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Hire the best Live Chat Operators in San Pedro Sula, HN

Check out Live Chat Operators in San Pedro Sula, HN with the skills you need for your next job.
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Rating is 4.6 out of 5.
4.6/5
based on 1,253 client reviews
  • $15 hourly
    • 4.8/5
    • (5 jobs)
    Opened to offers ☏ Current location: Valencia, Spain. I am a Customer Support Specialist with a proven record of delivering exceptional customer service and technical expertise. Well-versed in ticketing platforms such as Freshdesk, Zendesk, and Jira Help Desk, I am able to navigate and use these systems effectively to manage and resolve customer inquiries. My strong verbal and written communication skills, coupled with my emotional intelligence, allow me to handle complex customer issues with ease and professionalism. With a solid background in time management and task organization, I ensure the efficient resolution of customer requests without compromising on service quality. What truly distinguishes me in this role is my passion and patience. I am committed to not just problem-solving, but also to creating memorable customer interactions. My goal is to go beyond the standard procedure, taking that extra step to ensure the best possible service for every individual. As a goal-oriented professional, my focus is always on enhancing the customer's experience with each interaction. I maintain a calming and comforting presence, creating a positive atmosphere for the customers I serve. If you're looking for a customer support specialist who blends technical skills with a keen commitment to exceeding customer expectations and driving customer satisfaction, I would be excited to bring my skills and experience to your team.
    Featured Skill Live Chat Operator
    Leisure Travel
    Virtual Assistance
    Customer Experience
    IT Support
    Data Entry
    Customer Service
    Customer Satisfaction
    Chat & Messaging Software
    Customer Support
    Microsoft Office
    Travel & Hospitality
    Jira
    Freshdesk
    Online Chat Support
    Zendesk
  • $15 hourly
    • 2.9/5
    • (6 jobs)
    Over 10 years of experience in administrative and operation positions. I have a Master´s Degree in Business Management with a focus in Finance. Results driven professional with strong experience in the administrative, financial, sustainability and operational area. Strategic thinking along with creativity and proactivity. Some of the things that I believe add value to my work are that I consider myself a fast learner, a teamplayer, I got a strong ethical behavior and among my core values there is respect, empathy and integrity. Disciplined professional with high knowledge of MS Office, Google Workspace, Financial Statements, Quickbooks, Business Management, ISO norms, soft skills, leadership and more.
    Featured Skill Live Chat Operator
    Product Listings
    Virtual Assistance
    Office 365
    Google Workspace Administration
    Scheduling
    General Transcription
    Data Entry
    Inventory Management
    Continuous Improvement
    Phone Communication
    Form Completion
    Legal
    Team Management
  • $15 hourly
    • 5.0/5
    • (7 jobs)
    Searching for a Multitalented Administative and Marketing Assistant to Unleash Your Time? Look No Further! I'm the accelerator you need – Speed, Critical Thinking, Bilingual, and a Zeal for Empowering Your Success. Let's Elevate Your Productivity Together! I am highly proficient in an extensive array of tools. ☑ For Communication & Collaboration: Email Management: Gmail, Outlook Instant Messaging: Slack, Facebook Workplace Video Conferencing: Zoom, Google Meet Calendar Management: Google Calendar, Microsoft Outlook Calendar, Calendly ☑ Project Management & Time tracking Trello, ClickUp, Toggl ☑ Document Creation & Management Creation: Google Suite & Microsoft Suite Cloud Storage: Google Drive, Dropbox, OneDrive ☑CRM & Customer Support: Hubspot, Get Response, MailChimp, Active Campaign ☑ Knowledge Management: CODA, Basecamp ☑Light Design & Video Editing Canva, Kapwing ☑Analytics Google Analytics, Clarity ☑Additional Skills: Loom Chatgpt Linkedin Wix Social Media Management
    Featured Skill Live Chat Operator
    Translation
    Google Ads
    HubSpot
    Brand Guidelines
    Administrative Support
    Freelance Marketing
    Data Analysis
    Marketing Presentation
    Presentations
    Brand Management
    Branding & Marketing
    Budget Management
    Time Management
    Data Entry
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    Top performer for Amazon and Century Link, with over 5 years of experience in handdling emails and chats with clients, technical support, retention, sales, and more. I'm a really passionate individual who loves helping others. I'm also extremely friendly with clients I consider myself to be optimistic and tech-savvy. These qualities have helped me a lot in my career and have allowed me to learn a lot from every position I've had in the past. To highlight some of the projects that I've worked on in the past: 🧠 I've experience using software such as: Asana, Gorgias, Agorapulse, Zendesk, Reamaze, Shopify, Go High Level, Five9, Zoho, Mailchimp, Canva and more. 💬 I've worked as handling dual chats, thousands of emails and phone calls. 🧑‍💻I've experience as a FB comment moderator and creating FB ads. 💵 I've experience as a chargeback specialist (Dealing with Paypal disputes and bank disputes). ✍🏻 I've experience as an account security specialist. (Protecting customer accounts from security breaches). 💨 I've experience as a virtual assistant. Handling emails, prioritizing tasks, data entry, payments. I'm lways open to learn more and looking forward to the opportunity to continue my career!
    Featured Skill Live Chat Operator
    Community Moderation
    Content Moderation
    Lead Generation
    Microsoft Word
    Leadership Skills
    Customer Retention
    Community Relations
    Community Management
    Problem Solving
    Technical Support
    Email Support
    Online Chat Support
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    I am a highly experienced customer service agent skilled in handling emails and live chat, with no hesitation in making calls when needed. My expertise includes effectively managing customer interactions, demonstrating empathy, going the extra mile, and consistently striving to improve and expand my skill set daily.
    Featured Skill Live Chat Operator
    Phone Communication
    Online Chat Support
    Email Support
    Customer Service
    Email Communication
    Data Entry
  • $40 hourly
    • 5.0/5
    • (12 jobs)
    Experienced and results-driven professional with a proven track record in coordinating daily operations, enhancing customer satisfaction, and driving team performance. With a strong background in customer service, project management, and training, I am dedicated to delivering exceptional results. In my previous roles, I effectively managed daily operations, optimized staffing levels through forecasting, and handled executive escalations with finesse. I implemented customer satisfaction surveys to gain insights, rectify poor experiences, and recognize staff for outstanding performance. As a result, I successfully increased customer satisfaction scores from 80% to 95% within just 45 days. I am adept at streamlining processes and reducing waiting times, having slashed customer wait times on the line from over 7 minutes to under 2 minutes. Through up-training staff, adding tier 2 support, and prioritizing issues based on severity, I consistently deliver prompt and efficient support. Furthermore, I possess strong leadership abilities, having played a pivotal role in team expansion, including hiring and onboarding new staff. I also successfully oversaw the implementation of a comprehensive CRM system, enabling a holistic view of the customer journey and driving overall satisfaction. With a passion for training and development, I revamped training processes, transitioning from shadowing to a structured curriculum. By implementing modules and checkpoints, I ensured comprehensive understanding and improved performance. I am skilled in conducting business reviews and leveraging statistics to identify opportunities for growth. Additionally, I have spearheaded various projects aimed at enhancing team performance and customer satisfaction, consistently delivering outstanding results. If you are seeking a dedicated professional who can optimize operations, drive customer success, and deliver exceptional outcomes, I am confident in my ability to add value to your projects. Let's connect and discuss how I can contribute to your success.
    Featured Skill Live Chat Operator
    Business Coaching
    Recruiting
    Account Management
    BPO Call Center
    Performance Management
    Leadership Development
    Employee Training
    Employee Engagement
    Strategic Plan
  • $25 hourly
    • 4.8/5
    • (3 jobs)
    I was born in San Pedro Sula, Honduras. Spanish is my native language. I went to a bilingual school and learned English growing up. Besides English and Spanish, I'm also fluent in Italian, so I'm trilingual . My English is more American English. I've worked in many different sectors the past years like civil engineering, customer service for American companies, providing technical assistance and a positive experience to customers, fiber optics designer, and many more in different countries. I'm an experienced traveler that loves learning languages. I speak a little bit of German as well (A2), and I just did my A1 exam for French. From march 2021 up until October 2024 I co-managed a sustainable tourism project in Honduras for digital nomads and travelers a like, focusing on cacao. If you want to learn more you can check our website vegacommunityhn.com In 2024 I decided I wanted to grow my online freelance career. From February to December I worked as a legal assistant in a Miami based probate law firm. I'm a very easy going person, focused, who loves to get things done, be it translating a document or getting dirty working in the field with a shovel . I wish you well and remain open for future collaborations. Kind regards, Gabriel
    Featured Skill Live Chat Operator
    Microsoft Windows Media Connect
    English to Spanish Translation
    Spanish to English Translation
  • $13 hourly
    • 5.0/5
    • (7 jobs)
    To the Hiring Manager, I have extensive experience honed over 14 years in renowned call centers like Startek (T-Mobile) and Alorica (Comcast). I take pride in my reputation as a dependable, responsible, hardworking professional who delivers top-notch, efficient services to diverse businesses. Hailing from Honduras, I bring a diverse skill set encompassing supervision, quality assurance, coaching, team leadership, proficiency in customer service (email & chat), personnel and project management, recruitment, human resources, and more. During my experiences as a Team Leader, Quality and Assurance Manager, and Recruitment Manager I have accumulated over 8 years of valuable experience, from pre-selecting personnel to onboarding new hires, providing coaching, and creating new procedures and FAQ files. I've overseen multiple agent teams across diverse customer service domains, including Quality and Assurance, Team Supervision, Coaching, and Team Management. I also had the opportunity to build a few teams from zero to production. I also had the opportunity to work at AML Bitcoin a cryptocurrency enterprise, where my role allowed me to acquire in-depth knowledge of blockchain technology and data analysis. My skill set extends to using blockchain patterns. I've held various positions throughout my career, resulting in a unique blend of expertise, experience, and skills. As a personal goal, I am pursuing a certificate as a Google Cybersecurity Professional, encompassing proficiency in Microsoft Office and technical support experience. Lastly, my proficiency extends to various technologies and software, including Zendesk, Freshdesk, Zoom, Slack, Quickbooks, TeamViewer, HubSpot, Notion, Skype, Microsoft Teams, Telegram, Bitcoin, Trello, Asana, Shopify, and more. I'm confident that my abilities, knowledge, and expertise would make me a valuable addition to your organization. I'm eager to collaborate with you and deliver exceptional services, aiming to meet and exceed your expectations in every interaction. Thank you for considering my application and for your time! Sincerely, Jose Henriquez
    Featured Skill Live Chat Operator
    Online Chat Support
    Spanish
    Customer Service Analytics
    Employee Onboarding
    Team Training
    Client Management
    Customer Service
    Leadership Skills
    Management Skills
    Quality Assurance
    Customer Service Training
    Email
    Zendesk
    Email Support
    Team Management
  • $8 hourly
    • 4.3/5
    • (5 jobs)
    Hi! I am committed to providing outstanding support to customers. I am proficient in offering administrative assistance, handling inbound and outbound calls, responding to emails, and providing chat support. My positive and friendly personality allows me to create solid relationships with customers. I'm also passionate about learning new technologies and can easily adapt to new tools and processes. Thank you for stopping by!
    Featured Skill Live Chat Operator
    Scheduling
    Communication Etiquette
    Multitasking
    Mental Health
    Customer Satisfaction
    Administrative Support
    Customer Service
    Product Knowledge
    Email Support
    Phone Support
  • $25 hourly
    • 4.8/5
    • (27 jobs)
    Hi Future Employer! I am glad to present my skills to you and your valued company! My previous job experiences have been extensive with administrative BPO (Call Center [Customer Service, Tech Support, Sales]) services, Gaming PR Management, Content Creation, and Web Site Public Relations. With my administrative support experience, BPO skills (6 years as administrative staff), and PR knowledge I firmly believe that I am a perfect fit for any customer service, tech support, upselling, sales, content creation, or public relations task you entrust me with. On the creative side, I have worked as a writer and editor for several high profile gaming industry websites dedicated to the coverage of news and reviews. I am quite sure I can be an asset to you and our future projects together. Looking forward to becoming a part of your incredible team! Regards, Cristian Aguilar
    Featured Skill Live Chat Operator
    Latin American Spanish Accent
    Business Operations
    Content Editing
    Focus Group Moderation
    Graphic Design
    Customer Service
    Article Writing
    Game Testing
    English
    Spanish
    Content Writing
    Article
  • $25 hourly
    • 5.0/5
    • (16 jobs)
    Hello, Thank you for checking out my profile. With over 12 years of customer service experience and technical support, including working in call centers and remote jobs, as well as my involvement in both operations and management roles, I have developed a valuable skill set. I am experienced in creating documentation for SOPs and monitoring the implementation of internal processes, delivering coaching and feedback, reporting, and administrative tasks in several areas including property management and pre-litigation tasks as a Case Manager in Personal Injury law. Additionally, I have experience in managing teams of various sizes. I believe in excellence in the quality of work I deliver to exceed the expectations of both my employer and as well as my clients and my 100% Job Success Score speaks to the quality of service I provide, I look forward to working with you! If you´re looking to deliver a top-notch customer experience; here I am.
    Featured Skill Live Chat Operator
    Customer Support
    Virtual Assistance
    Email Communication
    Law
    Personal Injury Law
    Technical Support
    Management Skills
    Microsoft Office
    Documentation
    Payment Processing
    Online Chat Support
    Call Center Management
    Zendesk
    Email Support
  • $28 hourly
    • 3.2/5
    • (4 jobs)
    Hi! I'm Fernando, a certified expert in Meta Ads, Google Ads, and digital marketing strategy, ready to help you achieve your business goals. With over 13 years of experience and having worked with 200+ clients, I specialize in crafting data-driven campaigns that deliver measurable results. Whether you need to scale your e-commerce sales, optimize your social media presence, or implement automation workflows, I’m here to guide you every step of the way. ◾What makes me different? ✅ Certified by Facebook, Google, HubSpot, and LinkedIn. ✅A hands-on, results-driven approach tailored to your specific goals. ✅Broad technical expertise, including website management, graphic design, and IT solutions. ◾Skills & Tools I Bring to Your Project: ✅Marketing Strategy: PPC, SEO, SEM, Social Media Marketing, Email Campaigns, and Conversion Rate Optimization. ✅Tech Stack Expertise: WordPress, Shopify, Webflow, AWS, and a wide array of CMS and hosting solutions. ✅Creative Design: Adobe Suite (Photoshop, Premiere, After Effects, etc.), Figma, and responsive UX/UI design. ✅Project Management: Experienced in ClickUp, Trello, and Asana for seamless collaboration. ✅AI Utilization: Leverage tools like ChatGPT, MidJourney, and WriteSonic to enhance efficiency and creativity. ◾How I Work: ✅Available for long-term collaborations. ✅Based in Honduras but work with clients worldwide. ✅Flexible and adaptable to suit your unique needs. 📈 Let’s partner up to take your business to the next level! Message me, and we’ll design a strategy tailored to your success.
    Featured Skill Live Chat Operator
    Social Media Management
    Facebook Ads Manager
    Instagram
    Blueprint Style
    Business Development
    Sales
    Marketing Strategy
    Marketing
    Graphic Design
    Email Communication
    Sales & Marketing
  • $7 hourly
    • 2.5/5
    • (5 jobs)
    Experienced Computer Technician with a solid background spanning five years as an Administrative Assistant and Customer Service professional. Proficient in: -Delivering exceptional Customer Service through various channels: Phones, Emails, and Chats. -Utilizing Microsoft Excel for data analysis and management. -Crafting polished documents with Microsoft Word. -Efficiently coordinating and communicating through Slack. -Harnessing the power of Google Sheets for organized data handling. -Maintaining precise Inventory Control to streamline operations. -Generating comprehensive Reports to facilitate data-driven decision-making. My Key Qualities: -Effective Communication Skills -Analytical Problem Solving -Empathy and Patience -Collaborative Team Player -Adaptability and Flexibility -Keen Eye for Detail and Organization -Goal-Oriented Drive -Rapid Learning In summary, I bring a blend of technical expertise, strong communication, and problem-solving skills to create a positive impact on teams and customer experiences. My adaptability, dedication, and keen attention to detail further contribute to my ability to achieve company goals effectively
    Featured Skill Live Chat Operator
    Zendesk
    Customer Support
    Data Entry
    Google Sheets
    Slack
    Email Communication
    Administrative Support
    Customer Service
    Microsoft Excel
    Ecommerce Support
    Online Chat Support
    Spanish
    Phone Support
    English
    Email Support
  • $20 hourly
    • 0.0/5
    • (1 job)
    As an architect, I've become particularly interested in the development of projects through digital practices, such as the creation of plans, 3d models, and realistic renders for projects. This interest has allowed me to increase my skills constantly, as I’m continuously on the lookout for learning opportunities. I know my way around several specialized softwares, among them you’ll find: ❏ Revit ❏ AutoCAD & AutoCAD Architecture ❏ Sketchup For the creation of plans, sections, facades, and any complimentary plan needed to better develop a project, plus the creation of a 3D model of the design I’m working on. For post production I am proficient in the next programs: ❏ Vray ❏ Lumion ❏ Photoshop That being said, I can assure you I’ll be the perfect fit to work on any project you might be looking for that involves the architectural process. I’m open to new challenges and available as needed. I look forward to working with you!
    Featured Skill Live Chat Operator
    Drafting
    Building Information Modeling
    Translation
    Adobe Photoshop
    3D Rendering
    3D Modeling
    Autodesk Revit
    Autodesk AutoCAD
    Lumion
    Residential Design
    SketchUp
  • $80 hourly
    • 5.0/5
    • (52 jobs)
    🏅TOP RATED FREELANCER 🏅 With over 7 years of experience in building automation systems and AI-powered solutions, I specialize in streamlining business operations through intelligent workflows, chatbots, and custom automations. My expertise includes setting up complex automations, and optimizing CRM systems—particularly within GoHighLevel—to enhance productivity and customer engagement. I’ve successfully helped businesses across various industries integrate cutting-edge AI solutions that save time, reduce costs, and boost sales. Whether it’s migrating platforms, setting up appointment booking bots, or designing automated marketing campaigns, I bring a deep understanding of how to leverage technology for maximum ROI. Key Expertise: ► Automations & Workflow Optimization ► GoHighLevel CRM & Automations ► AI Chatbot Development ► API Integrations & Webhooks ► SMS & Email Marketing Automation ► Lead Management & Customer Service Solutions If you’re looking for a proven expert to enhance your business through AI-driven automation, I’m ready to help you take your operations to the next level. Another one of my passions are translations. As a native Spanish speaker with a fluent level of English written and spoken, I have translated content in different industries such as medical, financial, academic, and general content. Landing pages, ad copies, websites, blogs, emails, legal documents, and many more. My services include: ✅Translations Spanish to English and English to Spanish ✅Proofreading ✅Localisation ✅Editing ✅Writing ✅Transcriptions ✅Live interpretation Thank you for reviewing my profile. Send me a message and let's talk right away! -Andy
    Featured Skill Live Chat Operator
    Automated Workflow
    Technical Translation
    Translation
    Business Operations
    Digital Project Management
    Project Management
    API
    API Development
    CRM Automation
    CRM Software
    HighLevel
    AI Development
    AI Bot
    Automation
  • $12 hourly
    • 0.0/5
    • (0 jobs)
    Do you remember when you were a kid and there was always someone who liked to help and being nice to everybody, no matter if it was to a younger kid or an elder? That´s me, I am a very honest and reliable person that will take care of your customers as if they were family. I have over 12 years old experience in customer service with a very high sense of customer satisfaction. My industries of expertise are but not limited to the Tourism and Celular services.
    Featured Skill Live Chat Operator
    Customer Engagement
    Cultural Adaptation
    Communication Skills
    Social Media Website
    Resolves Conflict
    Active Listening
    Relationship Management
  • $47 hourly
    • 4.4/5
    • (12 jobs)
    While working at a global outsourcing startup I became a customer support manager with experience in cross-functional team management for e-commerce businesses. I've managed multiple high-profiled Clients with programs that range from 2 to 15 associates, distributed globally. As a Customer Support Manager, I was in charge of managing the outsourced services of an online second-hand retail business whose services revolved around support via email and chat; I handled Client & Stakeholder communications and conducted well-being status calls. I have expertise in launching customer support teams, including the creation and implementation of hiring processes according to program needs, product training material research and creation, and the implementation of quality control processes. I've developed a track record of successfully handling multiple projects, Clients, and processes, have experience in process mapping and finding single points of failure, and have implemented real-time operation KPIs to ensure meeting established SLAs. While being a Learning and Development Manager, I created and consistently optimized a two-week, global onboarding program which focused on training material which engaged the company culture, through a mix of blended adult training techniques. I was also able to design, develop, and evaluate learning initiatives and development programs with varied length for individuals and/or teams across the organization. In 2017, I led the analysis and evaluation of different LMS platforms suited for a startup business, which resulted in the implementation of an LMS and authoring tool. During these couple of years, I was able to gain experience in the delivery and evaluation of instructional content that supports multiple methods of delivery (classroom, on-the-job, online, etc.) with the purpose of creating one global training culture. I am detail oriented, goal and data driven, and committed to excellence. I’m hungry to learn new things and am looking forward for my next challenge!
    Featured Skill Live Chat Operator
    HRM Labs HRIS
    Project Management
    Instructional Design
    Learning Management System
    Asana
    Business Process Management
    Adult Education
    Program Management
    Employee Onboarding
    People Management
    Recruiting
    Business with 10-99 Employees
    Startup Company
    HR & Business Services
  • $25 hourly
    • 0.0/5
    • (0 jobs)
    With a background as a General Physician from the Universidad Católica de Honduras and four years of professional experience in both hospital and outpatient settings, I bring a comprehensive understanding of patient care to the freelance arena. My commitment to excellence is underscored by certifications in Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and a diploma in Total Quality Management, all of which reflect my dedication to delivering high-quality services. Additionally, my involvement in occupational health and safety programs demonstrates a strong ethical foundation in ensuring the well-being of both patients and colleagues. I am particularly interested in opportunities related to medical literature translation from English to Spanish, medical article writing/editing, and other projects within the medical field. My ongoing pursuit of a Master's in Hospital and Health Services Management further enhances my ability to contribute effectively to freelance projects in the healthcare domain.
    Featured Skill Live Chat Operator
    Computer Skills
    Medical Device
    Medical Transcription
    Medical Records Research
    Medical Translation
    Spanish to English Translation
    Medical Imaging
    English to Spanish Translation
  • $15 hourly
    • 4.1/5
    • (16 jobs)
    I was born and raised in Honduras, a small but hardworking country. I´ve been studying in a bilingual school since the age of three. Throughout a 3-year career as project management officer at an NGO, I handled numerous projects/proposals specialized in social development and medical urgency. My main goal consists in offering professional results and giving clients reasonable rates. I can offer straightforward communication, perfunctory briefs and on-time delivery of the best quality translation. Translation Briefing (Spanish - English)
    Featured Skill Live Chat Operator
    Logistics Management
    Marketing
    Accounting Principles & Practices
    Project Proposal
    Project Management
    Spanish to English Translation
    Project Management Office
    English to Spanish Translation
    Supply Chain & Logistics
  • $12 hourly
    • 5.0/5
    • (9 jobs)
    Expert in organizing and collecting data to formulate sharp and accurate reports and meaningful conclusions out of data patterns. Very keen to details and able to add value to business by interpreting correlations within data and even develop key performance indicators out of statistical facts. Proficient in Microsoft office tools, google sheets and other analytical tools. Adept in creative visualization of data into reports and presentations to be able to collaborate more with other members of the team. Has very good work ethics, responsible and and very willing to learn. Requires minimal supervision and accountable for actions and assigned tasks. Has relevant experience in Quality analyst role for the last 6 years.
    Featured Skill Live Chat Operator
    English to Spanish Translation
    Translation
    iOS
    Cold Calling
    Product Knowledge
    Data Processing
    Windows 10 Administration
    Technical Support
    Customer Service
    Lead Generation
    Quality Control
    Microsoft Excel
    Data Entry
    Microsoft Office
  • $28 hourly
    • 0.0/5
    • (3 jobs)
    Financial analyst. Experience in financial modeling, valuations, and business consulting. 5 years experience Bachelors in Finance and Economics
    Featured Skill Live Chat Operator
    Private Equity
    Investment Banking
    Mergers & Acquisitions
    Valuation
    Microsoft Excel
    SaaS
    Financial Modeling
    Financial Analysis
  • $20 hourly
    • 4.8/5
    • (3 jobs)
    As an Industrial Engineer, I graduated from one of Turkey’s top engineering colleges. I concentrated on Supply Chain Management and Japanese JIT approaches during my schooling. This indicates that my strengths include supply chain management, demand planning, logistics, and inventory management. I began working for a well-known retail company immediately after graduation, and I was in charge of many e-commerce stores and their supply chain management. My responsibilities included overseeing, budgeting for each store, maintaining their inventory, sales analyses, and forecasting, and providing the right amount of products to the correct location at the right time and at the right price. I quickly climbed to the top of my team’s performance rankings.
    Featured Skill Live Chat Operator
    Figma
    Project Management
    Canva
    UI/UX Prototyping
    Risk Analysis
    Order Management
    Mobile UI Design
    Graphic Design
    Demand Planning
    Inventory Management
    Logo Design
    Supply Chain Management
    Cost Management
    Project Analysis
    Project Management Software
    Risk Management
  • $35 hourly
    • 5.0/5
    • (4 jobs)
    Hello there! My name is David Bonilla, I am an audio engineer with a Master of Fine Arts in Recording Arts & Technologies from Middle Tennessee State University (MTSU). I have extensive training and experience in many facets of the audio engineering industry, including professional studio recording, live sound reinforcement, sound systems optimization, classical recording, AoIP (Dante), and Stereo/Surround/Immersive (Dolby Atmos) sound mixing for both music and Sound for Picture. All in all, I am a goal-oriented professional with a passion for excellence in audio. As a sound artist, I value curiosity, experimentation, collaboration, and diversity of ideas. Being bilingual (fluent in English & Spanish) and bicultural allows me to be a natural "out-of-the-box" thinker, a skill that I use to solve problems with creativity in a myriad of scenarios.
    Featured Skill Live Chat Operator
    Music & Sound Design
    Audio Recording
    iZotope RX
    Audio Editing
    Avid Pro Tools
    Sound Mixing
  • $18 hourly
    • 5.0/5
    • (220 jobs)
    I was born in Honduras, and studied in a bilingual school from age 3 until graduation. I'm an industrial engineer with a Master in Finance. I have extended knowledge on different aspects of a company: engineering, process improvement, project management (technical), business administration, and logistics. My prior jobs have taken me to multiple locations, working in Mexico, Honduras, USA, UK and some other countries in America. I can guarantee excellent translation services, allowing proper use of words according to context of paper, as well as proofreading documents if it is the only service needed, and/or rewriting of papers for an improved outcome.
    Featured Skill Live Chat Operator
    Communications
    Process Improvement
    Continuous Improvement
    Engineering, Procurement & Construction
    Cost Analysis
    Travel
    Autodesk AutoCAD
    Teaching Algebra
    English to Spanish Translation
    Spanish to English Translation
    Team Management
    Translation
  • $15 hourly
    • 4.7/5
    • (8 jobs)
    Hi, I’m Pamela! A dedicated customer service professional with over 6 years of experience in resolving complex customer inquiries, building strong relationships, and driving brand loyalty. I specialize in email, chat, and phone support, ensuring every interaction is handled with professionalism and efficiency. ✅ Expert in Multichannel Support: I have experience managing 50+ daily customer interactions via email, chat, and calls, assisting with inquiries, resolving disputes, and processing order modifications. ✅ Problem-Solver & Customer Advocate: I take a proactive approach to identifying customer needs, troubleshooting issues, and escalating concerns through the appropriate channels when necessary. ✅ Social Media Support & Engagement: I have experience handling customer inquiries through social media, responding to messages, moderating comments, and fostering brand engagement. ✅ Highly Organized & Multitasker: Skilled in managing multiple tasks simultaneously while maintaining a high level of accuracy and efficiency. I’m passionate about delivering exceptional customer experiences and helping businesses improve their customer satisfaction and engagement. Let’s work together to elevate your brand’s customer support!
    Featured Skill Live Chat Operator
    Data Entry
    Receptionist Skills
    Product Knowledge
    Customer Satisfaction
    Social Listening
    Selling
    Multitasking
    Visual Basic for Applications
    English to Spanish Translation
    Customer Service
    Customer Support
  • $20 hourly
    • 5.0/5
    • (1 job)
    I’m a seasoned Customer Experience (CX) Manager with over a decade of experience leading diverse teams and driving impactful support operations across industries such as E-commerce, SaaS, Real Estate, Tech Support, and Software Quality Assurance (SQA). My background spans roles as Operations Manager and Program Manager, where I’ve successfully led teams including Team Leads, Supervisors, Quality Specialists, Trainers, CX Support agents, Customer Service Representatives, SDRs, and SQA professionals. This broad experience has equipped me with a well-rounded operational toolkit and a deep understanding of what it takes to build scalable, high-performing support structures. I'm proficient in tools like Slack, Notion, Google Workspace, Dropbox, Typeform, Salesforce, Zendesk, Trello, Jira, and more—leveraging each to streamline workflows and improve team collaboration. What sets me apart is my ownership mindset and strong organizational skills. I thrive on solving problems, optimizing processes, and ensuring support functions run smoothly and efficiently. I’m driven by curiosity and a passion for continuous learning, always looking for new ways to innovate and align daily operations with strategic objectives. I’m enthusiastic about the opportunity to bring this experience and mindset to your team and contribute meaningfully to your continued success. I’d welcome the chance to discuss how my background could support your goals. Sincerely,
    Featured Skill Live Chat Operator
    Social Media Content
    Copywriting
    Market Research
    Consumer Research
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  • $16 hourly
    • 4.0/5
    • (2 jobs)
    Results-driven manager with a diverse background of 7 years. I helped grow a company from 10 employees to successfully oversee 160+ employees while implementing key business areas including recruitment, training, marketing, and operations - this includes the SOPs necessary to automate these areas. Combining strong proactiveness with a focus on delivering excellent results, Experience in SaaS CRMs and Immigration laws, with a strong management background. Eager to leverage my expertise, I'm looking to join a company where I can contribute to its success while growing together.
    Featured Skill Live Chat Operator
    Legal Consulting
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    Leadership Skills
    Virtual Assistance
    Project Management
    Call Center Management
    Email Support
    Customer Retention
    Focus Group Moderation
    Google Workspace
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    Data Entry
    Email Communication
    Sales
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