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Hire the best Leadership Training Freelancers in Mandaluyong City, PH

Check out Leadership Training Freelancers in Mandaluyong City, PH with the skills you need for your next job.
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  • $50 hourly

    • 4.6/5
    • (1 job)
    Armed with over 20 years of professional experience in the fields of Quality Management, Training, Sales, Marketing, Business Process Modeling and Operations, I am a Certified Lean Six Sigma Master Black Belt, Tenured PQA Lead Assessor and Certified Process Professional. I have in-depth experience in building high performing teams, aligning available resources and present capabilities to customer/end-user expectations and driving a culture of continuous improvement and innovation. My key accomplishments include: 1. Leading various teams in the fields of Training, Quality, Process Excellence and Operations in the Business Process Outsourcing Industry. I have been part of many teams in sales, customer service and technical support holding various roles both on the vendor and client side. 2. One of the Resource Speakers tapped to conduct the Assessors Preparatory Course for the Philippine Quality Awards aimed at producing assessors skilled in understanding the PQA criteria which is the highest award for Performance Excellence in the Philippines awarded no less than by the President of the Republic and managed by the Department of Trade and Industry. 3. Regularly invited to speak in conferences within and outside of the Philippines by organizations such as the Shared Services and Outsourcing Network ("SSON"), International Quality and Productivity Center ("IQPC"). IT and Business Process Association of the Philippines ("IBPAP) to name a few. 4. In recognition of my contributions and expertise in the field of Quality Management, I was recognized as the Quality Manager of the Year by the Philippine Society for Quality in 2018.
    vsuc_fltilesrefresh_TrophyIcon Leadership Training
    Quality Assurance
    Performance Management
    Six Sigma
    Leadership Development
    Public Speaking
    Creative Writing
    Research & Strategy
    Team Building
    Strategic Plan
  • $8 hourly

    • 5.0/5
    • (1 job)
    -12 years of experience in the BPO/BPS industry -Worked with US, UK and Australian Companies -Handled technology, telecommunication, financial, sales and healthcare accounts -9 years of training and development experience -Developed performance improvement processes across 5 verticals -Exposed to project management tasks
    vsuc_fltilesrefresh_TrophyIcon Leadership Training
    Management Skills
    Level Design
    Phone Communication
    Project Management
    Communications
    Training
    Recruiting
    Technical Support
    Leadership Skills
  • $15 hourly

    • 4.1/5
    • (4 jobs)
    JACK OF ALL TRADES - is what they define on this profile that you are looking right now. If you are looking for someone who will be the great aid to your customer and to your company, someone who has the vast knowledge on what are you looking for and someone who can prevent a problem and make a solution for it. Well, you are in a right profile. My 8 years working experience in a different industry (as an Accountant / Bookkeeper, Human Resource Administrative Officer, Financial Advisor and a Virtual Assistant with a diverse client, helps me to understand the value of respect and serving them to the fullest. My sincere desire to learn more which I can devote my time to finish a project. I'm a quick learner and computer savvy. I'm familiar with using some applications that would be very helpful in this job such as Microsoft Office, MS Office Suite, Canva, Trello, Slack Connect, Techsmith, Pitch, Confluence, Microsoft NAV Dynamics, ZOHO, QuickBooks, XERO, MYOB, CRM, Google, Skype and Zoom. Do not hesitate to message me and let's be a partner of success.
    vsuc_fltilesrefresh_TrophyIcon Leadership Training
    HR & Recruiting Software
    Organizational Development
    Sales & Marketing Collateral
    Customer Support Plugin
    Management Skills
    Administrative Support
    Bookkeeping
    Decision Making
    Staff Recruitment & Management
    Time Management
    Project Management
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    A highly competent, organized, and driven individual who can handle different responsibilities while maintaining a high standard work. As a Student-Leader, I possess qualities that can help cultivates others, communicate effectively, and make sound decisions. My commitment to my work demonstrates my attention to detail, perseverance, and dedication to excellence that is needed in every workplace.
    vsuc_fltilesrefresh_TrophyIcon Leadership Training
    Leadership Skills
    Internal Auditing
    Publication Design
    Leadership Development
    Creative Writing
  • $9 hourly

    • 0.0/5
    • (1 job)
    I was an experienced business and customer service analyst with a verifiable tract record of resolving complex issues quickly and winning customer loyalty. I’ve been in the BPO industry for 18 years and in that range of time I have been assisting clients, by customer phasing one on each call until I had a leadership role. Given the previous experiences, from taking calls, I was able to do tasks of an SME (TC),I take escalations, Prod trainer, Coach and QA, then, a Team Lead or an assistant manager. I handled front office (voice team) and back office ( non-voice) in all channels of communication. I have a lot in store in handling the floor. Customer Service is my life in almost 2 decades of life in the BPO world and I am open to put that CSR role again even taking escalations. Hope to hear from you soon.
    vsuc_fltilesrefresh_TrophyIcon Leadership Training
    Customer Experience
    Customer Service
    Customer Support
    Cross Functional Team Leadership
    Leadership Development
    Leadership Skills
    Leadership Coaching
    Sales
    Sales Call
    Debt Collection
    Data Collection
    Business Analysis
    Customer Service Training
    Customer Service Analytics
  • $10 hourly

    • 0.0/5
    • (0 jobs)
    In my role as a Unit Manager in the insurance industry, I faced a significant challenge when tasked with increasing revenue in a highly competitive market. To address this, I spearheaded a strategic initiative to revamp our sales approach. I implemented targeted training programs for the sales team, focusing on refining their client engagement and communication skills. Additionally, I introduced performance metrics to track individual and team progress. To overcome resistance to change, I fostered a culture of collaboration and continuous improvement. I engaged team members in the decision-making process, encouraging them to provide insights and feedback. This not only boosted morale but also resulted in the identification of innovative ideas that positively impacted our sales strategy. In my role as a Training Assistant at Kabalikat para sa Maunlad na Buhay, Inc., I encountered the challenge of making training programs more accessible to a diverse audience. Embracing this challenge, I initiated the implementation of e-learning initiatives, enabling remote participation and accommodating different learning styles. This not only broadened our reach but also enhanced the overall effectiveness of our training programs. Throughout both experiences, my ability to analyze challenges, develop strategic solutions, and effectively communicate changes to the team played a crucial role in overcoming obstacles. These experiences have strengthened my resilience and adaptability, qualities I believe are valuable in addressing challenges in any professional setting.
    vsuc_fltilesrefresh_TrophyIcon Leadership Training
    Performance Management
    Leadership Development
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