Hire the best IT Service Management Specialists in Lahore, PK

Check out IT Service Management Specialists in Lahore, PK with the skills you need for your next job.
  • $7 hourly
    As a freelancer, I take pride in our 5+ years of experience in providing outstanding cold-calling services, and I believe I am the perfect match for your project. I have successfully managed numerous cold calling campaigns for prestigious clients such as OMC Group, DriveSavers, Rize Up Media, All-State Live Transfer, and Employee Retention Campaign. My extensive experience in this field enables me to understand your specific requirements and tailor our services to meet your objective. I have expertise in appointment setting and converting those appointments into sales. I have been setting appointments for a number of clients for different products and services. Moreover, I am also working on projects that include appointment setting for Real Estate, Online Lessons, SEO services, SAAS, Credit Repair Firms, Health Insurance & Life Insurance Companies. I've an immense experience working with many renowned clients in United States , Canada, Australia, UK and UAE from Linkdlin and many other freelnacers Platforms. I am an experienced agent in all aspects of the call center field. I have excellent English language skills with a perfect accent and are quick learners. I have already have experience in SalesForce, MOJO, Slack, RingCentral, HighLevel, Call Hub, Hub Spot, Maestro, etc. also even if the client has different software, I can get acquainted with it in no time.
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    Developmental Editing
    Graphic Design Software
    Online Chat Support
    SaaS Development
    Chatbot
    Real Estate
    Digital Marketing
    Virtual Assistance
    IT Consultation
    Lead Generation
    Customer Support
    Email Support
    Customer Service
    Customer Support Plugin
  • $25 hourly
    A proactive, dependable and seasoned professional with substantial exposure in the field of Technical support and client relations. Possess excellent interpersonal skills accompanied with the ability to communicate effectively to a multitude individuals on all levels of intellect. I believe I have the relevant experience under my belt to contribute a lot to your team. The actual reason being good in Technical support and client relation is can-do attitude, excellent communication skills, surety of quality work and believing in customer satisfaction. Based on knowledge and experience gained over the last 3 years as Technical Support / Systems Administration I am available for daily work. Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations. I have expertise in following Exchange Servers: - Designing, Deploying and Managing Exchange Server Environments. - Troubleshooting / Configuration of Existing Exchange Environments. Lync / SfB Servers: - Designing, Deploying and Managing Lync / SfBusiness Server Environments. - Troubleshooting / Configuration of Existing Lync / SfBusiness Environments. Office 365 - Migrations to Office 365. - Office 365 Environment Setup Consultancy. - Troubleshoot end User Problems related to Office 365 Services. Windows / Desktop - Technical Support.
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    Technical Support
    System Administration
    Customer Support
  • $35 hourly
    ⭐️⭐️⭐️⭐️⭐️ ”Ahmed was delivering on time and was proactive. He raised concerns and suggested improvements along the way. We will work with him in the future. Strong recommendation (Linux and cloud systems engineer)” ⭐️⭐️⭐️⭐️⭐️ “Irsal helped me out very quickly and professionally. His communication was fantastic, and he knows his stuff. I won't hesitate to hire him again in the future (Linux)” ⭐️⭐️⭐️⭐️⭐️ “Ahmed's leadership in migrating Jira from on-prem to the cloud was marked by his comprehensive knowledge of the platform. He ensured a smooth transition and provided our team with in-depth training on the Atlassian stack. His expertise extends to all aspects of Jira administration, including project configurations, workflows, custom fields, and plugins like ScriptRunner and EazyBI. As a systems and cloud engineer, he also has a deep understanding of Jira's underlying infrastructure, including servers and databases. He recommended some security measures in Jira and our infrastructure as well. He was proactive and timely communicative. If you want to hire someone who needs their Atlassian stack setup like Jira, Confluence, and BitBucket and who can take care of your systems, let Ahmed take care of it. Overall, it was a nice experience working with him, and will definitely work in the future (Jira)” 🏆 Top rated plus with 6850+ hours of achievements ✅ 😊 8+ happy customers and still going on 👨‍💻 Professional solutions engineer with experience in Systems Engineering, Atlassian Administration, Zapier integration, and Security consultation I’m an experienced solutions engineer who helps my clients succeed by translating business needs into technical solutions. With 7+ years of experience, I have worked on several projects, from implementing data analysis tools to rolling out ITIL practices. Here are a few highlights of projects I have completed. 📊 Implementation of Qlik Sense Server/Enterprise for significant clients such as PEPSI Pakistan and, Colgate-Palmolive Pakistan, ADNoc UAE, delivering end-to-end solutions that enhance data analytics. 💻 Development of a Virtual Desktop POC using Azure Virtual Desktop, facilitating a smooth transition to modern workspace solutions. 🔄 Standardization of workflows for 40+ engineering teams in Jira, improving project management across diverse initiatives. ⚙️ Operationalization of Adaxes and scrum process automation, streamlining team collaboration. 🤖 Automation of incident management processes through Zapier integrations, enhancing efficiency across teams. 🛠️ Service management portal setup using ITIL practices for various departments, promoting effective service delivery in Jira Service Management. 🔒 Vulnerability policy definition and implementation using tools like Qualys, ManageEngine Endpoint Central (ManageEngine Desktop Central), and Jamf. ☁️ AWS cost management and IAM configuration, optimizing cloud resource utilization. 🐧 Linux administration across various distributions (Ubuntu, Redhat, CentOS, Fedora), ensuring robust server performance 🔐 Google Workspace management for secure user access, including 1Password rollout for enhanced security. 🌐Jira migration from OnPrem to Cloud Apart from the rollout of these projects, I have several skills in cybersecurity, DevOps practices, documentation, knowledge base, Ansible playbooks, SailPoint administration, and Zscaler administration. VPN infrastructure, EndPoint security, Citrix Administration, Active Directory, Microsoft EntraID (aka Azure directory) administration, solutions architect, Databases (PostgreSQL, MySQL), Azure applications, and Okta administrator. I am dedicated to ensuring you achieve your goals and would love to discuss how I can support your projects. Let’s connect and explore how we can work together to create impactful solutions for your business!
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    Automated Workflow
    System Administration
    Project Workflows
    Scrum
    Helpdesk
    Agile Project Management
    Atlassian Confluence
    Cloud Engineering
    Vulnerability Assessment
    Jira
    System Security
    ITIL
    Cybersecurity Management
    Linux System Administration
  • $50 hourly
    Work as an Internet banking & Mobile Banking officer in MCB Islamic bank. Experienced System Support Engineer skilled in Research, Microsoft Excel, Management, Customer Service, and Microsoft Word. Strong information technology professional with a Matriculation focused on Computer Science from Pak Angles High School.
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    Remote IT Management
    Office 365
    Microsoft Azure
    IT Infrastructure
    IT Procurement
    Information Technology
    IT Support
  • $35 hourly
    I have more than 8 years of experience as an ERP consultant, specializing in SAP, NetSuite and Sage. My skillset includes: SAP: SAP Business One (SAP B1) SAP By Design SAP ECC S/4HANA SAP FICO SAP BPC Oracle NetSuite: NetSuite SuiteAnalytics NetSuite SuiteBuilder NetSuite SuiteBundler NetSuite SuiteScripts NetSuite SuiteCommerce Advanced Areas of expertise: My SAP Expertise Includes: • SAP Software Integration (EDI, e-commerce (including E-bay and others), POS, WMS, iOS, Microsoft Dynamics CRM, Microsoft Dynamics Business Central /NAV, MS Office, SharePoint, Magento, Shopify, Big Commerce, Salesforce, SellerCloud, UPS, FedEx, Task Centre, Hubspot, 3PL). • Writing stored procedures, Data Validations, views, and T-SQL queries in SAP Business One (SAP B1), SAP Bydesign ( ByD), and Microsoft Dynamics Business Central /NAV • SAP Crystal Reports (v8.5, v2008, v2011, v2013) • Microsoft Power BI (advanced level) with Microsoft Dynamics Business Central /NAV, SAP, and Netsuite • Databases: - SQL Server (v2008R2, v2012, v2014, v2017) and SAP B1 Hana DB • Customized add-ons (SAP B1 SDK, SAP Bydesign ( ByD), Microsoft Dynamics Business Central /NAV, DI API, UI, Server DI, B1i integration framework(B1if), C#, VB.NET, REST API, Integration through Service layer API) • Data Migration from legacy systems ( Microsoft Dynamics Business Central /NAV, Netsuite, and Other) to SAP Business One (SAP B1) , SAP Bydesign ( ByD), using Data Transfer Workbench(DTW), Copy Express, and other tools and Solution Packages • Data Migration from legacy systems to S4 Hana, using LSMW, Copy Express, and other tools and Solution Packages • Customization of print layouts using the Print Layout Designer(PLD) and Crystal Reports. • Dashboarding and Report Tools like Crystal Reports, Pervasive Analytics, SSRS, Tableau, Power BI, Xcelsius, DOMO, QlikView, Boyum Dashboards, and SAP Fiori. • Boyum B1 Usability Package (B1UP) and Coresuite good knowledge • SAP By Design(ByD) and Microsoft Dynamics Business Central /NAV, ECC functional, implementation, and development • Consulting (Workflow, ABAP, BADI , SAP HANNA) Proficiency in JavaScript, Shopify, NetSuite SCA, and NetSuite Implementation. Customization, administration, and training in NetSuite, including SuiteScripting 1.0 & 2.0 (Restlet, Client Script, User Event Script). Oracle Netsuite Skills and Expertise: • Proficient in languages and technologies such as JavaScript, HTML, XML, REST, SOAP, SQL, and Web Services for Oracle Netsuite • Extensive experience with Netsuite SuiteScript 1.0 and 2.0, enabling me to customize all aspects of NetSuite effectively • Expertise in using Netsuite SuiteTalk, SuiteFlow, SuiteBuilder, and SuiteAnalytics Connect for various tasks in Oracle Netsuite • Competent in designing and developing solutions with the SuiteCloud Platform, specifically SuiteScript 2.1 (including Map/Reduce, RESTlets), SuiteScript 1.0, REST Web Services, SuiteTalk, SDF Account Customizations, and SuiteAnalytics (Saved Searches) for the Oracle NetSuite • Mastery Level 4 in Integrator.io, showcasing my ability to integrate diverse systems seamlessly • Experienced in optimizing external connectors (Kofax, Clade, ReconArt), integrating various systems (like payment processing, time tracking, and online purchases), and customizing finance reports with Oracle NetSuite • Developed custom GL Plugins, workflows, and advanced PDF customizations, providing tailor-made solutions to clients for the Oracle NetSuite • Hands-on experience with NetSuite ODBCs, SQL, and third-party libraries, facilitating smooth data operations and integrations with different third-party apps for Oracle NetSuite • Profound ability to solve complex problems, and view each project as a rewarding puzzle that bolsters my skills. Expertise in NetSuite Suite Commerce Advanced (SCA) and NetSuite Advanced PDF/HTML. Integration of NetSuite with various systems using Tray.io & Integrator.io (Celigo), including Shopify-NetSuite, Salesforce-NetSuite, Magento2-NetSuite, eBay-NetSuite, Amazon-NetSuite, Big Commerce-NetSuite, and Google Sheets-NetSuite. If you want to count on my Exclusive services, please contact me. I will be happy to serve you and answer all your questions.
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    1ShoppingCart
    ERP Software
    Sage 300
    JSON API
    VB.NET
    SAP BusinessOne
    API Integration
    C#
  • $5 hourly
    With 8 years of hands-on experience building and optimizing websites, I have developed an extensive portfolio of web solutions using WordPress, WooCommerce, Elementor, and WP Bakery. My approach to website development is rooted in a deep understanding of each platform's capabilities, allowing me to craft custom websites that are visually appealing, highly functional, and responsive. In addition to development, I offer complete hosting management services covering every aspect of hosting, ensuring your website runs smoothly and securely. My expertise spans: ✅Domain Management: From domain registration to transfers and renewals, I ensure your domains are set up and managed efficiently. ✅Server Infrastructure: I handle DNS configuration, email servers, web servers, database servers, and SSL certificates, guaranteeing optimal website performance and security. ✅Managed Hosting Services: Whether you need WHM/cPanel management, WordPress hosting, or advanced hosting services on Digital Ocean, Plesk, CentOS Web Panel, or Cloud Hosting, I provide reliable, end-to-end solutions. ✅My goal is to provide a seamless hosting experience for clients around the globe, with a focus on website uptime, speed, and security. 🔷Core Managed Services Include: ✅WordPress Website Development: Building custom websites with a focus on performance, mobile responsiveness, and SEO optimization. ✅Customization & Maintenance: Tailoring WordPress websites to meet specific business goals, including ongoing maintenance to ensure the site remains up-to-date and secure. ✅Speed Optimization & Security: Implementing advanced techniques such as deferred JavaScript, image compression, and integration with CDN and Cloudflare to optimize loading times. Additionally, I reinforce website security through firewalls, Wordfence, and robust protection measures to prevent hacking. ✅WooCommerce Integration: Setting up and customizing WooCommerce stores for a seamless e-commerce experience, including MemberPress, WPML, and other integrations to enhance functionality. ✅Payment Gateway Integration: Secure payment gateway setup using PayPal, Stripe, and other trusted methods to ensure smooth and reliable transactions. ✅Website & Server Migration: Expert-level migration of WordPress websites and servers, ensuring a smooth transition without downtime or data loss, using tools like Duplicator for hassle-free migration. ✅Issue Resolution: Troubleshooting and resolving complex issues, including WordPress bugs, WooCommerce errors, and performance bottlenecks. 🔷Why Work With Me? I believe in building long-term relationships by ensuring client satisfaction through every stage of the project. My work is characterized by: 🔷Quality and Precision: I’m committed to delivering flawless results, where every detail is carefully executed. 🔷Efficiency: I work with speed and professionalism, ensuring that projects are completed on time without compromising on quality. 🔷Clear Communication: You can expect regular updates, a transparent process, and my availability to discuss any concerns or adjustments along the way. 🔷Whether you're starting from scratch or looking to optimize and secure your existing site, I’m here to help you achieve your goals with customized solutions and unmatched technical expertise. I believe in hard work and honesty. Feel free to send me a message. I will be happy to help you. Best Regards. Muhammad Uzair
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    DNS
    System Administration
    GoDaddy
    cPanel
    WordPress e-Commerce
    Web Hosting
    WordPress Malware Removal
    WordPress Development
    WordPress
  • $10 hourly
    "Experienced IT Support Executive | Proven Solutions for Seamless Operations" 🔧 Are you seeking a reliable IT Support Executive with a track record of optimizing operations through expert technical assistance? Look no further! I am a dedicated IT Support Executive with a passion for delivering exceptional solutions that keep businesses running smoothly. With a strong foundation in troubleshooting software and hardware issues, I specialize in enhancing user experiences and maintaining top-notch IT infrastructure. My expertise includes: ✔️ Resolving complex technical challenges promptly and effectively. ✔️ Implementing cutting-edge network solutions for enhanced connectivity. ✔️ Providing swift user support, ensuring uninterrupted workflows. ✔️ Collaborating seamlessly with cross-functional teams to drive efficiency. As a results-oriented professional, my mission is to empower businesses through innovative IT solutions. With a commitment to staying updated with the latest industry trends, I consistently deliver the support needed to overcome challenges and unlock new opportunities. Let's connect and explore how my skills can contribute to your organization's success. Reach out today! #ITSupport #TechnicalExpertise #InfrastructureOptimization #UserExperience" Remember, optimizing your LinkedIn profile for SEO involves using relevant keywords naturally within your content, creating high-quality and engaging posts, and actively engaging with your connections and relevant groups. Consistency and value-driven content are key to building a strong online presence.
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    Cisco Router
    FortiGate Firewall
    Firewall
    IT Sourcing
    IT Consultation
    IT Asset Management
    IT Management
    Network Engineering
    Network Security
    Microsoft Hyper-V Server
    IT Support
    Office 365
  • $30 hourly
    In a crowded market, many business owners claim expertise in their niche, but there’s only room for one true authority. With a unique blend of IT talent recruitment and digital marketing services, I help businesses excel by connecting them with the right technical expertise and innovative marketing strategies. Specializing in industries such as healthcare, legal, automotive, and beyond, I deliver customized solutions that drive digital success. My forward-thinking approach challenges traditional marketing boundaries, ensuring your business stands out as the unrivaled authority in your field. Whether you’re looking to enhance your digital presence, scale your operations, or recruit top IT talent, I provide the strategies and expertise to fuel your growth. From crafting data-driven marketing campaigns to sourcing highly skilled professionals, I tailor my approach to meet the unique needs of your business. My goal is not just to help you compete but to lead—building your brand as the go-to expert in your industry. Let’s work together to unlock new opportunities, increase your impact, and achieve sustainable success.
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    Logo Design
    Video Editing
    Podcast Editing
    Content Writing
    Transcript
    Digital Marketing
    Web Development
    Business
    Staff Recruitment & Management
  • $40 hourly
    Nexaforge specializes in Software Development and Marketing Services. 1. Software Development & IT Services We deliver innovative software solutions, including cloud computing, cybersecurity, data analytics, and network operations to support your business growth. 2. Marketing Services Our marketing expertise includes SEO, social media, PPC, content, and email marketing, designed to help you effectively reach and engage your target audience. Mission: To provide cutting-edge IT and digital marketing solutions that drive business success and foster long-term client relationships. Vision: To be the leading agency delivering comprehensive solutions that empower businesses of all sizes.
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    Test Results & Analysis
    Automated Testing
    Documentation
    SEO Software
    Website
    Marketing
    Ecommerce Development Consultation
    Ecommerce Backup & Migration
    Mobile App Development
    Web Application
    Web & Mobile Design Consultation
    Software QA
    Software Development
  • $35 hourly
    My academic career taught me to work in a busy environment and produce high standards of work. Being a theater artist I have learned how to be creative, innovative, and confident in pressure situations, how to easily become a part of a team, and become a useful source. I can work with people of different schools of thought and backgrounds and make good working relationships with them. I can also lead a team to work more effectively. I am always curious to learn about new technologies.
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    Third-Party Integration
    Application
    Business Rule
    AJAX
    ServiceNow
    Web Portal
    Catalog
    API Integration
    Asset Management
    Change Management
    Incident Management
    JavaScript
  • $30 hourly
    I can get the knowledge of leading technologies to became the effective part in the field of IT and play a vital role in the future corporate world. I believe in continuous improvement and consistency in work, love challenges and have a passion for excelling. Experienced Information Technology with a demonstrated history of working in the industry. ● A Certified ServiceNow System Administrator, competent professional with around 8+ years of IT experience including 7+ years of extensive experience in ServiceNow working with different modules such as HRSD, Service Catalog, Problem Management, Change Management, Project Management, CMDB, Service Portal, and Custom Application Development. ● Expertise in debugging and optimizing the performance of Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies. ● Highly knowledgeable professional with extensive & enriching experience in ITIL and ITSM with Customer Service Experience. ● Experience in Developing applications, Catalog items, the Script Includes Business Rules, Client Scripts, etc. ● Expertise in developing Client Scripts, Business Rules, UI policies, UI actions, Script Include, SLA, and Import sets. ● Worked on CMDB and populated the CMDB by importing the data of IT assets into the system, centralizing the information. ● Expertise in creating various Service Catalog Items under different Categories and creating Workflows for Catalog Items.
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    IT Asset Management
    ServiceNow
    JavaScript
  • $13 hourly
    🏆 8+ Years of Experience as Recruiter, Talent Sourcer, LinkedIn Outreach Expert 🏆 Worked with Telenor Group, Silicon Valley Startups & International clients 🏆 Successfully placed candidates internationally in the USA, Canada, Europe, Japan, South Korea, and many more as hiring consultant. ⭐ I am 'Freelance Recruiter for the IT & Non - IT sector. Focused on service delivery and building strong relationships with both clients and candidates, ensuring the best possible match ⭐ Expert in candidate sourcing tools/techniques for LinkedIn, Google, Job Boards, Boolean search. ⭐ Procedure: Candidate Research, Sourcing, Screening & Selection ⭐ I have good English communication skills and a great coordinator for facilitating interviews with Clients 🏆 𝐓op 𝐒kills: - Initial Screening - LinkedIn Research - Boolean Searches - Lead Generation - Database Management - Talent Sourcing - Recruiting - Headhunting - LinkedIn Recruiting - Influencer Outreach - HR Policy Manual, Thesis Writing, Professional Resumes, Linked-in Profile Optimization - HRIS Module Implementation for a Start-up organization Thank you for your time to read the profile; please get in touch to initiate business!
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    App Development
    Resume Writing
    Human Resources Strategy
    Human Resources Consulting
    Human Resource Management
    Human Resource Information System
    IT Recruiting
    Recruiting
  • $18 hourly
    I am a tech engineer specializing in Microsoft technologies especially Active directory, exchange, Azure, identity and access management. I have personally designed, build and supported small to medium size orgs complete infrastructure including Active directory, exchange, file shares, ESXI, Azure Co pilot, sharepoint and networks including different vendors (Cisco, Huawei, Juniper) switches, routers and NGFWs.
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    IT Infrastructure
    Customer Service
    Azure DevOps
    Single Sign-On
    Microsoft Exchange Online
    Microsoft Active Directory
    Microsoft Windows PowerShell
    Product Support
    Customer Support
    IT Support
    Tech & IT
  • $15 hourly
    I am excited to start my professional journey and apply my academic knowledge in a real-world environment. My coursework has equipped me with a solid understanding of Networking Et. Cetera. I am confident that my proactive approach and eagerness to grow will allow me to make a valuable contribution to your team.
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    Network Equipment
    Network Design
    Network Architecture
    IT Sourcing
    IT Infrastructure
    IT Project Management
    Desktop Support
    IT Support
    Information Security
    Network Engineering
    Graph
    Compliance
    Computer Network
    Computing & Networking
  • $20 hourly
    I am a Database Developer / Teacher Online and Off line Classes and a Software Problem Solver, and had been worked on IBM AS400 Machine Cobol Language and RPG Report Writing etc.. Worked on FAS Accounting Systems (Accounts In/Outs, GRNs, Weakly and Monthly and Quarterly and Yearly Reports with Backup/Restore Storage on Colorado Tapes etc.. Instruct Training Classes For Computer Keypunch Operatiors and Computer Operator and Supervisors and Internees too.. Desktop Computer Laptop Hardware Troubleshooting Microsoft Access Database Development Data Analysiser Database Administrator 10
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    Microsoft Visual C++
    Microsoft Access Programming
    Excel Formula
    Data Analysis Consultation
    Database Caching
    Database Testing
    Data Analysis
  • $25 hourly
    I am Full Stack Software Engineer having 6+ years of experience in Software Development industry. I worked in different development stacks using PHP, JavaScript and Python. I am working as technical lead with a team which is working in and open source ERP called erpnext. we have done 10+ implementations of erpnext in different type of industries.. We implemented HR, Buying, Selling, Manufacturing, Support, Supply Chain, CRM and Project Management Modules of erpnext and specialize in these domain.
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    Ubuntu
    Human Resource Information System Implementation
    Product Installation Support
    Open Source
    ERP Software
    ERPNext
    JavaScript
    Python
  • $40 hourly
    OBJECTIVE Be involved in resolving business challenges by assimilating & analyzing the business scenario and resolve the problem to achieve business success. With my demonstrated analytical skills, structured thinking, hands-on system design skills and my abilities to perform a deep-dive assessment of strategic impact on the overall business requirement along with my leadership skills should help the organization holistically resolve the business challenges. PROFILE Currently performing as Group Chief Technology Officer DHA LTS at Lahore Times Square. Earlier I was leading Kyndryl Client Innovation Centre for Middle East & Africa with responsibility of managing 35 resources, and managing the Big Data, Business Analytics, Application development and Optimization (BAO)/CRM, Process Re-engineering projects. Senior IT Project Manager and Process Architect, with a specialization in standardizing and integrating Processes and Tools in the global service delivery
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    Team Building
    Advanced Analytics
    Analytics
    Big Data
    Business Application Maintenance
    Project Risk Management
    ITIL
    IT Management
    Data Analysis
    Change Management
    Business Consulting
    Business Analysis
    Project Management Professional
    Team Management
  • $12 hourly
    I am young, energetic and experienced Virtual Assistant, customer service runs in my veins with an over 15 years’ experience, have visited US physically so know the culture too. But that's enough about me! All you really want to know is what I can do for you. If you are looking for high quality work from a person that understands remote support inside and out, and knows her way around excel - then I am the person you need to work with! MY BEST QUALITY: I pick up the instructions quickly and execute the project with minimal fuss.
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    Solution Selling
    Sales Leads
    Business Development
    Account Management
    Customer Retention
    Project Management
  • $15 hourly
    An experienced IT professional with a strong background in managing and optimizing IT services, I specialize in managed cloud solutions, managed network services, IT security, and managed IT operations. Over the course of my career, I have bridged the gap between technical teams and client-facing roles, ensuring IT services align with business needs and deliver measurable value. I have worked across a range of industries, helping clients optimize their IT environments, improve operational efficiency, and achieve business goals through strategic service delivery. Core Areas of Expertise Managed Cloud Solutions & Migrations:
 I have extensive experience managing cloud environments and overseeing cloud migrations to platforms Microsoft Azure. I focus on helping clients scale their infrastructure, optimize costs, and implement disaster recovery solutions. I ensure that cloud architectures are secure, cost-efficient, and aligned with clients' long-term goals. Managed Network Services & Optimization:
 With expertise in managed network services, I oversee the deployment and optimization of network infrastructures for performance, security, and scalability. I work with technologies such as SD-WAN, VPNs, and network security protocols, utilizing tools like LogicMonitor and Optanix to monitor and resolve potential issues proactively, ensuring high availability and reliability. IT Security & Compliance:
 I collaborate with security teams to implement and manage security frameworks and ensure compliance with industry standards like SOC 2, ISO 27001, HIPAA, and PCI DSS. My role involves configuring firewalls, intrusion detection systems (IDS), vulnerability scanning tools, and managing incident responses to protect sensitive data and IT infrastructures. Communications & Collaboration Services:
 I have coordinated the deployment and optimization of communication and collaboration solutions, helping clients integrate tools for seamless team collaboration and real-time communication. My focus is on ensuring these tools are secure, scalable, and aligned with business needs to improve collaboration across organizations. Managed IT Services & Operations: 
I manage managed IT services, ensuring smooth operations for clients' IT systems. This includes service continuity, incident resolution, and performance optimization through tools like ServiceNow, Jira, and Datadog. I ensure that service-level agreements (SLAs) are met and work proactively with technical teams to resolve issues and improve service reliability. IT Service Management (ITSM) & ITIL Practices:
 I am experienced in applying ITIL-based processes to improve service delivery. Using tools like ServiceNow and Jira, I manage incident, change, and problem management processes, optimizing service quality and ensuring client satisfaction while adhering to industry best practices. Automation & Orchestration:
 I help streamline IT operations through automation to reduce manual tasks, improve consistency, and enhance operational efficiency. By automating provisioning, configuration management, and patching, I support scalable, reliable IT environments. Enterprise Software & Tools:
 I have worked with enterprise software solutions like Microsoft Office 365, SharePoint, Dynamics 365, and Oracle NetSuite, helping clients optimize these tools for collaboration, business process automation, and CRM. My role involves ensuring seamless integration to improve efficiency and drive business outcomes. Customer Success & Client Coordination:
 I have built strong, long-term relationships with clients, ensuring their IT solutions meet business needs. Acting as a liaison between clients and technical teams, I ensure successful project delivery, manage expectations, and drive customer satisfaction. My proactive approach includes regular check-ins and offering tailored recommendations to support ongoing success. Data Analytics & Reporting:
 I leverage tools like Power BI, ServiceNow and Optanix to collect and analyze performance metrics, providing actionable insights that optimize service delivery and drive continuous improvement in IT operations. My data-driven approach supports better decision-making and improved service outcomes. My approach to service delivery is client-focused, ensuring that IT solutions meet both technical specifications and business needs. I collaborate closely with clients and internal teams to improve workflows, enhance efficiency, and optimize IT systems. I am committed to delivering high-quality, reliable service that supports business growth, operational efficiency, and long-term client success.
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    Research & Development
    Internal Reporting
    Digital Asset Management Software
    Oracle
    Microsoft Dynamics 365
    ServiceNow
    Remote IT Management
    Service Level Management
    Project Management
    Managed Services
  • $12 hourly
    Critical Thinker | People Skills | Communication Skills | Expert Coordination skills | Motivational Speaker Currently I am available for English proof reading, typing and transcription ( text to voice and voice to text English) jobs. Accuracy is my first and foremost skill. Experienced in using MS Office. Spent 8 years as a Senior respinse analyst for multiple luxury automobile companies. I am capable of understanding a client's needs and delivering the output in a timely manner. I bring a total of 21 years of corporate industry experience in IT services including but not limited to: Response Analysis Customer Experience Project Management Service delivery & Transition Training and Development Coaching
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    Customer Service
    Content Editing
    Dialogue Editing
    Content Writing
    English to Urdu Translation
    Data Entry
    Customer Service Training
    Project Management
    Totango
    Customer Experience
    Project Delivery
    ServiceNow
    Client Management
    Communication Skills
    Content Analysis
    Proofreading
  • $10 hourly
    WellCome! ✅ Mobile App Development (Android / iOS) ✅ 5+ Years of Coding Experience 💻 I am working on Flutter App development with 3+ years of experience. I will give you quality work as per your requirements. I developed and uploaded more than 20+ apps to Google Play Store & App Store which increase client business and production (Flutter). 📱 #GitHub: github.com/AliahmadRaza401 My Expertise👨‍💻: ✅ Flutter ✅ Firebase ✅ State Management (Bloc, Provider, GetX) ✅ Rest API Integration ✅ Google Map ✅ Chat ✅ Local Database ( Hive, SQFlite, Shared Preference) ✅ Google APIs, Paypal, Facebook APIs, etc ✅ Ads (Applovin Ads, Facebook Ads, AdSense) What I have done so far👨‍💻: ✅ JetClass (Book Private Jet / Helicopter) ✅ myUTS (Vehicle Tracking App) ✅ E-Commerce app with admin dashboard ✅ Woo-commerce site to native app ✅ Salon shop app ✅ Online Store ✅ Content uploading apps like Instagram ✅ Pos system ✅ Payment capturing ✅ Car wash management, etc I will be happy to help you with👨‍💻: ➤ Cross-platform mobile development for iOS & Android using Flutter/Dart ➤ Back-end development: Firebase / Api's ➤ App Store Submission (published more than 13 apps to App Store/Google Play.) 👉 I'm happy to be involved in the long term, exciting and challenging projects🚀 less
    vsuc_fltilesrefresh_TrophyIcon IT Service Management
    Digital Marketing Management
    FlutterFlow
    DevOps
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