Hire the best Leadership Development Specialists in Mandaluyong City, PH

Check out Leadership Development Specialists in Mandaluyong City, PH with the skills you need for your next job.
  • $15 hourly
    I am an IT Team Leader (Client Success Manager) alongside of it, I am an Onboarding/Offboarding Specialist (Trainer) for IT and Networking. - Technical Support - Customer Service - Support Engineer - Dispatcher - Service Delivery Coordinator - Autotask expert - Scheduler 10 yrs. MSP Tech Support Specialist 7 yrs. IT service desk Proficient in Active Directory and Account creation Office 365 admin Well Versed in Windows and Mac Operating system I have been working with MSPs for the last 7 years. I have experience using tools like, Azure, Autotask PSA, ConnectWise, Sophos, IT Glue, Active Directory, O365 Support, G-Suite, Kaseya VSA and BMS, Acronis, N-Central, Intercom, PRTG, Cisco Meraki, Jira, Win/MAC OS Support, COVE Backup and deployment, Shadow Protect Backup. Printer support and anything that the end user may need. I am always looking to expand my knowledge and go extra mile to solve my clients' problems.
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    Office 365
    Task Coordination
    System Administration
    Microsoft Exchange Online
    Network Administration
    Windows 10 Administration
    Customer Service
    Network Monitoring
    Management Consulting
    Windows Server
    Microsoft Teams
    Technical Support
  • $8 hourly
    - Strong accomplished experience in auto collision estimation - Thorough knowledge of all aspects of repairs for damaged body parts and bodies of vehicles -Inspecting vehicles and preparing estimates using an automated system. - Ability to prepare all damage reports in an accurate and efficient manner - Ability to negotiate an agreed price on every job prior to processing the job - Reviewed and evaluated customer reported damages. - Gathered information from customers for appraisal completion. - Reviewed, explained, and negotiated completed damage estimates with customers and shops. - Prepared damage repair estimates by comparing and evaluating different repair methodologies. - Reviewed and re-inspected shop estimates, Provided superior customer service.
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    Team Building
  • $50 hourly
    Armed with over 20 years of professional experience in the fields of Quality Management, Training, Sales, Marketing, Business Process Modeling and Operations, I am a Certified Lean Six Sigma Master Black Belt, Tenured PQA Lead Assessor and Certified Process Professional. I have in-depth experience in building high performing teams, aligning available resources and present capabilities to customer/end-user expectations and driving a culture of continuous improvement and innovation. My key accomplishments include: 1. Leading various teams in the fields of Training, Quality, Process Excellence and Operations in the Business Process Outsourcing Industry. I have been part of many teams in sales, customer service and technical support holding various roles both on the vendor and client side. 2. One of the Resource Speakers tapped to conduct the Assessors Preparatory Course for the Philippine Quality Awards aimed at producing assessors skilled in understanding the PQA criteria which is the highest award for Performance Excellence in the Philippines awarded no less than by the President of the Republic and managed by the Department of Trade and Industry. 3. Regularly invited to speak in conferences within and outside of the Philippines by organizations such as the Shared Services and Outsourcing Network ("SSON"), International Quality and Productivity Center ("IQPC"). IT and Business Process Association of the Philippines ("IBPAP) to name a few. 4. In recognition of my contributions and expertise in the field of Quality Management, I was recognized as the Quality Manager of the Year by the Philippine Society for Quality in 2018.
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    Quality Assurance
    Performance Management
    Six Sigma
    Public Speaking
    Creative Writing
    Leadership Training
    Research & Strategy
    Team Building
    Strategic Plan
  • $10 hourly
    Seasoned Operations Manager and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, and talent for spotting areas in need of improvement and implementing changes with a strategic approach.
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    Microsoft Project
    Project Management
    Data Analysis
    Customer Care
    Business Management
    Management Skills
    General Partnership
  • $8 hourly
    PROFILE SUMMARY * A tech savvy Customer service and Technicalsupport professionalwith exceptionalsupport experience and ensuring projects are completed on time and with extreme confidentiality. * Can work in a fast paced environment with minimum supervision.
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    Leadership Skills
    Leadership Coaching
    Phone Communication
    Technical Support
    Customer Service
  • $6 hourly
    I am currently a Board of Director and Unit Manager of Alpine Summit Life Insurance Agency - Pru Life UK, looking for work that would grant further professional growth. My work experience includes expertise in sales, recruitment, and leadership. I’m looking forward to gaining new experiences and to participating in the development of new environments.
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    Communication Skills
    Administrative Support
    Technical Writing
    Sales & Marketing
  • $4 hourly
    I'm a Supervisor in a BPO company and worked as customer service representative for more than 8yrs. I'm eager to learn and explore different roles/tasks requirement and would love to be part of the business' success. I have an experience handling both voice and non-voice LOBs (chat and email). Basic tasks were data gathering of KPI scores, direct reporting to US based clients and coaching/developing teams of 15-19 agents.
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    Email Outreach
    Customer Service
  • $20 hourly
    security expert for more than 14 years working in a known company and continuously excel in industrial security
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    Leadership Skills
    Management Development
    Management Skills
    Professional Tone
  • $9 hourly
    I was an experienced business and customer service analyst with a verifiable tract record of resolving complex issues quickly and winning customer loyalty. I’ve been in the BPO industry for 18 years and in that range of time I have been assisting clients, by customer phasing one on each call until I had a leadership role. Given the previous experiences, from taking calls, I was able to do tasks of an SME (TC),I take escalations, Prod trainer, Coach and QA, then, a Team Lead or an assistant manager. I handled front office (voice team) and back office ( non-voice) in all channels of communication. I have a lot in store in handling the floor. Customer Service is my life in almost 2 decades of life in the BPO world and I am open to put that CSR role again even taking escalations. Hope to hear from you soon.
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    Customer Experience
    Customer Service
    Customer Support
    Cross Functional Team Leadership
    Leadership Training
    Leadership Skills
    Leadership Coaching
    Sales Call
    Debt Collection
    Data Collection
    Business Analysis
    Customer Service Training
    Customer Service Analytics
  • $10 hourly
    In my role as a Unit Manager in the insurance industry, I faced a significant challenge when tasked with increasing revenue in a highly competitive market. To address this, I spearheaded a strategic initiative to revamp our sales approach. I implemented targeted training programs for the sales team, focusing on refining their client engagement and communication skills. Additionally, I introduced performance metrics to track individual and team progress. To overcome resistance to change, I fostered a culture of collaboration and continuous improvement. I engaged team members in the decision-making process, encouraging them to provide insights and feedback. This not only boosted morale but also resulted in the identification of innovative ideas that positively impacted our sales strategy. In my role as a Training Assistant at Kabalikat para sa Maunlad na Buhay, Inc., I encountered the challenge of making training programs more accessible to a diverse audience. Embracing this challenge, I initiated the implementation of e-learning initiatives, enabling remote participation and accommodating different learning styles. This not only broadened our reach but also enhanced the overall effectiveness of our training programs. Throughout both experiences, my ability to analyze challenges, develop strategic solutions, and effectively communicate changes to the team played a crucial role in overcoming obstacles. These experiences have strengthened my resilience and adaptability, qualities I believe are valuable in addressing challenges in any professional setting.
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    Performance Management
    Leadership Training
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