Hire the best Journey Mapping Freelancers in Texas

Check out Journey Mapping Freelancers in Texas with the skills you need for your next job.
  • $40 hourly
    With over 11 years in the advertising industry, including 8 as a marketing/PPC manager and 3 as a marketing auditor, I bring a wealth of expertise in both digital marketing and web development. My journey has led me to work with prominent companies like General Electric, Vans, Nike, Viacom, and Hulu, offering services in advertising and bespoke web solutions. Marketing and Analytics Expertise: My role as a marketing auditor has honed my skills in education and precise analytics. I evaluate marketing team performances, assess PPC advertising skills, and verify report authenticity. By providing tailored KPIs that align with company goals, I empower managers and C-suite executives with a deeper understanding of the technical aspects of their advertising platforms. Web Development Skills: In addition to my advertising expertise, I am proficient in web development, specializing in creating and optimizing websites using WordPress, WooCommerce, Shopify, and Magento. This includes customizing themes, implementing e-commerce solutions, and ensuring optimal site performance and SEO. Design and Technical Skills: Proficient in Photoshop, InDesign, and After Effects for high-quality graphic design. Experienced in managing ads on platforms such as Facebook, Google, Twitter, Reddit, LinkedIn, and TikTok. Skilled in analytics tools like Supermetrics, Data Studio, Excel, and Jupyter Notebook. Versatile in CRM systems including HubSpot, Active Campaign, Salesforce, Follow Up Boss, KvCore, Vtiger, and Sugar. Knowledgeable in programming with Python, HTML5, CSS3, and PHP. My approach is holistic, focusing on both the creative and technical sides of digital marketing and web development. I am committed to delivering results that not only meet but exceed client expectations.
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    Google Merchant Center
    Zoho Creator
    Lead Generation Content Creation
    Lead Generation Analysis
    Pay Per Click Advertising
    Facebook
    Zoho CRM
    Real Estate
    Google Analytics
    Facebook Ads Manager
    Google Tag Manager
    Google Ads
  • $90 hourly
    A multidisciplinary UX Designer who loves to work with clients and bring their ideas to life. Why should you hire me? 1. I am a seasoned UX professional with over 18 yrs of experience. 2. I am passionate about creating user-friendly designs for web and mobile applications. 3. I keep a customer-first approach. 4. I am incredibly detailed oriented, and organized, and I highly value collaboration and feedback. 5. I am highly proficient with Figma & can build UI mockups, Design Systems, and prototypes. 6. I am an expert on auto layouts in Figma. 7. I organize my layer structure similarly to the code. 8. I design extremely developer-friendly designs. 9. I bring in an ego-less attitude toward my work Please do not hesitate to reach out to me with any questions, or discuss any project beforehand. I look forward to connecting with you!
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    Logo Design
    WordPress
    Responsive Design
    Axure RP
    User Interface Design
    Software Design
    UX & UI
    Adobe XD
    Figma
    User Experience Design
    Web Design
    Usability Testing
    User Flow
  • $55 hourly
    Designing with perspective, learning through doing (and failing), gathering insights through research: how I have and continue to craft my career. My experience ranges from HCI research in AI and robotics to UX design of e-commerce applications to product marketing for SaaS solutions, in industries from fashion to EdTech to maritime technologies. The design process is my passion; creating products, interfaces, or ideas that transform experiences is at the core of what I want to spend my life doing. It is my personal “value proposition.” I had the opportunity to build my own path at the University of Colorado Boulder majoring in Creative Technology and Design through the College of Engineering and Applied Sciences. Core engineering principles were the basis on which I studied design. I dabbled in 3D modeling, hardware design and electronics, web development, and UX design. I got a Certificate in Writing because I believe storytelling is the most important part of the innovation and design process. My studies led to my two years with the NSF National AI Institute for Student-AI Teaming, where I led UX/UI research and design for ML/AI, dashboards, and IT software. In that time I co-founded the iSAT Lab and Authored a paper published at HCI International 2022. My 2023 year was focused on product marketing and content management for Austin B2B SaaS and DaaS startup, Terradepth, where I led initiatives in social media campaigns, events and conferences, and customer-facing collateral including partnership landing pages and a re-design of the website. I have since led the UX research and concept development for an early-stage AI startup and redesigned a complex data analysis dashboard for a local Austin startup. My years as a student, researcher, designer, and marketer have taught me about the importance of perspective and thinking holistically while creating. Having worked in research, agency, and startup settings, I have learned how to create efficient workflows from the ideation stage through the finish line of a project. Working with engineers, product managers, developers, CEOs, and PhD students and researchers has given me the skills needed to build and maintain professional relationships with co-workers, clients, and users. I am passionate about creating ethical and positive digital (and human) experiences, am eager to work in a fast-paced environment, and want to learn and grow in an atmosphere where challenging yourself and the status quo is encouraged.
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    Conversational AI
    Branding
    Adobe Creative Suite
    Prototyping
    Wireframing
    Web Accessibility
    Qualitative Research
    Quantitative Research
    Storyboarding
    Product Management
    Concept Development
    UX & UI
    UX Writing
    Copywriting
  • $65 hourly
    With over 25 years of UX experience, Tim was an early pioneer of UX.  Starting as an Industrial Designer, Tim then moved into the software world working for some of the most innovative companies in the world including Autodesk, Dessault, Adobe, and HP.  Tim is trained in User Centered Design from IDEO, and is an evangelist for UX both internally and externally.   Tim is a full stack UX’er with a high cultural IQ that is equal parts “Entrepreneurial” (founded web business) & “Intrapreneurial” (built internal startups).   Tim often speaks at industry events such at AdobeMAX, SXSW, UXPA, and local meetups.  Tim holds the following degrees; MSIE - Industrial Design; Univ of Texas, MBA - International Business; SMU, and BS in Cognitive Psychology; Univ of Texas.  Tim holds 14 patents and was recently named one of the Top Local Inventors by dallasinnovates.com   On a personal note, Tim enjoys time with his family, playing guitar, riding his bike, and being a mentor.
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    Web Design
    3D Design
    Logo Design
    Wireframe
    UI/UX Prototyping
    Strategy
    User Acceptance Testing
    Innovation Strategy
    User-Centered Design
    Persona Development
    Product Roadmap
    User Experience Design
    New Product Innovation
    Product Design
  • $45 hourly
    As a product designer with a master's degree in information systems, I am passionate about empowering users with accessible and equitable designs that solve real-world problems. I have a background in psychology, which helps me understand user needs, motivations, and behaviors, and conduct user research and interviews effectively. I have recently completed a six-month project at Dell Medical School at the University of Texas at Austin, where I worked closely with cross-disciplinary teams to create a platform that allows health care professionals to better align with their patients on how to achieve their nutritional goals. I used Figma to design high-fidelity wireframes that were submitted for a grant proposal to further fund development. I also led the design thinking process, conducting contextual inquiries, user testing, and feedback sessions, and adding my own creative flair with micro-interactions and features. I have also gained experience in designing a SmartTV operating system that is controlled from a smartphone, as the lead UX designer for a five-month project at the School of Information. I have multiple certifications in social/behavioral research and enterprise design thinking, and I have been recognized on the President's List for academic excellence.
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    Affinity Designer
    Product Design
    Miro
    Usability Testing
    UI/UX Prototyping
    Interaction Design
    Figma
    UX & UI
    User Experience Strategy
    Heuristic Evaluation
    User Flow
    Wireframing
  • $27 hourly
    My professional experience includes 12+ years working in the B2B & B2C e-commerce business space which includes retail management, business development and marketing strategy. Specific responsibilities have included sales/account management, delivery strategy, end-to-end CX development/deployment and timely measurements of user experiences using products and services. I have been recognized for my ability to build and cultivate positive working relationships between client, implementation and customer teams.
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    Customer Engagement
    Training & Development
    Data Analysis
    Customer Experience
    User Experience Strategy
    Employee Training
    User Flow
  • $150 hourly
    VICE PRESIDENT OF CUSTOMER SUCCESS Consulting | Strategy Development | Business Process Improvement | Risk Management | High-Performing Teams Exemplary record in revenue generation through high-quality customer retention strategies. 15+ years' experience driving growth and customer lifetime value, namely in SaaS, by defining customer journey, deploying programs that drive business value, and collaborating across teams to identify and pursue customer growth opportunities. VP and CCSMP with deep experience boosting client retention and renewals while managing strategic accounts in competitive industries; well-versed in SaaS and aligning enterprise systems with business requirements. Adept at representing voice of customer, promoting customer-centric mindset. Managed 100+ staff and $9M budget.
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    NPS
    Customer Segmentation
    Contract Negotiation
    Customer Retention
    Customer Engagement
    Customer Experience
    Customer Support
    Startup Company
    SaaS
  • $35 hourly
    With over a decade of experience under my belt, I specialize in transforming data from interviews, focus group discussions, and observations into powerful insights. Armed with cutting-edge analytical tools, I deliver actionable findings at lightning speed, helping you make informed decisions that drive success!
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    Competitive Analysis
    NVivo
    Qualitative Research
    Canva
    Usability Testing
    Qualtrics
    UX Research
    Market Research
    Market Research Interview
    Research Interviews
    Research & Strategy
    Brand Strategy
    Public Relations
  • $70 hourly
    Experienced UX leader with 10+ years of expertise in design thinking, user research, and prototyping. I specialize in crafting innovative, customer-focused solutions and bringing products from concept to launch. With a proven ability to bridge design, engineering, and business, I deliver intuitive and impactful user experiences that drive results. Passionate about collaboration and staying ahead of industry trends, I help businesses create meaningful, user-centered products. Let’s work together to turn your ideas into exceptional experiences! Services Include: UX/UI Mobile App Design (iOS & Android) Web Design Wireframes Prototypes Personas Customer Journeys Jobs To Be Done Analysis User Research Design Thinking Workshops Facilitations Business Innovation Product Strategy and Planning Project Management
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    AI Chatbot
    UI/UX Prototyping
    Persona Development
    Interaction Design
    Web Design
    Mobile App Design
    UX Wireframe
    Prototype Design
    Design Thinking
    Product Design
    User Experience Strategy
    User Experience Design
    Product Management
  • $250 hourly
    I’m a seasoned Go-to-Market (GTM) leader and revenue growth strategist with over a decade of experience scaling SaaS businesses, optimizing operations, and driving customer success. I specialize in helping organizations align strategy, teams, and processes to deliver sustainable growth and measurable results. Here’s what I do best: * GTM Strategy & Execution: I design and implement actionable go-to-market plans that align sales, marketing, and customer teams to hit and exceed revenue targets. * Revenue Growth & Operations Optimization: I streamline sales and customer success operations, ensuring processes are efficient and scalable while improving overall performance. * Forecasting & Investment Strategy: I provide data-driven forecasting and actionable insights to inform growth initiatives, optimize investments, and improve decision-making across the organization. * Sales Leadership: I build and lead high-performing sales teams, establish repeatable processes, and coach leaders to drive consistent, predictable results. * Customer Success & Retention: I implement strategies to improve customer engagement, reduce churn, and drive expansion opportunities, delivering long-term value and satisfaction. With a proven track record, I’ve led organizations to achieve: * $250M annual recurring revenue by optimizing operations, improving leadership, and aligning customer-centric strategies. * Improved forecasting accuracy and enhanced visibility into performance, enabling better decision-making and investment planning. * 97% customer retention for SMB clients in competitive, high-churn markets. * Consistent double-digit quarterly revenue gains by building scalable business units and aligning cross-functional teams. Whether you need fractional CRO/COO services, strategic GTM advisory, or hands-on leadership to optimize operations, improve forecasting, and unlock growth, I’m here to help. Let’s build a sustainable path to scale and success!
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    Sales Operations
    Business Operations
    B2B Lead Generation
    Business Planning & Strategy
    Organic Traffic Growth
    Growth Strategy
    Customer Acquisition Strategy
    Customer Retention Strategy
    Team Facilitation
    Forecasting
    Business Development
    Sales Leadership
    Revenue Management
    Go-to-Market Strategy
  • $75 hourly
    I'm a passionate Customer Experience Strategist and Voice of Customer leader, with over 20 years of expertise in transforming customer feedback into actionable JTBD ( Job to be done). Whether you're a start-up finding your footing or a well-established organization aiming to refine your approach, I specialize in amplifying the voice of your customers to create a gold standard experiences that foster loyalty and growth. My consultative approach ensures customer experience delivery are intentional, consistent, and deliver measurable value for both customers and the organization. Here’s how I can help: 1. Establish customer listening programs across traditional & digital channels and customer journeys. 2. Develop and implement key CX metrics like NPS, CES, OSAT, and CSAT to monitor progress. 3. Design an holistic omnichannel strategy tailored to the customer journey. 4. Build a scalable, and effective close- the- loop framework. 5. Collaborate with stakeholders to design, deliver, and measure customer experiences aligned with business goals. If you're ready to elevate your customer experience to best-in-class, I’m here to guide you every step of the way!"
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    Customer Feedback Documentation
    Survey Data Analysis
    Survey Design
    NPS
    Newsletter Writing
    Process Flow Diagram
    Quantitative Research
    Voice of the Customer
    Customer Experience
    Data Visualization
    Management Consulting
  • $60 hourly
    I hold a degree in Service Design with a minor in Art History, and my career has been shaped by a diverse range of experiences. From serving as a Soldier in the Army to enhancing guest services and security at Disney World, and from driving customer experience improvements at HP to my current role as a Service Designer working with both government and private sector clients, I've had the privilege of gaining a broad and deep understanding of various industries. These experiences have equipped me with unique perspectives that I leverage to guide my colleagues and myself in conducting thorough research and developing solutions that are truly informed by the needs of users. Throughout my career, I've consistently solved complex problems by applying human-centered research and design thinking principles. My passion for understanding how systems and processes work drives me to continually ask deeper questions and seek innovative solutions. Working alongside diverse teams and clients has not only sharpened my ability to build strong relationships but also fueled my love for creating enriching interactions and experiences that make a meaningful impact.
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    Service Blueprinting
    Facilitation
    Design Thinking
    Company Research
    Project Management
    Market Research
  • $65 hourly
    SUMMARY Results-driven Senior Product Owner with 10 years of experience leading cross-functional teams to deliver high-impact digital solutions in regulated industries, including finance and healthcare. Expertise in Agile methodologies, product roadmaps, and end-to-end project lifecycle management, optimizing workflows to reduce time-to-market by 3 5 %. Skilled in design thinking, data-driven decision-making, and client journey optimization to enhance user experiences, improving user engagement by 20 %. Proven ability to balance resources, budgets, and timelines, while mentoring teams and fostering collaboration. Strong stakeholder management and strategic insight capabilities, driving innovation, efficiency, and organizational growth in fast-paced environments.
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    Process Improvement
    Process Design
    User Flow
    User Experience Strategy
    UX & UI Design
    UX Wireframe
    Market Research
    Product Architecture
    Usability Testing
    Research Methods
    Project Management
  • $100 hourly
    Creative and design thinking oriented researcher versed in designing, conducting, and writing qualitative and quantitative research. Strong experience using a variety of methods and research designs including, but not limited to case studies, mixed methods, in depth interviews, online focus groups, diary studies, discussion boards, and qualitative data coding. Exceptional, verbal, written and visual communication demonstrated through teaching, research, and publications.
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    Academic Writing
    Editing & Proofreading
    Cold Calling
    UserTesting
    Workshop Facilitation
    A/B Testing
    Atlassian Confluence
    Quantitative Research
    Focus Group Moderation
    Design Thinking
    Instructional Design
    Survey Design
    Qualitative Research
    Research Interviews
  • $70 hourly
    Are you looking to develop your custom brand, a website, or marketing materials? If yes, I can help you! I'm a brand designer with more than 8+ years of experience in the design industry. Your business is unique. It deserves a unique voice. I believe that I can visually reflect the idea you have in mind, and if you don't have the exact idea yet, I'll help you find it. Working with me will help you communicate visually with your customers or help you shape an abstract concept into modern, vibrant designs. My design service; - Logo / Branding Design - Website Design - Print/Digital design - Social Media Design - Custom Illustrations I love when my clients are excited about the work I've done!
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    Graphic Design
    Adobe Photoshop
    Visual Communication
  • $20 hourly
    Highly skilled professional with a strong background in user experience (UX) design and strategic business management. Has comprehensive skill set that includes both technical and creative aspects, crucial for creating engaging and effective interactive experiences. Expertise in research, analysis, and usability testing with a user-centered approach to design, ensuring that the end product aligns with both user needs and business objectives. Additionally, experience in project planning, budgeting, and stakeholder relationship management capable of leading projects from conception to completion while maintaining strong communication with all involved parties.
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    Customer Analysis
    Client Management
    Process Improvement
    Service Design
    Budget
    Marketing
    Customer Retention Strategy
    Customer Engagement
    Microsoft SharePoint
    Budget Management
    Microsoft Office
  • $30 hourly
    I have a strong passion for helping and bringing value to the lives of the people I work with. I have worked for both startups and mature corporations, this has given me a unique understanding of the challenges faced in both environments and the populations that they serve. My goal has always been to use the full extent of talents to better the industries I am focused on. I have extensive experience in customer facing rolls I work well independently and interpersonally.
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    Sales Prospecting Software
    CRM Software
    SaaS
    Customer Support
    People Management
    Growth Strategy
    Market Planning
    Sales
    Professional Tone
    Customer Experience
    Customer Experience Research
  • $25 hourly
    I’m a UX/UI designer with experience in creating user-centered designs and improving platform usability for various clients and industries. Whether you need to redesign an application, develop intuitive interfaces, or enhance accessibility, I can help. -Knows Figma, AdobeXD, SEO tools (Rank Math, Google Analytics), HTML, CSS, JavaScript, and SAP modules -Experienced in full project lifecycle management, from research and prototyping to testing and implementation -Regular communication is important to me, and I ensure transparency and collaboration throughout the design process. Let’s work together to create impactful solutions!
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    Information Architecture
    Usability Testing
    UX & UI Design
    Product Design
    Balsamiq
    Figma
    Wireframe & Prototyping Software
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