for fully managed and break/fix clients for smooth and efficient support. I will assist you in setup and configuration of your MSP tools, including: 1. Remote Monitoring and Management (RMM) 2. Professional Services Automation (PSA) 3. IT and documentation platforms like IT Glue. 4. Standard Operating Procedures (SOPs). Following are my areas of expertise: 1. Project Management and MSP Consultation. 2. Kaseya VSA, BMS and IT Glue. 3. Cyber Security and Information Security (ISO 27001). 4. Preparation of SOPs and Business Processes Automation. 5. Technical Writing, Presentations and Training material. In my previous roles I worked in many areas of IT in different industries starting from Technical Support to successful implementation of different projects as Project Manager. Thank you for visiting my profile and I am excited for being work with you.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    System Administration
    Windows Administration
    IT Support
    Office 365
    Cybersecurity Management
    SaaS
    IT Management
    ITIL
    Information Security
    Service Design
    PRINCE2
    Project Management
    Technical Documentation
  • $30 hourly

    • 5.0/5
    • (10 jobs)
    Hi, I'm Abid Aziz. I 've 28+ years of diversified experience and skills-set in information technology. I enjoy helping businesses create value with automation and digital transformation. My entrepreneurial mindset and working spirit, helps me assist businesses to reap intended automation benefits and use technology for competitive business edge. Throughout my career I have managed and led various automation and transformation projects in banking, energy, telecom, commercial and public sector. I have worked with clients from leading banking industry, energy sector, leading telecom cellular operator, commercial and public sector. I have worked on various consulting assignments for customers from Pakistan, Australia, Canada, UK, Italy, Latvia and many other. Projects: • Software Documentation (BRD, FRD) --- Land (tract) Management System --- Self-service System for Hardware Management --- KPI and Performance Analytics Platform --- HR Service Delivery --- Production System Monitoring and Data Insights --- Workspace Safety Suite.... etc. approx.. 16+ similar projects on Upwork Microsoft Power Platform (Power Apps, Power BI, Power Automate, and SharePoint) --- Leave Management System --- Customer Relationship Management --- Project (Tasks) Management... --- Call Center Dashboard --- Projects Dashboard --- Service Management Dashboard --- CRM Dashboard etc... 10+ various projects on MS Power Platform + SharePoint (Online), Teams IT Service Management Automation --- BMC Remedyforce solution --- InvGate Service Desk --- InvGate Asset Management --- InvGate InSight (CMDB)
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Process Documentation
    Software Documentation
    CRM Software
    Business Planning & Strategy
    Salesforce Sales Cloud
    System Analysis
    Market Research
  • $40 hourly

    • 5.0/5
    • (3 jobs)
    I am an experienced developer having advance level skills on ServiceNow and FreshService. I have already implemented Service Catalogs, Workflows, Service Portals, Widgets, Pages, Order Guides, Incident management, SDA, Change request, Service requests etc. Also integrated third-party tools with servicenow for alerting and monitoring of external systems. My other development experience includes PHP, .NET, JavaScript, JAVA, Android etc.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Android
    iOS
    Configuration Management
    IT Asset Management
    ITIL
    Freshdesk
    Freshworks CRM
    ServiceNow
    JavaScript
  • $40 hourly

    • 5.0/5
    • (3 jobs)
    I am an experience professional consultant of Project Management Product Management Technology solutions Technology Transformation Gap Analysis Change Management IT Consultant ERP/ MIS/BI Applications SAAS Application CRM & Customer Success Management Budgeting/Forecasting & Feasibility Analysis Business/Requirement Analysis Agile and DevOps Project Management
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    DevOps
    Scrum
    ERP Software
    Digital Strategy
    Digital Marketing Strategy
    CRM Automation
    Digital Transformation
    Gap Analysis
    Change Management
    Agile Project Management
    Project Management Office
    Product Management
    Project Management
    Business Analysis
  • $40 hourly

    • 5.0/5
    • (4 jobs)
    ⚡Are you looking for ICT Project Delivery Manager with ITIL Service management expertise as well? 🔧You need someone who has the right profile & can add value to your project through the following: ✅10+ years of experience , delivering IT Implementation & IT Service Management projects. ✅Experience managing SDLC project in Waterfall and Agile delivery mode. ✅Daily Tasks Management and Reporting ✅Project monitoring ensuring quality delivery as per deadline ✅Project Budgeting and Costing ✅Resource and capacity building ✅Project acceptances , invoicing , pre-sales , quotes and RFP preparation expertise ✅Organized PMO and knows well the project management tools (JIRA, Confluence, MS Project, W3) ✅Customer Support & Services at CxO levels[Technical reporting , meetings and presentation] ✅Jira/Confluence ,PMBOK ,ITIL educated ✅Microsoft Office Products Expert . Project Documentation Sounds Interesting? Let's talk.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    IT Project Management
    Atlassian Confluence
    Service Level Management
    Business Process Outsourcing IT Services
    Telecommunications
    Technical Project Management
    ISO/IEC 20000
    Managed Services
    Customer Support
    ITIL
    Jira
    Microsoft Office
  • $20 hourly

    • 5.0/5
    • (29 jobs)
    I am a passionate professional and innovative self-motivated individual who have a significant level of both skills and knowledge of IT. FIRST CLASS - Phone, chat, email, and remote desktop support L1, L2, L3 is available for helpdesk technical support tasks, IT tickets, assistance, and to resolve any other technical issues. I'm a Google Workspace expert with over 15+ years of experience on the area. I provide technical support, consultation and migration to the Google Workspace service and also provide migration from Google Workspace to another platforms. I'm very proficient when troubleshooting email delivery issues and email authentication (MX, SPF, DKIM, DMARC) and issue related to Google Workspace's API. If you are looking for a person that knows Google Workspace deeply, I'm here to assist you. !!!!! Please review the following skillsets to determine if I am a good fit for your needs!!!! Web hosting and DNS management: I configure A, CNAME, DNS, MX, and TXT records to ensure reliable domain functionality and email deliverability across platforms. Windows IT Administrator (Tier 2) - Active Directory / Domain Controllers, Migrations/Upgrades, Policies (GPO), and Custom Solutions - Microsoft Office 365 Administrator for Microsoft Outlook, Teams, Word, Excel - Microsoft Exchange Administrator including Email server and message Troubleshooting - Windows 10, Windows 11 Technical Support: Including General, Expert, Remote and Phone Support - Microsoft Azure AD and Hybrid Cloud/On-prem Domain Controllers - Troubleshooting Complex Problems - MacOS troubleshooting, resetting, installation, and upgrades, including user account management, software compatibility assessments, disk utility management, and performance optimization. Skilled in macOS security configurations, backup solutions with Time Machine, and integration with peripheral devices such as printers and external storage. - Debugging and Fixing Broken Automated Processes -Upgrading/Patching VERSION Services such as Web Server, Mail, OS, etc -Remote servicing and setup of Wireless, Printers, User Account Access, Mail Accounts Virtual Machines: - Microsoft Azure - Microsoft Hyper-V - VMWare Player, VMWare Workstation, ESXi/vSphere - Migrations, Troubleshooting, Repair, Upgrade - P2V/V2P/V2V (Physical to Virtual) - Other Hypervisors -Advanced WIFI & Wireless Networking: New passwords, Password recovery and reset, NEW Networks, Guest Networks, Quality improvements of range and functionality, troubleshooting, expansion, additions, upgrades. -Data Recovery: File UN-delete or Lost and Deleted Files, Drive failure, RAID failure, re-stitching, re-construction. - Printing, scanning troubleshooting, sharing, support, and drivers. - Wireless Troubleshooting, New Features, Security, Upgrades - Windows Domain Customization, Scripting, Automation - Virus removal PDF Creation, Editing, Filling, Generating and Saving I have a passion to solve any IT related problems. A good solution provider for all the mentioned IT services. Thanks
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Technical Support
    Virtualization
    Network Engineering
    Linux System Administration
    macOS
    Hardware Troubleshooting
    SQL
    Digital Forensics
    System Security
    Network Security
    Information Security
    Ticketing System
    DNS
    IT Support
  • $30 hourly

    • 5.0/5
    • (16 jobs)
    Certified Project Management Professional with 10 years’ experience in project initiation, planning, implementation, execution and M&E to drive results and add value to the organization. Proven ability to support multiple projects with medium to high complexity. Track record of development and implementation of the monitoring frameworks, engagement of third party monitoring services, monitoring of SOPs and process improvement plans, designing M&E plans, preparation of work plans, analysis of qualitative and quantitative data etc. The goal here is not just project management, but project delivery. Offers the following excellent skills: • efficiently synthesize project information and accurately establish project scope • set project costs and productivity benchmarks • successfully manage and control budgets • develop good working relationships with stakeholders at all levels to build consensus • effectively lead and coordinate project teams • solve critical issues in a time-sensitive environment • proven quality assurance, risk management and change management expertise Thorough knowledge of: • cross-functional project management concepts, methods and practices • information technology applications, processes, software and equipment • business systems design and business process management • testing techniques and methodologies A results-driven professional with strong client-centric skills and positive approach to project management.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Project Management
    Presentations
    Project Scheduling
    Agile Software Development
    Scrum
    Project Management Professional
    Communications
    Project Risk Management
    Business Analysis
    Budget Management
    Microsoft Project
    Project Plans
    Digital Project Management
    Status Reports
  • $25 hourly

    • 5.0/5
    • (1 job)
    I am an experienced FreshService and ServiceNow developer with advance level skills. I have already implemented Service Catalogs, Workflows, Service Portals, Widgets, Pages, Order Guides, Incident management, SDA, Change request, Service requests etc. Also integrated third-party tools with Servicenow and Freshservice for alerting and monitoring of external systems. My other development experience includes PHP, .NET, JavaScript, JAVA, Android etc.I am an experienced BI Developer.Intergration using Zapier,REST api.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Freshworks CRM
    RESTful API
    Zapier
    Third-Party Integration
    JavaScript
    Automated Testing
    Freshdesk
    ServiceNow
  • $5 hourly

    • 5.0/5
    • (1 job)
    This is Javed Ahmed IT & Network Support | IT & Networking Consultant | Desktop Support. I've been working in IT & Network Support | IT & Networking Consultant | Desktop Support for five years and more than 500+ tasks done. I am a professional specialist in facts access, Networking, and Troubleshooting any operating machine and server. I provide you with first-class services inside the complete subject. IT & Network Support | IT & Networking Consultant | Desktop Support I work as an IT & Network Support | IT & Networking Consultant | Desktop Support to maintain software, network, and train other clients/students, Warless Connection and Troubleshooting, Troubleshooting the IT issues in Office/online, Managing Windows Server, maintain shared devices on Network. e.g., Printer Biometric Devices, The IT & Network Support component includes help desk support, on-site support, monitoring and maintenance, and technical documentation. The help desk support team is available 24/7 to provide remote assistance for any technical issues that may arise, using state-of-the-art tools and techniques to diagnose and resolve problems quickly and efficiently. In the event of more complex issues that cannot be resolved remotely, on-site support can be provided to resolve the problem as soon as possible. The monitoring and maintenance component proactively monitors systems and performs regular maintenance to ensure optimal performance and minimize the risk of downtime. The technical documentation provides comprehensive technical documentation for all systems and processes, making it easier for IT staff to troubleshoot and resolve issues. The IT & Networking Consultant component provides expert advice and guidance on technology and networking solutions, helping organizations to align their technology with their business goals. The consultant works with organizations to understand their unique needs and provide recommendations for technology solutions that will meet their needs and improve their operations. The Desktop Support component provides support for desktop computers, laptops, and other end-user devices. This includes installation, configuration, troubleshooting, and maintenance of desktop systems, ensuring that users are able to work efficiently and effectively.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Tech & IT
    Desktop Support
    Social Media Management
    Ecommerce
    WordPress
    Windows Administration
    Office 365
    Network Design
    Network Administration
    Network Engineering
    Content Writing
    IT Consultation
    Microsoft Excel
  • $20 hourly

    • 0.0/5
    • (0 jobs)
    I offer top-notch IT support services to help individuals and businesses overcome any technical issues and problems that they might be facing. With years of experience and a deep understanding of various IT systems, I am confident in providing you with exceptional services to ensure your technology is running efficiently and smoothly.  Network Administration LAN, WAN, WLAN, NOC, IP Addressing & Subnetting.  Cisco, Huawei, H3C, Mikrotik and ADSL Routers Configurations.  Cisco, HP and TP-Link Switches Configurations.  Wireless Bridges and Devices Configurations with 2.4GHz and 5GHz frequencies and WLC Network.  Unifi Controller Configuration, Access Point Configuration, Management  OSI Model, TCP/IP Protocols, SSH, Telnet and VPN Configurations Site to Site, Remote Access, and IPSec.  Routing and Switching Protocols RIP, EIGRP, OSPF, BGP, MPLS, and STP.  ACLs, Port Security, MAC Filtering and NAT, PAT Configurations.  Configuration of VLAN, VTP, Inter VLAN Routing with SVI Method.  Network Designing, Cabling and Rack Mounting for Network Devices and Servers.  SolarWinds NMS Network Monitoring System.  Remote Desktop and Remote Assistance Support.  Installation of Operating Systems (Windows XP, 7, 8, 10 & 11).  PC troubleshooting & installation of any kind of Applications, and software.  Resolve Computer Hardware Issues, Installation and Configuration of Computer Peripheral devices.  Perform Vulnerability Assessments for Network Devices and Operating Systems.  Able to make any kind of LAN or Wireless Network environment.  CCTV Surveillance Setup Configuration, Hikvision, and Dahua NVR with 32 and 64 IP POE Cameras.  Team Management and Trainings.  MS Word, Excel, Power point and Visio.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Computing & Networking
    Network Engineering
    Tech & IT
    Computer
    Software Configuration Management
    Network Administration
    Windows 10 Administration
    Windows Administration
    Technical Support
    Computer Network
    Cisco Certified Network Associate
    Computer Hardware
    Computer Maintenance
    Microsoft Windows
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    As an accomplished IT professional with nearly 8 years of experience in IT Operations, Security Operations and Network Operations, I currently excel as a Level 3 Escalation Engineer. My diverse expertise spans Network Operations, Cloud Management (AWS, Azure, GCP), Information Security, Networks and Systems Administration, enabling me to deliver exceptional IT solutions that enhance operational efficiency and security. Core Competencies: Customer Onboarding: Facilitating seamless transitions for new clients to ensure their success from the start. Cloud Management: Optimizing cloud environments across AWS, Azure, and GCP to enhance security and performance. On-Prem Infrastructure: Designing and managing robust on-premises solutions tailored to specific business needs. Advanced Troubleshooting: Providing Level 3 technical support to resolve complex issues efficiently. Disaster Recovery: Developing comprehensive plans to safeguard data and ensure business continuity. Governance, Risk Management, and Compliance (GRC): Establishing frameworks to mitigate risk and ensure regulatory compliance. IT Service Management: Enhancing service delivery through best practices and efficient processes. Secure Network Operations: Designing and maintaining secure network infrastructures and firewall management. I am dedicated to driving continuous improvement and delivering high-quality solutions that elevate your IT infrastructure and security. Let’s collaborate to achieve your business goals and ensure seamless operations!
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Technical Project Management
    Security Operation Center
    Network Design
    IT Management
    IT Consultation
    IT Support
    Disaster Recovery
    Office 365
    Troubleshooting
    Firewall
    Network Security
    Microsoft Azure
    Government Reporting Compliance
    Information Security
  • $3 hourly

    • 0.0/5
    • (0 jobs)
    Experienced professional adept at technical project coordination and network management. As a Fortinet Certified Associate (FCAC), I have honed my skills in project management and solution implementation. My background includes facilitating technical communication between teams and clients, leading discussions on project scope, and providing support during installations and configurations. I have managed large-scale network and Windows deployments globally, offering deskside support and training for successful project execution. Skilled in designing and implementing systems to ensure data integrity and system reliability, I also excel in installing and configuring various technical solutions. My proactive approach to technical support includes diagnosing and resolving issues promptly, ensuring seamless project execution. Committed to continuous learning and professional growth, I am dedicated to contributing positively to any team or project. Let's connect and explore potential opportunities for collaboration!
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Remote Connection Support
    Remote IT Management
    IT Support
    Computer Network
    Office 365
    Salesforce
    Technical Support
    Customer Support
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Trusted by

How do I hire a IT Service Management Specialist near Islamabad, on Upwork?

You can hire a IT Service Management Specialist near Islamabad, on Upwork in four simple steps:

  • Create a job post tailored to your IT Service Management Specialist project scope. We’ll walk you through the process step by step.
  • Browse top IT Service Management Specialist talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top IT Service Management Specialist profiles and interview.
  • Hire the right IT Service Management Specialist for your project from Upwork, the world’s largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a IT Service Management Specialist?

Rates charged by IT Service Management Specialists on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a IT Service Management Specialist near Islamabad, on Upwork?

As the world’s work marketplace, we connect highly-skilled freelance IT Service Management Specialists and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream IT Service Management Specialist team you need to succeed.

Can I hire a IT Service Management Specialist near Islamabad, within 24 hours on Upwork?

Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive IT Service Management Specialist proposals within 24 hours of posting a job description.

Looking to hire for long-term or full-time assignments? See how Full-time hiring on Upwork simplifies the process.