Hire the best Key Account Management Specialists in Barcelona, ES
Check out Key Account Management Specialists in Barcelona, ES with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (5 jobs)
With over 7+ years of industry experience, I am a results-driven Customer Success Representative with a proven track record of successfully building and managing client relationships. My expertise spans various domains as mentioned below: ✔️ Customer Service and Support ✔️ Product Demonstrations & Walkthroughs ✔️ Client Training and Onboarding ✔️ Email Correspondence, Support & Follow-ups ✔️ Email and Chat Handling ✔️ Inbound & Outbound calling (B2C & B2B) ✔️ Customer Retention ✔️ Help-desk ✔️ Ticket Resolution & Escalation Handling ✔️ Cross-selling, Upselling & Churn Reduction ✔️ Customer Satisfaction Assessment & Feedback Analysis ✔️ Customer Support Software Proficiency ✔️ Client Engagement (Building and Managing relations) ✔️ Calendar Management, ✔️ Scheduling Meetings ✔️ Hosting meetings and writing meeting minutes ✔️ Virtual Assistance ✔️ Key Account Management ✔️ Business development ✔️ Knowledge Base Articles / Support Articles Writing ✔️ Product Research ✔️ Data Entry I'm proficient with various platforms: ●CRM Tools: Zoho CRM, Hubspot Sales Hub, Helpdesk, Freshdesk, Freshchat, FollowupBoss ●Communication Tools: Zoho Meetings, Zoom, Calendly, Google Meet, Webex ●Project Management Tools: Trello, nTask Project Management Tool, MS Project, Miro Board ●Other Tools: Confluence, SharePoint, Microsoft Word, Excel, Google Doc This comprehensive skill set empowers me to deliver top-quality services to clients. I hold a strong commitment to nurturing long-term relationships and achieving customer satisfaction. If you're seeking a dedicated professional to enhance your team, I'm here to provide valuable expertise and support. Current Location: SpainKey Account Management
Product KnowledgeCustomer SatisfactionOnline Chat SupportSchedulingProduct DemonstrationPhone SupportTechnical SupportSales PresentationEmail SupportCustomer ServiceHelpdeskVirtual AssistanceCustomer SupportData Entry - $40 hourly
- 0.0/5
- (0 jobs)
Nací en Colombia, pero desde los 15 años, España se convirtió en mi hogar, donde viví una adolescencia marcada por la falta de objetivos y una vida desorganizada. Sin embargo, a los 20 años, formé mi familia y comencé a enfocarme en mi desarrollo profesional. Trabajé en diversos sectores, desde la construcción y la hostelería, hasta la industria de manipulación de caucho, donde adquirí valiosas habilidades. Un punto de inflexión llegó cuando, después de asistir a charlas motivacionales, decidí emprender en el mundo de la restauración. Mi restaurante fue un éxito entre los clientes, quienes aún hoy me piden que vuelva a abrir. Pero, la falta de experiencia y la pandemia me llevaron a cerrar el negocio, lo que me dejó con deudas y la necesidad de encontrar nuevas oportunidades. En agosto de 2020, descubrí Amazon y me sumergí en este fascinante mundo. Aproveché mi conocimiento en la industria del caucho y comencé a vender productos en Amazon FBA. Para miKey Account Management
Helium 10SEO Keyword ResearchInventory ManagementAmazon Listing OptimizationAmazon Advertising ConsoleAmazon Seller CentralAmazon PPC - $30 hourly
- 0.0/5
- (0 jobs)
Professional senior eager to apply as a manager and business management with experienced in various environments. Seeking opportunities to apply my skills and be growing with goals of the company.Key Account Management
ShopifyEcommerceCustomer ServiceVirtual AssistanceSales & MarketingData EntrySales Want to browse more freelancers?
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