Hire the best Journey Mapping Freelancers in Austin, TX

Check out Journey Mapping Freelancers in Austin, TX with the skills you need for your next job.
  • $55 hourly
    Designing with perspective, learning through doing (and failing), gathering insights through research: how I have and continue to craft my career. My experience ranges from HCI research in AI and robotics to UX design of e-commerce applications to product marketing for SaaS solutions, in industries from fashion to EdTech to maritime technologies. The design process is my passion; creating products, interfaces, or ideas that transform experiences is at the core of what I want to spend my life doing. It is my personal “value proposition.” I had the opportunity to build my own path at the University of Colorado Boulder majoring in Creative Technology and Design through the College of Engineering and Applied Sciences. Core engineering principles were the basis on which I studied design. I dabbled in 3D modeling, hardware design and electronics, web development, and UX design. I got a Certificate in Writing because I believe storytelling is the most important part of the innovation and design process. My studies led to my two years with the NSF National AI Institute for Student-AI Teaming, where I led UX/UI research and design for ML/AI, dashboards, and IT software. In that time I co-founded the iSAT Lab and Authored a paper published at HCI International 2022. My 2023 year was focused on product marketing and content management for Austin B2B SaaS and DaaS startup, Terradepth, where I led initiatives in social media campaigns, events and conferences, and customer-facing collateral including partnership landing pages and a re-design of the website. I have since led the UX research and concept development for an early-stage AI startup and redesigned a complex data analysis dashboard for a local Austin startup. My years as a student, researcher, designer, and marketer have taught me about the importance of perspective and thinking holistically while creating. Having worked in research, agency, and startup settings, I have learned how to create efficient workflows from the ideation stage through the finish line of a project. Working with engineers, product managers, developers, CEOs, and PhD students and researchers has given me the skills needed to build and maintain professional relationships with co-workers, clients, and users. I am passionate about creating ethical and positive digital (and human) experiences, am eager to work in a fast-paced environment, and want to learn and grow in an atmosphere where challenging yourself and the status quo is encouraged.
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    Conversational AI
    Branding
    Adobe Creative Suite
    Prototyping
    Wireframing
    Web Accessibility
    Qualitative Research
    Quantitative Research
    Storyboarding
    Product Management
    Concept Development
    UX & UI
    UX Writing
    Copywriting
  • $45 hourly
    As a product designer with a master's degree in information systems, I am passionate about empowering users with accessible and equitable designs that solve real-world problems. I have a background in psychology, which helps me understand user needs, motivations, and behaviors, and conduct user research and interviews effectively. I have recently completed a six-month project at Dell Medical School at the University of Texas at Austin, where I worked closely with cross-disciplinary teams to create a platform that allows health care professionals to better align with their patients on how to achieve their nutritional goals. I used Figma to design high-fidelity wireframes that were submitted for a grant proposal to further fund development. I also led the design thinking process, conducting contextual inquiries, user testing, and feedback sessions, and adding my own creative flair with micro-interactions and features. I have also gained experience in designing a SmartTV operating system that is controlled from a smartphone, as the lead UX designer for a five-month project at the School of Information. I have multiple certifications in social/behavioral research and enterprise design thinking, and I have been recognized on the President's List for academic excellence.
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    Affinity Designer
    Product Design
    Miro
    Usability Testing
    UI/UX Prototyping
    Interaction Design
    Figma
    UX & UI
    User Experience Strategy
    Heuristic Evaluation
    User Flow
    Wireframing
  • $250 hourly
    I know what I'm doing, and I'm not afraid to say it. I've dedicated my career to the niche field of digital experimentation, optimization, and consulting. The dedication is necessary for becoming an expert. Within that field, I'm versed in lead generation and e-commerce, and there's no industry I can't handle. I work with clients to effectively and efficiently solve their problems, achieve goals, and find areas for growth. I look at customer journeys from end-to-end so that they thrive in today’s economy. I can conduct the following research types: heuristic analysis, analytics analysis, user testing, polls, surveys, card sorting, tree testing, customer interviews, competitor analysis, message testing, heatmap analysis, session recording analysis, and journey mapping. I can build, run, and scale digital experimentation programs from beginning to end, which includes the following: ideation, mockups, wireframes, designs, pre-test planning, hypothesis creation, prioritization, roadmapping, systems & processes, results analysis, governance, culture, measurement, benchmarking, and program audits. Additionally, if you're not looking for full execution help, I can also consult and train.
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    Digital Strategy
    Training
    Multivariate Testing
    Research Methods
    A/B Testing
    Workshop
    Conduct Research
    Conversion Rate Optimization
    User Experience
    Wireframing
    Design Mockup
    UX Research
    Heuristic Evaluation
    UX & UI
  • $70 hourly
    Experienced UX leader with 10+ years of expertise in design thinking, user research, and prototyping. I specialize in crafting innovative, customer-focused solutions and bringing products from concept to launch. With a proven ability to bridge design, engineering, and business, I deliver intuitive and impactful user experiences that drive results. Passionate about collaboration and staying ahead of industry trends, I help businesses create meaningful, user-centered products. Let’s work together to turn your ideas into exceptional experiences! Services Include: UX/UI Mobile App Design (iOS & Android) Web Design Wireframes Prototypes Personas Customer Journeys Jobs To Be Done Analysis User Research Design Thinking Workshops Facilitations Business Innovation Product Strategy and Planning Project Management
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    AI Chatbot
    UI/UX Prototyping
    Persona Development
    Interaction Design
    Web Design
    Mobile App Design
    UX Wireframe
    Prototype Design
    Design Thinking
    Product Design
    User Experience Strategy
    User Experience Design
    Product Management
  • $250 hourly
    I’m a seasoned Go-to-Market (GTM) leader and revenue growth strategist with over a decade of experience scaling SaaS businesses, optimizing operations, and driving customer success. I specialize in helping organizations align strategy, teams, and processes to deliver sustainable growth and measurable results. Here’s what I do best: * GTM Strategy & Execution: I design and implement actionable go-to-market plans that align sales, marketing, and customer teams to hit and exceed revenue targets. * Revenue Growth & Operations Optimization: I streamline sales and customer success operations, ensuring processes are efficient and scalable while improving overall performance. * Forecasting & Investment Strategy: I provide data-driven forecasting and actionable insights to inform growth initiatives, optimize investments, and improve decision-making across the organization. * Sales Leadership: I build and lead high-performing sales teams, establish repeatable processes, and coach leaders to drive consistent, predictable results. * Customer Success & Retention: I implement strategies to improve customer engagement, reduce churn, and drive expansion opportunities, delivering long-term value and satisfaction. With a proven track record, I’ve led organizations to achieve: * $250M annual recurring revenue by optimizing operations, improving leadership, and aligning customer-centric strategies. * Improved forecasting accuracy and enhanced visibility into performance, enabling better decision-making and investment planning. * 97% customer retention for SMB clients in competitive, high-churn markets. * Consistent double-digit quarterly revenue gains by building scalable business units and aligning cross-functional teams. Whether you need fractional CRO/COO services, strategic GTM advisory, or hands-on leadership to optimize operations, improve forecasting, and unlock growth, I’m here to help. Let’s build a sustainable path to scale and success!
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    Sales Operations
    Business Operations
    B2B Lead Generation
    Business Planning & Strategy
    Organic Traffic Growth
    Growth Strategy
    Customer Acquisition Strategy
    Customer Retention Strategy
    Team Facilitation
    Forecasting
    Business Development
    Sales Leadership
    Revenue Management
    Go-to-Market Strategy
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